Managing e-resources in today’s information

landscape

Mikko LaitinenEBSCO Information Services

23.9.2005

2

EBSCO Information Services

• Elton B. Stephens Company, founded 1944• Largest subscription agent in the world• 31 offices, 6 continents• 2250 employers

3

Prints vs. e-journals

4

ClaimingClaiming

Provide Support

EvaluateMonitor

Administer

Assess need/budget

Assess need/budget

OrderOrder

PayPay

EvaluateEvaluate

Provide Access

Acquire

Prints

5

ClaimingClaiming

User IDsUser IDs

Admin module information

Admin module information

Preferences (store)

Preferences (store)

Holdings listsHoldings lists

Access restrictions

Access restrictions

View rights for use

View rights for use

Provide Support

EvaluateMonitor

Problem logProblem log

Hardware needs

Hardware needs

Software needs

Software needs

Contact infoContact info

Troubleshoot/ triage

Troubleshoot/ triage

Usage statsUsage stats

Downtime analysis

Downtime analysis

Review problemsReview

problems

User feedback

User feedback

Administer

Trial useTrial use

Assess need/budget

Assess need/budget

License terms

License terms OrderOrder

PayPayPricePrice

EvaluateEvaluate IP AddressesIP Addresses

RegisterRegister

Proxy ServersProxy Servers

CatalogCatalog

Portals/Access lists

Portals/Access lists

Campus authentication

Campus authentication

URL maintenance

URL maintenance

Acquire

Provide Access

E-journals

6

ClaimingClaiming

User IDsUser IDs

Admin module information

Admin module information

Preferences (store)

Preferences (store)

Holdings listsHoldings lists

Access restrictions

Access restrictions

View rights for use

View rights for use

Provide Support

EvaluateMonitor

Problem logProblem log

Hardware needs

Hardware needs

Software needs

Software needs

Contact infoContact info

Troubleshoot/ triage

Troubleshoot/ triage

Usage statsUsage stats

Downtime analysis

Downtime analysis

Review problemsReview

problems

User feedback

User feedback

Administer

Trial useTrial use

Assess need/budget

Assess need/budget

License terms

License terms OrderOrder

PayPayPricePrice

EvaluateEvaluate IP AddressesIP Addresses

RegisterRegister

Proxy ServersProxy Servers

CatalogCatalog

Portals/Access lists

Portals/Access lists

Campus authentication

Campus authentication

URL maintenance

URL maintenance

Acquire

Provide Access

Agent’s role

7

EBSCO’s e-agenda: co-operation with publishers, R&D, hard work

• Publishers Services -department– +110 employers– +60,000 publishes

• Information System and Services -department– 270 employers– R&D, orders

• Title Information -department– 70 employers – 300,000 titles, 198,000 updates/month

8

Library’s

website

EBSCO’s e-services

EBSCO’s e-services

EBSCOhost

databasesEBSCO A-to-Z

SM

(journal list)

EBSCOhost®

E-Journals Service

(EJS)

Library’s e-Journal services EBSCO’s e-services

Linkresolver

(LinkSourceTM

)

OPAC

ILL

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EBSCOhost® Electronic Journals Service (EJS)

• Provided at no additional charge to EBSCO Subscription Service customers

• Simple interface allowing for quick and easy searching and browsing of content

• Allows for searching and accessing only those e-journals purchased through EBSCO

• For-fee service

• An end-user portal to more than 13,000 e-journals.

• Pay-per-view article purchasing

• Alerting services, including TOC alerts and administrative alerts

• Comprehensive linking support

Basic Enhanced

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Linking, linking, linking...• CustomLinks

– Calculated links to hundreds of targets, from…– EBSCOhost databases– EJS– A-to-Z

CrossRef-member

publisher sites

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A-to-Z -titlelist

– Complete collection management– Content, access coverage and embargos– URL management– Journal linking support– MARC records for OPAC– Knowledgebase management for link resolvers

http://www.ebsco.com/atoz/

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EBSCO CustomLinks™: Omat linkit haluttuihin palveluihin

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Linking, linking, linking...

• LinkSource– OpenURL resolver– Vendor neutral– Hundreds of targets, 10s of thousands of journals,

10s of millions of articles– Price and feature-competitive hosted solution– Integrates with EJS (SmartLinks)– Integrates with EBSCOhost full text (SmartLinks)– Integrates with A-to-Z (Knowledgebase

management)

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Linking, linking, linking...• SmartLinks

– Confirmed article links to millions of full text articles, from…– EBSCOhost databases– Link resolvers (SFX, LinkFinder Plus etc.)

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AGRICOLA

Biological Abstracts (BIOSIS)

CINAHL

EconLit

ERIC

GeoRef

Inspec

MEDLINE

MLA International Bibliography

PsycINFO

RILM

SPORTDiscus

Database# journals that have linksto fulltext in ASP & BSP

347

462

400

294

543

280

590

1,579

286

899

370

466

SmartLinks™ ASP & BSP -databases

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E-Journal services: libraries

EBSCOhost Electronic Journals ServiceA-to-ZLinkSource

ejs

ls

az

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ClaimingClaiming

User IDsUser IDs

Admin module information

Admin module information

Preferences (store)

Preferences (store)

Holdings listsHoldings lists

Access restrictions

Access restrictions

View rights for use

View rights for use

Provide Support

EvaluateMonitor

Problem logProblem log

Hardware needs

Hardware needs

Software needs

Software needs

Contact infoContact info

Troubleshoot/ triage

Troubleshoot/ triage

Usage statsUsage stats

Downtime analysis

Downtime analysis

Review problemsReview

problems

User feedback

User feedback

Administer

Trial useTrial use

Assess need/budget

Assess need/budget

License terms

License terms OrderOrder

PayPayPricePrice

EvaluateEvaluate IP AddressesIP Addresses

RegisterRegister

Proxy ServersProxy Servers

CatalogCatalog

Portals/Access lists

Portals/Access lists

Campus authentication

Campus authentication

URL maintenance

URL maintenance

Acquire

Provide Access

A-to-Z, EJS,LinkSource

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Traditional functions still exist

Sales and sales supportOrder processingCustomer servicePublisher servicesMetaPressUser services

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cs

mp

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ClaimingClaiming

User IDsUser IDs

Admin module information

Admin module information

Preferences (store)

Preferences (store)

Holdings listsHoldings lists

Access restrictions

Access restrictions

View rights for use

View rights for use

Provide Support

EvaluateMonitor

Problem logProblem log

Hardware needs

Hardware needs

Software needs

Software needs

Contact infoContact info

Troubleshoot/ triage

Troubleshoot/ triage

Usage statsUsage stats

Downtime analysis

Downtime analysis

Review problemsReview

problems

User feedback

User feedback

Administer

Trial useTrial use

Assess need/budget

Assess need/budget

License terms

License terms OrderOrder

PayPayPricePrice

EvaluateEvaluate IP AddressesIP Addresses

RegisterRegister

Proxy ServersProxy Servers

CatalogCatalog

Portals/Access lists

Portals/Access lists

Campus authentication

Campus authentication

URL maintenance

URL maintenance

Acquire

Provide Access

EBSCO ejs

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Summasummarum..

Most extensive range of publisher-aggregator partnerships

Flexible transparent value for money solutions - guaranteed best publisher prices

Privately owned company, and financially secure (5A1 Dun & Bradstreet rating) - long term commitment to the industry & the global marketplace

Unique linking environment maximizing e-resource usage

Global coverage and capabilities with local understanding, support and training

Guaranteed Service Level Agreement

23 EBSCO makes your life easier, thank you!