management development programme (england) level 3:...
TRANSCRIPT
OVERVIEWThis Apprenticeship is for Assistant Managers and Kitchen Managers who have operational/project responsibility for managing a team. They’ll provide direction, instructions and guidance through supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships.
TRAINING BENEFITSOn completion of this 15 month standard apprentices will demonstrate a range of leadership and management skills that will allow them to drive, develop and successfully lead a team. The Apprenticeship standards “knowledge, skills and behaviours” are developed over the course of the programme via scheduled learning interventions with employer mentors and Lifetime regional trainers. Learning activities and coaching sessions are aligned to support the learner to learn, practice and prepare for End Point Assessment.
ASSESSMENT PRACTICERegular evaluation sessions with managers and trainers will include performance observations, Q&A sessions and a series of professional discussions. Recommended completion of a recognised Management diploma at level 3. To prepare for a final assessment apprentices will be asked to complete a number of activities in between visits.
END POINT ASSESSMENTApprentices access End Point Assessment following a gateway discussion with their line manager and Regional Trainer where entry requirements are discussed, checked and recorded including functional skills at the required level. The Team Leader Supervisor Level 3 End Point Assessment will include the following types of assessment:
Knowledge test using scenarios and questions
Structured competency based interview
Assessment of portfolio of evidence
Professional discussion relating to CPD activity
Management Development Programme (England)Level 3: Team Leader / Supervisor
INTERESTED?Get in touch: 0845 123 8510 or [email protected]
WHAT’S COVERED? PERSONAL DEVELOPMENT: Learn how to reflect on own
performance, seek feedback, understand why things happen, and make timely changes by applying learning from feedback received.
LEADING AND MANAGING PEOPLE: Learn how to communicate an organisation strategy, team purpose and adapt style to suit the audience. Support the development of a team, coaching, role modelling values & behaviour, manage change, set operational objectives and monitor progress.
COMMUNICATION: Learn about effective communication (verbal, non-verbal, written, digital), chairing meetings, presenting using a range of media, using effective negotiation and influencing skills, managing conflict, identifying and sharing good practice.
DECISION MAKING: Learn about the use of effective problem solving techniques to make decisions based on available information and be able to escalate issues when required.
OPERATIONAL MANAGEMENT: Learn how to communicate organisational strategy and deliver against operational plans, translate goals into deliverable actions and monitor outcomes. Adapting to change, identifying challenges and solutions, organising, prioritising and allocating work, effective use of resources, collating and analysing data.
PROJECT MANAGEMENT: Learn how to organise and manage resources and risk, monitor progress to deliver against a project plan using relevant project management tools, and take corrective action to ensure successful delivery.
FINANCE: Learn about the importance of managing the overall financial performance, achieving targets, analysing reports, producing financial plans and reports and how to identify and implement opportunities to increase profit and reduce waste.
MANAGEMENT DEVELOPMENT PROGRAMME Level 3 (ENGLAND)
Greene King Induction
Manager present at sign up
Identification of mentor to support
apprentice
Brand training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Induction
and Personal Development
Brand training
Review and evidence of standards
Employer endorsement
through Employer Portal
Brand training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Leading our
People
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Webinar: Presentation Skills
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Developing
Effective Teams
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Recruitment Selection &
On-Boarding
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Guest-Centric Leader
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Communication, Influencing and
Engaging
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Workshop: Business Acumen
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Webinar: Project Planning
Ongoing job skills training
Review and evidence of standards
Employer endorsement
through Employer Portal
Senior Line Manager to be available for
mock assessment and readiness
discussion
SIGN UP MONTH 1 MONTH 2 MONTH 3 MONTH 4 MONTH 5 MONTH 6 MONTH 7 MONTH 8 MONTH 9 MONTH 10 MONTH 11 MONTH 12 MONTH 13 MONTH 14 MONTH 15 MONTH 16 MONTH 17 MONTH 18
Apprentice guide to Learning, Skills, Development and Assessment
Employer Guide – Work-based learning
Introduction to the
ApprenticeshipIntroduction to the programme
Initial Assessment &
Skill Scan
Fuse Demonstration
Topics:Self awareness
Gaining feedback from
others
Equal opportunities
Learning styles
Time management
and prioritising
Discrimination and harassment
Equality and diversity
Emotional intelligence
Creating a development
plan
Personal DevelopmentPreparation
for Assessment Activities including
MCQ/PD/Obs
Personal development
project
Topics:Team building
Equality and diversity
responsibilities
HR legislation
Leadership styles
Team motivation
Coaching to support
and improve performance
Setting goals and objectives
Conducting appraisals
Constructive feedback and active listening
Reviewing performance
Recognising achievement and good behaviour
People ManagementPeople Skills
Preparation for Assessment
Activities including
MCQ/PD/Obs
People managment
project part one
Appraisals
Topics:Communication
methods
Chairing meetings
Challenging conversations
Raising concerns
Role modelling
Presenting to the team and management
People Management
Communication Preparation
for Assessment Activities including
MCQ/PD/Obs
People management
project part two
Team Meeting
People management
project part three
Developing Teams
People management
project part four
High Performing teams
Project assessments reviewed
Topics:Team meetings
Support the development of
the team
Build a high performing team
People Management
Project assessmentsPreparation
for Assessment Activities including
MCQ/PD/ObsPeople
management project part twoTeam Meeting
People management
project part threeDeveloping
TeamsPeople
management project part fourHigh Performing
teamsPeople
management project part five
Review team performance
People management
project part six Presentation
Topics:Reviewing the performance of
the teamPreparation for presentation to managementCPD update and collating
feedbackPeople
management evaluation
session
People ManagementEvaluation
sessionPreparation
for Assessment Activities including
MCQ/PD/Obs
Milestone review
Final findings presented to
employer
Topics:Vision, mission,
strategy and objectives
How strategy is developed
Strategy and operational planning
Problem solving
Decision making
techniques
Planning the operational
plan
Operational success
Planning the operational
planPreparation
for Assessment Activities including
MCQ/PD/Obs
Operational success project
part one
Planning the operational
plan
Topics:Technologies in business
Social media in business
Data management
and information
management
Implementing operational
plans
Operational success
Implementing the operational
planPreparation
for Assessment Activities including
MCQ/PD/Obs
Operational success project
part one
Planning the operational
plan
Operational success project
part two
Implementing the operational
plan
Topics:Cross team
working
Building customer
relationships
Managing customer
relationships
Implementing operational
plans
Building relationships
Operational successBuilding
relationshipsPreparation
for Assessment Activities including
MCQ/PD/Obs
Operational success project
part two
Implementing the operational
plan
Operational success project
part three
Building relationships
Topics:Collating and
analysing data for
management reports
Presenting data
Writing reports
Evaluating operational
plans
Operational success
Evaluating the operational
planPreparation
for Assessment Activities including
MCQ/PD/Obs
Operational success project
part four
Evaluating the operational
plan
Personal development
project
CPD
Topics:Implementing
and evaluating operational
plans
CPD update and evaluation
Operational Success
Evaluation session
Preparation for Assessment
Activities including
MCQ/PD/Obs
Operational success project
part four
Evaluating the operational
plan
Final findings presented to
employer
Topics:Project
management
Project lifecycle
Project roles
Why projects fail
Project initiation
Managing resources
Planning and implementing a
project
Project Management
Planning, implementing a
projectPreparation
for Assessment Activities including
MCQ/PD/Obs
Project management project part
one
Planning and implementing a
project
Topics:Value for money
Setting budgets
Finance
FinancePreparation
for Assessment Activities including
MCQ/PD/Obs
Project management project part
one
Planning and implementing a
project
Topics:Planning and
implementing a project
Finance
Evaluating a project
Project ManagementEvaluating a project/
financePreparation
for Assessment Activities including
MCQ/PD/Obs
Project management project part
one
Planning and implementing a
project
Topics:Planning and
implementing a project
Finance
Evaluating a project
Project Management
Finance evaluation
sessionPreparation
for Assessment Activities including
MCQ/PD/Obs
Project management project part
two
Evaluating a project
Final findings presented to
employer
CPD discussion and update
PDP
Revision, preparation and review for EPA Self Assessment
(Mocks)
Mocks/GatewayPreparation
for Assessment Activities including
MCQ/PD/Obs
Project management project part
two
Evaluating a project
Revision, preparation and review for EPA Self Assessment
(Mocks)
Set activitiesReview / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
Review / complete
previous activities
End Point Assessment
Knowledge MCQ (Scenario Based)
Professional Discussion – (Relating to CPD Activities)
Present Portfolio of Evidence
Structured Competency Based Interview
GM Finishing SchoolA final 3 months of activity tied into
GM Induction activity
Assessment centre for GM readiness
Bespoke development plan to ensure appointment ready
End Point Assessment
Knowledge MCQ (Scenario Based)
Professional Discussion - (Relating to CPD Activities)
Present Portfolio of Evidence
Structured Competency Based Interview
Gat
eway
to E
nd P
oint
Ass
essm
ent
*Funtional Skills Remote (IA Score @ Required level) Assessment AssessmentUpskilling (As required)
* Functional Skills delivered by specialist tutor either remote or face to face. Where additional need are identified or declared, functional skills delivered by Special Educational Needs (SEN) tutor
Assessment through: observations, discussions, product evidence, Q&A, witness testimony, personal reflection logs, e-learning modules, videos, interactive activities including Personal learning and think skills, ERR, British values, Safeguarding, E&D and WellbeingSign up
*Funtional Skills Classroom (IA Score @ 1 level below required) Assessment AssessmentUpskilling (As required)
*Funtional Skills Face to Face (IA Score @ 1 level below required) Assessment AssessmentUpskilling (As required)
Face to Face Visits Distance Distance DistanceFace to Face Face to Face Face to Face Face to Face End Point Assessment
*Funtional Skills Face to Face (IA Score @ 2 Level below required or identified/Declared additional needs) Assessment
Knowledge, Skills & Behaviour Development (eLearning modules, videos and activities. You will also learn about British Values, Equality & Diversitiy & Safeguarding and Develop Digital Literacy Skills)
Distance DistanceFace to Face