.High EI Air Force

Recruiters 2.6x more successful

American Express – EI

focus increased effectiveness

HR Manager survey 40% say EI important in

moving up

Cooperative Printing – 2x as

important as intellect and experience

Why is it Important?

10 Tips to Improve Your EI

EMOTIONAL INTELLIGENCE

Focus on YOUSelf and

Social Awareness

Empathy Self-esteem

Passion Team Focus Adapt and Re-invent

Grace Under Fire

Customer Mindset

Professional Image and

BrandWE POLISH… YOU SHINE! www.ultimateimagecoach.com

Self-Awareness

Self-Management

Social Awareness

Relationship Management

Emotional intelligence (EI) is the ability to understand and manage your own emotions and

evaluate the emotional state of others.

• Are you aware of your feelings?• Are you aware of your limitations, as well as your personal strengths, as

a leader?• Can you manage your distressing emotions well – recover quickly when

you get upset or stressed?• Can you adapt smoothly to changing realities?• Do you keep your focus on your main goals, and know the steps it takes to

get there?• Can you sense the feelings of the people you interact with and understand

their way of seeing things?• Do you have a knack for persuasion and using your influence effectively?• Can you guide a negotiation to a satisfactory agreement, and help settle

conflicts?• Do you work well on a team, or prefer to work on your own? Good News! EI Skills can be learned and enhanced over time.

Credits:Human Relations: Strategies for Success - Leslie Minor-EvansHow to Evaluate Your Own Emotional Intelligence - Daniel Goleman.

What is your EI?

•Ask yourself how you are coming off to others – check their body language. •Ask a coach or mentorSelf-awareness

•Observe others with high Social Competence (facial expression, listening skills) •Practice

Social Competence

•Self-control, adaptability, grace under fire•Think ahead about your potential reaction to a challenging event Self-management

•Work successfully in teams. Observe those who work well in teams, handle difficulty with ease; negotiate win-win outcomes, and emulate their behavior

Relationship Management

Improve Your Life & Career