Managing Unsaleable Merchandise

DC Internal Procedures

Walgreens | Admin Dept | Moreno Valley DC – 9/5/07

What’s Changed

• BoxesBoxes

• ORM-D ShipmentsORM-D Shipments

• Strong Environmental ServicesStrong Environmental Services

• Store returned donationsStore returned donations

New! Food / Non-Food Boxes

• BoxesBoxes• Strong

Environmental Services

• ORM-D shipments

• Store returned donations

•Only use these boxes when packaging donated product.

•Still continue to write down the Tote# on each box

959845 = Unopened Food Product

959844 = Non-Food Product

35 lbs. Max!

Unopened Food Products

• BoxesBoxes• Strong

Environmental Services

• ORM-D shipments

• Store returned donations

SEALED FOOD ITEMS (except cooler items) can be donated even if:

-Box is damaged or missing label

-“Sell by” or “Best by” date is in the past

example: box is razor cut but the inner packing is intact.

IMPORTANT: If product has a past “EXP” date, product must be destroyed.

35 lbs. Max!

Non-Food Products

• BoxesBoxes• Strong

Environmental Services

• ORM-D shipments

• Store returned donations

SEALED non-food items that have NOT EXPIRED can be donated even if the outer packaging is damaged.

Examples of acceptable non-food items:

35 lbs. Max!

• ORM-D ORM-D shipmentsshipments

If a donation box contains at least 1 ORM-D item in it, the outside of the box must be marked “ORM-D”.

Note: this will be done by Admin at the approval process.

Examples of ORM-D products:

Shipping ORM-D Donations

Can’t donate it, Can’t trash it!

• Strong Strong Environmental Environmental ServicesServices

Some items cannot be donated due to legal restrictions or cannot go in the regular trash for environmental reasons.

35 lbs. Max!WIC 959843

Examples of products we can’t donate or trash

• Strong Strong Environmental Environmental ServicesServices

•Expired Non-Food items•Expired OTC drugs, devices, cosmetics (e.g., vitamins, band-aids, cough drops, sunscreen)

•Accelerants (e.g., lighter fluid, cigarette lighters)

•Nail polish and nail polish remover•Hair sprays (aerosol cans)•Hair coloring, removal, and bleaching products•Bug repellants, bug killers•Pet flea and tick products (liquid form)•Aerosol cans•Ammonia and ammonia-based products•Fertilizers•Hydrogen peroxide•Rubbing alcohol

35 lbs. Max!

Handling Store returned Donations

• Store returned Store returned donationsdonations

Stores will be returning "Donation" boxes to the DC.

These boxes need to be palletized and staged in shipping (don't use orange pallets).

Do not mix these boxes with DPI boxes.

Admin will load these returned "Donation" boxes into a 2ndHarvest trailer.

Questions?