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www.aquaprojects.com.au 1
Alternative Delivery Mechanisms & Alternative Delivery Mechanisms & Managing Non Managing Non Conventional Conventional
Contracts Contracts
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Drivers for Change
1. Emerging contracting environment:
Environment of
Uncertainty
Changing Client Needs Diverse Stakeholder
Interests
Community Involvement in Decision Making
Shifting Political Imperatives Rapid Technological
Changes
People and Relationship Issues
Project Scope Changes
2. Traditional Risk transfer strategies inappropriate in uncertain circumstances
3. Human relationships KEY to dealing with uncertainty
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Some Key Issues
Client § Non completion of annual works
program unacceptable § Difficult to find skilled resources § ‘Work in progress’ for some
Regulatory environments § Delayed start to the delivery
phase § Project budget overruns § Uncertainty about future funding
requirements § Product / facility quality issues § Demand exceeds supply in some
markets so fewer providers in the marketplace
§ See the ‘adversarial approach’ as wasting scarce resources
Contractor § Skilled labour & subcontractor
shortages § Intense competition for skilled
technical resources § After effects of past tight margins
low profitability § Cost of bidding must be contained
within budgets § Competing on a level playing field § Traditional low level of staff skills
development
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Choosing a Choosing a Delivery Model Delivery Model
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Factors that will effect the Delivery Strategy Choice
§ Scope of the project
§ Nature of the work
§ Corporate and project objectives
§ Level of project uncertainty
§ Role of the client
§ Client attitude to risk
§ Client attitude to innovation
§ Market conditions
§ (others)
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Accepted ways of choosing a Delivery Strategy
§ Custom and practice (“… the way it is always done around here.”)
§ Tailored to match specific corporate and project objectives (usually assisted by a transaction manager
§ Client preference (or bias)
§ Analytical approach (use of tools)
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3DM Decision Making Process
Project Scope
Market Conditions
§ Corporate Objectives
§ Project Specific Objectives
§ Procurement / Delivery Strategy
§ Procurement / Delivery Tactics
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Scoping the Scoping the Project or Program Project or Program
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Scoping the Project
§ Project Scope includes all the work required, and only the work required, to complete the project successfully. It is primarily concerned with defining and controlling what is or is not included in the project
§ Differentiate between § Project Scope & Product or Facility Scope
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Inception
And
Feasibility
Project
Definition
Concept
Development
Design &
Document
Procure &
Construct
Commission
& Handover
Operate
§ The project package may comprise one or many of the elements
The Infrastructure Supply Chain:
Scoping The Project
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3DM Decision Making Process
Project Scope
Market Conditions
§ Corporate Objectives / Project Goals
§ Project Specific Objectives
§ Procurement / Delivery Strategy
§ Procurement / Delivery Tactics
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Project Goals The common link between the Agency and the project
Project Goals are the primary reasons for proceeding with a project, and should strongly correlate with the Agency’s Corporate Goals. Typical project goals may include:
§ “the provision of water purification (or reclamation) services of sufficient capacity to meet the needs of the community” or
§ “the cost effective provision of services in a manner consistent with ecologically sustainable development”, etc.
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Project Objectives The specific outcomes required of the project
Project Objectives are the specific targets by which the Project Goals are identified as measurable target outcomes eg.;
§ to provide a water treatment facility to a nominated capacity and to nominated performance standards by a required inservice date.
They also typically include a range of corporate business objectives that are not specifically related to the project, eg.
§ to remain below an identified borrowings level, etc.
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Project Strategies The methods by which project objectives will be achieved
Project Strategies encapsulate the specific methods by which it is planned to undertake the project, and include strategies on the project delivery model, contractual packaging, and the like.
§ These strategies are focussed on devising the means of delivery that will maximise the likelihood of project success and minimise the possibility of failure.
This is the area of emphasis for the 3DM decision making methodology, as it focuses on evaluating which delivery strategy is most likely to produce the outcomes (i.e. goals and objectives) desired by the agency.
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Project Tactics Specific devices to enhance the likelihood of project success
Project Tactics focus on fortifying the likelihood of project success by devising specific tactical measures that will strengthen the generic form of the selected delivery strategy.
Project tactics typically include devices such as purpose written “Special Conditions of Contract” and the like.
Choosing a Delivery Model – 3DM model
A contract for delivery of a service where the contractor owns the assets and operates them for an extended period.
Build Own Operate Transfer (BOO/BOOT)
This packaging focuses on lifecycle cost comparisons by adding an operational term to design & construction.
Design Build & Operate (DBO or BTO)
A single package where the contractor takes on the normal construction and preliminaries risk, and provides project management services and manages the design for a fixed fee. The contractor engages and pays any subcontractors. The designer may be initially engaged by the client or selected by the contractor from a prequalified panel.
Managing Contractor
A single point delivery method of, i.e. Contractor undertakes design, procurement and manages the construction and commissioning phases. Construction & equipment costs pass through to the client. Turnkey project outcomes
Engineering Procurement and Construction Management
(EPCM)
A contract for operations and maintenance of assets that have been built and are owned by the Client.
Service Contract
A single packaging of design and construction and commissioning risks to optimise asset costs.
Design and Construct (D&C)
Two packages, one for all design, construction & commissioning other than civil works; the other civil works
Process Systems
Where purchaser and provider work together using bestforproject drivers, and the contractor is paid open book cost and performance adjusted margin
Alliance Contract
The sequential method of delivery, i.e Client separately appoints consultants, builders, and equipment suppliers.
Construct to Design
GENERAL FORM PROCUREMENT / DELIVERY METHOD
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Choosing a Delivery Model – 3DM model
§ Corporate & Community Scope Issues § Economic Development § Principal’s Risk § Corporate Treasury § Staffing § Community
§ Performance & Physical Scope Issues § Project Cost § Changes in Physical Scope § Site Risks § Design & Quality § Facility Process Performance § Interface Risk § Controlling time § Client/Owner management needs § Client/Owner staff involvement
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Corporate & Community Scope Issues
CORPORATE TREASURY C8 Need to secure State/Federal subsidies C9 Contractor to finance construction works C10 Contractor to finance future augmentation works at the site C11 Agency wants project debt 'off balance sheet‘ C12 Agency wants project debt to be competitively bid
STAFFING C13 No loss of employment for existing staff C14 Need to maintain direct control of operations staff C15 Agency to retain O&M expertise as a stepin/ backup role C16 O&M services to be contracted C17 Retain ongoing flexibility in operator selection
COMMUNITY C18 Agency wants a direct relationship with the community C19 Agency needs to limit/control impact on rates C20 Agency's stakeholders do not favour private sector operation C21 Agency's stakeholders do not favour private sector ownership
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Performance & Physical Scope Issues
FACILITY PROCESS PERFORMANCE P23 Optimisation of existing plant operations is a priority P24 ‘Commissioning Guarantee' required P25 Ongoing 'Process Guarantee' required
INTERFACE RISKS P26 Plant contractor to take or share catchment management risks P27 Plant contractor to take or share reticulation system risks P28 Have only a single contract interface for project delivery P29 Minimise the number of contract interfaces P30 Commissioning to be carried out by the process designer P31 Commissioning to be carried out by the head contractor P32 Contract operator to carry biosolids & screenings disposal risk P33 Agency to manage and carry the risks on biosolids & screenings disposal P34 Agency to retain overall management of effluent disposal/reuse
CONTROLLING TIME P35 Need to minimise the project delivery time P36 Maintain flexibility on time & cost rate of project delivery
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Sample 3DM output
Summary
0
50
100
150
200
250
300
350
400
450
ConstructtoDesign Alliance Process Contract Design&Construct DBO BOOT EPCM Managing Contractor
Delivery Methods
Inhouse
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Choosing a Delivery Model – 3DM model
§ Issues Preweighted for each Procurement / Delivery strategy § (client experience – validated with DPWC NSW 2000)
§ Scoring in teams e.g. § Owner perspective § Operator / Maintainer perspective § Project Manager / Delivery Manager perspective § Community / Stakeholder perspective
§ Taking the project stakeholders on the journey to choose a suitable Delivery Model
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Decision Making Process
Project Scope
Market Conditions
§ Corporate Objectives / Project Goals
§ Project Specific Objectives
§ Procurement / Delivery Strategy
§ Procurement / Delivery Tactics
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Market Conditions
§ Are there enough players in the market who can deliver the anticipated scope?
§ Do enough of the players have access to skills to ensure competition?
§ Is our offer attractive to enough players to ensure competition?
§ What is the demand for delivery of the anticipated scope within our timings?
§ What are the broader market conditions for our potential suppliers?
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Forecast Turnover Projects Client Value
$m M J S D M J S D M J S D M J S D M J S D M J S D M J S D M J S D M J Burdekin Pipeline Sunwater 200 $ 33.333 33.333 33.333 33.333 33.333 33.333
Boggo Road Busway QT 170 $ 18 18 18 18 18 18 18
Tugun Bypass MRD 540 $ 54 54 54 54 54 54 54 54 54 54
INB Stages 1 and 2 QT 280 $ 35 35 35 35 35 35 35 35
RG Tanna Wharf Berth 4 CQPA 150 $ 25 25 25 25 25 25
Southern Regional Pipeline SEQ Water 300 $ 30 30 30 30 30 30 30 30 30 30
SEQIPP Rail Program Alliance QR 800 $ 40 40 40 40 40 40 40 40 40 40 40 40 40 40 40 40 40 40 40 40
Ipswich Logan Road Interchange MRD 120 $ 20 20 20 20 20 20
Ripley Valley Projects x 3 MRD 180 $ 15 15 15 15 15 15 15 15 15 15 15 15
North South Bypass Tunnel BCC 1,200 $ 75 75 75 75 75 75 75 75 75 75 75 75 75 75 75 75
Western Corridor Recycled Water Scheme SEQ Water 300 $ 50 50 50 50 50 50
DBCT Wharf and Outloading Facilities Babcock & Brown 130 $ 16.25 16.25 16.25 16.25 16.25 16.25 16.25 16.25
Gold Coast Cruise Ship Terminal TBA 300 $ 25 25 25 25 25 25 25 25 25 25 25 25
Gas Fired Power Station Dalby Energex 300 $ 25 25 25 25 25 25 25 25 25 25 25 25
Gateway Bridge Duplication QML 1,600 $ 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Central QLD Rail Alliance Program QR 600 $ 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5
Airport Northern Access Road BACL 120 $ 15 15 15 15 15 15 15 15
Sunshine Coast Motorway MRD 280 $ 28 28 28 28 28 28 28 28 28 28
Ipswich Road to Centenary Highway MRD 320 $ 32 32 32 32 32 32 32 32 32 32
PNG Gas Pipeline APC 2,000 $ 125 125 125 125 125 125 125 125 125 125 125 125 125 125 125 125
Tarong Energy Alliance Tarong Energy 400 $ 40 40 40 40 40 40 40 40 40 40
Gold Coast Desal Plant SEQ Water 400 $ 40 40 40 40 40 40 40 40 40 40
Mt Lindsay Upgrade MRD 150 $ 18.75 18.75 18.75 18.75 18.75 18.75 18.75 18.75
Townsville Cruise Ship Terminal Tab Corp 300 $ 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5
Hale Street Bridge Link BCC 150 $ 18.75 18.75 18.75 18.75 18.75 18.75 18.75 18.75
Wiggins Island CQPA 400 $ 40 40 40 40 40 40 40 40 40 40
Northbank Qld Gov 300 $ 25 25 25 25 25 25 25 25 25 25 25 25
Springfield/Darra Road/Rail Corridor QR 800 $ 66.667 66.667 66.667 66.667 66.667 66.667 66.667 66.667 66.667 66.667 66.667 66.667
Pacific Motorway Upgrade MRD 400 $ 50 50 50 50 50 50 50 50
CAR Stage 2 Comalco 1,000 $ 83.333 83.333 83.333 83.333 83.333 83.333 83.333 83.333 83.333 83.333 83.333 83.333
Eastern Busway QT 530 $ 53 53 53 53 53 53 53 53 53 53
Balance of Central Qld Rail Program QR 2,000 $ 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
QR Northern Missing Link (NewlandsGoonyella) QR 700 $ 58.333 58.333 58.333 58.333 58.333 58.333 58.333 58.333 58.333 58.333 58.333 58.333
Misc Coal Mine Rail Spurs Misc 300 $ 37.5 37.5 37.5 37.5 37.5 37.5 37.5 37.5
QR Southern Missing Link (SuratGladstone) QR 1,200 $ 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60
Second Parallel Runway BACL 1,000 $ 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5 62.5
Airport Link MRD 1,500 $ 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75 93.75
Abbot Point Stage 3 Ports Corp 400 $ 50 50 50 50 50 50 50 50
Balance of SE QLD Rail QR 2,000 $ 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
Northern Busway BCC/QT 500 $ 41.667 41.667 41.667 41.667 41.667 41.667 41.667 41.667 41.667 41.667 41.667 41.667
Wyaralong Dam Sunwater 200 $ 25 25 25 25 25 25 25 25
Toowoomba Range Bypass MRD 700 $ 50 50 50 50 50 50 50 50 50 50 50 50 50 50
Ipswich Motorway Upgrade balanceMRD MRD 2,000 $ 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
27,220 $ $ 87
$ 235
$ 412
$ 879
$ 898
$ 1,272
$ 1,239
$ 1,214
$ 1,322
$ 1,347
$ 1,583
$ 1,538
$ 1,586
$ 1,339
$ 1,474
$ 1,331
$ 1,294
$ 1,119
$ 994
$ 731
$ 648
$ 608
$ 608
$ 608
$ 566
$ 566
$ 410
$ 410
$ 260
$ 200
$ 100
$ 100
$ 100
$ 100
Monthly Turnover
$ 29
$ 78
$ 137
$ 293
$ 299
$ 424
$ 413
$ 405
$ 441
$ 449
$ 528
$ 513
$ 529
$ 446
$ 491
$ 444
$ 431
$ 373
$ 331
$ 244
$ 216
$ 203
$ 203
$ 203
$ 189
$ 189
$ 137
$ 137
$ 87
$ 67
$ 33
$ 33
$ 33
$ 33
2006 2007 2008 2009 2010 2011 2012 2013
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Assumptions – Capacity
§ Generally CCF companies are at their capacity and will only get busier as QMCA members move up to larger projects
§ QMCA companies are approaching their capacity.
§ Assume that 15 QMCA companies are currently turning over $150M in the work represented in this report – combined turnover $2.25B per year = $188M per month.
§ Say current residual capacity $150M per month.
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Turnover
Forecast Turnover Major Projects >$100M
$
$100
$200
$300
$400
$500
$600
Mar06
Jun06
Sep06
Dec06
Mar07
Jun07
Sep07
Dec07
Mar08
Jun08
Sep08
Dec08
Mar09
Jun09
Sep09
Dec09
Mar10
Jun10
Sep10
Dec10
Mar11
Jun11
Sep11
Dec11
Turnov
er ($M's) p
er Mon
th
Turnover Current Capacity
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So what are some solutions?
§ Interstate Contractors § Yes, this is happening but they are also very busy.
§ Overseas Contractors § Yes, and this is starting to happen at the top end – eg. Hochtief, Bouygues, B+B,
Saipem, Spie.
§ Overseas Staff § A number of QMCA organisations are recruiting overseas. Is the Dept
Immigration aware of the extend of the need.
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So what are some solutions?
§ Offshore fabrication § Number of member companies now looking overseas for not only fabricated
steel but precast concrete.
§ Overseas labour § Is this an option ?
§ Increase labour pool from § School leavers into trades – BCITF are working on this thru their Qld Skills
Plan. Needs to be rolled out.
§ Rural workers to the industry – Needs a coordinated training strategy
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So what are some solutions?
§ Prioritise the infrastructure work § Focus on critical projects
§ Procurement § Remove the burden on tendering resources. A bid field of two rather than
open market will reduce wasted effort and resources. It will also allow greater focus and better bids.
§ Alliance and ECI models
§ Preselected contractors. Award on basis of available capacity and performance – similar to the way consultants are engaged.
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So what are some solutions?
§ Greater involvement between QMCA and Government Departments
§ Early and regular updates into upcoming projects
§ Closer working relationship key to successfully managing this workload
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Delivery Model/Strategies
§ Situations require a wide range of delivery methods § Best answer is a matching of project circumstances with
methods § A spectrum of possibilities
Risk Transfer Risk Embrace
Traditional Lum
p
Sum or S
.O.R.
Document and
Constru
ct
Design and
Constru
ct
Project
Managem
ent
Constru
ction
Managem
ent
Managing
Contractor
Cost Reimbursable
Perfo
rmance Incentive
Alliancing
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Relationship Relationship Contracting Contracting
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Modern Project Delivery Options Traditional
Partnering
Cost R
eimbursable
Performance
Incentive
Incentives with
Joint M
anagem
ent
Alliance
Legal Frame
Traditional Adversarial “BlackLetter” Law
Relational Frame
Collaboration Partnerships
§ Modern complex projects with uncertainties are being delivered using Relational options.
§ Success depends on relationships.
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Water Industry Applications of the ‘Pure or Traditional Alliance’ Model
§ Awoonga Dam for GAWB [D&C] $100M
§ Treatment Plant Upgrades for Brisbane Water [D&C] $150M
§ Gippsland Water Factory [D&C] $70M
§ Southern Regional Water Pipeline [Approvals, D&C] $250M
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Water industry applications of the ‘Project Alliance’ Model
§ Maroochydore STP upgrade [D&C] $3M
§ Gold Coast Coombabah Water Futures Alliance [EPCM] $77M
§ Coffs Harbour Deep Sea Release [D&C] $19M
§ Coffs Harbour Woolgoolga STP upgrade [EPCP] $17M
§ Citiwater Townsville Wastewater Infrastructure Upgrade Program [3 Treatment Plants DBP, other projects D&C] $55M
§ PimpamaCoomera Waterfuture Program Management Services [PM 36 years] $510M
§ Gold Coast Desalination Project [DBO] $150M
§ Southern Regional Water Pipeline [O&M Services] – 10 years
§ Coffs Harbour Infrastructure Program [WRP & WTP DBP & Bridge & Community Centre D&C] $80M
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Water Industry Applications of the ‘Competitive TOC Alliance’ Model
§ Bega Valley Sewerage Project $80M
§ Merrimac Wastewater Treatment Plant Upgrade Project, for Gold Coast Water [DBP] $48M
§ BeenleighMerrimacPimpama Wastewater Network Augmentation Program Alliance for Gold Coast Water $130M
§ Beenleigh Network [D&C] – Competitive TOC Alliances
§ Merrimac East & Merrimac West [D&C] – Project Alliances
§ Maroochydore Sewage Treatment Plant, for Maroochy Shire Council [DBP] $31M
§ Wetalla Wastewater Treatment Plant Upgrading, for Toowoomba City Council [DBP] $30M
§ PimpamaCoomera Waterfuture Infrastructure Package A [DBP] for Gold Coast Water $100M
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Case Study
Gold Coast City Council Gold Coast City Council
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Forecast Capital Expenditure Program – Gold Coast Water
0
50,000,000
100,000,000
150,000,000
200,000,000
250,000,000
2001/02 2002/03 2003/04 2004/05 2005/06 2006/07 2007/08 2008/09
Year
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Current Major Programs
§ Coombabah Waterfuture $77M § Project Alliance EPCM scope
§ Merrimac WWTP Upgrade $48M § Competitive TOC Alliance
§ Beenleigh Merrimac and Pimpama Wastewater Network Augmentations Alliance § Beenleigh Subprogram – Competitive TOC Alliance $32M § Merrimac Subprograms – Project Alliance – D&C scope $100M § Pimpama Subprogram – [under Pimpama Coomera Alliance]
§ Water Pumps and Pipes Program $72M § Managing Contractor
§ Pimpama Coomera Waterfuture Master Plan Implementation § Program Management Services – Project Alliance $10M § Treatment Plant Infrastructure – Competitive TOC Alliance $65M § Network Infrastructure – Competitive TOC Alliance $35M
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Future Major Programs
§ Desalination Project Alliance $150M § Project Alliance DBO scope
§ Southern Regional Water Pipeline $90M § Project Alliance – D&C scope
§ Regional Biosolids Management $35M § WWTP Odour Control $66M § Project Alliance – D&C scope
§ Total $780M
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Why Alliances/Alternative Delivery Methods?
§ Nature and scope of works program § Internal resource limitations § Maximising GCW operational staff input/involvement
§ Status of planning § Tight delivery schedules § Integrated focussed project team with flexible access to necessary skill sets and procurement opportunities
§ Incentives to ensure access to the “A” Team
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Why Alliances/Alternative Delivery Methods?
§ Reasonable cost outcomes without compromising quality
§ Flexibility to match changing project requirements § Environment for innovation, continuous improvement and knowledge transfer
§ Optimal engagement of stakeholders § Optimise internal communications
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Some Lessons Learnt
§ Coombabah Waterfuture Alliance (Traditional with EPCM Scope) § Spend time to scope at commencement
§ Progressively build team § Don’t misuse unit rates and rating curves § Preferable to have constructor on team
§ Need “real hands on” construction experience input to design § Sub alliances for major packages
§ Single Project Office where practical § Communication/commitment /culture issues with multiple offices
§ Market risk difficult to predict in TOC § Early involvement of regulators and key stakeholders essential
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Some Lessons Learnt
§ Competitive Alliances § Focuses proponents on Value for Money especially risk and opportunity allocations
§ Very intense but does reduce timeframes § Significant demands on organisational resources § Engenders a D&C culture § Innovation –v Descoping
§ Shortcomings in “endorsement” process § Difficult to introduce initiatives Probity issues § Outcome Endorse acceptable solutions only
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Some Lessons Learnt
§ Competitive Alliances § TOC1 to TOC2 § Allow time and cost in TOC1 § Management of TOC2 process difficult § Manage personalities as well as time and cost § Another opportunity to include other improvements
§ Clearly defined objectives and assessment criteria essential and upfront
§ Speed of delivery places severe stress on normal approval processes eg. DA’s and subsidy
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Future Directions
§ Pimpama Coomera Waterfuture Implementation § Combination of approaches § Progressive appointment of skill sets § Traditional for Services Program Management § Competitive Sub Alliances for contestable infrastructure provision
§ Extensive organisational change management § Integrate with parallel project to ensure consistency of approach with other projects
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The Result GCW CAPITAL EXPENDITURE
0
20
40
60
80
100
120
140
160
2000/01 2001/02 2002/03 2003/04 2004/05
Y EAR
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Key Points
§ Successful Project Procurement strategy; § Must support the Corporate Strategies & Project Goals § Agreed early & before the Feasibility is concluded § Be creatively and collaboratively developed § Reflect the specific features and context of the project § Reflect the current market conditions