managed print services - arena group...managed print services can reduce your environmental impact...
TRANSCRIPT
0844 863 [email protected]
Managed Print
...By trusting your print fleet to Arena
Reduce costs Improve efficiency Increase security Increase productivity Reduce environmental impact
Services
What is a Man-aged Print Serv-iceArena takes primary responsibility for meeting your office printing and imaging needs,
providing the equipment, the supplies, the service, and the overall management.
What is a Managed Print Service?
A professional Managed Print Service can save your business up to 30%
What Arena MPS will do for your business
Arena has looked at what printing and copying costs businesses and developed packages to reduce spend in all the most costly areas.
- Hardware - Our MPS packages are inclusive of all hardware. - Consumables - Allowing Arena to manage your toner cartridges ensures only the correct, necessary, supplies are ordered and nothing goes to waste. - Human resources - We will take care of your fleet leaving your staff free to handle core business issues.
By analysing your individual output volumes and devices we can provide accurate, relevant recommendations to deliver guaranteed savings.
Designed to improve e�ciency and drive down costs, Arena Group’s Managed Print Service (MPS) has beendeveloped to incorporate a number of business bene�ts:
Enable budget simpli�cationBy combining all your print, copying and imaging equipment into one monthly cost, Arena delivers one regular, predictable bill, centralising costs, and making budgeting much more manageable.
Improve e�ciencyWorking with a single provider enables you to optimise your supply chain, minimise wastage, and allows us a better understanding of your requirements and wider business objectives. Arena Group will not only offer you the most suitable product range, but will also provide free training on all equipment. This enables us to demonstrate how to get the most from your equipment, boosting both savings and performance.
Increase user satisfactionArena Group provides a consistently reliable service, maximising up time and ensuring equipment is available whenever you need it. By enabling Arena to resolve any problems before they impact on your business, you can expect to see improved fleet performance resulting in increased employee satisfaction.
Boost workforce e�ectivenessReliable service means your staff will always have access to print devices, enabling them to fulfill their roles uninterrupted.By removing the extra burden of machine maintenance your staff are free to carry out their core functions more efficiently.
Enhance security
We have the capability to deliver systems which facillitate secure, password protected, printing and copying, protecting valuable information and supporting regulatory compliance.
Improve environmental impactArena MPS can help improve environmental sustainability by reducing your carbon footprint, energy consumption and waste.
Reduce and help you control costs
InfoTrends Inc
Standardised equipment
Expert end to end management
Centralised, �xed costs
Automatic service provision
Automatic consumable replenishment
Reliable service and equipment
Controlled printing output
Guaranteed service level agreements
Managed Print Services can reduce your environmental impact by 60%
Call us to discuss how Arena can help you make these savings 0844 863 8000
12
3
45
6
7
8
9
10
Partnership
Identify customer bene�ts6
Plan next steps7
Implementation8
Implementing a Managed Print Service with Arena Group couldn’t be simpler. We take care of everything with minimal disruption to your business.
By combining all your print, copying and imaging equipment into one monthly cost, Arena delivers one regular, predictable bill, centralising costs, and making budgeting much more manageable.
Physical site survey2
Retrieve Data3
Analyse the facts4
Deploy data collection software1 Our dedicated MPS expert will install unintrusive data collection software on to your servers. This will compileinformation on your print and copy volumes on all elected imaging devices.
Arena will visit your premises toidentify your print machines and createa device map. This helps when planning proposed solutions.
All the information will be collated ready for analysis by our MPS team.
The data will undergo in depthanalysis and scrutiny. It will beexamined in line with our database of industry costs to uncover the true cost to your business.
Make recommendations5Arena will submit a comprehensive proposal for improvements, highlighting where savings can be made and systems improved.
Your Account Manager will visityou and explain why we have submitted theproposed solution, and explain the benefits.
Once you have agreed yourMPS package, together weagree an implementation plan.Installation and training dates will be confirmed and a review date will be scheduled.
Arena Group will implement the agreed changes with minimal disruption to your business. We will ensure that none of your staff are left without access to a print machine and will maintain business continuity throughout the transition.
Manage9All MPS customers will have access to a dedicated Account Manager who will answer any questions or address any issuesyou might have prior to installation and for the duration of the contract.
Continuous improvement & proactive account management10Regular review is paramount to Arena’s Managed Print Service. Arena is dedicated to innovation and improvement and will work with you to scale a solution to accommodate your changing business needs.
The process
Arena makes your transition to MPS as painless as possible with the following ten point plan.
Arena Group LimitedArmitage HouseThorpe Lower LaneRobin HoodWakefieldWF3 [email protected]
For more information on how Arena can help your businesscall 0844 863 8000 or visit www.arenagroup.net
Clearing up the misunderstandingsThe truth about MPS
Common MPS confusion
“Desktop printers are so much cheaper than large printers and MFDs. There can’t be any room for savings...”
This is where a lot of businesses are confused. Many are correct in assuming that the one off purchase price of a desktop printer is cheaper than that of an MFD, but the ongoing consumables, maintenance and operating of the desktop machines is far more costly.
“MPS is just like my break-fix agreement with a few added extras...”
There are companies operating who will sell their break-fix contracts as a Managed Print Service but this is not what Arena defines as MPS.With Arena, your MPS is exactly what you want it to be. We can take on the responsibility of all your print fleet management, or we can simply monitor your consumable levels, and maintenance checks etc.
“MPS is fine for now, but as soon as things change I’m back to square one. This is just a short term solution”
A good MPS provider will be on hand to review your solution as often as required. Through regular monitoring and account manage-ment, Arena can scale and redesign your fleet structure to fit your business. Our service flexibility isn’t restricted to reactive monitoring. If you can foresee changes in your business, such as restructuring or downsizing, we can work with you to establish a solution to suit your changing circumstances. Arena Group is very proactive and works with you to deliver the best solution.
“MPS is a risky outsource and I feel more secure leaving it in the hands of our IT department.”
There is very little risk involved when compared with your current, decentralised print management structure. Should things go wrong with your machines or drivers, it’s far better to call in a print professional who knows exactly what the problem is. Company IT departments are often very busy and would prefer not to be burdened with extra responsibility, outside of their expertise. It is far more secure to transfer all responsibility to a MPS provider who is expert in dealing with all aspects of the print process.
“This is just another thing for me to manage and take care of. I don’t want the extra responsibility”Arena MPS is exactly the opposite. By bringing on board our team of experts, the responsibility is out of your hands. One monthly bill will outline ALL costs incurred by EVERY machine. This not only reduces the management burden on you but reduces the workload of your admin and accounts teams who currently process a variety of invoices every month. It also means you never have to worry about servicing, repairing, or replenishing your machines again. We take care of everything!
Call Arena Group today to discuss MPS and your free print assessment
Each managed print service is unique to you and your requirements. While some features are common across our customers, you can select which features you want to include and we will tailor a specific solution just for you.
“MPS sounds like a standard, one size fits all, solution.”