management) strategic planning - concepts

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    Some Concepts to Develop a

    Strategic Planning

    April 2008

    Mrio Lus Tavares Ferreira

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    SWOT

    Technical support

    Internal processesChannels network

    World class product

    Financial resourcesKnow-how

    External Environment

    Competitors market shareEuro X Dollar

    Technology development

    Water & Energy crisesEnvironment awareness

    Productivity improvement

    ThreatsOpportunities

    WeaknessesStrengths

    Internal Environment

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    TOWS matrix

    W-T strategiesS-T strategiesThreats

    W-O strategiesS-O strategiesOpportunities

    WeaknessesStrengths

    S-O strategies pursue opportunities that are a good fit to the companies

    strengths.

    W-O strategies overcome weaknesses to pursue opportunities.

    S-T strategies identify ways that the firm can use its strengths to reduce

    its vulnerability to external threats.W-T strategies establish a defensive plan to prevent the firm's

    weaknesses from making it highly susceptible to external threats.

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    PEST analysis

    A scan of the external macro-environment inwhich the company wants to operate (or

    operates) and can be expressed in terms of

    the following factors:

    Political Economic

    Social Technological

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    Total sales

    Companys sales

    Product lines

    Product config

    Product items

    Sector sales

    ProductLevel

    Territory

    Region

    Country

    Client

    World

    GeographicalLevel

    Shortterm

    Mediumterm

    Longterm

    Timing Level

    Ninety ways to measure demand (6 x 5 x 3)

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    Life cycle

    Product

    development

    introduction

    maturitydecline

    Sales & profit

    Invest & expenses

    Sales

    Profit

    growth

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    Boston matrix Product life cycle

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    Directional policy matrix or GE-McKinsey matrix

    The diameter of each

    pie is proportional to

    the Volume or Revenue

    accruing to each

    Segment, and the solid

    slice of each pierepresents the share of

    the market enjoyed by

    the Company.

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    S curve

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    Management

    Management, control and evaluation

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    Keys of Success - Facts of Failure

    >No accountability for deployment

    >Too many goals, strategies, or objectives - no

    apparent priority

    >Plan in a vacuum-functional focus

    >No overall strategy to implement

    >Make no attempt to link with day-to-day

    operations

    >Not being thorough-glossing over the details

    >Assign roles and responsibilities

    >Establish priorities

    >Involve mid-level management as active

    participants

    >Think it through - decide how to manage

    implementation

    >Charge mid-level management with

    aligning lower-level plans

    >Make careful choices about the contents

    of the plan and form it will take

    FailureSuccess

    Deployment - Plan Completing

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    Keys of Success - Facts of Failure

    No accountability

    Never talk about the plan

    Ignore the emotional impact of change

    Focus only on task accomplishment

    Assign roles and responsibilities

    Communicate the plan constantlyand consistently

    Recognize the change process

    Help people through the change

    process

    FailureSuccess

    Deployment - Communicating

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    Keys of Success - Facts of Failure

    No accountability

    Disengagement from process

    Unmanaged activity

    Fragmented accomplishment of

    objectives leads to sub-optimization

    Force people to choose betweenimplementation and daily work; too many

    teams

    No alignment of strategies

    Assign roles and responsibilities

    Involve senior leaders

    Define an infrastructure

    Link goal groups

    Phase integration of implementationactions with workload

    Involve everyone within the

    organization

    FailureSuccess

    Implementing - I

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    Keys of Success - Facts of Failure

    Focus only on short term need for

    resources

    Ignore or avoid change

    No measurement system

    Hide mistakes/lay blame;

    limited/no communication

    Allocate resources for implementation

    Manage the change process

    Evaluate results

    Share lessons learned; acknowledge

    successes through open andfrequent communication

    FailureSuccess

    Implementing - II

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    Keys of Success - Facts of Failure

    No accountability

    Sub-optimization: focus only on

    efficiencies

    Use measures that provide no real

    information on performance; use

    too many measures

    Use measurement to focus on the

    bottom-line only

    Assign roles and responsibilities

    Use measurement to understand

    the organization

    Use measurement to provide a

    consistent viewpoint from which to

    gauge performance

    Use measurement to provide an

    integrated, focused view of the

    future

    FailureSuccess

    Strategic Measurement - I

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    Keys of Success - Facts of Failure

    Use measurement to control

    Never review measures

    Fail to use measurement to make

    strategic, fact-based decisions; use

    only for control

    Use measurement to communicate

    policy (new strategic direction)

    Update the measurement system

    Use measurement to provide

    quality feedback to the strategic

    management process

    FailureSuccessStrategic Measurement - II

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    Keys of Success - Facts of Failure

    No accountability

    Poor timing and not recognizing external

    forces

    Rigid application of strategic planning

    process; ignore lessons learned from

    previous efforts

    Ignore impact of new leaders

    Don't use measurement information

    Shortcut the process

    Assign roles and responsibilities

    Recognize when to update the plan

    Modify strategic planning process to

    accommodate the more mature organization

    Incorporate new leaders into the strategic

    planning process

    Integrate measurement with strategic planning

    Use experienced strategic planning facilitators

    FailureSuccess

    Evaluation

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    Measurement and evaluation BSC

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    Measurement and evaluation BSC

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    Project management - processes

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    Project management a process

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