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KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
Department of Master of Business Administration
R-19
MANAGEMENT & ORGANIZATIONAL
BEHAVIOR
I MBA
2019-20
Course File Prepared by
T VENKATA RAMANA
Assistant Professor
Department of Master of Business Administration
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC Course Name: Management and Organizational Behaviour Course Code:
Year/Semester: I/I Regulation: R19
Course File Contents (Part-1)
S. No Topics Page No.
1 Vision, Mission, PEO’s, PO’s & PSO’s 1-2
2 Syllabus (University Copy) 2-3
3 Course Objectives, Course Outcomes, and Topic Outcomes 3-6
4 Course Pre-requisites 6-7
5 CO’s, PO’s Mapping 6
6 Course Information Sheet (CIS)
6-9
a). Course Description
b). Syllabus
c). Gaps in Syllabus
d). Topics beyond syllabus
e). Web Sources-References
f). Delivery/Instructional Methodologies
g). Assessment Methodologies-Direct
h). Assessment Methodologies –Indirect
i). Text books & Reference books
7 Micro Lesson Plan 9-10
8 Teaching Schedule 11-12
9 Unit Wise Hand Written Notes (Hard Copy)
10 OHD/LCD SHEETS /CDS/DVDS/PPT (Soft/Hard copies)
11 University Question papers
12 Mid-exam Descriptive Question Papers
13 Mid-exam Objective Question papers
14 Assignment topics with materials 12-19
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC 15 Tutorial topics and Questions
16 Unit wise-Question bank
1 Two marks question with answers 5 questions
2 Three marks question with answers 5 questions
3 Five marks question with answers 5 questions
4 Objective question with answers 10 questions
5 Fill in the blanks question with answers 10 questions
19-23
17 Beyond syllabus Topics with material
18 Result Analysis-Remedial/Corrective Action
19 Record of Tutorial Classes
20 Record of Remedial Classes
21 Record of guest lecturers conducted
Course File Contents (Part-2)
S.No Topics Page No.
1 Attendance Register/ Teacher Log Book
2 Time Table
3 Academic Calendar
4 Continues Evaluation-marks (Test, Assignments etc.)
5 Status Request internal Exams and Syllabus coverage
6 Teaching Diary/Daily Delivery Record
7 Continuous Evaluation – MID marks
8 Assignment Evaluation – marks/Grades
9 Special Descriptive Tests Marks
10 Sample students descriptive answer sheets
11 Sample student’s assignment sheets
HOD DIRECTOR
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
1
1. VISION To achieve academic excellence by grooming students as future leaders having
concern for business ethics and values.
MISSION
To train the students into top class professionals and make them ready for a career in
diverse fields.
Foster a continuous learning environment both for students and faculty.
Explore, develop and adapt new learning methodologies.
Encourage faculty to strengthen their research base by undertaking various research and
consultancy assignments.
PROGRAM OUTCOMES
Apply knowledge of management theories and practices to solve business problems.
Foster analytical and critical thinking abilities for data-based decision making.
Ability to develop Value based Leadership ability.
Ability to understand, analyze and communicate global, economic, legal, and ethical
aspects of business.
Ability to lead themselves and others in the achievement of organizational goals,
contributing effectively to a team environment.
Analyze the alternative solutions using quantitative methods and logical arguments.
Identify and analyze the business opportunities in diverse business contexts.
Develop a habit of knowing and understanding the latest developments taking place in
the field of business management.
PROGRAM EDUCATIONAL OBJECTIVES
PEO 1: After the completion of the course the students can have knowledge of
different functions of business like Marketing, Finance, Human Resources and
Systems.
PEO 2: Students will understand the techniques and tools useful for Financial Analysis
and Control develop leadership skills, team work, social, legal and ethical aspects in
business and society.
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
2
PEO 3: Students will be ready to analyze markets and design customer driven
strategies and communicate business decisions by delivering superior customer value.
PEO 3: Students achieve better communication skills and higher levels of proficiency
for successful career in various fields and will be ready for having highest regard for
personal& institutional integrity, social responsibility, teamwork and continuous
learning of new environments.
2. UNIVERSITY SYLLABUS COPY
R19 MBA
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY
HYDERABAD MBA SEMESTER - I 19MBA01: MANAGEMENT & ORGANIZATIONAL
BEHAVIOR
Course Objective: To understand the Fundamentals of Management and Behavioral aspects of
individual and groups in an organization.
Learning outcome: Students will be able to understand a) Evolution of Management and
contribution of Management thinkers b) the relevance of environmental scanning, planning and
to take decisions,
c) Organizing and controlling d) Individual and group behaviour e) Leadership and Motivation.
*****
Unit – I: Introduction to Management: The Management Process, Management
Functions, kinds of managers, Managerial roles and skills.
Evolution of Management - Theories of Management - Classical, Scientific,
Administrative, Behavioral, Management Sciences Theories; Systems and Contingency
theory.
Unit – II: Planning and Decision Making: Planning and goal setting – Organizational
planning - Vision, Mission and goals, Types of plans, steps in planning process,
Approaches to planning, Planning in Dynamic Environment.
Decision making process, types of decisions, decision making styles, Vroom’s Participative
decision-making model.
Unit – III: Organizing and Controlling: Organizational Structure, Principles of
Organizing, Authority, Power and Influence, designing organizational structure.
Mechanistic and Organic structures, contemporary organizational design and its challenges.
Controlling: The Control process, controlling for organizational performance, types of
control, financial controls, Balanced Scorecard, Bench Marking, Contemporary issues in
controlling.
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
3
Unit – IV: Organizational Behavior: Individual and Group Behavior: Importance of
Organizational Behavior, Culture and dynamics of diversity, personality theories,
perception, formation of group behavior, classification of groups, group properties, group
cohesiveness, build teams.
Unit – V: Leadership and Motivation: Leadership traits, Leadership styles, Leadership
theories, Power and Politics.
Motivation: Approaches to Motivation, Maslow’s needs hierarchy theory, two factor
theory of motivation, McGregor’s theory, ERG theory, McClelland’s needs theory, Valance
Theory.
Suggested Readings:
Stephen P. Robbins, Timothy A. Judge, Neharika Vohra, Organizational Behaviour,
Pearson, 16e, 2017.
Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.
Afsaneh Nahavandi, Robert B. Denhardt, Janet V. Denhardt, Maris P. Aristigueta,
Organizational Behaviour, Sage Publications, 2015.
Ricky W Griffin, Management Principles and Practices, Cengage Learning, 11e, 2017.
Laurie J. Mullins, Management and Organizational Behaviour, Pearson
Publications, 9e, 2017
Ramesh B. Rudani, Management and Organizational Behaviour Tata McGraw hill,
2011.
3. COURSE OBJECTIVES
1. Understood the basic of the Organization behavior.
2. Learnt the planning and decision making of the organization.
3. Learnt the managerial theories of organization.
4. Learnt about the organizing and controlling techniques.
5. Learnt the various leadership theories
COURSE OUTCOMES
1. Evolution of management and contribution of management thinkers
2. The relevance of environmental scanning, planning and to take decisions
3. Organizing and controlling
4. Individual and group behavior
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
4
5. Leadership and motivation
TOPIC OUTCOME
Lectur
e No. Topic to be Covered Topic Outcome
Unit - I: Introduction to
Management
L1 The Management Process Understand the concept of Management Process
L2 Management Functions Understand the concept of Management Functions
L3 Kinds of managers Learn the concept of Kinds of managers
L4 Managerial roles and skills. Understand the concept of Managerial roles and
skills.
L5 Evolution of Management Understand the concept of Evolution of
Management
L6 Theories of Management –
Classical
Understand the concept of Theories of
Management – Classical
L7 Theories of Management –
Scientific
Understand the concept of Theories of
Management –Scientific
L8 Theories of Management –
Administrative, Behavioral
Learn the concept of Theories of Management –
Administrative, Behavioral
L9 Management Sciences Theories Understand the concept of Management Sciences
Theories
L10 Systems and Contingency theory Understand the concept of Systems and
Contingency theory
Unit – II: Planning and Decision
Making
L11 Planning and goal setting Understand the concept of Planning and goal
setting
L12 Organizational planning Understand the concept of Organizational
planning
L13 Vision, Mission and goals Learn the concept of Vision, Mission and goals
L14 Types of plans Understand the concept of Types of plans
L15 steps in planning process Understand the concept of steps in planning
process
L16 Approaches to planning Understand the concept of Approaches to planning
L17 Planning in Dynamic
Environment
Understand the concept of Planning in Dynamic
Environment
L18 Decision making process Understand the concept of Decision making
process
L19 Types of decisions Understand the concept of Types of decisions
L20 Decision making styles Understand the concept of Decision making styles
L21 Vroom’s Participative decision-
making model
Learn the concept of Vroom’s Participative
decision-making model
Unit – III: Organizing and
Controlling
L22 Organizational Structure Understand the concept of Organizational Structure
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
5
L23 Principles of Organizing Understand the concept of Principles of Organizing
L24 Authority, Power and Influence Understand the concept of Authority, Power and
Influence
L25 Designing organizational structure Learn the concept of Designing organizational
structure
L26 Mechanistic and Organic
structures
Understand the concept of Mechanistic and
Organic structures
L27 contemporary organizational
design and its challenges.
Understand the concept of contemporary
organizational design and its challenges.
L28 Controlling: The Control process Understand the concept of Controlling: The
Control process
L29 Controlling for organizational
performance
Learn the concept of Controlling for organizational
performance
L30 Types of control – financial
controls
Understand the concept of Types of control –
financial controls
L31 Balanced Scorecard Understand the concept of Balanced Scorecard
L32 Bench Marking Understand the concept of Bench Marking
L33 Contemporary issues in
controlling.
Understand the concept of Contemporary issues in
controlling.
Unit – IV: Organizational
Behavior
L34 Individual and Group Behavior Understand the concept of Individual and Group
Behavior
L35 Importance of Organizational
Behavior
Understand the concept of Importance of
Organizational Behavior
L36 Culture and dynamics of diversity Understand the concept of Culture and dynamics of
diversity
L37 Personality theories Understand the concept of Personality theories
L38 Perception Understand the concept of Perception
L39 Formation of group behavior Understand the concept of Formation of group
behavior
L40 Classification of groups Learn the concept of Classification of groups
L41 Group properties, group
cohesiveness
Understand the concept of Group properties, group
cohesiveness
L42 Build teams Understand the concept of Build teams
Unit – V: Leadership and
Motivation
L43 Leadership traits Understand the concept of Leadership traits
L44 Leadership styles Understand the concept of Leadership styles
L45 Leadership theories Understand the concept of Leadership theories
L46 Power and Politics. Understand the concept of Power and Politics.
L47 Motivation: Approaches to
Motivation
Learn the concept of Motivation: Approaches to
Motivation
L48 Maslow’s needs hierarchy theory Understand the concept of Maslow’s needs
hierarchy theory
L49 Two factor theory of motivation Understand the concept of Two factor theory of
motivation
L50 McGregor’s theory Understand the concept of McGregor’s theory
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
6
L51 ERG theory Understand the concept of ERG theory
L52 McClelland’s needs theory Learn the concept of McClelland’s needs theory
L53 Valance Theory Understand the concept of Valance Theory
4. COURSE PRE–REQUISITES
1. Basic knowledge on organizational behavior
2. Able to understand and analyze the behavioral theories
5. COs and POs Mapping
COs PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO
19MBA01 –Management and Organizational Behaviour
CO1 2 3 3
CO2 3 2 3
CO3 2 3 3
CO4 2 3 3
6. COURSE INFORMATION SHEET
6.a). COURSE DESCRIPTION:
PROGRAMME: MBA DEGREE: MBA
COURSE: MANAGEMENT AND ORGANIZATIONAL
BEHAVIOR
YEAR: I SEM: I CREDITS:
COURSE CODE:
REGULATION: R19
COURSE TYPE: CORE
COURSE AREA/DOMAIN: CONTACT HOURS: 4+1 (L+T)) hours/Week.
CORRESPONDING LAB COURSE CODE (IF ANY):
NIL
LAB COURSE NAME:NIL
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
7
6.b). SYLLABUS:
Unit Details Hours
I
Introduction to Management: The Management Process, Management
Functions, kinds of managers, Managerial roles and skills.
Evolution of Management - Theories of Management - Classical,
Scientific, Administrative, Behavioral, Management Sciences Theories;
Systems and Contingency theory.
10
II
Planning and Decision Making: Planning and goal setting – Organizational
planning - Vision, Mission and goals, Types of plans, steps in planning process,
Approaches to planning, Planning in Dynamic Environment.
Decision making process, types of decisions, decision making styles,
Vroom’s Participative decision-making model.
15
III
Organizing and Controlling: Organizational Structure, Principles of
Organizing, Authority, Power and Influence, designing organizational structure.
Mechanistic and Organic structures, contemporary organizational design and its
challenges.
Controlling: The Control process, controlling for organizational
performance, types of control, financial controls, Balanced Scorecard, Bench
Marking, Contemporary issues in controlling.
10
IV
Organizational Behavior: Individual and Group Behavior: Importance of
Organizational Behavior, Culture and dynamics of diversity, personality
theories, perception, formation of group behavior, classification of groups,
group properties, group cohesiveness, build teams.
15
V
Leadership and Motivation: Leadership traits, Leadership styles, Leadership
theories, Power and Politics.
Motivation: Approaches to Motivation, Maslow’s needs hierarchy
theory, two factor theory of motivation, McGregor’s theory, ERG theory,
McClelland’s needs theory, Valance Theory.
10
Contact classes for syllabus coverage 60
Lectures beyond syllabus
Tutorial classes
Classes for gaps &Add-on classes
Total No. of classes 60
6.c). GAPS IN THE SYLLABUS - TO MEET INDUSTRY/PROFESSION REQUIREMENTS:
S.NO. DESCRIPTION PROPOSED ACTIONS
1
2
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
8
6.d). TOPICS BEYOND SYLLABUS/ADVANCED TOPICS:
1 Emotional intelligence
2 Organizational citizenship behaviour
6. e). WEB SOURCE REFERENCES:
Sl. No. Name of book/ website
a. Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.
b. Laurie J. Mullins, Management, and Organizational Behaviour, Pearson Publications, 9e.
c. Stephen P. Robbins, Timothy A.Judge, Neharika Vohra, Organizational Behaviour,
Pearson,
16 e, 2017.
6. f). DELIVERY/INSTRUCTIONAL METHODOLOGIES:
CHALK & TALK STUD. ASSIGNMENT WEB RESOURCES
LCD/SMART BOARDS STUD. SEMINARS ☐ ADD-ON COURSES
6.g). ASSESSMENT METHODOLOGIES-DIRECT
ASSIGNMENTS STUD.
SEMINARS
TESTS/MODEL
EXAMS
UNIV.
EXAMINATION
☐ STUD. LAB
PRACTICES
☐ STUD. VIVA ☐ MINI/MAJOR
PROJECTS
☐
CERTIFICATIONS
☐ ADD-ON
COURSES
☐ OTHERS
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
9
6.h). ASSESSMENT METHODOLOGIES-INDIRECT
ASSESSMENT OF COURSE OUTCOMES
(BY FEEDBACK, ONCE)
STUDENT FEEDBACK ON
FACULTY (TWICE)
☐ASSESSMENT OF MINI/MAJOR PROJECTS
BY EXT. EXPERTS
☐ OTHERS
6.i). TEXT/REFERENCE BOOKS:
T/R BOOK TITLE/AUTHORS/PUBLICATION
Text Book Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.
Text Book Afsaneh Nahavandi, Robert B.Denhardt, Janet V. Denhardt, Maris P.
Aristigueta, Organizational Behaviour, Sage Publications, 2015. Reference
Book Laurie J. Mullins, Management, and Organizational Behaviour, Pearson
Publications, 9e.
Reference Book
Stephen P. Robbins, Timothy A.Judge, Neharika Vohra, Organizational
Behaviour, Pearson, 16 e, 2017.
Reference
book
Ramesh B. Rudani, Management and Organizational Behaviour Tata McGraw
hill, 2011.
7. MICRO LESSON PLAN
Topic wise Coverage [Micro Lesson Plan] S. No. Topic Scheduled date Planned date
1. Introduction to Management
2. The Management Process
3. Management Functions
4. Kinds of managers
5. Managerial roles and skills.
6. Evolution of Management
7. Theories of Management – Classical
8. Theories of Management –Scientific
9. Theories of Management – Administrative, Behavioral
10. Management Sciences Theories
11. Systems and Contingency theory
12. Planning and Decision Making
13. Planning and goal setting
14. Organizational planning
15. Vision, Mission and goals
16. Types of plans
17. steps in planning process
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
10
18. Approaches to planning
19. Planning in Dynamic Environment
20. Decision making process
21. Types of decisions
22. Decision making styles
23. Vroom’s Participative decision-making model
24. Organizing and Controlling
25. Organizational Structure
26. Principles of Organizing
27. Authority, Power and Influence
28. Designing organizational structure
29. Mechanistic and Organic structures
30. contemporary organizational design and its challenges.
31. Controlling: The Control process
32. Controlling for organizational performance
33. Types of control – financial controls
34. Balanced Scorecard
35. Bench Marking
36. Contemporary issues in controlling.
37. Organizational Behavior
38. Individual and Group Behavior
39. Importance of Organizational Behavior
40. Culture and dynamics of diversity
41. Personality theories
42. Perception
43. Formation of group behavior
44. Classification of groups
45. Group properties, group cohesiveness
46. Build teams
47. Leadership and Motivation
48. Leadership traits
49. Leadership styles
50. Leadership theories
51. Power and Politics.
52. Motivation: Approaches to Motivation
53. Maslow’s needs hierarchy theory
54. Two factor theory of motivation
55. McGregor’s theory
56. ERG theory
57. McClelland’s needs theory
58. Valance Theory
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
11
8. TEACHING SCHEDULE
Subject Management and Organizational Behaviour
Text Books (to be purchased by the Students)
Book 1 Richard L. Daft, New Era of Management, Cengage Learning, 11e, 2017.
Book 2 Ramesh B. Rudani, Management and Organizational Behaviour Tata McGraw hill,
2011.
Reference Books
Book 3 Laurie J. Mullins, Management, and Organizational Behaviour, Pearson Publications,
9e.
Book 4 Stephen P. Robbins, Timothy A.Judge, Neharika Vohra, Organizational Behaviour,
Pearson, 16 e, 2017.
Unit
Topic Chapters Nos No of
classe
s
Book 1 Book 2 Book 3 Book 4
I
Introduction to OB 1
Evolution of Management 1 1
1 5
Theories of Management 1 1
1 4
II
Organizational Planning 2 2
2 4
Planning in Dynamic
Environment 3 3 3 7
Decision Making 4 4
III
Organizing 7 6
5 4
Organizational structure 7 6
5
2
Controlling 7 6
5 4
IV
Organizational Behavior Individual
and Group 8 7
8 7
Culture and diversity and personality
theories 8 7 8
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
12
V
Leadership 9 10 9 6
Motivation 9 11 4
Contact classes for syllabus coverage 60
Tutorial classe
s
00
Total No. of class
es
60
9. UNIT WISE HAND WRITTEN NOTES (Hard Copy)
10. OHD/LCD SHEETS /CDS/DVDS/PPT (Soft/Hard copies)
S.NO. DESCRIPTION
1
2
11. UNIVERSITY QUESTION PAPERS
12. MID-EXAM DESCRIPTIVE QUESTION PAPERS
13. MID-EXAM OBJECTIVE QUESTION PAPERS
14. ASSIGNMENT TOPICS WITH MATERIALS
UNIT -1
1. Define Management
Management is that function of an enterprise which concerns itself with the direction and
control of the various activities to attain the business objectives.
Management is the planning, organizing, command, coordination and control of the
technical, financial security and accounting activities.
2. Differentiate between Systems theory and Contingency theory.
Systems theory Contingency theory
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
13
More complex and unclear Practical and action oriented
This approach has a general view of
organisational variables such as technical,
social, personal, structural and external
variables.
This approach has specific view on how the
organisation gets adjusted with the
environmental demands.
All organisations are regarded as similar. Each individual organisation is considered
to be unique in nature.
Relationship between organisation and
environment is not clearly explained.
There is clear explanation about the
relationship between the organisation and
its environment.
3. Mention few managerial roles and duties.
Interpersonal roles
Informational roles
Decisional roles
Technical skills
Human skills
Conceptual skills
Design skills
4. Discuss briefly the evolution of management.
Pre-scientific management
Scientific management
Modern management
Social Systems theory
Decision theory
Contribution of Peter Drucker
Human Relations Approach/Behavioural Approach
5. What is the importance of management?
Management meets the challenge of changes
Accomplishment of group goals
Effective utilization of business
Effective functioning of business
Resource development
Sound organisational structure
Management directs the organisation
Integrates various interests
Stability
Innovation
UNIT 2
1. Define Vision with an example.
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
14
Vision is a mental perception, the kind of environment an individual or an organisation
aspires to create within a broad time horizon and the underlying conditions for the
actualization of this perception.
Ex: ABC Co. has a vision to be best in the market in terms of technology base.
2. Define Mission with an example.
The essential purpose of an organisation, concerning particulars, why it in existence, the
nature of the business, and customers it seeks to serve and satisfy.
Ex: ABC Co. releases a new mobile phone with updated features focuses on the middle-
income groups.
3. Define Goal with examples.
Goals are the targets attributed by features which an organisation wants to achieve.
Ex: ABC Co. wants to be able to serve 500000 customers in 6 months.
4. Define Plan. What are the types of plans?
A plan is defined as a specific action which is proposed to help the organisation to achieve
the objectives.
Types:
Hierarchical plans
Frequency of use plans
Time frame plans
Organisational scope plans
Contingency plans
5. Differentiate between Rational model of decision making and Intuition?
Rational mode of Decision making Intuition
Taken on the basis of facts and details Based on guts and feelings
It is activated consciously when required Activated automatically
Information is collected in a parallel
manner.
Acquired information is in a sequential
or serial manner.
UNIT 3
1. Distinguish between organization and management.
Organization Management
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
15
1. Organization is a process of arranging the
human resource to work together in order to
accomplish a goal.
2. It designs a well coordinated relationship o
make the staff works effectively and
efficiently.
3. Organisations classify activities into jobs.
4. It refers to a manner or a pattern of creating
smooth staff authority relationship.
1. Management is a process of developing and
maintaining an environment in which
individuals work together in groups for
attaining the organizational objectives.
2.managemet performs these policies for
attaining the organizational objectives
3.Management implements the policies , so it
is considered as an execution function.
4.Management is regarded as an art and
science.
2. Distinguish between Leadership and power.
Leadership Power
1. Leadership is the activity of influencing
people to strive willingly for mutual objectives.
2. Leaders achieve goals.
3. Leaders inspire and persuade people to
follow.
4. Leadership emphasizes on downward
influence.
1. Power refers to extent to which the agent
exercise more influence over the target person
compared to target person have over an agent.
2. Induals with power facilitate achievement.
3. Power holders uses power to enforce
acceptance.
4. Power does not focus on downward
influence.
3. Distinguish between power and authority
Power Authority
KG Reddy College of Engineering & Technology (Approved by AICTE, New Delhi, Affiliated to JNTUH, Hyderabad)
Chilkur (Village), Moinabad (Mandal), R. R Dist, TS-501504
Accredited by NAAC
16
1.Power refers to the ability of the individual
which can influence others.
2.Power is basically related with leadership.
1.Authority refers to the right to command and
get work done out of the employees.
2.Authority is basically given to the person in
the managerial position.
4. Discuss centralization and Decentralization
Centralization:
According to Allen - "Centralization is the systematic and consistent reservation of
authority at central points within the organization".
Decentralization:
According to Allen - " Decentralization applies to the systematic delegation of
authority in an organization wide context". in other words it is the division of decision making
authority in an organized manner.
5. Define Controlling
Controlling is a process of ensuring proper implementation of plans. it evaluates
current performance with standard performance and rectify the errors. Organizational performance
is controlled through measures like productivity, effectiveness and ranking.
UNIT 4
1. What is group cohesiveness.
Group cohesiveness is the degree of attachment of the members to their group. If
group cohesion is high, the interaction between members of the group is high and the degree of
agreement in group opinion is high.
2. Define perception. state its features.
"perception may be defined as a process by which individuals organize and interpret
their memory impressions inorder to give meaning to their environment. - Robbin
Perception comprises three elements. they are
1. Perceiver
2. Target
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3. Situation.
3.Explain the group properties
work groups are organized groups which posses some properties to develop the
behaviour of members and to determine individual behaviour within the group along with group
performance. following are the properties of groups which shape the behaviour of members in an
organization.
1) Roles
a) Role identity
b) Role perception
c) Role Expectations
d) Role conflict
2) Norms
3) Status
4) Size
5) Cohesiveness
4. Explain the various types of groups.
Depending upon the purpose, extent of structuring, process of formation and size of
group membership, groups are classified into various types
1) Primary and secondary groups
2) Membership and reference group
3) Command and task groups
4) In-groups and out groups
5) Formal and informal groups
5. State the functions of groups.
Groups play a vital role in the smooth functioning of the employees and the organization
as a whole. the functions of groups are classified into two types. hey are as follows
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1) Individual functions
a) Security, proximity and identity
b) offering power to members
c) increasing self-esteem
d) social affiliation
e) provides mechanism to solve problems
2) Organizational functions
a) Accomplishment of complex tasks
b) collection of ideas
c) successful implementation of decisions
d) Socializing and training new employees
e) provides social satisfaction
UNIT 5
1. What is Leader Participation model
Leader -Participation model was developed by " Victor Vroom and Phillip
yetton". Leadership behaviour and participation in decision making are associated with this
model. This model states that the leader behaviour should manage to represent the task structure
such as path-goal theory. In order to determine the form and amount of participation in decision
making, this model provides a decision tree of seven contingencies and five leadership styles.
2. Importance of motivation
Motivation is important as is one of the factors which helps in influencing the performance of the
individual. For effective utilization of organizational facilities it is very essential for the
organization to motivate its employees. In an organization, all the superiors/leaders should
motivate their subordinates so that they can make use of right type of behaviours.
The following points help us know the importance of motivation in an organization.
1) Increases performance level of employees
2) Reduces employee turnover and absenteeism
3) Accepts Organizational changes.
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3.Explain different types of motivation.
a) Negative motivation
b) Positive motivation
c) Extrinsic motivation
d) intrinsic motivation
e) Financial motivation
f) Non financial motivation.
4. Define Trait
Trait is defined as the relatively enduring quality of an individual. The 'Trait
approach" seeks to determine when makes a successful leader's own personal characteristics. It is
emphasized that a particular individual becomes a successful leader because he possesses certain
qualities or characteristics.
5. What are the different approaches to motivation.
The various different approaches to motivation are as follows
1) Maslow's needs hirarchy theory
2) Two Factor theory of motivation
3) McGregors theory
4) ERG theory
5) McClellands needs theory
6) valence theory
15. TUTORIAL TOPICS AND QUESTIONS
16. UNIT WISE-QUESTION BANK UNIT- 1
2M
6. Define Management 7. Differentiate between Systems theory and Contingency theory.
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8. Mention few managerial roles and duties. 9. Discuss briefly the evolution of management. 10. What is the importance of management?
5M
1. Write short notes on classical theory of management. 2. Distinguish between Management and Administration. 3. Write a brief note on Hawthrone Experiment. 4. Briefly explain the scope of Management. 5. State the similarities and differences between scientific management theory and
administrative theory.
10M 1. Discuss the characteristics and features of management. 2. What are the various functions of management? 3. Discuss in detail the salient features of scientific theory of management. 4. Discuss in detail Henry Fayol’s administrative theory of management? 5. Bring out the salient features of contingency theory of management?
UNIT-2
2M
6. Define Vision with an example. 7. Define Mission with an example. 8. Define Goal with examples. 9. Define Plan. What are the types of plans? 10. Differentiate between Rational model of decision making and Intuition?
5M
1. Write short notes on Vision, Mission and Goal. 2. What are the different types of decisions? 3. Discuss the different steps involved in planning. 4. Discuss briefly “Vroom’s Decision-Making model.” 5. Write short notes on Individual and Group decisions.
10M 1. What is organisational planning? Explain the characteristics and importance of planning
in the organisation. 2. Define Vision. What are the benefits of having a vision? State the steps involved in
communicating a strategic vison. 3. Define mission. Discuss its characteristics. 4. Explain the planning process 5. Discuss in detail the procedure for decision making with suitable examples.
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UNIT 3
2M
1. Distinguish between organization and management. 2. Distinguish between leadership and power. 3. Distinguish between power and authority. 4. Discuss Centralization and Decentralization. 5. Define controlling.
5M
1. Briefly explain various types of controls. 2. Stages in control process. 3. Define Benchmarking. Explain the objectives and stages involved in
benchmarking. 4. Define Balanced scorecard. explain its purpose and steps. 5. Explain the meaning and types of power.
10M
1. Discuss in detail on Principles of organizing.
2. Define Organizing. Explain the term organization. Differentiate between
organization and organization structure.
3. Differentiate between power and authority. Bring out the relationship between
authority, power and influence.
4. What is an organizational structure? explain the steps developing an
organizational structure.
5. Briefly explain the structure of an organization.
UNIT 4
2M
1. What is group cohesiveness?
2. Define perception. state its features.
3. Explain the group properties.
4. Explain the various types of groups
5. state the functions of groups.
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5M
1. Explain Briefly
a. Membership and reference Groups.
b. Command and task group.
2. Explain the Importance of Organization behavior.
3. Explain briefly the stages in group development.
4. What do you mean by group? Explain its characteristics and importance.
5. Explain Big five model of personality.
10M
1. Define the term Organizational Behavior and discuss its nature and
importance.
2. Explain the fundamentals of organizational behavior.
3. Explain the factors involved in developing an OB model.
4. What do you mean by personality? Explain various theories of personality.
5. Define personality. what are the determinants of personality.
UNIT 5
2M
1. What is leader-participation model?
2. Importance of motivation.
3. Explain different types of motivation.
4. Define trait.
5. What are the different approaches to motivation?
5M
1. Define leadership and explain the importance of leadership.
2. What are desirable traits of a leader?
3. Explain two factor theory.
4. Explain in detail Maslow's needs theory.
5. Define power. Discuss the characteristics and types of power.
10M
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1. Discuss different kinds of leadership styles. What are the various merits of
leadership styles.
2. Write a brief note on situational approach to leadership.
3. Distinguish between motivation and morale. Discuss how morale can influence
productivity.
4. Explain in detail about Victor Vroom's theory of motivation.
5. Define term motivation. Why is it so important for HR managers?
17. BEYOND SYLLABUS TOPICS WITH MATERIAL
18. RESULT ANALYSIS-REMEDIAL/CORRECTIVE ACTION
19. RECORD OF TUTORIAL CLASSES
20. RECORD OF REMEDIAL CLASSES
21. RECORD OF GUEST LECTURERS CONDUCTED