management) strategic planning - concepts
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Some Concepts to Develop a
Strategic Planning
April 2008
Mrio Lus Tavares Ferreira
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SWOT
Technical support
Internal processesChannels network
World class product
Financial resourcesKnow-how
External Environment
Competitors market shareEuro X Dollar
Technology development
Water & Energy crisesEnvironment awareness
Productivity improvement
ThreatsOpportunities
WeaknessesStrengths
Internal Environment
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TOWS matrix
W-T strategiesS-T strategiesThreats
W-O strategiesS-O strategiesOpportunities
WeaknessesStrengths
S-O strategies pursue opportunities that are a good fit to the companies
strengths.
W-O strategies overcome weaknesses to pursue opportunities.
S-T strategies identify ways that the firm can use its strengths to reduce
its vulnerability to external threats.W-T strategies establish a defensive plan to prevent the firm's
weaknesses from making it highly susceptible to external threats.
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PEST analysis
A scan of the external macro-environment inwhich the company wants to operate (or
operates) and can be expressed in terms of
the following factors:
Political Economic
Social Technological
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Total sales
Companys sales
Product lines
Product config
Product items
Sector sales
ProductLevel
Territory
Region
Country
Client
World
GeographicalLevel
Shortterm
Mediumterm
Longterm
Timing Level
Ninety ways to measure demand (6 x 5 x 3)
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Life cycle
Product
development
introduction
maturitydecline
Sales & profit
Invest & expenses
Sales
Profit
growth
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Boston matrix Product life cycle
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Directional policy matrix or GE-McKinsey matrix
The diameter of each
pie is proportional to
the Volume or Revenue
accruing to each
Segment, and the solid
slice of each pierepresents the share of
the market enjoyed by
the Company.
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S curve
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Management
Management, control and evaluation
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Keys of Success - Facts of Failure
>No accountability for deployment
>Too many goals, strategies, or objectives - no
apparent priority
>Plan in a vacuum-functional focus
>No overall strategy to implement
>Make no attempt to link with day-to-day
operations
>Not being thorough-glossing over the details
>Assign roles and responsibilities
>Establish priorities
>Involve mid-level management as active
participants
>Think it through - decide how to manage
implementation
>Charge mid-level management with
aligning lower-level plans
>Make careful choices about the contents
of the plan and form it will take
FailureSuccess
Deployment - Plan Completing
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Keys of Success - Facts of Failure
No accountability
Never talk about the plan
Ignore the emotional impact of change
Focus only on task accomplishment
Assign roles and responsibilities
Communicate the plan constantlyand consistently
Recognize the change process
Help people through the change
process
FailureSuccess
Deployment - Communicating
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Keys of Success - Facts of Failure
No accountability
Disengagement from process
Unmanaged activity
Fragmented accomplishment of
objectives leads to sub-optimization
Force people to choose betweenimplementation and daily work; too many
teams
No alignment of strategies
Assign roles and responsibilities
Involve senior leaders
Define an infrastructure
Link goal groups
Phase integration of implementationactions with workload
Involve everyone within the
organization
FailureSuccess
Implementing - I
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Keys of Success - Facts of Failure
Focus only on short term need for
resources
Ignore or avoid change
No measurement system
Hide mistakes/lay blame;
limited/no communication
Allocate resources for implementation
Manage the change process
Evaluate results
Share lessons learned; acknowledge
successes through open andfrequent communication
FailureSuccess
Implementing - II
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Keys of Success - Facts of Failure
No accountability
Sub-optimization: focus only on
efficiencies
Use measures that provide no real
information on performance; use
too many measures
Use measurement to focus on the
bottom-line only
Assign roles and responsibilities
Use measurement to understand
the organization
Use measurement to provide a
consistent viewpoint from which to
gauge performance
Use measurement to provide an
integrated, focused view of the
future
FailureSuccess
Strategic Measurement - I
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Keys of Success - Facts of Failure
Use measurement to control
Never review measures
Fail to use measurement to make
strategic, fact-based decisions; use
only for control
Use measurement to communicate
policy (new strategic direction)
Update the measurement system
Use measurement to provide
quality feedback to the strategic
management process
FailureSuccessStrategic Measurement - II
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Keys of Success - Facts of Failure
No accountability
Poor timing and not recognizing external
forces
Rigid application of strategic planning
process; ignore lessons learned from
previous efforts
Ignore impact of new leaders
Don't use measurement information
Shortcut the process
Assign roles and responsibilities
Recognize when to update the plan
Modify strategic planning process to
accommodate the more mature organization
Incorporate new leaders into the strategic
planning process
Integrate measurement with strategic planning
Use experienced strategic planning facilitators
FailureSuccess
Evaluation
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Measurement and evaluation BSC
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Measurement and evaluation BSC
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Project management - processes
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Project management a process
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