Manage Your #Agile Development from Salesforce

 Chad Holdorf  Director of Product Managment  choldorf@salesforce.com  @chadholdorf  

How Using your Own Products Internally Drives Innovation and Better Products

Chad Holdorf Director of Product Management choldorf@salesforce.com /in/chadholdorf @chadholdorf

Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

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to Sell Uses

to Service

Uses

to Build Uses

Vanita Nemali VP, Productivity Cloud

Engineering Productivity

Code SCM Code Collab Code Coverage

Build BLT Partial Build Maven

Precheckin Tailored Tests Governance Failures/Bugging

Produce Artifacts Producer Nexus Repository

Test Test Frameworks & Tools Results/Dashboards Yoda Bugging UI Testing

GUS

GUS Application Lifecycle Actions Release Management Metrics Dashboards

Runtime Env Autobuild Infrastructure Manage Base Images Web Platform Scalability App Startup

EACH DAY...

20+TB BUILD OUTPUT

50M+ TEST CASES RUN

500+ CHANGELIST

500+ BUILDS

900+ Work Items

●  GUS is an org used by all T&P staff for managing and collaborating work ●  GUS is where we “dogfood” our features ●  Agile Accelerator is a subset of object from GUS

●  GUS and Agile Accelerator are the same code line

Grand Unified System (GUS) vs Agile Accelerator

GUS Customer Org

Manage your Agile development on Salesforce

Introducing:

Reports & Dashboards Sprints Teams Bug Tracking Release

Management Chatter

Mobile Update projects anywhere with Salesforce1

Social Collaborate on every sprint, bug, milestone, and team with Chatter

Analytics Custom reporting on every stage of the development cycle

What is Agile Accelerator?

Collaborate on Chatter using Work Easily share, collaborate, and engage on work with your team anytime, anywhere, from any device

Plan from the Backlog Manager Organize, prioritize, and plan entire team Ideas, Backlog, Sprints, Builds and Themes

Execute from the Sprints Agile boards increase visibility to team productivity

Get Lean with Kanban Boards Enable your teams to stay in the flow and view their work from a Kanban board.

Improve as a Team Real-time tracking of burndowns, team assignments and team velocity

Divya Ranjit Software Engineer Scrum Team

Paul Christian

Quality Engineering Kanban Team

Demo

400 + companies installed 75 installs a day 172,810 records created (Bugs, User Stories, Teams, Sprints, Product Tags etc)

Agile Accelerator

Two Blog Post: 1.  Introducing Agile Accelerator: How You Can Manage Agile

Development Through Salesforce

2.  Build Enterprise Software with the Salesforce Agile Accelerator

Report

Use to introduce a

demo, video, Q&A, etc.

Chad Holdorf

James Hatton

Tyler Clark

Sreejesh Nair

Saran Govindan

Divya Ranjit Ray

Pendyck

Salesforce Agile Accelerator Development Team

Salesforce Agile Coaching Team

Stacy Gordon

Kelly Currier Derek Hawkes

Ethan Treber

Kim Rathbun

Paul Christian

Adib Yassine Tamsen Mitchell Nick McDuffie Nicole Buckberg

Visit Our Agile @ Salesforce Booth Moscone North

Share Your Feedback, and Win a GoPro!

3 Earn a GoPro prize entry for each completed survey

Tap the bell to take a survey 2 Enroll in a session 1

Questions

Thank you

Hi Chad,

Hope this email finds you well. By way of introduction, I am an AE based in Singapore covering Asia customers.

I am reaching out because I have a wall to wall customer that is currently evaluating solutions that will address ITSM / ALM / PPM, and I hope you might be able to help especially in how Salesforce is doing ALM / PPM internally.

They would like to see if there are solutions that are on our force.com platform / appexchange but struggles to find good ones. On the ITSM side they have seen Remedyforce. And on the ALM side they are looking at Rally, and PPM they are looking at lightweight PPM on Rally and have seen Cloudcoach too. The issues here is they will need 2 to 3 different vendors to fulfill these, and they have standardized on Chatter for collaboration but Rally integration to Chatter is very weak or non existent. They are now leaning towards ServiceNow because they have these 3 pieces on a single integrated platform.

Could you advise or point me in the right direction as to how we are doing this internally?

Many thanks,

Henry

Account Executive @Salesforce

ckkho@salesforce.com

Tab Mapping

Work

Epics

Sprints/ Kanban

Teams

Tab Mapping

Backlog Manager

Work

Sprints/Kanban Board Sprints/Kanban Board

1.  How does Salesforce do it? 2.  Need to collaborate with everyone 3.  Need tools to talk to each other

Three things

Use to introduce a

demo, video, Q&A, etc.

1.  Intro Stuff - Welcome (10 min) - Chad a.  [Hold Questions to the End] b.  History of ADM and GUS c.  How is it used at Salesforce today d.  What is Agile Accelerator? e.  Dreamforce 2014 Summary (Announced, FREE, etc..) f.  Overview of features

2.  Demo Aloha (30 min) - Paul / Divya a.  iOS Team Divya (10 min)

i.  Create Work (Work Page) 1.  Chatter 2.  Acceptance Criteria

ii.  Organize Backlog (Backlog Manager) b.  Navigation Ops Team Paul (10 min)

i.  Plan and Sprint (Virtual Wall) ii.  Use a Kanban board (Kanban)

3.  Closing (2 min) - Tyler?? a.  How do you get Agile Accelerator? b.  Stop by our booth for Q/A c.  Questions (if we have time)

40 minutes

Agenda - Flow