management academy brochure

1Talk to a Course Specialist for free and save on average £507 and 9 months worth of time, call now on 0800 1422 522

Management Academy

The Number 1 UK Institute for Supply Chain Qualifications

Management

Management

2 3Talk to a Course Specialist for free and save on average £507 and 9 months worth of time, call now on 0800 1422 522

The Management Academy

The IoSCM management academy is dedicated to helping those within management develop and grow their knowledge and expertise.

Offering Levels 2, 3, 5 and 6 managementqualifications means whether you are new to the industry, or are a senior manager, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

Team Leader

Team Development and Performance

Business Improvement Techniques

Customer Service

Finanace Management

Strategic Management Principles

Business Research

Companies we work with in this industry:

Tutors Experience

Our team of management tutors have experience covering all sectors throughout their careers. They have worked in junior roles through to senior manager roles and their experience and knowledge can be assessed at any time throughout your studies.

Over 103 years management experience

Worked in junior roles to senior management roles

Management experience within the Royal Navy

Worked at management level for multi-national companies

“My dreams of becoming a senior manager are closer to coming true, thanks to IoSCM.” - Drew Singer, Team Leader

Level 6 Bachelor’s Degree

Level 5 Higher National Diploma

Level 3 AS and A Level

Level 2 GCSE A*- C

Welcome to the Management Academy


Management AcademyCourses

Level 2 Buying and Purchasing Assistant

Production Operative

Customer Co-ordinator

Level 3

Level 5

Level 6

Supervisor

Health and Safety Advisor

Team Leader

Demand Manager

Customer Supply Chain Manager

Business Manager

General Manager

Business Development Manager

Shift Manager

Levels Job Titles

£23,000

£21,401

£17,850

£36,000

£30,000

£25,000

£42,500

£38,000

£33,565

£58,000

£53,000

£51,642

Average Salaries Business Improvements

• The trade debtor analysis is a summary of amounts owed by customers, analysed into time period columns showing how long the amounts have been outstanding.

• Working capital is everyday monetary requirements to run a business, this mea-sures the time between the payments for goods received and the collection of cash.

• Working capital lets companies hold enough inventory to allow credit to customers and pay suppliers.

• Increase in turnover is measured in the amount of units sold and profits made.• Demand can depend on the products place in the market. Is it popular/trendy?• The cost to make each unit will have a direct effect on the selling price per unit.• Any increase in individual expenses must be examined, is there a reason or is the

budget out of control?

• Inventory turnover is the amount of times a year the organisation can sell its entire inventory.

• Analysis of customer trading history is an initial check of new customers credit to ensure they kept within credit limits and settled sales invoices.

• Credit insurance replaces cash when a debt becomes irrecoverable.• Factoring is money lent by a factory against invoices received from the trade debtors

of the business.• Excess cash policy identifies the organisations rules for investing surplus cash.• Trade creditors payment period is the average number of days it takes the

organisation to pay its credit suppliers.

• Inventory holding costs are the cost of holding the inventory in the warehouse.• A man hour is the amount of work performed by the average worker in one hour,

estimating people productivity in uniterrupted labour.• Inventory carrying cost measures how much it costs an organisation to store

inventory over a given period.• The inventory turnover measures how often a year the organisation can sell its

entire inventory.• The inventory accuracy is measures by taking a headcount of items in stock and

comparing it to what is recorded in your database.• Gross profit percentage measures the percentage profit made on the trading

activities of the organisation.• Earnings per share measures the amount of profit earned by each ordinary share,

usually in pence.

Suggested units

*Please note more unit options are available

• Transit Times is measured from the time a shipment leaves to the time it arrives with the customer.

• The maximum inventory level is the maximum inventory that can be held at any one time in a business.

• The inventory buffer is the minimum level of inventory that should be held to meet emergencies.

• The load capacity is how full the vehicles are based on the number of shipping unit footprints that are carried by the vehicle.

Team Leader

Introduction to Business


Introduction to Supply Chain

Introduction to Customer Service

Business

Leadership

Customer Service

Improving Team Performance

Basic Finance Costing

Human Resource Management


Lean Manufacturing

Operation Management Processses

Business

Management

Management Information Systems

Customer Service

Project Management

Finance Management


Risk Management

Strategic Management Principles

Business Research

Leadership and Enterprise

Principles of Marketing

Entrepreneurship in Business

Corporate Finance

Global Cultural Awareness

Global Business Environment

Global Procurement in the Supply Chain


Level 2 - Management

The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 2 qualification means whether you are new to the industry, or are at an operator level, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

Elective units

Team Leader

• The roles and responsibilities of a team leader• Authority and accountability levels of a team leader• How a team leader builds a shared sense of purpose within a team• The importance of effective communication within a team

Introduction to Logistics

• The function of logistics• The logistics activities used by organisations• The effective contribution to a business in the logistics sector

Introduction to Movement of Goods

• How characteristics of goods impact on their handling process• Concept of route planning and scheduling for the movement of goods• The characteristics of different modes of transportation• The role of collection, storage and distribution• The main regulatory and enforcement bodies for movement of goods in your own country

Introduction to Purchasing

• Features of the procurement and purchasing function• Stages of the purchasing process• Concept of supply market information• Requirements and processes of monitoring supplier performance• The importance of a contract in purchasing relevant to own country

Introduction to International Trade and Freight

• Trade and freight• How to identify the goods to be traded• Identify, select and recommend suitable modes of transporting goods• The legislation and regulations relavant to the transportation of goods• How to identify problems that can occur in international trade

Introduction to Warehousing and Inventory

• The purpose and characteristics of inventory• How goods are received in a warehouse• Key warehousing activities the importance of Manual Handling Equipment• The health and safety arrangements in a warehouse environment

Optional units A

For any further questions about our courses please contact one of our Course Specialists on 0800 1422 522.

“I found IoSCM to be extremely helpful throughout my course, I would definitely recommend them to my work collegues.” - Samantha Walkers, Team Leader

Optional units B

Introduction to Business

• The purpose and functions of a range of business organisations• The importance of communication skills in a business environment• The scale and scope of quality management systems• Customer expectations and satisfaction• Utilise and manage resources safely• The importance of cost accounting in business


• Employee induction programmes and continuous training plans• How to communicate and set team objectives that also address organisational needs • Ways to support team members and how to promote opportunities and handle difficulties• How to monitor and evaluate team performance against agreed objectives

Introduction to Customer Service

• The principles of customer service• How to meet the needs of a diverse range of customer types• Organisation’s policies and procedures for developing and maintaining effective relationships with customers• The importance of evaluating levels of customer service

Introduction to Supply Chain

• Characteristics and links within a Supply Chain• Roles of other organisations in the supply chain• The communication and information sources within a supply chain

Introduction to Manufacturing Planning and Control

• The manufacturing process• The process of engaging external organisations to participate in the manufacturing process• The importance of production planning• Manufacturing improvement techniques

How to pass - For the Award complete 1 elective unit. - For the Certificate complete 1 elective and any 2 other units. - For the Diploma complete 1 elective unit and any other 3 units.



The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 3 qualification means whether you have previously studied a lower level qualification or have experience working as a team leader, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

Elective units

Optional units A

For any further questions about our courses please contact one of our Course Specialists on 0800 1422 522.

Logistics

• The importance of logistics• How to identify the factors that influence logistics• The importance of appropriate requirements for the development, monitoring and control of logistics protocols

Business

• A range of business structures and key business functions• The legislative issues impacting on organisations• Carry out and review health and safety risk assessments• Different types of business communication• The importance of business planning• The part human resource plays in a business• How marketing applies to business

Freight

• The role of freight within the supply chain• How freight operation planning varies for different modes of transport• How freight operations are regulated• Freight performance control techniques

Supply Chain Operation

• The concept of a supply chain• The importance of supply chain management• Identify risks encountered within a supply chain• The concept of lean within a supply chain• The linkages within a supply chain

I have had advice from IoSCM, helping me to organise my work life and manage my time to study. I couldn’t have done it without them.” - Rosie Anderson, Freight Forwarder

Optional units B

Inventory Processes

• Inventory and the associated processes• Stock and the associated processes• The financial value of holding stock• Modern inventory systems and how they can improve the control of inventory • Techniques used to plan levels of stock

Warehousing Operations

• Principles and operations of warehouses• Identify the factors that affect the safe operations of a warehouse• Financial and logistics aspects concerned in warehousing• Produce a plan for the receipt and storage of goods• Required equipment for warehouse operations

Manufacturing and Production

• How manufacturing and production processes are organised• The techniques used to plan production• How a business monitors the quality and efficiency of activities in production• How technology developments and external factors impact on production• The appropriate product methods used by organisations


• The need and application of business improvement within organisations• The need for training plans in order to identify workplace requirements for improvement• How to identify the resource requirements, timescales, roles and responsibilities and how to evaluate improvement activities• The importance of communicating business improvement plans to stakeholders

Purchasing Processes

• Put purchasing into context• How external factors impact the purchasing process• Operational requirements of the purchasing function• The purchasing cycle and how to source suppliers• Sources of law relating to the purchasing operation• The components of the purchasing cycle

Transport Planning Operations

• The role transport plays• Transport policy in relation to current legislation provided within own country• The links between transport planning and external influences• How the needs and demand for movement of goods are measured

Ports and Shipping

• The importance of different types of ports• The role of shipping on an international scale• The main aspects of port development• The importance of port infrastructure and equipment requirements• Challenges of port operations

Leadership

• Attributes and skills of a leader• Leadership styles• How to develop personal skills to be an effective leader• Key features of the theories of motivation in a team• Most common challenges that team leaders face

Customer Service

• Identify both internal and external customers• Analyse the concept of ‘Moments of Truth’ in relation to the service cycle• Enhance the customer service experience• The importance of having policies and procedures to deal with customer complaints

Improving Team Performance

• Theory associated with teams and team development• Identify ways to develop teams• How to lead a team building activity• Identify and deal with the barriers to team effectiveness• Implement an appropriate approach to effective communication with a team

Basic Finance Costing

• The nature and role of costing systems within an organisation• Understand how to record and analyse cost information • Portion costs according to organisational requirements• The differences from budgets and being able to report on them• How to use information gathered from costing system to aid decision making



Transport Management

• Nature and purpose of transport planning• Historical developments and more recent trends effecting

transport planning• Principles of sustainability are applied to transport planning• Current trends and causes for transport demand• Issues with the movement of freight

Port and Shipping Management

• Importance of shipping and international trade• Business strategy in shipping contributes to growth• Port operations and effective container terminal management• Concept of agile ports and the key characteristic• Port development, the operating environment and evolution of a

port

Elective Units


The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 5 qualification means whether you have previously studied a lower level qualification or have experience working as a senior manager, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

Optional units A

Quality Management

• Evaluate the range of quality management systems appropriate for use in business

• Advantages of an organisation having a quality management system in place

• Tools and techniques to manage quality• Employ quality management tools and techniques to improve

organisational performance

Operation Management Processes

• The role of operations and operations management within business• The design of operations processes and design of products and services that organisation produce• Correlation between operations management and strategic

planning

“I have just enrolled on my course and have found all the employees to be very helpful.” - Carol Hound, Quality Assurance Lead

Optional units B

Inventory

• Purpose of inventory management• Principles of the traditional fixed period and fixed quantity models

of inventory control• Impact of inventory management on the supply chain• How modern inventory systems can improve the performance of

stock systems• Importance of inventory management to minimise the stock level

Warehousing

• Need and role of developing an appropriate warehouse policy• Resource requirements of warehousing• Basic concept of inventory and the need to develop an inventory

strategy• Relevant legislation applicable to a warehouse• Importance of technology advancements in a warehouse • Financial systems within a warehouse

Logistics

• Principles behind the logistic requirements of a supply chain• Schedule logistics operations to meet customers’ needs• Optimise the use of logistics operations• The range of transport modes and their usage within logistics

operations• The use of technology and the importance of quality within logistics operations

Purchasing Management

• Key roles and focus of management within purchasing• Impact of legislation upon the purchasing function• Importance of building and sustaining collaborative working

relationships with suppliers• How effective negotiation skills contribute to successful

purchasing management

Movement of Goods

• Principles and practices in relation to the movement of goods• How the characteristics of goods impact on their handling• Considerations that influence the flow of goods

Production Management

• Components of production planning and evaluate its function within a supply chain

• Inter-relationships between production planning, sales planning and forecasting

• Terminology associated with master scheduling and basic scheduling concepts

• How manufacturing and control systems have developed historically• Variety of measures to improve production planning performance

Supply Chain Management

• How a supply chain can gain competitive advantage from efficient management and control

• Impact of physical and information flows on the integration and harmonisation within a supply chain

• Why supply chains may not always function correctly• How supply chain planning is achieved from a strategic and

operational perspective• How modern technology has impacted the supply chain

Business

• Understand the process of strategic development in business• Importance of building and maintaining collaborative business

relationships• Effective and efficient human resource management contributes

to the achievement of organisational goals• Management of finance in business• How own country’s current legislation impacts on business• Marketing strategies in business

Management

• Principles of leadership and management• How management decision making is informed by knowledge and

information• Significance of managing and implementing change in

organisations• Establishing risk management process• How to develop an ability to manage projects

Finance Management

• How to gather and analyse costing information from various sources

• How to use standard costing to analyse performance • Use appropriate techniques to measure performance and

manage costs• How to improve financial performance by monitoring and

analysing information• Prepare performance reports for management


• Meaning and importance of Human Resource Management (HRM)

• Meaning and the role of Human Resource Planning (HRP) in organisations

• The meaning of Human Resource Development (HRD)• Recruitment and selection process• Role of HRM in performance and reward

Management Information Systems

• What is meant by a Management Information System• The role of a Management Information System within business• The relationship between Management Information Systems and

business strategy• How Management Information Systems can drive change within

an organisation• How Management Information Systems improve business

performance and enhance decision making



Strategic Management Principle

• The concept of strategic management• How to formulate organisational strategy• The strategic effects of an organisational plan• How to develop a strategy to communicate organisational plans

Global Procurement in the Supply Chain

• Set objectives and criteria for a procurement strategy to meet the requirements of the supply chain• How to evaluate the effectiveness of the procurement strategy• Select the most effective procurement methods and appropriate procedures for achieving results and measuring performance

Maritime Operations Management

• Maritime operations in a business context• The planning process for maritime operations• Maritime resource management• Understand maritime law


The IoSCM management academy is dedicated to helping those within the management industry develop and grow their knowledge and expertise. This level 6 qualification means whether you have previously studied a lower level qualification or have experience working as a senior manager, here at IoSCM we can still develop and teach you valuable topics which you can apply to your career/business.

Elective units

Optional units A

“The student network aspect of the course has been wonderful for connecting with other employees and businesses.” - Sophie Jackson, Operations Manager

Optional units B

Quality Management

• The concept of quality management in an organisational context• The culture needed to embed quality management• The systems that support quality management

Advanced Manufacturing Technologies

• Health and safety requirements in the manufacturing workplace• The function and purpose of existing Advanced Manufacturing Technology (AMT) installations• Benefits and drawbacks to building flexibility into the manufacturing process• The applications of special manufacturing processes

Strategic Business Planning in Supply Chain Operations

• The principles and importance of strategic business planning in supply chain operations • The potential risks in relation to strategic business planning in supply chain operations• The needs of internal and external stakeholders when developing a strategic business plan in supply chain operations

Business Research

• Research philospohies and approaches relevant to business research• The planning and creation of project reports• How to conduct research for project reports

Leadership and Enterprise

• The relationship between management and leadership• The features that underpin effective leadership• How to apply theories of management and leadership in organisational contexts• How to advise on the management and leadership skills required for selected roles in an organisation• The enterprise culture and the charateristics of different entrepreneurs

Principles of Marketing

• The principles and concepts of marketing• The concepts of marketing planning• How to implement a marketing strategy• Marketing strategies and their application

Global Cultural Awareness

• The concept of culture and factors that underline cultural differences• How cultural differences affect the management process• Frameworks that help identify important cultural differences

Global Business Environment

• The concept of business in a global strategy• Strategic evaluation and selection• The barriers to internationalisation• Business theories related to managing international operations, strategy and risk analysis

Entrepreneurship in Business

• The scope for entrepreneurship in established organisations in todays economy• How to develop successful entrepreneurial business ideas• Plan a strategy for a viable entrepreneurial business idea• Plan the future growth of a viable entrepreneurial business idea

Corporate Finance

• The role of the Corporate Finance Manager and its main links to business objectives including mergers and acquisitions• The main sources of debt and equity funding and the significance of financial gearing• How to evaluate investment decisions using a variety of appraisal techniques• Calculate the main methods for valuing company shares• Factors that determine a company’s dividend policy• The concept of, and know how to calculate, the cost of capital of a business• The different elements of treasury and working capital whilst being able to perform calculations from a given set of data to determine the effect on an element of, or on the entire working capital of, a business


14

[email protected] 1422 522

10th floor, Al Odiad Office Tower, Airport Road, PO Box 128 161, Abu Dhabi, UAE

Rotterdam House, 116 Quayside, Newcastle Upon Tyne, Tyne and Wear, NE1 3DY, United Kingdom

Westminister, 50 Broadway, London, SW1H 0RG, United Kingdom

management academy brochure

Documents