managing gen y abridged
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TRANSCRIPT
Ganesh Natarajan & Lavanya JayaramZensar Technologies, Jan 16 2014
BUILDING ORGANISATION CAPABILITY
MOTIVATING AND RETAININGMOTIVATING AND RETAININGGEN YGEN Y
Managing the health parameters
SOURCE: McKinsey Organization Practice
Direction
Coordi-nation & control
Account-ability
External orienta-
tion
Innovation &
Learning
Capabi-lities Motivation
Culture &Climate
Leader-ship
Elements of organizational health 3 clusters of health
AlignmentAre people at all levels contributing to the organization’s vision, strategy, culture and values?
ExecutionCan the organization perform essential tasks with its current capabilities and motivation level?
RenewalHow do leaders interact, respond, and adapt to its situation and external environment?
Vision Community
Engaging the whole organisation in strategy formation and initiatives for success
ALIGNMENTALIGNMENT
Concept of Crowdsourcing
“Crowdsourcing is the process by which the power of the many can be leveraged to accomplish feats that were once the province of a specialized few.”
Jeff Howe: Wired MagazineJune 2006
“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity”
Empowering Employees
Vision Community @ Zensar
VC Core and Support systems
VC :What’s in it for Associates?
Align your Ideas to the company’s
Team Work
Creative Thinking
Decision Making
Communication
Know Your Zensar
A Platform to : Contribute Ideas Ask Questions Seek Clarifications Offer Feedback
Evolution and Contribution to Zensar’s Strategy
Platform to generate ideas
Hear the “Voice of Associates”
60-70 Participants
A vehicle to validate strategic plans of Management Council
Higher participation from young employees
Support to Strategy Formulation and Strategy Implementation
120+ associates across geographies
Kzen Zensar’s Value-
Development centre Centralized Presales INNOWET KRAs Solution Blueprint
ePMP Centralized testing ER/AR Function Innovation Council OBT acquisition-SBU
Model
Project Director ZenLounge IP Council SoA Green IT ZICCI ZenPoints
Vision Community Today
Contributes to 20-30% of new ideas and Strategy for Zensar
Is a forum for identifying and grooming talent across the organization
Enables building connect within the organization across functions and bands
iZen Engagement Workshops
Enabling managers to take full responsibility
EXECUTION
iZen Engagement Workshops - Building Exceptional Teams
Context: Scaling up - $1Bn goal Connectedness as a culture Retaining Connectedness Need for consistency in People Mgmt Skills Confidence reposed in Supervisors
Results
720 Development Action Plans
Retention – 91 % overall 98.6 % critical talent.
Engagement score up by 12 % over previous year, 5 F Culture reinforced.
Built alignment to the $1Bn goal, inspiring leadership, Connectedness culture
Leadership in Action with Gen Y
Software Professionals(Discovering Stars)
Frontline Managers(Grooming Frontline Leaders)
Senior Manager(Building Senior Leaders)
Business Leaders(Grooming potential CEOs)
Visio
n C
om
mu
nity, W
E, C
SR
Vo
ice of Y
ou
th, V
alues
Dep
loym
ent
Practice based Training, Sponsored Education
Development Action Plans, MDP,Fast Track programs, Mentoring
Development Action Plans, LDP, Career plans,360 degree
feedback,Mentoring
EntrepreneurialOpportunities, Job
Rotation
The Development Pyramid
Challenging Leadership Paradigms
The Leader – Follower Syndrome
Leading from the front !
Its lonely at the top !
16
Leadership Learnings - 01
Leaders do NOT CREATE followers
They create opportunities and construct a context where their people can set off on a voyage of discovery of leadership
Leadership Lesson - 02
The leader is NOT the “all-knowing commander and order giver extraordinaire”
A symphony conductor is usually a good musician but never the best performer – he can engage others and turn them on to be the best they can be !
Jack Welch – Premier Talent Developer
Leadership Lesson - 03
Leaders are gluttons for building relationships – intimate listening, purely personal contacts and love for people !
Leaders are networking fiends – weaving dense webs of inclusion at all levels and connecting , concentrating and making you believe that….
Leadership for Gen Y
Leaders are talent fanatics and will hunt talent down in every corner of the earth
Attract – Nurture – Mentor – Praise – Reward – let individuality thrive !
And finally a personal lesson for leadership
© Zensar Technologies 2014 | www.zensar.com
Know when to leave……..