managing the biggest risk all employers face: employee health … · 2019-08-09 · 2 american...
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1
Managing the Biggest Risk All Employers Face:
Employee Health StatusPresented by:
Joe San FilippoChief Health Care Strategist
Nationwide Better Health
Managing Employee Health Risk
• Putting things in historical perspective• Understanding health risk• Introducing real solutions• Embracing healthcare consumerism• Offering real solutions, not band aids
The Evolution of Health Care
• Industrial Age – 19th and early 20th Century• Information Age – late 20th Century• Knowledge Age – 21st Century• Moving from knowledge to wisdom
Industrial Age 1850-1950
• Shift from Agrarian to Industrial economy• Pollution and poor public health• Politics dominate the West
– Civil Wars, World Wars, Cold War – Socialism, Communism and Democracy– Labor laws emerge – Taft-Hartley Act– Entitlement mentality established
• Health Insurance became prevalent
The Information Age 1950-2000
• Economics Rule; Communism fails• Communications advance technology• Disease-based health care system relies on
intervention, not prevention• Rapid growth in healthcare technology fueled by
broad 3rd party financing• Obesity rates soar• Demographics begin to change
Managing Risk of Death
• Heart disease is by far the leading cause of death
• The American Heart Association’s 2010 Goal: Reduce death by heart disease and stroke by 25%
Result: 25.8 % reduction by 2007- saved 160,000 lives in 2006- will save 240,000 lives in 2008
2
American Heart Association2010 Impact Goals
0%1.9%3.2%Obesity rate of growth
-2%30%39%40%Physical Inactivity
-16%58%64.9%77.3%High Blood pressure uncontrolled
-25.8%146.7144.4194.6Heart Disease Deaths per 100,000
Change to date
2010 Target
Current Status
Baseline 1999
Indicator
Employee co-payment
Employee Contribution
Paid by employer
$777$791
$4,20214%13%
73%
2002
$5,770
$1,738
$1,859
$6,817
18%
17%
65%
2008 (proj.)
$10,414AVERAGE U.S. HEALTH-CARECOVERAGE PER EMPLOYEE
The Changing Climate of Health Care:Key Trends and Implications
Source: Hewitt Associates, 2007
Health Insurance to Surpass Wages by 2020if Trends Continue
$-
$10
$20
$30
$40
$50
$60
$70
$80
$90
$100
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
Cos
ts (i
n Th
ousa
nds)
Years
Wages Family Premium
Many Employers’ Productivity Costs Exceed Health Care Spending
56%
Annual Payroll ($000)
$2,167,446,623
$1,673,389,262
Firms with 2,500+ employeesFirms with 1-2,499 employees
44%56%
Strategies must be developed to mitigate bothStrategies must be developed to mitigate both
Sources: US Census Bureau; Watson Wyatt’s 2002 Staying @ Work Survey; “Highlights from Health Tablesand Chartbook”
$240B
$235B
Health Insurance
Costs(14.1% Direct)
Disability & Absence
Costs(14.3% direct and Indirect)
H&P Spend approx. $475B
Increasing each year
Increasing each year
“Health care costs are expected to soar from today’s 16% of GDP toward 20% by around 2020.”(Fortune)
Where will we get the money to pay for healthcare?
Source: GAO’s August 2007 analysis, 2008 ACS Healthcare Solutions
United States Government Accountability OfficeTestimonyBefore the Committee on the Budget,U.S. Senate
LONG-TERM FISCALOUTLOOK
Action Is Needed to Avoid the Possibility of a Serious Economic Disruption in the FutureStatement of David M. WalkerComptroller General of the United States
GAOFor Release on DeliverExpected at 10:00 a.m. ESTTuesday, January 29, 2009
-20
-15
-10
-5
0
5
2000 2005 20152010 2020 2025 2030 2035 2040
Federal Surpluses and Deficits Under GAO’s Alternative SimulationPercent of GDP
Effect of Health Care on the National Retirement Risk Index
44%35%
44% 48%
61%
50%
61%68%
All Early Boomers1948-1954
Late Boomers1955-1964
Gneration Xers1965-1974
Original NRRINRRI Including Health Care Expenses
0%
80%
60%
40%
20%
Source: Center for Retirement Research at Boston College publication: February 2008, Number 8-3 – Health Care Costs Drive Up the National Retirement Risk Index
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• Medicare’s unfunded liability is $41 TRILLION- Market capitalization of every publicly tradedcompany is only $18 T.
• If Medicare costs exceed 4.5% inflation by 1% it will consume 12% of the entire GDP by 2020- If 2% excess growth; 20% of GDP
• Conclusion: Medicare and Medicaid entitlement programs are not sustainable
• Watch for means tests, privatization, and a robust retiree medical health insurance market.
Who will pay for baby boomer healthcare?
Source: Douglas Holtz-Eakin, former head of CBO and Chief Economist, President’s Council of Economic Advisors under George W. Bush; Currently Director of Economic Policy for John McCain
Source: Douglas Holtz-Eakin, former head of CBO and Chief Economist, President’s Council of Economic Advisors under George W. Bush; Currently Director of Economic Policy for John McCain
Strategies for managing health risk
• Insurance for catastrophic events- Reinsurance- Risk pools- Safety net
• Chronic care costs becoming uninsurable- Delay or prevent chronic illness- Incentives to improve health status- Healthcare consumerism- Realign incentives for quality care
Health Care Spending
Health Fork
$
t* One Time
Policy Change
OldSpendingPath
NewSpendingPath
Time
Source: National Center for Policy Analysis - John Goodman
Medical Tourism
$3,311N/A$25,000$10,000$7,000$4,500 - $8,500$62,000Spinal Fusion
$24,100$12,000$11,000$11,100$10,000$6,200 - $8,500$40,000Knee Replacement
$12,700$6,000$4,000$6,000$4,500$2.300 - $6,000$20,000Hysterectomy
$11,400$14,000$12,000$9,200$12,000$5,800 - $7,100$43,000Hip Replacement
$19,600$13,800$9,000$11,200$13,000$4,998 - $7,500$57,000Angioplasty
$29,5000$18,000$15,000$12,500$10,000$9,000$160,000Heart ValveReplacement
$34,150$22,000$24,000$16,500$11,000$6,651 - $9,300$130,000Heart Bypass
KoreaMexicoCosta Rica
SingaporeThailandIndiaUnited States
Source: Medical Tourism Assn., 2007 Survey
Dealing with the Cost of Healthcare
Employers Respond:
• Manage chronic conditions and keep under control
• Reduce risk forthose who havenot yet developeda condition
• Keep employees at work and productive
• Invest in Human Capital
Payer Challenges:
• Help employers migrate to Consumer Driven Health Plans
• Introduce Population Health management
• Reach and engage employees
• Provide integrated solutions for both health AND productivity
Issue:
• Health care costs outpacing wages and inflation
• 70% of absence and disability cost attributed to chronic illness
• Global competition requires increased productivity
Water Level
Health Promotion/
Lifestyle Management
Disease Management
Population at risk
who have filed a claim
Health Maintenance
Population with no known risk factors
Risk Line
Total PopulationTotal PopulationTotal PopulationPopulation with risk
but not sick
Water Level
Understanding Health Risks
Total Population Health Management
4
Behavior Impacts Unhealthy Lifestyles
Obesity• Nearly 75 percent of adults will be overweight by
2015*Disease• Up to 70% of all major diseases result from
lifestyle choices and habits and are preventable• In 50% of patients with diabetes, depression is
a co-morbid condition
Source: Johns Hopkins Bloomberg School of Public Health
Obesity Trends* Among U.S. AdultsBRFSS, 1985
No Data <10% 10%–14%
Obesity Trends* Among U.S. AdultsBRFSS, 1987
No Data <10% 10%–14%
Obesity Trends* Among U.S. AdultsBRFSS, 1989
No Data <10% 10%–14%
Obesity Trends* Among U.S. AdultsBRFSS, 1993
No Data <10% 10%–14% 15%–19%
Obesity Trends* Among U.S. AdultsBRFSS, 1995
No Data <10% 10%–14% 15%–19%
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Obesity Trends* Among U.S. AdultsBRFSS, 1997
No Data <10% 10%–14% 15%–19% ≥20
Obesity Trends* Among U.S. AdultsBRFSS, 1999
No Data <10% 10%–14% 15%–19% ≥20
Obesity Trends* Among U.S. AdultsBRFSS, 2001
No Data <10% 10%–14% 15%–19% 20%–24% ≥25%
Obesity* Trends Among U.S. AdultsBRFSS, 2003
No Data <10% 10%–14% 15%–19% 20%–24% ≥25%
Obesity Trends* Among U.S. AdultsBRFSS, 2004
No Data <10% 10%–14% 15%–19% 20%–24% ≥25%
0
1000
2000
3000
4000
5000
6000
7000
8000
25 35 45
BMI (kg/m2)
Ave
rage
Exp
endi
ture
s
Reference:Wang F, McDonald T, Bender J, Reffitt B, Miller A, Edington D.Association of Healthcare Costs with Per Unit Body Mass IndexIncrease. Journal of Occupational and Environmental Medicine.2006; 48.668-674
*p<.001
Medical Costs (Slope=$120/BMI point)*Drug Costs (Slope = $93/BMI point)*
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Employers’ Respond: Incentives to lower risk
• Encouraging and rewarding healthy behaviors• Matching funds for health
savings/reimbursement accounts• More generous plan eligibility and plan design
for desired behavior• Expanding access to behavioral health services
to address obstacles to lifestyle change
Incentives to encourage “enlightened self interest” in personal health decisions and lifestyle (Consumerism)
Employers Respond: Value Based Benefit Design
• Encourage preventive care• Remove obstacles to compliance• Provide access to maintenance drugs• Proactively address behavioral health issues• Reward healthy behavior
Consumerism –The return of market economics
• Create opportunities for new incentives• Increase engagement in Health Promotion and
Disease Management• Improve Rx compliance• Better health outcomes• Lower risk scores mean lower health cost and
higher productivity
Benefits of CDHPs:
High Performance PatientsFollow Treatment Guidelines More Closely
CDHP Members are more likely to very carefully follow treatment regimens for chronic conditions:
CDHPs Combined With Value Based Benefits Yield Better Outcomes
NOT Always Just About Reduction in Utilization
Observed Increase in Preventive and Wellness Care:Immunizations 12%Well baby care 40%Preventive visits 5% to 12%Cervical cancer screenings 14%
Observed Increase in Certain Rx Utilization:Use of insulin +22%Use of cardio medication +2%Use of asthma medication +6% to 21%
Source: Aetna, CIGNA, UHC, Aon
CDHP Engages and Informs Consumer
• Participate in Wellness Programs……………. 20%• Get an annual checkup…………………………30%• Inquire about drug costs………………………200%• Inquire about lower cost treatments…………..50%• Choose less extensive, expense treatment…300%• Engage in health improvement activities……..25%
McKinsey surveyed 2,500 adult consumers and concluded consumers (under CDHP programs) are more likely to:
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The Generations of Consumerism
1st GenerationDiscretionarySpending
2nd GenerationBehaviorChanges
3rd GenerationHealth andPerformance
4th GenerationPersonalizedHealth
Traditional
Consumers
Employers
Health Plans
Pharmacy
Government
Providers
Consumerism is a progression of many different interdependent components and stakeholders
Source: PWC Health Research Institute – Take Care of Yourself, 2007 NDC Annual Conference Materials
Overview of Consumer Driven Health
Prem
ium
s In
$ B
illon
s
Mar
ket S
hare
%
CDHP Industry growth estimates vary from 15 – 50 million members
Source: Forrester Research, 2007 NDC Annual Conference Materials
Forrester Research predicts CDHPs to account for $400 Billion in premiums and 25% market share by 2010!
$0
$100
$200
$300
$400
$500
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 20100%
5%
10%
15%
20%
25%
30%
Premiums Market Share
Managing Healthcare Risk
• Identify the risks via HRAs, biometric screening, medical claims, pharmacy claims and disability data
• Stratify risk into programs that define their risk(s), manage their gaps in care, monitor treatment compliance, and measure clinicalvalues
• Reach and Engage members in behavior change programs• Integrate all services – administration, management and reporting
Health PromotionMaternity
Management
Health Promotion
Disability Management
MaternityManagement
Disability Management
DiseaseManagement
Disability Management
DiseaseManagement
MedicalManagement
HEALTHY AT RISK CHRONIC ACUTE & CATASTROPHIC
Absence Management
Integrated Health Services
Managing Health Risk:Moving from intervention to prevention
– Personal health records to track health status– Health advocates, coaches, counselors (advocacy)– Access to data regarding quality and cost
(transparency)– Shared decision-making
Health AssessmentsBiometric Screenings Health Promotion ProgramsDisease Management
Enhanced Two-Level HRA StratificationFor Lifestyle Health Management
HRA
3-4 Risk Factors
Our model incorporates
factors required for the right
intensity level of coaching
Risk stratification categories are based primarily on intensity of lifestyle, health coaching required to facilitate risk reduction in medium/high risk individuals, and to keep “apparently healthy” individuals healthy.
0-2 Risk Factors
5-6 Risk Factors
Population Stratification
1st Level of Stratification
Individual Stratification
2nd Level of Stratification
Lower Risklower-intensity
intervention required
Moderate Riskmoderate-intensity
intervention required
Higher Riskhigher-intensity
intervention required
Lifestyle Management - Risk StratificationCase Scenario 1
2nd Level of Stratification
Lower Risklower-intensity
intervention required
Moderate Riskmoderate-intensity
intervention required
Higher Riskhigher-intensity
intervention required
NBH
UofM
HRAFindings:
Mr. Jones, Age 46Name:
Univ. of Michigan Risk Status: = Lower RiskNBH Risk Status: = Higher Risk
Conclusion:
Individual Stratification
Overweight (BMI = 27.4)Smokes 20 cigarettes/daySedentaryFamily history of premature CHDPrehypertension
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Lifestyle Management - Risk StratificationCase Scenario 2
Individual Stratification
2nd Level of Stratification
Lower Risklower-intensity
intervention required
Moderate Riskmoderate-intensity
intervention required
Higher Riskhigher-intensity
intervention required
Overweight (BMI = 25.6)Fasting glucose = 265 mg/dl (i.e., poorly controlled diabetes)
Hypertension, no medication(BP = 143/89 mmHg)
Family history of premature CHD
Hyperlipidemia, not on medication(TC = 214 mg/dl; LDL = 152 mg/dl; HDL = 37 mg/dl)
Meets criteria for diagnosis of metabolic syndrome (i.e., glucose, BP, and HDL)
Framingham 10-yr CHD Risk Score = 20% (i.e., double average risk and equivalent to the risk for a person with CHD)
Univ. of Michigan Risk Status: = Lower RiskNBH Risk Status: = Higher Risk
Conclusion:
HRAFindings:
Mrs. Smith, Age 54Name:
UofM
NBH
Managing health risk improves productivity
Chronic IllnessAffects more than 1/3 of working-age Americans
Accounts for 75% of the nation’s annual health care costs
Accounts for 26% of STD episodes
Drives unscheduled absences
Source: NBGH 2006 Conference and Presentation (Kaiser Family Permanente, September 2005, Gartner, October 2005; CDC 2004 and 2005; Health, United States, 2005)
3Risks
1 Risk
2 Risks
Days Lost per Year
15
10
5
0
Source: Wayne, Burton, MD. IHPM North American Summit Meeting 2000
Health care Expenses are divided into two types:
Direct Costs
Indirect Costs
Conditions that lead to employees not being present at work (e.g. absenteeism, STD, workers’ comp)
Workers physically present at work, not fully engaged due to health problems or work/life issues (i.e. presenteeism)
Top 10 Conditions and their health care costs:
1. Hypertension $392 PEPY2. Heart Disease $368 PEPY3. Depression / Mental Illness $348 PEPY4. Arthritis $327 PEPY5. Allergy $271 PEPY6. Diabetes $257 PEPY7. Migraines / Headaches $214 PEPY8. Any Cancer $144 PEPY9. Respiratory $134 PEPY10. Asthma $100 PEPY
Condition Cost (per employee)
Condition Costs Beyond health claims Biometric Screening
• Performed on-site, complements HRA• Creates immediate awareness of health risks• Enables people to “know their numbers”• Identifies pre-diabetes and pre-hypertension• Encourages engagement with a health coach• Provides employer with de-identified total
population health risk assessment
Disease Management Programs
• Addresses need to manage chronic illness• Establishes advocacy for the patient• Empowers members• Assesses readiness for change and gaps in care• Proven ability to reduce risk• Results in “compression of morbidity”• Should not be limited to disease-specific issues
Avoiding Costsper member/per year
98%
Outcomes: Disease Management
0%
50%
100%
CardiacDisease $12,077
Following Physician’s Medication Regimen
Asthma $1,340
Diabetes $12,672
50%
Typical Compliance
Program Compliance
Source: 2005 Nationwide Better Health Outcomes and Cost avoidance model
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10%
20%
30%
40%
50%
60%
70%
Diabetes Cardiac AsthmaCHF
52%
63%
40%
53%
16%
32%
45%
54%
48%
64%
29%
52%
% o
f Mem
bers
Pre-Program
Post-Program
A – Controlled HbA1cB – Controlled Blood PressureC – Controlled Blood Pressure
D – Desirable LDL LevelsE – Compliant with Daily WeightsF – Compliant with Peak Flow
A B C D E F
Source: NBH 2005 Disease Management Outcomes.
Disease Management Outcomes What Gets in the way of progress?
• Behavioral health is an obstacle• Leading cause of workplace absence and
disability• 36 million lost work days annually• Depression is the leading cause of lost
Disability Adjusted Life Years (DALYs) – 11%• Alcohol use disorders is 3rd leading cause
of DALYs – 5%• Drug use, self-inflicted injury and violence
account for an additional 5%Sources: McKinsey Report to Ohio Business Roundtable – Nov 2007World Health Organization report on Global burden of disease
• In the United States, more than 70% of people diagnosed with depression are employed and depression amounts to “400 million” lost work days a year(Source: Keith Dixon, Ph.D., President Cigna Behavioral Health)
• The economic cost (for depression) is a staggering $51.5 Billion a year in lost productivity(PWMH partnership for workplace mental health)
• In the U.S., depressed employees use, on average $4,000/year of medical services versus less than $1,000/year for non depressed employees(Source: Keith Dixon)
Trends:Depression in the Workplace Today’s Model
Telephonic/OnlineConsulting
EAPNurse LineCoaching
HRA
Online or Paper-BasedBiometric ScreeningRetrospective Claims
AnalysisData Analytics
EngineROS Analytics
Automate IncentivesPredictive Modeling
Cost Trending
Incentive Programs
HSA/HRA CreditReduced Deductible
Non-Monetary AwardsMonetary Awards Work/Life Services
Resources/ReferralsChildcareEldercare
On-Site ????
AbsenceManagement
Disability Mgmt.Workers CompReturn-to-Work
DiseaseManagement
Case Management?? Chronically Ill
ComprehensivePopulation Health
Program
Healthcare ContentWeb Portal
Plan InformationDiet/Nutrition Content
WellnessInterventions
On-Site FitnessOn-Site Medical
Smoking CessationObesity
With all the tools available, how easy is it for the member to navigate?
Source: 2007 NDC Annual Conference Materials
Putting it All Together
Consumer Driven Health Plans and Prescription
Drug Design
Provider Cost and
Quality Information
Disease Management
and Wellness Programs
CDHC
Educationand
Decision-MakingTools
Benefitsstructure
Incentives Informationand tools
Consumerism
An integrated approach to reducing frequency and severity of disabilitiesSource: Hewitt & Associates, An Employer’s Guide To CDHC 2006, 2007 NDC Annual Conference Materials
Source: The McKinsey Quarterly, July 2007, 2007 NDC Annual Conference Materials
The Knowledge Age Begins: 2000 and beyond
• Open sourcing of information• Instant access to digital data worldwide• Global Medical economy now enabled• Knowledge means power• Age of “-Omics” has arrived• Consumerism embraces knowledge• Cultural diversity aids in evolution of healthcare
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Putting Knowledge to good use
• Health Care crossing the digital divide at last• Use of data to reward quality• Evidence based medicine (finally)• Technology advances:
– Genomics, Proteomics, Glycomics– Molecular imaging– Nano-medicine– Microelectromechanical systems (MEMS)
• Medical Homes and patient-centric care
Moving from Knowledge to Wisdom
• Electronic medical records• Personalized medicine• Integration of care• Apply technology to public health • Consumerism matures to enlightened self-
interest• Shared decision making• Realign incentives for providers, patients and
payers
Personalized Medicine
• Merging East and West• Physical, emotional and spiritual health linked• Shift from intervention to prevention• Predict and prevent technology• Continuous bio-monitoring• Gene slicing and DNA repair• Implants and drug delivery systems• Health Advocate Avatars
Strategy for managing health risk
• Embrace healthcare consumerism• Provide tools to assess and manage health risk
– Health Risk Assessments– Biometric Screening– Health Coaching– Disease Management
• Increase productivity while lowering healthcare costs
Assessing the Political Landscape
• Democrats:– Universal Access– More options to join government sponsored plans– Pay for all this by rescinding “tax breaks”
• Republicans:– Change the practice of medicine by realigning
incentives– Move from provider orientation to patient-centric care
emphasizing prevention and risk-reduction– Increase healthcare consumerism and market
competition
What the Candidates are Telling Us
• Coverage for all Americans is the top priority(mandatory vs. affordable)
• All consumers should have government plan options
• New coverage will be paid by rescinding tax cuts and reducing costs
• Providers will adopt IT and pay-for-performance(best practices)
Source: 2008 ACS Healthcare Solutions
Democrats favor universal access in directed markets
11
What the Candidates are Telling Us
• Stop focusing on payment and start focusing on patients
• Help consumers make informed choices• Encourage private companies offer alternative
coverage• Tax deductions transferred to individuals• Establish National health insurance policy to
encourage competition across State lines
Source: 2008 ACS Healthcare Solutions
Republicans favor free-market competition
What the Candidates aren’t Telling Us
• Consumers do not have resources to buy more coverage
• Enforcing purchase requirements is not politically palatable
• Governments do not have resources to subsidize more coverage
• Economy, infrastructure, education and defense require major investments
Source: 2008 ACS Healthcare Solutions
Neither incentives nor mandates guaranteepurchase of health insurance
What the Candidates aren’t Telling Us
• Clinical transformation and performance improvement are the keys to reform
• Health consumerism has the potential move from a “sick care system” to prevention and health
• Payers and purchasers must eliminate misaligned incentives
• Progress will come from pursuit of realistic shared, and measurable objectives
Source: 2008 ACS Healthcare Solutions
The good news: practical and proven solutions are available
Source: 2008 ACS Healthcare Solutions
Americans can be counted on to do the right thing…after they have exhausted all the other possibilities
WINSTON CHURCHILL
APPENDIX AU.S. v. Canadian Healthcare
Systems
Free Market Medicine v. Socialized Medicine
• Comparing U.S. and Canadian healthcare
• Debunking myths
12
The Myth of High Quality : Canada v. US
• Canadian life expectancy is two years longer than ours, implying that the health care systems of the two countries have something to do with that result. Yet doctors don't control our overeating, overdrinking, etc
• The percent of middle-aged Canadian women who have never had a mammogram is double the US rate
• The percent of Canadian women who have never had a pap smear is triple the US rate
• More than 8 in 10 Canadian males have never had a PSA test, compared with less than half of US males
• More than 9 in 10 Canadians have never had a colonoscopy, compared with 7 in 10 in the US
Obesity Rates
31%
17%
3%
33%
19%
3%
0%
10%
20%
30%
40%
U.S. Canada Japan
Men Women
U.S vs. Canada (BMI > 30)
Source: David Cutler, Ed Glaeser, Jesse Shapiro, Harvard University
Infant Mortality and Low Birth Weight
7.6
5.7
0
5
10
U.S. Canada *
* Rate of teenage mothers 3 times higher in Canada
Percent of Babies less than 2500 grams
Source: June and David O’Neill, Baruch College
Canadian v. US Healthcare quality
• These differences in screening may explain why US cancer patients do better than their Canadian counterparts. For example:– The mortality rate for prostate cancer is 18% higher in
Canada– The mortality rate for breast cancer is 25% higher in
Canada– The mortality rate for colorectal cancer among
Canadian men and women is about 13% higher than in the US
Canadian v. US Health Care
• Among senior citizens, the fraction of Canadians with asthma, hypertension, and diabetes who are not getting care is twice the rate in the US
• The fraction of Canadian seniors with coronary heart disease who are not being treated is nearly three times the US rate
APPENDIX BMedical Homes
13
Introduction to Medical Homes
• “creating access to the right health care,at the right time, in the right place”
A medical home is not a building, house, or hospital, but rather an approach to providing comprehensive primary care. A medical home is defined as primary care that is accessible, continuous, comprehensive, family centered, coordinated, compassionate, and culturally effective.
Source: Access Health Columbus presentation
What is a Medical Home?
a regular provider or
place of care
care or advice available on weekends or
evenings
provider or place of care
can be reached by phone
office visitswell
organized & running on
time
What is a
Medical
Home?
Source: Commonwealth Fund 2006 Health Care Quality Survey
Medical Home Principles
Medical Home
Principles
Each patient has an ongoing relationship with a personal
physician trained to provide first-contact, continuous, and
comprehensive care
A personal physician leads a team of individuals at the practice level who collectively take responsibility for the
ongoing care of patients
Care is coordinated and/or integrated across all elements of the complex
health care system and the patient’s community
The personal physician is responsible for providing for all the patient’s
health care needs or taking responsibility for appropriately
arranging care with other qualified professionals
Source: Joint Principles of the Patient Centered Medical Home, February 2007; developed by American Academy of Family Physicians, American Academy of Pediatrics, American College of Physicians, American Osteopathic Association
Patients with a medical Home Report Better Coordination Between Their Regular Provider and
Specialist
Percent of adults ages 18-64 who have seen a specialist in past two years
Regular provider helped decide
who to see
Regular provider communicated with specialist about medical
history
After seeing specialist, regular provider seemed
up to date
Regular provider helped you understand
information from specialist care
73 77 8073
58 5865
51
0
25
50
75
100
Medical Home Regular source of care, not a medical home
Source: Commonwealth Fund 2006 Health Care Quality Survey
The Majority of Adults with a Medical Home Always Get the Care They Need
Percent of adults ages 18-64 reporting always getting care they need when they need it
Source: Commonwealth Fund 2006 Health Care Quality Survey
55
74
52
38
0
25
50
75
100
Total Medical home Regular source of care, not a medical
home
No regular source ofcare/ER
**
* Compared with medical home, differences remain statistically significant after adjusting for income or insurance.
Racial and Ethnic Differences in Getting Needed Medical Care Are Eliminated When Adults Have Medical Homes
74 74 76 74
52 53 52 5038 44
31 34
0
25
50
75
100
Total White African American Hispanic
Medical homeRegular source of care, not a medical homeNo regular source of care/ER
Percent of adults ages 18-64 reporting always getting care they need when they need it
Source: Commonwealth Fund 2006 Health Care Quality Survey
14
Patients with Medical Homes—Whether Insured or Uninsured—Are Most Likely
to Receive Preventive Care Reminders
Percent of adults ages 18-64 receiving a reminder to schedule a preventive visit by doctor’s office
Source: Commonwealth Fund 2006 Health Care Quality Survey
65 6753
47
30
17
0
25
50
75
100
Insured all year Any time uninsured
Medical HomeRegular source of care, not a medical homeNo regular source of care/ER
**
* Compared with medical home, differences are statistically significant.
Adults with a Medical Home Have Higher Rates of Counseling on Diet and Exercise Even When
Uninsured
Percent of obese or overweight adults ages 18-64 who were counseled on diet and exercise by doctor
Source: Commonwealth Fund 2006 Health Care Quality Survey
8065
73 69
39 34
0
25
50
75
100
Insured all year Any time uninsured
Medical HomeRegular source of care, not a medical homeNo regular source of care/ER
* *
* Compared with medical home, differences are statistically significant.
APPENDIX CDemographic Changes
The Changing Climate of Health Care:Key Trends and Implications
• U.S. POPULATION: New demands• Rapid cultural, racial, and ethnic diversification
(globalization)
Source: 2008 ACS Healthcare Solutions
Source: US Bureau of he Census, 2008 ACS Healthcare Solutions
The Changing Climate of Health Care:Key Trends and Implications
Source: US Bureau of he Census, 2008 ACS Healthcare Solutions
200225250275300325350375400
1970 1980 1990 2000 2010 2020 2030 2040 2050
Immigrants & descendants since 1970Grow th from descendants of 1970 residents
POPULATION GROWTHProjected U.S. population growth if immigration and fertility do not change:
Total population in millions
Immigrants & descendants since 1970Growth from descendants of 1970 residents
The Changing Climate of Health Care:Key Trends and Implications
• In 2002, 23% of all births in the United States were to immigrant mothers (legal or illegal), compared to 15% in 1990, 9% in 1980 and 6% in 1970
• Even at the peak of the last great wave of immigration in 1910, the share of births to immigrant mothers did not reach the level of today. And after 1910 immigration was reduced, whereas current immigration continues at record levels, thus births to immigrants will continue to increase.
Source: Center for Immigration Studies, 2008 ACS Healthcare Solutions
Births to Immigrants at All-Tim HighNearly ¼ of Mothers are Foreign-Born
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Summary Forecast and Observations
• From “one-size-fits all” toward personalized molecular medicine
• From “hands on” medicine toward more virtual care
• From public directives toward private sector initiatives
• From paternalistic insurance toward individual responsibility
Source: 2008 ACS Healthcare Solutions
Health Care undergoing dramatic shifts in balance (not total transformation)
Summary Forecast and Observations
• Slower than desired by reformers, faster than expected by others
• Providers as the rate-limiting factor• Payers as the necessary catalyst for
meaningful progress
Source: 2008 ACS Healthcare Solutions
Health Care will develop unevenly over next few years
Summary Forecast and Observations
• Scenarios for improvement greater than prospects for decline
• Old problems solved will exceed new problems created
• Eliminating waste is a manageable path to survival and growth
• Digital transformation of health care creates the light at the end of the tunnel
Source: 2008 ACS Healthcare Solutions
Health Care becoming different, diverse, and generally better
What the Candidates aren’t Telling Us
• At best, candidates’ plans set the stage for subsequent discussion
• Only legislatures can change the laws guiding health care
• Legislative outcomes do not reflect campaign promises
• Issue pre-emption by opponents is common(Medicare D)
Source: 2008 ACS Healthcare Solutions
Presidential candidates’ health plans do not get implemented as proposed
What the Candidates aren’t Telling Us
• Supply of practitioners is insufficient to meet increased demand
• Many practitioners do not accept many health plans
• Future supply of practitioners is not tied to changes in coverage
• Cultural, racial, and ethnic barriers are a growing problem
Source: 2008 ACS Healthcare Solutions
Insurance Coverage does not guarantee access to health professionals
What the Candidates aren’t Telling Us
• Choices must be made when resources are limited
• Today’s real political challenge is making necessary trade-offs
• Progress requires a consensus on priorities for health care
• Change will be slow, difficult, and uneven over next decade
Source: 2008 ACS Healthcare Solutions
Lower costs, higher quality, and universal access are mutually exclusive
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Source: 2008 ACS Healthcare Solutions
“30% of all direct health care outlays today are the result of poor-quality care, consisting primarily of over use, misuse,
and waste”
By:Midwest Business Group on HealthIn collaboration withJuran Institute, Inc.The Severyn Group, Inc.
Reducing the Cost of Poor-Quality Health CareThrough Responsible Purchasing Leadership
Source: 2008 ACS Healthcare Solutions
Reducing Waste in US Health Care Systems
Reducing Waste in US Health Care SystemsRoger W. Bush, MD
JAMA. 2007;297:871-874.
An epidemic of waste blights the US health care delivery system. Despite a huge dedication of resources to health care in the United States, the medical system does not deliver safe, effective, efficient, patient-centered, timely, and equitable care as recommended by the Institute of Medicine.1
Specifically, the US health care system is not safe: 50 000 to 100 000 or more lives are lost each year because of medical error,2 and 42% of respondents to a public survey reported experience with poorly coordinated, inefficient, or unsafe care.3
The system is not effective: 45% of recommended care is not provided, without regard to presence or type of insurance payment,4 and Medicare and Medicaid, which pay for about half of the compensated care in this country, do not significantly reward higher-quality care outcomes or clinicians.
47 Million Uninsured
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5
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15
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Illegal Alien Income > $50,000 Under Age 35 Eligible for Medicaid but have
not applied
?