managing workplace diversity
TRANSCRIPT
![Page 1: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/1.jpg)
![Page 2: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/2.jpg)
Managing Workplace Diversity
![Page 3: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/3.jpg)
PRESENTED BY:Sikander
Sulman ZahidSidra Manan
Sardar
Zarqa AhmedSafia Batool
![Page 4: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/4.jpg)
CONTENTS• Introduction• Parameters of diversity • Attitudes Toward Diversity• Importance of managing diversity• Challenges of managing diversity• Strategies for managing diversity• Ways to be inclusive• Benefits of managing diversity• Managers & diversity• Team member & diversity
![Page 5: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/5.jpg)
What Is Diversity? Diversity is defined as a difference or variety. Without
differences or variety among people in the world, the ability to grow and learn would be limited.
![Page 6: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/6.jpg)
Diversity at WorkplaceDiversity in the workplace refers to differences we recognize in
ourselves and others, such as: Gender, Culture, Race, Ethnicity, Age, Religion, Sexual Orientation, Family Structures, Physical and Mental
Disabilities or Challenges.
![Page 7: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/7.jpg)
Parameters of Diversity
Primary Dimensions• Race• Ethnicity• Gender• Age• Disability
Tertiary Dimensions• Beliefs• Assumptions• Perceptions• Attitudes• Feelings• Values• Group norms
Secondary Dimensions• Religion • Lifestyle• Economic status • Culture• Sexual orientation • Family status• Thinking style • Geographic origin• Political orientation •Nationality• Work experience • Language• Education
![Page 8: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/8.jpg)
Global DiversityGender Diversity• Iceland, Denmark & Norway• Pakistan, Turkey, Chile & UAE
Age Diversity• Indonesia & Philippines, Iceland• Hungary, Belgium, Slovakia, France
and Luxembourg
Educational Diversity• New Zealand, the U.S. and Japan• Argentina, China and the Czech
Republic
Migrant Diversity• UAE, Luxemburg, Singapore
Diverse Labour Forces• Norway, New Zealand, Iceland,
Australia, Switzerland• Czech republic, Turkey, Hungary
and Pakistan
Sectorial Diversity• Australia, Canada, Ireland, New
Zealand and Russia• Philippines, Indonesia, China,
Thailand and Pakistan
Income Diversity• Brazil, Chile, Mexico and Argentina
![Page 9: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/9.jpg)
Attitudes Toward Diversity• Ethnocentrism = belief that one’s own group or
subculture is inherently superior to other groups or cultures
• Enthnorelativism = belief that groups and subcultures are inherently equal
• Pluralism = an organization accommodates several subcultures
![Page 10: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/10.jpg)
Importance of Managing Diversity
• Well managed diverse teams out perform homogeneous teams & vice versa
• Reputation in the market & attract best employees• Employees who feel valued & rewarded are more engaged
& motivated• Greater employee engagement lead to lower turnover rate
![Page 11: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/11.jpg)
Challenges of Managing Diversity
• Discrimination• Stereotypes and preconceptions• High turnover rate• Absenteeism• Conflicts in team members• Increase tension• Productivity decrease
![Page 12: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/12.jpg)
Strategies for Managing Diversity
1. Management commitment 2. Reinforce employee competencies3. Actively facilitate inclusiveness4. Communicate effectively5. Evaluate effectiveness
![Page 13: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/13.jpg)
Management Commitment• Demonstrate commitment and accountability• Communicate• Be a role model
“Our management is pretty transparent and forthcoming. We are better able to understand the reasons behind management’s actions.” (Qian Hu)
![Page 14: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/14.jpg)
Build a Team of Champions• Develop, implement and monitor initiatives• Create awareness• Understand the needs of employees
![Page 15: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/15.jpg)
Reinforce Employee Competencies
• Recruitment1. Identify diversity management values2. Build effective recruitment process3. Train your interviewers
![Page 16: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/16.jpg)
• Learning and Development 1. Introducing new employees2. Orientating foreign employees3. Training for employees & managers“I feel a great sense of satisfaction when the workers were able to demonstrate the ability to speak functional English at the end of the Programme.” SupervisorHSL Constructor Pte Ltd (“HSL”)
• Performance management
Reinforce Employee Competencies
![Page 17: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/17.jpg)
Actively Facilitate Inclusiveness• Workplace activities• Workplace design• Buddy system• Employee networks• Awards and recognition• Manage employee grievances
![Page 18: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/18.jpg)
Workplace Activities• Most effective practice in promoting an inclusive and
harmonious workplace culture.• Themes on common interest to create bond• Encourage participation at all levels• Organise events to facilitate greater understanding
![Page 19: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/19.jpg)
Workplace Design• Creating spaces for employees to interact and meet
informally• Creating an open office environment• Designing the workplace keeping in mind different
employee population
![Page 20: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/20.jpg)
Buddy System• To help new employees settle into the organisation• Invite the new employees to an introduction meal• introduce them to colleagues• Be a point of contact for questions, feedback or to provide
guidance• Check in with the new employees regularly
“Muvee Technologies”
![Page 21: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/21.jpg)
Employee NetworksEmployee resource groups for employees
• share personal experience and obtain advice
• Provide a support system• Highlight important issues
Mentorship Programmes
• Establish clear goals• Provide training and
support for mentors• Provide guidelines to
mentors• Reverse mentoring
![Page 22: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/22.jpg)
Awards & Recognition• Be clear about the context and expectations• Team-based recognition or rewards• Recognition should properly demonstrate the specific
action or behavior
![Page 23: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/23.jpg)
Manage GrievancesDisputes or discrimination/bullying at work can have significant negative impact on employees• Equality & mutual respect should be stated clearly• Place channels for employee help or guidance• Assure employee of confidentiality
“The Marriott “
![Page 24: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/24.jpg)
Communicate Effectively
• Telling the importance of inclusive environment• Tips to enhance relationships with employees• Benefits of inclusive environment
“Ernst & Young”
![Page 25: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/25.jpg)
Evaluate Effectiveness• Recruitment• Employee engagement• Promotion rate• Retention rate
![Page 26: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/26.jpg)
Encouraging HarmonyDON’T
• Emotions effect on behavior
• Underestimation of others ideas
• Give up when there is a conflict
DO• Focus on Common interest• Create friendly
environment• Have an open mind• Open communication
![Page 27: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/27.jpg)
Benefits of Managing Diversity
• Increased Productivity• Increased creativity and Problem solving• Attract and Retain talent• Help to build synergy in teams and enhances communication
skills• New attitudes• Language skills
![Page 28: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/28.jpg)
Managers &
Diversity
![Page 29: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/29.jpg)
Different Backgrounds• Preferences & decisions
o In recruitmento In team arrangements and
work assignmentso In providing feedback and
evaluating performanceo In your day-to-day interactions
• Tips to be more inclusiveo Respect differenceso Keep an open mindo Build self-awarenesso Get to know your team
members on an individual levelo Acknowledge differences in
communication styles and languages
![Page 30: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/30.jpg)
![Page 31: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/31.jpg)
Generations & Nationalities
MANAGING ACROSS GENERATIONS
o Gen Y(Born after 1980)o Gen x Born between1965
and1980o Baby boomers Born between
1946 and 1964o Traditionalists Born before
1946
MANAGING ACROSS NATIONALITIESAND CULTURES• Language
o Direct vs. indirecto Perception of timeo Perception of hierarchyo Perception of individual vs.
collective
![Page 32: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/32.jpg)
![Page 33: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/33.jpg)
Ways Managers Deal with Workplace
Diversity
![Page 34: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/34.jpg)
Team Members & Diversity
![Page 35: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/35.jpg)
Team Member & Harmonious Culture
Team Work Togethero Level of communication and
interactiono Level of collaborationo Mutual care and supporto Team morale
Maintaining Team Culture
o Focus on common goalso Communicate the
importance of inclusive environment
o Address and resolve conflicts promptly
o Interact & understand each other
![Page 36: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/36.jpg)
Ways Members Deal with Workplace
Diversity
![Page 37: Managing Workplace Diversity](https://reader035.vdocument.in/reader035/viewer/2022062523/58f9c13f760da32f4b8b5abc/html5/thumbnails/37.jpg)
THANK YOU
"God's Love is all-inclusive, and we should be as well."