Managing the challenges of Global Leadership through Effective Training & Development

Managing the challenges of Global Leadership through effective Training & DevelopmentChallenges Involved:

Globalization & CompetitionFocus on competencies, skills & TechnologyDiversity in workforce (Individual Contributions)Adaptability to the demands of International assignmentsAddressing new reality of Global Roles & responsibilitiesCultural Assimilation & Adaptability

DIVERSITY TRAININGCore Issues:

Male vs femaleCultural DiversityDiversity in race, religionDiversity of managing customers with cultural diversityCultural awareness & sensitivity

DIVERSITY TRAININGObjectives:

Increasing the awareness, knowledge, understanding & attitude changes & skill enhancement of employeesRaising Leadership awarenessDissemination of factual information about regulations & examining the concept of diversityRelationships of a diverse workforce to organizational effectivenessIdentification of factors that can influence attitude & behavior of people towards othersIntegrating the new mix of employees within the organization culture & to eliminate inequities in the organizational norms & value systems.

CONDUCTING DIVERSITY TRAININGIndividuals are asked to respond to questionnaires on perceived similarities, differences between groups of employees, their communication styles, attribution of success & failuresGroup discussion focusing on enhancing people awareness.Attitude change trainingLeadership development initiativesIncreasing coaching & mentoring skills, providing methods for effective performance feedbackResolving interpersonal conflictsIncreasing the effectiveness of communication levels in between individuals

Preparing International AssigneeCore Challenges:

Cultural ShockInterpersonal Relationship BuildingTask effectiveness improvement while working in other culturesCultural Awareness & AssimilationResolving doubts & conflicts

Effective Methods:Pairing Leaders with HCNsIncreasing self-awareness & insightResolving adjustment difficulties of the individual & the familySocializationImproving Interpersonal Skills

Developing Global LeadersLeader Roles (multifaceted):

Motivating Multicultural TeamsManaging information across Multiple Time ZonesMaintaining variety of relationships (alliances, JVs, licensing etc) across culturesCustomizing services catering local market needsNegotiating Business DealsCommunication & Network Building

Developing Global LeadersCore Leadership skills involved:

Communication & Relationship Building (networking) skillsBusiness KnowledgeCognitive complexityEmotional energy & driveFlexibilitySensitivity to cultural differencesIntegrity

Developing Global LeadersGlobal leadership.Core Challenges:

Educating: Inform through education services on a Global ScaleResearch: Support through identification & evaluation of new technologies & techniquesStandards: Lead/participate in maintaining International standardsAlliance Programs: generate growth & support through partnerships

Learning Experiences:Long-distance Multi-country projectsExpatriate assignmentsMajor Multi-country project experiencesGlobal responsibility for product/service

Developing Global LeadersVisionPurposeStrategic DirectionProvide & support Global Leadership initiativesMembershipExpanded Cooperation & ServiceIntegrated ApproachCreate a Global Co-operativeDistributed Approach Education ResearchStandardizationAlliances Portal access Unified Service Bundles Organization System Partners