Managing Change through

Presenter: Shawn WinterPost & Parcel Expo 2019

Amsterdam, Netherlands

Digital Transformation

shiptrackapp.com

Globalization of the

Economy

Scalability is key to Globalization

Multi-Company/Divisional Support

Varying Workflows

Centralized and Segmented Tracking

Isn’t it incredible how quickly the world is changing?

It’s become a smaller place with the advent of the internet

Customer habits are changing

Customer expectations are changing – more difficult to satisfy

And it’s all changing faster than we’ve ever seen before

How are you managing it?

Are you evolving as quickly as your market is?

1

Revenue Challenges

Traditional Sources Omni-Channel

VS

I think it’s fair to say that in the Postal industry, traditional sources of revenue are being challenged

Email has had an effect on letter mail

Online Advertising is affecting Admail

Yet other areas are surging due to things like Omnichannel Retail (call it eCommerce, call it the Amazon Effect, etc.), which is driving Direct Consumer Delivery.

CEP Market will reach

$400B+ USD

By 2024:

2

CEP Market TrendsThe Global Courier Express and Parcel (CEP) market is expected to reach more than USD $400 billion by 2024, witnessing a CAGR of 8-10% during the forecast period (2019-2024)

How Do You Keep Up in this New & FasterEconomy?

Faster devices with embedded GPS

1973-1995

Paper-Based Tracking Early Online Devices

Offline Digital POD’s

1995-2002 2010-2016

2002-2010

SaaS, more features

Artificial Intelligence

Route Optimization

2016-Present

HaaS, Tech Lifecycles shortening to 3 years or less

Let’s take a short walk down memory lane…

Tracking numbers were first used by FedEx in the early 70’s – still

work today but…

Technology refresh cycles are advancing faster

than ever both on software and hardware.

Not only is SaaS prevalent

but hardware as a Service is becoming commonplace to avert the risk of technology

becoming obsolete so quickly.

Digital Transformationis a

Journeynot a Destination!

Today, the world runs on data.

Business analytics will help drive better

business decisions. If you don’t have the right

data, you’ll have a hard time keep up.

Available Now - COTS

Scalability

Feature Rich

Integration with Legacy

Systems

Partner and agent Eco-

system

Centralized tracking across

multiple systems

Real-time data

Increased operational

efficiency

DIY is Notthe Answer

Lack of competent IT resources and

knowledge.

Technical know-how/Capabilities

Cost of Development

Time invested in development

Cost to manage solution once built

Any future changes are new “Projects”

The Future is in the Cloud

Commercial off-the-shelf

Quicker configuration and

deployment

Configurable to your workflow

Lower costs

Horizontal scalability & integration to

include agents at no cost (for

example)

Regular feature releases/upgrades

Proof of concept before deployment

The Future is

Executing a

Come talk strategy with us at

Booth 500.

Parcel Strategy for Today and Tomorrow

shiptrackapp.com

Courier, Express, & Parcel will

continue to grow into 2024

Technology will continue to

transform industryPaper processes are

outdated

Building a solution yourself is

costly and outdated the minute it

is deployed

Off-the-shelf SaaS solutions are:

Cost-effective

Simple to deploy

Scalable

Future-proof