managed care bhit organizational self- …...2002/07/19  · organizational self-assessment report:...

21
Managed Care BHIT Organizational Self- Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018

Upload: others

Post on 12-May-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Managed Care BHIT Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7TH 2018

Presenter
Presentation Notes
Briana
Page 2: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Housekeeping:• Orientation to WebEx• Have your organization’s report readily available• Slides are posted at CTACNY.org

• Link will be distributed via email following the webinar in 2-3 business days

• Questions not addressed today will be: • Reviewed and incorporated into future trainings and presentations

Reminder: Information and timelines are current as of the date of the presentation

Introduction & Housekeeping

Presenter
Presentation Notes
Briana Good Morning Everyone. This is Briana Goncalves with the Managed Care Technical Assistance Center and I would like to welcome you to today’s webinar, Managed Care Organizational Self-Assessment Report: Interpreting the Results Before we get started, I want to take a moment to orient everyone to the WebEx system so you know how to participate in today’s event. Please note, that upon joining the webinar, you have been placed on mute to avoid any background noises that may distract others from listening to the presentation today. If you come across any technical issues during today’s event, please chat to the host who will be able to assist you. You will have the opportunity to submit questions for the Q &A portion of today’s presentation by utilizing the Chat box feature which is located on the right hand side of your screen. If it is not visible, click the dialogue bubble on the bottom toolbar and it should appear. In order to ensure that we are able to answer as many questions as time permits, we are requesting that you send in your questions at any point during the webinar and we will address them during the Q&A portion of today’s presentation. I am joined by my colleague Patricia Quintero who will lead the discussion about the OSA Benchmark Report.
Page 3: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Presentation OverviewI. IntroductionII. Managed Care BHIT Organizational Self-Assessment

ResultsIII. Agency Benchmark ReportIV. Upcoming Events & Next Steps

Presenter
Presentation Notes
Briana
Page 4: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Behavioral Health Information Technology (BHIT) Activities‣ The State identified agencies with minimal or no Medicaid billing

history and designated by the New York State Children’s Provider Designation review team to provide Children’s Aligned Home and Community Based Services, or new Children and Family Treatment and Support Services

‣ Funding is designated to assist with Behavioral Health Information Technology (BHIT) costs in preparation for the children’s transition to Medicaid Managed Care.

‣ These funds also include on-on-one consultation with MCTAC to evaluate the pros and cons of purchasing/upgrading your agency’s BHIT system(s) vs. connecting with another agency’s technology solution(s).

Presenter
Presentation Notes
Briana
Page 5: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Key Deliverables for Recipients of BHIT Funds1. Complete the MC BHIT OSA by December 31st

2. Participate in focused MCTAC and State trainings in the month of February and March- These trainings will be focused on agency-specific needs based on the results of the MC BHIT OSA

3. Participate in one-on-one discussions with MCTAC to discuss BHIT solution(s) options

4. Complete BHIT funds reconciliation and planning template

Presenter
Presentation Notes
Briana
Page 6: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Timeline & Next OfferingsACTIVITY DATEIndividualized Benchmark Reports sent

February 5th

In-person Training: NYC February 26th

In-person Training: Fishkill February 28th

In-person Training: Rochester March 6th

In-person Training: Saratoga March 14th

In-person Training: Syracuse March 19th

One-on-one Consultation March – May 2019

Expenditure Report June 2019

Presenter
Presentation Notes
Briana Discuss the importance of having folks from finance, IT, program and administration at the regional meetings Discuss that consultants will be there Discuss that consultants may reach out to providers ahead of the regional meetings to begin to schedule meetings
Page 7: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

MCTAC’s Role‣ Create, deploy and analyze the Managed Care BHIT

Organizational Self-Assessment

‣ Coordinate and develop in-person and web-based trainings and educational opportunities

Presenter
Presentation Notes
Briana
Page 8: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Data Collection & Analysis‣ Data collection: Submitted online through Qualtrics

‣ Analyze collected data: Examine readiness and preparedness for the transition to managed care and identify areas where additional support is needed

‣ Report: MCTAC will present aggregated data to relevant stakeholders

‣ MCTAC will conduct small group training discussions based on the results of the MC BHIT OSA

‣ Connect providers to consultants. Utilize data from MC BHIT OSA to inform next steps

Presenter
Presentation Notes
Patricia
Page 9: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Managed Care BHIT Organizational Self-Assessment• This Managed Care BHIT Organizational Self-Assessment

is designed to provide organizations with 11 domains of processes, practices and change management activitiesneeded to effectively prepare for and function during theearly stages of a business relationship with a ManagedCare organization.

• The self-assessment tool offers a snapshot of theorganization’s current level of readiness as well as an assessment of the need for technical assistance. This toolmay be helpful as a planning resource to guideorganizations in their preparation and decision makingactivities.

Presenter
Presentation Notes
Patricia
Page 10: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Important Information To Know‣ Each agency submitted a survey based on self- report.

‣ The benchmarking tool is only based on scores relative to agencies that completed the assessment.

Presenter
Presentation Notes
Patricia
Page 11: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Benchmark Tool

Presenter
Presentation Notes
Patricia
Page 12: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Definitions‣ Score Range: The potential minimum and maximum of

points assigned per domain

‣ Average Score: The mean of the population (N=33) in the domain

‣ Agency Score: The agency’s individual score in the domain

‣ Percentile: Percentage of agencies scoring less than the agency’s score

Presenter
Presentation Notes
Patricia
Page 13: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Domain Scores

Presenter
Presentation Notes
Patricia
Page 14: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Domain N Potential range

Average Score

1. Understanding MMCP 33 0-3 2.52

2. MMCP Contracting 33 0-4 3.18

3. Communication 33 0-4 2.06

4. IT Systems** 33 1-39 15.12

4a. IT Systems (with EHR) 23 4-30 21.65

4b. IT Systems (no EHR) 10 0-1 .80

5. UM Practices 33 0-19 9.42

6. Member Services 33 0-7 2.45

7. Interface with other providers 33 0-13 9.97

8. Quality Management 33 0-4 2.33

9. Finance & Billing 33 0-43 15.15

10. Access Requirements 33 0-8 3.88

11. Data Evaluation 33 0-13 6.06

Aggregate Total Score 33 0-123 72.15

** Includes 10 agencies without EHR and 23 with EHR systems in place.

Page 15: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Review of Managed Care BHIT Organizational Self-Assessment

Report

Presenter
Presentation Notes
Patricia
Page 16: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Benchmark Tool

Page 17: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Benchmark Tool

Page 18: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Benchmark Tool

Page 19: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Timeline & Next OfferingsACTIVITY DATEIndividualized Benchmark Reports sent

February 5th

In-person Training: NYC February 26th

In-person Training: Fishkill February 28th

In-person Training: Rochester March 6th

In-person Training: Saratoga March 14th

In-person Training: Syracuse March 19th

One-on-one Consultation March – May 2019

Expenditure Report June 2019

Presenter
Presentation Notes
Briana
Page 20: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Question & Answer‣ Please continue to submit your questions in the chat

box at the right of the screen

‣ If your question was not answered or if you have any questions, please email us at [email protected]

Presenter
Presentation Notes
Briana
Page 21: Managed Care BHIT Organizational Self- …...2002/07/19  · Organizational Self-Assessment Report: Interpreting the Results FEBRUARY 7 TH 2018 Briana Housekeeping: • Orientation

Contact us!

Visit www.ctacny.org to view past trainings, sign-up for updates and event announcements, and access resources

Please send questions to: [email protected]

Logistical questions usually receive a response in 1 business day or less.

Longer & more complicated questions

can take longer.

We appreciate your interest and patience!

Presenter
Presentation Notes
Briana