managing the microsoft windows transition in your …...intel it microsoft windows* 8 transition...
TRANSCRIPT
Managing the Microsoft Windows*
Transition in Your Enterprise
October 2013
Copyright © 2013, Intel Corporation. All rights reserved.
Legal Notices
This presentation is for informational purposes only. INTEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Intel, the Intel logo, Core, vPro, Atom are trademarks of Intel Corporation in the U.S. and/or other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2013, Intel Corporation. All rights reserved.
2
Copyright © 2013, Intel Corporation. All rights reserved.
Agenda
• Intel IT Background
• Microsoft Windows*
Transitions
• Summary
3
Copyright © 2013, Intel Corporation. All rights reserved.
Copyright © 2013, Intel Corporation. All rights reserved.
Intel Client Timeline
* Other names and brands may be claimed as the property of others.
Mobile
Business PCs
Wireless
Computing
2-4 year
PC Refresh
Intel® vPro™
Technology
Cloud
Intel® Solid-State
Drives
System
Optimization
Microsoft
Windows* 7
Proactive
Monitoring
Bring-Your-Own
2012 2009
2010 2008
2004
2002
1997
Mobility is in our IT DNA
Microsoft
Windows 8
Tablets and
Ultrabook™
Touch
2013
4
Copyright © 2013, Intel Corporation. All rights reserved.
Work is something you do, not someplace you go
Easy, trusted connectivity anytime, anywhere
Mobility Vision Has Become Reality
*Other names and brands may be claimed as the property of others..
On the Road
Hotel
Home
Customer Site
Office
5
Copyright © 2013, Intel Corporation. All rights reserved.
Focus: Employee productivity and IT efficiency
2013 Intel IT Client Initiatives
PC Refresh • 25% PCs upgraded
• 90% Ultrabooks
• 75% Windows* 8
Platforms • Ultrabook™
• Intel® vPro™ Technology
• Atom Tablets
• Touch capable
• Windows* 8
• 100% SSD
BYO and Compute Continuum • Embracing employee
choice
• Extending support to
BYOD
* Other names and brands may be claimed as the property of others. 6
Copyright © 2013, Intel Corporation. All rights reserved.
Fast-track adoption – tied to Windows* 8 and touch
Productivity benefits
• Responsive
• Enhanced Mobility
Meets IT requirements
• Durable
• Manageable
• Compatible
• Expandable
• Upgradable
• Secure
Business Ultrabooks Devices
*Other names and brands may be claimed as the property of others.
Read the paper here.
7
Copyright © 2013, Intel Corporation. All rights reserved.
Windows 7 Migration Best Practices
8
8
Copyright © 2013, Intel Corporation. All rights reserved.
A Common Testing Environment for Early Adopters
9
Intel IT created a carefully controlled
workflow for 3,000 application owners
to assist with application migration.
Copyright © 2013, Intel Corporation. All rights reserved.
Windows 7 Deployments - Variety of Methods
• Full service OS upgrade
• Mainstream (used for Early Adopters)
• Accelerated (piloted in 3 sites)
• Migration fairs
• Self-migration method
• Remote site migrations
• Site-wide migrations
• Intact team migrations
• Break/fix rebuild upgrades
10
Copyright © 2013, Intel Corporation. All rights reserved.
Example: Morning With A Smile in Jerusalem
Copyright © 2013, Intel Corporation. All rights reserved.
Windows 7 - Key Learnings for Success
Apps readiness is the #1 critical path item
• Key determinant of when individuals or groups can migrate
• Planning, prioritization and enough time & resources are essential
Business group partnerships
• Stakeholder management is key to success in any Intel IT program
• IT relies on the business groups as fully accountable partners
OS + hardware + SSD is best for productivity
• That’s what our users are telling us
One size does not fit all
• Multiple migration methods are required to successfully execute a large
enterprise migration plan
12
Copyright © 2013, Intel Corporation. All rights reserved.
Microsoft Windows* 8 Adoption at Intel
13
Copyright © 2013, Intel Corporation. All rights reserved.
Not Just a Traditional OS Update…
Shift in device and application interaction; touch focused
Enterprise desktop and applications with a touch-driven experience
14
Copyright © 2013, Intel Corporation. All rights reserved.
Windows* 8 Migration: A Wide Range of OS and Device Strategies
Current Operating System
Current Operating System Strategy
Hardware & Device Strategy
Windows* XP
Make move to Windows* 7 or
Windows* 8 a priority
End of Windows* XP support April 2014
Windows* 8: Intel Tablets + Ultrabook™
2 in 1 Devices
Windows* 7: Intel Ultrabook™ laptop,
Desktops
Touch-Enabled Devices: Future-proof all devices during
next refresh window
Windows* XP Windows* 7
Finish Windows* 7 transition
Deploy Windows* 8 side-by-side
Windows* 7 Windows* 8 & Windows* 7
side-by-side
Specific Planning Scenarios and Deployment Suggestions based on Current OS
Environment
* Other names and brands may be claimed as the property of others. 15
Copyright © 2013, Intel Corporation. All rights reserved.
Windows* 8 Migration General Planning Considerations
1) Rationalization and prioritization of application
portfolio critical first step
2) Migration strategies and hardware selections should
vary based on user needs and current OS and PC Fleet
status
3) Deployment options:
• Mobile Side-by-Side: Windows* 7/8 app compatibility on Intel®
architecture makes side-by-side deployments viable
• BYOD Support: Windows* 8 on Intel brings business-class
manageability and security with great consumer experience
• Enterprise Refresh: Upgrading Intel hardware with Windows* 7/8
maximizes value/benefits to users and IT
16
Copyright © 2013, Intel Corporation. All rights reserved.
Intel IT Microsoft Windows* 8 Transition
Intel IT has standardized on Microsoft Windows* 8 for business Ultrabook™ devices
and Intel® architecture-based tablets.
15,000 Windows 8 Ultrabooks in 2013
*Other names and brands may be claimed as the property of others.
Phase 1 Early Adopters and
Bring-Your-Own-Device Users
Phase 2 Application Developers
and Employees with Business Ultrabook™
Devices
Phase 3 Standard PC Refresh
Option
Phase 4 General Availability
Across the Enterprise
17
OS Readiness • Technical evaluation • Environment integration • Core build & apps • Smoke test key apps
Application Readiness • Apps Inventory & tracking • Test resources (loaners, VMs) • Decentralized testing • Remediation as an IT service
• Safety net for failed apps • Tops-down communication
Delivery & Sustaining • Provisioning methods
• Deployment strategy (by site, BU, refresh, push vs. voluntary)
• Operational support • Training & Social media forums
Copyright © 2013, Intel Corporation. All rights reserved.
Intel IT Windows 8 Transition Indicators
Copyright © 2013, Intel Corporation. All rights reserved.
Intel IT Windows* 8 Transition is Complete
Business Ultrabook™ Device Windows* 8 is standard-issue OS
due to its support for sensors and
touch interaction
Other Devices Employees can choose Windows* 8
and Windows* 7, based on
business needs and preference
19
Copyright © 2013, Intel Corporation. All rights reserved.
Challenges
Engineering
• Continual adaptation to resolve technical challenges
• Windows 8 readiness of core components of our build
• New platforms brought engineering challenges
• Support for legacy platforms
• Tablet self-install process
• Dependencies and prioritization
Application readiness
• Data accuracy of application profiles in IAP
• Driving completion of application readiness testing
End-User transition change management
• Training materials
• Helping users through so many changes at the same time
20
Copyright © 2013, Intel Corporation. All rights reserved.
Premium Service
Companion
Device
Delivering Greater Choice with Secure Access Intel IT Introducing a New Premium “BYO” Service
Corporate Standard
Primary Device
Windows 7* & 8 Enterprise • Business Ultrabook (2013)
• Business Laptop
• Business Desktop
• IT Supplied
• IT Managed
• Fully Integrated
• BYO & Dept. Owned
• IT Managed
• Corporate Network
Access
• BYO & Dept. Owned
• IT Registered
• Limited Access
(email, calendar …)
NEW 2013
Windows* 8 Pro • Smart Phones
• Consumer Tablets
• Business Tablets
Wide Choice of Consumer
Devices & Consumer OS’s
Basic Service
Companion
Device
Windows 7* & 8 Pro • Business Tablets
• Consumer Ultrabook
• Consumer Laptop PC
21
Copyright © 2013, Intel Corporation. All rights reserved.
5-Star App Vision
Criteria User Benefit
Security and Audit
My data and identity are protected
User Experience My application is intuitive and easy to use
Platform My application is accessible and works on my choice of
platform
Device Capability
My application takes advantage of my device and my
device features
Interact and Evolve
My application supports emerging devices and interactions
(such as touch, voice, and gesture)
22
Copyright © 2013, Intel Corporation. All rights reserved.
IT is Adjusting to the Shifting Dynamics of
OS Upgrades
23
• OS upgrades have moved to an annual cadence
• The OS won’t wait for the Apps
• We need a different approach
Application Readiness Culture Shift
• Application development is an iterative process
• Application owners must keep their applications compatible
• Application readiness testing and remediation will be an ongoing activity
Test
Develop
Design
Plan
Deploy
Applications must continually be ready for users on a multitude of OS’s and browsers
Copyright © 2013, Intel Corporation. All rights reserved.
Summary
We are deploying Windows 8 across all platforms, with a focus on touch!
We are deploying Windows 8 NOW
Touch Business Ultrabooks, 2 in 1 devices, and Intel Atom Tablets
with Windows 8 improve the mobile experience and productivity
We continue to explore new features and use cases
24
An application strategy is critical for Windows transitions – plan
for a regular upgrade cadence and a cultural shift to keep
applications and OS current
Copyright © 2013, Intel Corporation. All rights reserved.
Learn more about Intel IT’s Initiatives at www.intel.com/IT
Sharing Intel IT Best Practices With the World
25
Copyright © 2013, Intel Corporation. All rights reserved.