managing cross cultural issues in global software outsourcing
DESCRIPTION
IS&ICT Semester2 PresentationTRANSCRIPT
Managing Cross-Cultural Issues in Global Software Outsourcing
Lejla TORSCHOVA Lak-Chhay SEAN 10/04/2023 Team3.8 1
OUTSOURCING
10/04/2023 Team3.8 Lejla 2
FocusMoraleFlexibilityKnowledgeCost savingsStaffing levelsAccountability
Poor quality control
A lengthy bid process
Loss of strategic alignment
Decreased company loyalty
OUTSOURCING
10/04/2023 Team3.8 Lejla 3
FocusMoraleFlexibilityKnowledgeCost savingsStaffing levelsAccountability
Poor quality control
A lengthy bid process
Loss of strategic alignment
Decreased company loyaltyGLOBAL SOFTWARE PRODUCTION
OUTSOURCING SW DEVELOPMENT
SW DEVELOPMENT Offshore locations Outsourcing Country
OUTSOURCERS SW SUPPLIERS
Client Country MAINTAIN bridgehead teams IN
IN EXECUTIVES
LOCATE
10/04/2023 Team3.8 Lejla 4
SW DEVELOPMENT Offshore locations Outsourcing Country
OUTSOURCERS SW SUPPLIERS
Client Country MAINTAIN bridgehead teams IN
IN EXECUTIVES
LOCATE
10/04/2023 Team3.8 Lejla 5
India is the most ideal place to outsource to, because India offers several advantages !!!
Cross border outsourcing
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Adapt to different ways of working
Cultural norms of
social behaviou
r
Attitudes towards authority
Language
Challenges
Strategic Choice of Projects1
Appropriate Choice10/04/2023 Team3.8 Lak-Chhay 7
Strategic Choice of Projects2
Value in Learning10/04/2023 Team3.8 Lak-Chhay 8
COMMON
SYSTEM
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Manage the Relationship
Staffing Issues
Cultural Bridging
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Training
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Training
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ConclusionWAYS TO SOLVE PROBLEMS AND CHALLENGES IN CROSS-
BORDER SOFTWARE OUTSOURCING RELATIONSHIP INVOLVE :
INITIAL STRATEGIC CHOICE OF APPROPRIATE PROJECTS
WAYS OF MANAGING AND RELATIONSHIP APPROACHES TO STAFFING AND TRAINING
WHEN WORKING IN CONTEMPORARY WORLD WE NEED TO MAKE EXTRA EFFORTS TO TACLE CC ISSUES. THIS LEADS TO :
MORE EFFECTIVE BUSINESS PRACTICES IN AREA SUCH AS CROSS BORDER SW OUTSOURCING
TO A WORLD OF INCREASED CC UNDERSTANDING 10/04/2023 Team3.8 Lejla 13
THANK FOR YOUR ATTENTION
ANY QUESTIONS?
10/04/2023 Team3.X 14
How cultural bridger can be recruited and retained?