manifesto for a standard on knowledge exchange in social knowledge management environments
DESCRIPTION
Manifesto for a Standard on Knowledge Exchange in Social Knowledge Management EnvironmentsTRANSCRIPT
Pein l , René,
Thalmann , Stefan,
Hetmank , Lars,
Kruse, Paul ,
Seeber, Isabel la ,
Pawlowsk i , Jan .M. ,
B ick, Markus ,
Maier, Ronald,
Schoop, Er ic
MANIFESTO FOR A STANDARD
ON KNOWLEDGE EXCHANGE IN
SOCIAL KNOWLEDGE
MANAGEMENT ENVIRONMENTS
http://slidesha.re/Tqu9qk
CURRENT TEAM
KNOWLEDGE MANAGEMENT – CHANGING
LANDSCAPES AND INSTRUMENTS
Increasing interaction and collaboration
Emergence of Social Software
Importance of contextual information
Beneficial for KM activities
To be captured and re-used
Lack of context representation in current systems
Missing standards
Our aim: Specification for contextual information
CURRENT STANDARDIZATION EFFORTS
Technical standards (document formats, metadata)
Dublin Core
Learning Object Metadata (LOM)
Business Process Model Notation (BPMN)
IMS Learning Design Specification
Contextualized attention metadata (CAM)
RDF, OWL
OOXML, PDF, ODF
Human-oriented standards (guidelines and good practices)
4
CONCEPTS AND TERMS
Knowledge Activity
Knowledge Activity Stream
Knowledge Trace
Knowledge Object
Knowledge Bundle
Knowledge Container
Know
ledge
Obje
ct
Pers
pect
ive
Knowledge
Worker
PerspectiveK
now
ledge
Pro
cess
Persp
ective
Knowledge
Trace
Know
ledge
Bundle
Knowledge
Activity Stream
Know
ledge
Activity
CONCEPTS AND TERMS
New Concepts Description
Knowledge Activity (KA) Goal directed actions within a user's context
Knowledge Activity Stream (KAS) Time-ordered list of knowledge activities (user-centric
perspective)
Knowledge Trace (KT) Codified representation of a user's action that captures
contextual information
Contextual Information Information, e.g. time, place, actions performed on
knowledge objects as well as related people and their
skills
Knowledge Object (KO) Codified knowledge of externalized knowledge (e.g.
paragraphs, tables, figures, mind maps)
Knowledge Bundle (KB) Collection of knowledge traces that are affiliated to a
knowledge object (object-centric perspective)
Knowledge Container (KC) A set of knowledge objects and their corresponding
knowledge bundles
6
PROPOSED SEMANTIC MODEL
Context
System
Knowledge
Object
Activity
CommunityPersonActorOrgani-
zation
Pro
ce
ss
location
time
action
target
Event
...
...
...
...
Knowledge Trace
use
sgenerates/provides
en
ga
ge
d in
knows
part of
records
aggrega-
ted in
part of
has
acts ashas
Knowledge
Bundle
BPMN
ActivityStreams CAM
hCal
FOAF
SIOC
ActivityStreams
schema.org
hCard
CAMDC
LOM
W3C
POI
ActivityStreams
OpenSocial
BPEL
FOAF
Collaborative development of research paper
literature review
tables
ontology
first draft
discussions
e-mails
video conferences
…
Potential challenge
integrate an additional member
…
USE CASE
We need new ways of representing knowledge management in standards.
The paper identifies six major concepts that are needed to foster knowledge exchange between social environments.
This work represents an initial step of the development towards a potential standard.
Next steps
Development of ontology-based standard
Develop use cases
Open discourse (Discuss, Test, Improve!)
Launch interest Group (e.g., within European Standardization Body CEN)
CONCLUSION & OUTLOOK
