managed storage turnkey packages

VISIT 2010 – Fujitsu Forum Europe 1

Sourcing & Deployment – Room 5

Shapingtomorrowwith you.

Managed Storage Turnkey Packageswith you. y g

J h K üthJohannes KrüthBusiness Development Managed Storage Fujitsu TechnologyStorage, Fujitsu Technology SolutionsWolfgang FreiwaldIT Architect re Cons ltant Managed

17:15 h

IT Architecture Consultant Managed Storage, Fujitsu Technology Solutions 17:15 hSolutions

VISIT 2010 – Fujitsu Forum Europe

Managed StorageTurnkey Packages

Johannes Krüth / Wolfgang FreiwaldJohannes Krüth / Wolfgang Freiwald

VISIT 2010 – Fujitsu Forum Europe 4 Copyright 2010 FUJITSU

Customer Pains around Storage Operations

C t

Neglect of core-tasks and therefore strong demand in the mid market for Managed Storage

Cost pressure Increasing admin complexityPressure to deliver higherIT SLAFast growth of storage capacityFast growth of storage capacity >25%Avoidance of OutsourcingAvoidance of OutsourcingHigh IT training expenses due to short innovation cyclesyLack of cost transparency and planning accuracy

VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU5

Addressing Key Pain Points

P i i t F jit ’

We can offer the right answers to our customers challenges

Pain pointsCost pressure

Fujitsu’s answer• Savings of up to

30% compared to• Pay-per-use by

storage class,

Lack of resources and skills

30% compared to own operation

• No procurement, no administration

storage class, economies of scale

• Quick, easy, secure on-demand accessand skills

Pressure to

no administration, no resource/ skills gaps

• 7x24 monitoring and

on-demand access, less integration effort

• SLA by storage class, enhanced servicedeliver higher IT

SLA• 7x24 monitoring and

administration, clear reporting

enhanced service-levels

Managed Storage

ManagedStorage

I-a-a-Sfor Storage

VISIT 2010 – Fujitsu Forum Europe Copyright 2010 FUJITSU


g o S o age

6

Storage Suite in Dynamic Infrastructures

Dynamic Infrastructures

Managed Managed Data Center Managed Workplace

Storage Services

ManagedInfrastructure

g g p

Managed Maintenance

Infrastructure as a Service Server as a Service Storage as a Service Workplace as a Service


I-a-a-S for Storage

Infrastructure Solutions Data Center Solutions Office Solutions

g p

Backup on-demandBusiness Continuity

g

Infrastructure Products & Services

StorageServers Clients

Network Software

Top-up ServiceService Packs

Extremely standardizedMANAGED STORAGE – TURNKEY PACKAGES

Highly customizedMANAGED STORAGE

VISIT 2010 – Fujitsu Forum Europe 7 Copyright 2010 FUJITSU

Managed Storage Turnkey PackagesComplete bundle consisting of HW, installation, maintenance and operation services (24×7 monitoring and administration of the storage system) for a contract duration of 48 months

Turnkey Packages

Installation

XL = 32

L = 24

Maintenance

Software

M = 16S = 8

0 8 3216122 246

Capacity in TB

Run-time: 48 Months; +12 Option

Extensions-packages 4TB

Hardware

Admin Extensions packages 4TB

Target customer: 250 – 999 employees

Liaison and support through local

Monitoring

ReportingLiaison and support through local partner

System remains at the customer’s site

Migration

Finance

S

M

L

XL


site

Complete financing is optional

Copyright 2010 FUJITSU

FujitsuPartnerLeasing

M XL

8

Based on ETERNUS DX80 SystemsETERNUS DX80

24/48/72/96 SAS discs (S-/M-/L-/XL-Types)Rack included

Synecon performance benchmarkETERNUS DX80 is consistently outperforming competitor products

FC or iSCSI4 directly connected or 128network connected hostsRAID 0, 1, 1+0, 5, 5+0, RAID 0, 1, 1 0, 5, 5 0, 6 supportedRedundant and during operation exchangeable components

Outstanding featuresData block guardCache protectorRedundant copyData encryption

RAID migrationEnergy-saving eco-mode8 Gbit/sData encryption

SAS, nearline SASor SSD

HP MSA 2312 fcETERNUS DX80

IBM DS 3400DELL AX4-5

8 Gbit/s FibreChannel


Available Options to extend and prolongueProlongation packages

1 yearExtension packages

4 TB capacity each

Capacityi. TB

32

XL (32)

L (24)

PP-XL-1Y24

32EP-1Y-4TB

1

M (16)

L (24)

PP-M-1

PP-L-1Y

8

16 EP-2Y-4TB

1 2

S (8) PP-S -1Y

8

1 2 3 4 +1EP-3Y-4TB

1 2 3Years

1 2 3 4 +1 1 2 3Years


Services / SLA Installation services

Installation of hardwareSetup of connection to System Management CenterSetup of connection to System Management Center

Hardware maintenance servicesHardware maintenance servicesSilver: 4 years onsite services, 4h onsite reaction time for ETERNUSGold: High service level with short recovery time will be released soon

Operational services by Fujitsu Systems Management Center S i D k 30 i ti 5 9Service Desk, 30 min. response time, 5x9System monitoring 7x24Incident management 7x24g2nd level support 7x24System administration incl. change request management 5x9S i ti


Service reporting

Copyright 2010 FUJITSU11

Financial ServicesLeasing Managed Storage Turnkey Packages

B dl i ti f HW & SW i t ll tiBundle consisting of HW & SW, installation, maintenance, monitoring, administration and reportingMigration services optional inclusion

St d d l h k b l iStandard solvency check by leasing-partner

Fujitsu recommends SF&L

Third party leasing possible


Systems Management Center (SMC)

Th S t M t C t i t l

We deliver server, storage, network and client services with predefined service levels for our customers in Europe

The Systems Management Centre is a central service function and delivers a comprehensive, module range of standardized remote services that support and guarantee the operation of a customer IT infrastructure or solution

7x24 operation39 employees3-shift-model3-shift-modelSMC services and management are certified by ISO 20k- 9k- 14kFully ITIL compliant operationFully ITIL compliant operationEconomies of scale: Fujitsu is the 3rd largest service provider worldwideM th 5 t b t t d 15 t b t


More than 5 petabyte storage and 15 petabytebackup managed by Fujitsu in Europe


Customer BenefitsDedicated storage systems remain within the company‘s data centerP f i d f 4Peace of mind for 4 years

No effort for procurement and operationNo double-checking regarding end-of-life announcementsNo double checking regarding end of life announcementsGain the freedom to refocus on your core-business

Cost reductionEconomies of scale provided through Fujitsu’s Systems Management Center (3rd largest service provider worldwide)Let professionals operate your storage systemsLet professionals operate your storage systemsPlanning validity with respect to costs

Increase of service qualityIncrease of service quality 7 x 24 monitoringITIL based operation and cyclic reporting


„State of the art“ storage systems


Turnkey Roadmap


Questions?

THANK YOU


Example ScenarioCustomer A Description

Customer A signed package L (at t0) with a starting capacity of 8

Capacityi. TB

32 g p yTB and expected annual growth of 25%24

32

EP-2Y-4TB

After 3 years (at t3) he knew:L (24) PP-L-1Y

16

8• He would prologue (to

longer utilize the HW)• He would need 4 more1 2 3 4 +1

8

He would need 4 more TB for 2 years due to unexpected growth

Years

1 2 3 4 +1t0 t3

VISIT 2010 – Fujitsu Forum Europe 18

MigrationIndividually designed and calculated servicePredestinated to be performed by local partnerMigration & handover-quality-checklistOptional inclusion into leasing-package p g p gNot included in Turnkey Packages


Offer & Delivery Process


Security

R i t O ff i

Managed Storage Turnkey Packages fulfill all customer requirements regarding security

RequirementsStorage Systems to be managed remotely from the Fujitsu Systems

C (S C)

Our offeringWith Fujitsu taking over the operations within its SMC there is no access to

( )Management Center (SMC)No access to the data from the external storage operatorThere has to be a solution preventing

servers any more (root-rights) - the hand-over point can be between storage-port and HBA of the serverResult: Without access to the serversThere has to be a solution preventing

any kind of data accessResult: Without access to the servers directly attached to the SAN it is impossible to access data (on a LUN).For the administration of the storage gsystems there is only an administration password neededThe access can also be established th h d di t d d i i t tthrough a dedicated administrator network (LUN). This will result in an additional decoupling from the customer network


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managed storage turnkey packages

Technology

service storage

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managed storage cost

sla 7x24 monitoring

service server

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option extensionspackages