MANAGING FOR

VICTORY

MANAGING FOR

VICTORY

Victory Management System

Visioning - Creates a Common Focus

Involving Everyone - Establishes a Team-Based Organization

Continuously Improving - Achieves Excellence

Training, Educating, etc. - Develops Learning Culture

Owning the Work Process - Fosters Empowerment

Recognizing and Rewarding - Builds High Performance

Yearning for VICTORY - Ensures Success

Customer’s Drive VICTORYProgressive Leadership Guides VICTORY

Customer Drive VICTORY

Can make or break an organization

Unique needs and expectations

Set total customer satisfaction targets

Treat customers as special

Orient everyone with a customer focus

Make getting and keeping customers the goal

Encourage the “voice” of the customer in design

Relate to customers as long-term partners

VisioningEstablishes a Common Focus

Focus on the future with a vision

Orient everyone toward common mission

Communicate principles with value statement

Use a strategic planning process

Seek specific action goals

Involving Everyone Creates a Team-Based Organization

Include everyone

Nurture a team-based organizational structure

Visualize perfect synergy as the target

Open and share information

Launch teams throughout the organization

Verify teamwork regularly

Energize the organization/team constantly

Continuously ImprovingAchieves Excellence

Establish organizational excellence policy

Xpect continuous improvement

Create process orientation

Establish improvement methodology

Learn improvement tools

Training, Educating. Coaching, Mentoring

Develops Learning Culture

Launch the learning organization

Establish a learning system

Allow self-development

Record development activities

Name development achievements

Owning the Work ProcessFosters Empowerment

Organize for ownership

Walk the walk of empowerment

Nurture pride

Recognizing and Rewarding

Builds High Performance Satisfy people with organizational environment

Act to create a recognition system

Take time for praise

Institutionalize celebrations

Systemize rewards

Foster rewards for teams

Yield high performance

Yearning for VICTORYEnsures Success

Support change

Use passion

Choose to deal with difficult issues

Create progressive thinking

Encourage calculated risks

Study and learn from success and failure

Seek optimum technology

 

Progressive Leaders Guide VICTORY

• Lead others by example• Establish a common purpose• Act to build a superior organization• Drive excellence• Enhance others• Reinforce progress

About The Business Coach

• Founded by James H. Saylor• Helps organizations and individuals achieve

their specific VICTORY• Web Site: thebusinesscoach.org