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Managing Performance in a Dynamic Era By Ripy Mangkoesoebroto CEO & Co-founder 3V-Company.com SC GNIK

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Page 1: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Managing Performance in a Dynamic Era

By Ripy MangkoesoebrotoCEO & Co-founder3V-Company.comSC GNIK

Page 2: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

1

MSc.2001

Training Speciaist1995

Client Manager1996 – Oct 2001

DDI

PT HM Sampoerna, TbkCompetency Development LeaderHead, HR Services Marketing and Sales

2001 –2006

TASS Cons.Sr. Business Associate2007

MSD

HR Director(2007 –2011)

AXA

Chief HR Officer(2011 –2012)

PT Indosat Tbk

Chief HR Officer(2012 – 2017

RIPY Mangkoesoebroto

Founder & CEO(2017 - Present)

3V

Bachelor Degree Psychology UI1995

Page 3: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

1. Saat ini apakah anda sudah mulai jenuh dengan virtual meetings (zoom/teams/google meet/ dll) ?Yes / No

2. Sebelum PSBB ditetapkan, saya sudah terbiasa bekerja dengan virtual team. Yes / No

07/06/2020 2

Apa kabaaaar?

Page 4: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

1. Seberapa siap perusahaan/kantor anda untuk tetapproduktif dengan karyawan yang bekerja dari berbagaitempat?

1: Jangan dulu deh, kita tidak bisa produktif

2: Ragu karena bisa tidak produktif

3: OK saja sih

4: Sudah siap dan mulai memakai alat bantu

5: Sangat siap! Kita sudah efektif memakai beragam alatbantu

07/06/2020 3

Are you ready????

Page 5: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

6/7/2020 4

NEW NORMAL?

Page 6: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

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Page 7: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

6/7/2020 6

NEW NORMAL?

Page 8: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

A Dynamic Era

Page 9: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Apakah pekerjaan anda dapat dilakukan secara remote (tidak dari kantor) sepenuhnya?

Yes / No

07/06/2020 8

Bagaimana dengan Pekerjaan anda?

Page 10: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

How do you deliver the work that needs to be done?

Name of Project 9

Page 11: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

6/7/2020 Slack, March 2020 10

Page 12: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

https://www2.deloitte.com/ch/en/pages/human-capital/articles/how-covid-19-contributes-to-a-long-term-boost-in-remote-working.html

Page 13: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

https://lp.buffer.com/state-of-remote-work-2020

Page 14: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Tiga demotivator yang mengakibatkan turunnya kinerja

• Tekanan emosional dan tekanan ekonomi karenamerasa khawatir kehilangan pekerjaan

• Kebutuhan keuangan yang tetap muncul• Kesehatan pribadi dan keluarga

https://hbr.org/2020/04/how-to-keep-your-team-motivated-remotely

Page 15: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Tiga motivator yang meningkatkan kinerjapekerja remote• Play, pekerjaan yang menyenangkan• Purpose, kejelasan visi, misi dan impact• Potential, mendapatkan rekan atau mentor

yang dapat membantu merekaberkembang

https://hbr.org/2020/04/how-to-keep-your-team-motivated-remotely

Page 16: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Deloitte Study: Working during lockdown

1,321 UK workers and examine how technology has enabled successful working from home and how

organisations can help their workers adapt to the future of work.

https://www2.deloitte.com/uk/en/pages/consulting/articles/working-during-lockdown-impact-of-covid-19-on-productivity-and-wellbeing.html

Page 17: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007
Page 18: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007
Page 19: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007
Page 20: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007
Page 21: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Common Problems in Managing Performance

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Page 22: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

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Sustainable Business Growth

How do you manage performance remotely then?

Real Time Task-Based Performance, Culture and Well-being Monitoring

Fairer Reward

Better Job SatisfactionHigher Productivity

Faster Learning Curve Align Corporate Value

Better Employees’ Behavior

Enhancing Well beingOptimizing Performance Nurturing Culture

Page 23: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

What are the pre-requisite of an effective remote performance management?

07/06/2020 Name of Project 22

1. Performance standard, objectives and deliverables / performance expectation

2. Coaching and disciplined / regular interaction between manager and direct reports to ensure trust and empowerment

3. Playbook / Guidelines on remote working standard and process4. Development on skills and mental readiness on remote

working for all employees and managers5. Technology infrastructure to ease connectivity, team

collaboration, gather data, track and measure productivity

Page 24: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

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Having a tool such that provides a real-time-task-based review, where everyone can give feedback at anytime and anywhere will help management, managers, employees to be more productive and grow.

Most importantly it is the discipline managers have to coach and engage with their team members.

Page 25: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Company needs to transform into new way of working during the pandemic, and technology plays important role on this matters.

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Ensure that your employees are delivering targets as requested

Monitor their productivity. Are they overloaded,

optimal or underloaded? Be aware that your employees are healthy (mentally and physically) while working.

1

2

3

Most importantly: Trust and constantly engage through coaching and feedback

4

Page 26: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Welcome to the New Era of Productivity from anywhere

Name of Project 25

Page 27: Managing Performance in a Dynamic Era - genhr.id · 2020. 6. 7. · PT HM Sampoerna, Tbk Competency Development Leader Head, ... Sr. Business Associate 2007 MSD HR Director (2007

Thank you3V-Company.com

@3V_Consultant

IG: 3V.company

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