managing the multibusiness corporation structure of the multidivisional company otheory of the...
TRANSCRIPT
![Page 1: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/1.jpg)
Managing the Multibusiness Corporation
Managing the Multibusiness Corporation
• Structure of the Multidivisional Companyo Theory of the M-formo The divisionalized firm in practice
• The Role of Corporate Management• Managing the Corporate Portfolio
o Portfolio planning techniqueso Value-creation through corporate
restructuring• Managing Individual Businesses• Managing Internal Linkages• Recent Trends
OUTLINE
![Page 2: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/2.jpg)
The Multidivisional Structure: Theory of the M-FormThe Multidivisional Structure: Theory of the M-Form
Efficiency advantages of the multidivisional firm:
• Recognizes bounded rationality—top management has limited decision-making capacity
• Divides decision-making according to frequency:
—high-frequency operating decisions at divisional level
—low-frequency strategic decisions at corporate level
• Reduces costs of communication and coordination: business level decisions confined to divisional level (reduces decision making at the top)
• Global, rather than local optimization:- functional organizations encourage functional goals. M-form structure encourages focus on profitability.
• Efficient allocation of resources through internal capital and labor markets
• Resolves agency problem-- corporate management an interface between shareholders and business-level managers.
![Page 3: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/3.jpg)
The Divisionalized Firm in PracticeThe Divisionalized Firm in Practice
• Constraints upon decentralization. – Difficult to achieve clear division of decision making between
corporate and divisional levels.
– On-going dialogue and conflict between corporate and divisional managers over both strategic and operational issues.
• Standardization of divisional management– Despite potential for divisions to develop distinctive strategies and
structures—corporate systems may impose uniformity.
• Managing divisional inter-relationships
– Requires more complex structures, e.g. matrix structures where functional and/or geographical structure is imposed on top of a product/market structure.
– Added complexity undermines the efficiency advantages of the M-form
![Page 4: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/4.jpg)
The Functions of Corporate ManagementThe Functions of Corporate Management
—Decisions over diversification, acquisition, divestment
—Resource allocation between businesses.
— Business strategy formulation
—Monitoring and controlling business
performance
—Sharing and transferring resources and capabilities
Managing linkagesbetween
businesses
Managing theindividual businesses
Managing the Corporate Portfolio
![Page 5: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/5.jpg)
The Development of Strategic Planning Techniques: General Electric in the 1970’s
The Development of Strategic Planning Techniques: General Electric in the 1970’s
Late 1960’s: GE encounters problems of direction, coordination, control, and profitability
Corporate planning responses:
Portfolio Planning Models —matrix-based frameworks for evaluating business unit performance, formulating business strategies, and allocating resources
Strategic Business Units —GE reorganized around SBUs (business comprising a strategically-distinct group of closely-related products
PIMS —a database which quantifies the impact of strategy on performance. Used to appraise SBU performance and guide business strategy formulation
![Page 6: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/6.jpg)
Portfolio Planning Models: Their Uses in Strategy Formulation
Portfolio Planning Models: Their Uses in Strategy Formulation
• Allocating resources-- the analysis indicates both the investment requirements of different businesses and their likely returns
• Formulating business-unit strategy-- the analysis yields simple strategy recommendations (e.g..: “build”, “hold”, or “harvest”)
• Setting performance targets-- the analysis indicates likely performance outcomes in terms of cash flow and ROI
• Portfolios balance-- the analysis can assist in corporate goals such as a balanced cash flow and balance of growing and declining businesses.
![Page 7: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/7.jpg)
H A R V E S T
H O L D
B U I L D
Low
Medium
High
Low Medium High
Ind
ust
ry A
ttra
ctiv
enes
s
Portfolio Planning Models: The GE/ McKinsey Matrix
Portfolio Planning Models: The GE/ McKinsey Matrix
Industry Attractiveness Criteria Business Unit Position - Market size - Market share (domestic,- Market growth global, and relative)- Industry profitability - Competitive position- Inflation recovery - Relative profitability- Overseas sales ratio
Business Unit Position
![Page 8: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/8.jpg)
HIGH
LO
W
LOW
An
nu
al r
eal r
ate
of
mar
ket
gro
wth
(%
)
Relative market share
Earnings: high stable
Cash flow: high stable
Strategy: milk
Earnings: low, unstable
Cash flow: neutral or negative
Strategy: divest
Earnings: high stable, growing
Cash flow: neutral
Strategy: invest for growth
Earnings: low, unstable, growing
Cash flow: negative
Strategy: analyze to determine whether business can be grown into a
star, or will degenerate into a dog
HIG
H
?
Portfolio Planning Models: The BCG Growth-Share Matrix
Portfolio Planning Models: The BCG Growth-Share Matrix
![Page 9: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/9.jpg)
Portfolio Planning Models: Applying the BCG Matrix to BM Foods Inc.
Portfolio Planning Models: Applying the BCG Matrix to BM Foods Inc.
An
nu
al re
al ra
te o
f m
ark
et
gro
wth
(%
)
Relative market share
0.1 0.5 1 1.5 2.0
-2 0
2
4
6
8
10
Frozen fooddivision
Fruit juicesdivision
Bakery division
Health foodsdivision
Current position Previous position. Area of circle proportional to $ sales.
![Page 10: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/10.jpg)
Do Portfolio Planning Models Help or Hinder Corporate Strategy Formulation?
Do Portfolio Planning Models Help or Hinder Corporate Strategy Formulation?
ADVANTAGES• Simplicity: Can be quickly prepaired• Big picture: Permits one page representation of the corporate portfolio & the strategic positioning of each business• Analytically versatile: Applicable to businesses, products, countries, distribution channels.• Can be augmented: A useful point of departure for more sophisticated analysis
DISADVANTAGES• Simplicity: Oversimplifies the factors determining industry attractiveness and competitive advantage• Ambiguous:The positioning of a business depends critically upon how a market is defined• Ignores synergy: the analysis takes no account of any interdependencies between businesses
![Page 11: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/11.jpg)
Corporate Restructuring to Create Value: The McKinsey Pentagon
Corporate Restructuring to Create Value: The McKinsey Pentagon
Currentmarketvalue
Maximum raideropportunity
Current perceptions gap
Companyvalue as is
Optimalrestructured
value
Strategic andoperating
opportunities
Potential valuewith internal
improvements
Disposal/acquisitionopportunities
Total companyopportunities
1
2 5RESTRUCTURING
FRAMEWORK
3 4 Potential valuewith externalimprovements
![Page 12: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/12.jpg)
Exxon’s Strategic Planning ProcessExxon’s Strategic Planning Process
Economic Review
Energy Review
Business Plans
Discuss- -ion with contact director
Approval by
Mgmt. Committee
Stewardship Review
Stewardship Basis
Financial Forecast
Corporate Plan
Investment Reappraisals
Annual Budget
![Page 13: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/13.jpg)
Corporate Control over the BusinessesCorporate Control over the Businesses
2 basic approaches
Inputcontrol
Monitoring & approving business level decisions
Output (or performance) control
Setting & monitoring the achievement of
performance targets
Primarily through strategic planning system & capital
expenditure approval system
Primarily through performance management system,
including operating budgets and HR appraisals
![Page 14: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/14.jpg)
Goold & Campbell’s Corporate Management Styles: Financial and Strategic Control
Goold & Campbell’s Corporate Management Styles: Financial and Strategic Control
High
Low
CONTROL INFLUENCE
Strategicplanning
Centralized
Strategiccontrol
Holdingcompany
Financialcontrol
CO
RP
OR
AT
E IN
FL
UE
NC
E
Flexible strategic Tight strategic Tight financial
![Page 15: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/15.jpg)
Corporate Management Applications of PIMS Analysis
Corporate Management Applications of PIMS Analysis
• Setting performance targets—feeding business unit strategic and industry data into the PIMS
regression model gives performance norms for the business (PAR ROI).
• Formulating business unit strategy— PIMS model can simulate the impact of changing strategic variables.
• Allocating investment funds between businesses— PIMS Strategic Attractiveness Scan comparison different business units’ strategic attractiveness and their cash flow characteristics
![Page 16: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/16.jpg)
Managing Linkages between BusinessesManaging Linkages between Businesses
KEY ISSUE—How does the corporate center add value to the business?
BASIS OF BUSINESS LINKAGES—Sharing of resources and capabilities.
SHARING OCCURS AT TWO LEVELS:• Corporate level—common corporate services• Business level—sharing resources, transferring capabilities
PORTER’S ANALYSIS OF BUSINESS LINKAGES AND CORPORATE STRATEGY TYPES• Portfolio management— Parent creates value by operating an internal capital market• Restructuring—Parent create value by acquiring and restructuring Inefficiently-managed businesses• Transferring skills—Parent creates value by transferring capabilities between businesses• Sharing activities—Parent creates value by sharing resources between businesses
ROLE OF DOMINANT LOGIC—importance of corporate managers’ perception of linkages
![Page 17: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/17.jpg)
What Corporate Management Activities are Implied by Porter’s “Concepts of Corporate Strategy”
What Corporate Management Activities are Implied by Porter’s “Concepts of Corporate Strategy”
(1) Portfolio Management• Using superior information and analysis to acquire attractive companies at
favorable prices (e.g. Berkshire Hathaway).• Minimizing cost of capital (e.g. GE)• Create efficientt internal system for capital allocation (e.g. Exxon-Mobil)• Efficient monitoring of business unit performance (e.g BP-Amoco).
(2) Restructuring: Intervening to cut costs and divest under performing assets (e.g. Hanson during 1980s & early 1990s)
(3) Transferring skills: —Transferring best practices (e.g. Hewlett-Packard)—Transferring innovations (e.g. Sharp)—Transferring key personnel between businesses (e.g. Sony)
(4) Sharing activities:——Common corporate services (e.g. 3M)Common corporate services (e.g. 3M)——Sharing Sharing operational resources and functions (e.g. sales and distribution, manufacturing facilities).
![Page 18: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/18.jpg)
Rethinking the Management of Multibusiness
Corporations: Lessons from General Electric Rethinking the Management of Multibusiness
Corporations: Lessons from General Electric
•Delayering --- from 9 or 10 layers of hierarchy to 4 or 5
•Decentralizing decisions.
•Reformulating strategic planning—from formal, document-intensive analysis to direct face-to-face discussion of key issues.
•Redefining the role of HQ—from checker, inquisitor, and authority to facilitator, helper, and supporter.
•Coordinating role of HQ— corporate HQ to lead in creating the “boundaryless corporation” where innovations and ideas flow and where horizontal coordination occurs to respond to new opportunities.
•HQ as change agent— corporate HQ driving force for continual organizational change (e.g. “workout”, “six-sigma”).
Jack Welch’s transformation of GE’s structure and management systems:
![Page 19: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/19.jpg)
Rethinking the Management of Multibusiness Corporations: Lessons from ABB
Rethinking the Management of Multibusiness Corporations: Lessons from ABB
Matrix organization—both product and country / regional coordination, but reporting requirements flexible.
•Radical decentralization—ABB’s corporate HQ is tiny (<100 staff). Decision making authority lies with individual national subsidiaries (mostly small or medium-sized businesses).
•Bottom-up management. Each business has its own balance sheet and can retain 1/3 of net income.
•Informal collaboration and integration.
Key features of ABB’s corporate management system:
Yet, for all of ABB’s apparent success at reconciling coordination with Decentralization, by 2002-03, deteriorating profitability and complexity of matrix structure causes ABB to adopt simpler line of business structure
![Page 20: Managing the Multibusiness Corporation Structure of the Multidivisional Company oTheory of the M-form oThe divisionalized firm in practice The Role of](https://reader036.vdocument.in/reader036/viewer/2022082516/56649d345503460f94a0a58f/html5/thumbnails/20.jpg)
Rethinking the Management of Multibusiness Corporations: Bartlett & Ghoshal’s Analysis
of Key Management Processes
Rethinking the Management of Multibusiness Corporations: Bartlett & Ghoshal’s Analysis
of Key Management Processes
Managing the tension between short-term
ambition
Managing operational interdependencies and
personal networks
Creating and pursuing opportunities
Creating and maintaining organizational trust
Linking skills, knowledge, and resources
Reviewing, developing, and supporting initiatives
Shaping and embedding corporate purpose
Developing and nurturing organizational
values
Establishing strategic mission & performance standards
Front-line Management Middle Management Top Management
RENEWAL PROCESS
INTEGRATION PROCESS
ENTREPRENEURIAL PROCESS