managers meeting presentation - why cios get fired

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Why CIOs Get

Fired

CAI Managers MeetingSeptember 12, 2011


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Agenda

Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? How Does CAI Address? Takeaways


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Purpose of Presentation

At the end of this presentation you willbe able to:

Discuss with CIOs the key career risks they

are facing Present low-cost, low-risk ideas for

addressing those risks


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Agenda



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CIO Involuntary Departures Not

Out of Step with Other CxOs

Reason Top IT Executive Left Company

IS (148) HR (168) FINANCE(183)SALES

(90)

Left voluntarily to pursue career opportunities elsewhere 40% 33% 29% 35%

Left involuntarily due to performance 23% 19% 23% 18%

Retired 11% 23% 20% 16%

Promoted internally 10% 8% 12% 16%

Left involuntarily due to restructuring / downsizing 5% 4% 3% 3%

Left involuntarily due to misconduct 1% 3% 4% 2%

Other 9% 11% 8% 10%

Source: One in Four CIOs Fired for Performance, Kim Nash, CIO Magazine,March 11, 2009


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Larger the Org, Greater the Risk

Reason Top IT Executive Left Company byRevenue

Total(148)


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CIO = Career is Over is a Myth

Tenure of Current Dept. Head by Company Size (inyears)

AllCompanies


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Agenda



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10 Reasons CIOs Will Get Fired1. Failure to Attack 80/20

The tools are now available-the at-risk component is the will of the CIO tofight a long and grueling battle.

1. Failure to Embrace Mobilitythe customers of HP and SAP are clearly telling them that mobility myst be#1.

1. Failure to LeadSuccessful CIOs surround themselves with technologists and focus insteadon leadership.

1. Misplaced PrioritiesI can give you our IT strategy in two words: its our business strategy. Dave

Barnes, CIO, UPS

1. Revenue InvolvementCan you really expect to survive as a cost center thats detached from therevenue that keeps your company alive?

Source: Global CIO: 10 Reasons CIOs Will Get Fired This Year, InformationWeek Magazine, Bob Evans,

June 10, 2010


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10 Reasons CIOs Will Get Fired6. Revenue Enhancement

Can you show clearly that you know your primary job is to help thecompany grow and succeed rather than run infrastructure?

6. Customer Engagementin the age of Amazon and iTunes and Twitter and apps for everything,you dont feel the IT organization can be bothered with enhancing customer

intimacy?

6. Cloudy on the CloudCIOs must by now have a forceful and vigorous plan for how the cloud doesor does not fit into their plans.

6. Real-time AwarenessHow would the ability to do real-time analytics feeding real-time decisionschange how your business operates?

6. Power of TransformationCIOs needa vision for how IT can become a profound engine for helpingthe CEO and the entire company create the future rather than merelyreplicating the past.

Source: Global CIO: 10 Reasons CIOs Will Get Fired This Year, InformationWeek Magazine, Bob Evans,June 10, 2010



CIOs and Business Cycles

CIO Tenure = Length of Business Cycle Time Between Last Major Strategy and New One

CIOs committed to LAST strategy are targetswhen new strategy is chosen.

If CIOs let themselves be the wagging tail onthis [organizational transformation], then

they deservethe viewprovided by the tailand its proximate parts. Bob Evans, InformationWeek, June 10, 2011



Agenda




Who CARES Why CEOs Get Fired?

CEOs Get Fired for the Same Reason asOther CxOs.

Helping the CEO Avoid Making TheseMistakes is a BIG Part of the CIOs Job(whether they realize it or not.)

So



Why Do CEOs Get Fired? Mismanaging Change (31%)

Failure to Sell the Need to Change Course Failure to Follow-through to Solidify Gains

Ignoring Customers (28%)

Failure to Develop Intimate Knowledge of Customers, Customer Needs andDeveloping Trends

Tolerating Low Performers (27%) Failure to Improve or Discipline Poor Performers Loss of Credibility (Suspicion of Something to Hide)

Denying Reality (23%) Far to insulated from frontline realities rather have bad news and a plan to fix it, thanno news or sugarcoated news.

Too Much Talk, Not Enough Action (22%) Grand Visions, But Neglect Tactical Planning and Evidence of Implementation

Source: Response to question, So why did the CEO REALLY get fired or forced out? inGlobal HR News, based on 4 year, 1087 Board Members, 286 Organizations.



Agenda




How CAI Addresses

CAI IT BuzzSuite

CAIVeriCenter

CAI ManagedMaintenance

Continuous Visibilityand IndirectProcess Control

Quality Assuranceand ProcessControl

ContinuousOptimization andDirect ProcessControl



Map CAI Offerings to CIO

Involuntary Departure Top 10

1. Failure to Attack 80/202. Failure to Embrace Mobility3. Failure to Lead4. Misplaced Priorities5. Revenue Involvement6. Revenue Enhancement7. Customer Engagement8. Cloudy on the Cloud9. Real-time Awareness

10. Power of Transformation

CAI IT BuzzSuite

CAIVeriCenter

CAI Managed

Maintenance



Your Prospect Matrix

CAI Offerings that AddressCauses of Involuntary CIO

Departures

CIO InvoluntaryDeparture Causes

CAI ITBuzz

CAIVeriCenter

CAI ManagedMaintenance

Failure to Attack 80/20

Failure to Embrace Mobility

Failure to Lead

Misplaced Priorities

Revenue Involvement

Revenue Enhancement

Customer Engagement Cloudy on the Cloud

Real-time Awareness

Power of Transformation

Detailed Description ofHow CAI Offerings

Address

Specific CIODeparture Issues



Agenda

Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? Takeaways



Takeaways

CIOs get fired for the same reasons asother execs.

They ignored the future

They enabled waste They alienated truth tellers They promised a better future than they

could ever deliver

THEY WERE OUT OF TOUCH WITH REALITY(and their management teams were too weak to overcome their limitations.)



McKinsey: Improvement Needed

in Management Capability in IT

Source: McKinsey Quarterly, Nov. 2008, ITs Unmet Potential, Exhibit 4


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Takeaways

CAI offerings enable CIOs to predict the future, identifyand eliminate waste, encourage truth telling and deliverthe future they promised on time, on budget and withhigh customer satisfaction.

BY enabling the IT management team to acquire, manageand react to fact-based feedback from the front lines.

Managers may need more training, but trained or not, they

need the fact-based feedback in the most relevant,critical areas - to make the right decisions in a timelyfashion.

managers meeting presentation - why cios get fired

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