manual de codigo de error para sst ver 1.7

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Page 1: manual de codigo de error para SST ver 1.7

SSSSTT EErrrroorr LLiisstt

Process Message Description Measure Main Could not read the Set-Up file <bpchost.ini>. No set-up file. Check to make sure that the program and the driver have been

properly installed. Main Could not read the Set-Up file <bpchost.ini>. No set-up file. Check to make sure that the program and the driver have been

properly installed. Main Download module ended in error. Bpchost.cha file read error occurred. Continue? Main Previous process is still running, or has ended in error. Bpchost.cha file exists. Continue? MainMenu Not enough space on the selected HDD. Out of drive space on the selected HDD. MainMenu Could not read the Set-Up file <DLM1.ini>. DLM1.ini file open error. Check to make sure that the program and the driver have been

properly installed. MainMenu Failed to update the intial setting file <DLM1.ini>. Temporary file for update the "config.sys" file open error. Please re-select the port before restarting the PC. MainMenu Could not read system file <Config.sys>. Config.sys file read/open error. If there isn't system file <Config.sys>, re-install the program. MainMenu Faled to update system file <Config.sys>. Config.sys file read/write error. Please re-select the port before restarting the PC. SelectingUnit Could not read the Set-Up file <bpchost.conf>. Could not obtain set-up information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. SelectingUnit Could not read the Set-Up file <bpchost.conf>. Could not obtain version information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. SelectingUnit There is no information for selected interface. Board folder exists, but no Version folders. SelectingUnit As necessary module is missing, cannot execute the job. Interface module activate error. RegisteringFirmware(NewROM) Could not read the Set-Up file <bpchost.conf>. Could not obtain set-up information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. RegisteringFirmware(NewROM) Could not read the Set-Up file <bpchost.conf>. Could not obtain set-up information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. RegisteringFirmware(NewROM) Information file cannot find. No "*.ift" file in the NewROM folder. File open error RegisteringFirmware(NewROM) There are more than two sets of ROM data in the NewROM folder.

ROM data must to be registered one by one. More than one information files exist. If you want to remove all the files in the NewROM folder and put

the ROM data set again, click <Delete all the files in the NewROM folder> button.

RegisteringFirmware(NewROM) Failed to remove the files in the NewROM folder File delete error. Verify if all the files were removed using Windows Exploreler. RegisteringFirmware(NewROM) Already registered. The file registered already.. RegisteringFirmware(NewROM) Could not read the Set-Up file <bpchost.conf>. Obtain version information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. RegisteringFirmware(SelectedFolder) Information file cannot find. No information file (*.ift). File open error RegisteringFirmware(SelectedFolder) There are more than two sets of firmware in the selected folder.

Firmware must to be registered one by one. More than one information files exist. Move the files in the selected folder using Window Exploreler.

RegisteringFirmware(SelectedFolder) The information file contains more than two model name information (TGM).

More than one set-up information items exist in the information file.

RegisteringFirmware(SelectedFolder) The information file contains more than two unit name information (TGBN).

More than one set-up information items exist in the information file.

RegisteringFirmware(SelectedFolder) The information file contains more than two version information (RV).

More than one set-up information items exist in the information file.

Page 2: manual de codigo de error para SST ver 1.7

Process Message Description Measure RegisteringFirmware(SelectedFolder) The information file contains more than two registered model

name information (RGM). More than one set-up information items exist in the information file.

RegisteringFirmware(SelectedFolder) The information file contains more than two virtual font name information (VFONT).

More than one set-up information items exist in the information file.

RegisteringFirmware(SelectedFolder) The information file contains more than two real font name information (RFONT).

More than one set-up information items exist in the information file.

RegisteringFirmware(SelectedFolder) Model name information (TGM) is missing in the information file. No "TGM" in the information file. RegisteringFirmware(SelectedFolder) Unit name information (TGBN) is missing in the information file. No "TGBN" in the information file. RegisteringFirmware(SelectedFolder) Version information (RV) is missing in the information file. No "RV" in the information file. RegisteringFirmware(SelectedFolder) Already registered. The firmware registered already.. RegisteringFirmware(SelectedFolder) Could not read the Set-Up file <bpchost.conf>. Obtain version information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. RegisteringFirmware(SelectedFolder) Could not read the Set-Up file <bpchost.conf>. Obtain version information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. RemovingFirmware Could not read the Set-Up file <bpchost.conf>. Obtain version information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed. RemovingBackupData Could not read the Set-Up file <bpchost.conf>. Obtain version information from "*.conf" file. Check to make sure that the program and the driver have been

properly installed.

Page 3: manual de codigo de error para SST ver 1.7

Process Message Description Measure DLM1 main As information from main module is missing, Cannot start the job. Bpchost.cha file read error. DLM1 main Could not read the setup file <DLM1.ini>. No DLM1.ini file. Check to make sure that the program and the driver have been

properly installed. DLM1 main Could not read the information file (*.ift). "*.ift" file read error. Check to make sure that the ROM data has been properly

registered. DLM1 main Could not read the setup file <bpchost.ini>. No Bpchost.ini file. Check to make sure that the program and the driver have been

properly installed. "*.ird" file read/send An error has occurred while data transfer. Set-up file read/send error. "*.ird" file read/send Cannot read the setup file (*.ird). ECP mode end error. Check to make sure that the ROM data has been properly

registered. "*.ird" file read/send Cannot read the setup file (*.ird). Set-up file open (binary mode) error. Check to make sure that the ROM data has been properly

registered. "*.ird" file read/send Cannot read the setup file (*.ird). Not match the "*.ird" file name. Check to make sure that the ROM data has been properly

registered. "*.ird" file read/send Could not open the bi-Centronics interface. Port open error. Check to make sure that the program and the driver have been

properly installed. "*.ird" file read/send Cannot read the setup file (*.ird). ECP mode switch error. Check to make sure that the ROM data has been properly

registered. "*.ird" file read/send An error has occurred while data transfer. Data-end command send error. Obtain set-up information Both flash ROM write operation and backup operation are not

supported. Selected model is not supported. Check to make sure that the computer and the copier have been

properly connected. Obtain packet size The packet size information could not be obtained from the target. Packet size receive error. Check to make sure that the computer and the copier have been

properly connected. Check support command Response error Response error. Check support command Command error Command send error. Check support command Could not read the list of commands. Response error. Obtain user program version Cannot execute the command. Command send error. Obtain user program version Failed read operation. Response error. Load ROM version select form Could not read the setup file <bpchost.conf>. Could not obtain version information from "*.conf" file. /

Tree-view error. Check to make sure that the program and the driver have been properly installed.

Open Bi-centro and switch to ECP mode

Could not initialize the bi-Centronics interface. Could not the version information. Check to make sure that the program and the driver have been properly installed.

Open Bi-centro and switch to ECP mode

Could not open the bi-Centronics interface. Port open error. Check to make sure that the program and the driver have been properly installed.

Open Bi-centro and switch to ECP mode

An error has occurred in the bi-Centronics interface while switching to ECP mode.

Parallel port reset error. Check to make sure that the computer and the copier have been properly connected.

Open Bi-centro and switch to ECP mode

An error has occurred in the bi-Centronics interface while switching to ECP mode.

ECP mode switch error. Check to make sure that the computer and the copier have been properly connected.

Open Bi-centro and switch to ECP mode

The device ID does not match. Device ID error. Check to make sure that the computer and the copier have been properly connected.

Set Bi-centro timer/ECP mode An error has occurred when setting the timer for the bi-Centronics interface driver.

Bi-centro driver timer setting error. Check to make sure that the computer and the copier have been properly connected.

Dwonload download-program Cannot read the setup file (*.ird). Bi-centro open error. Check to make sure that the ROM data has been properly

Page 4: manual de codigo de error para SST ver 1.7

Process Message Description Measure registered.

Program download Downloading of the logical block has ended in error. Logical block/communication error. Check to make sure that the computer and the copier have been properly connected.

Program download Erasing of -th logical block has been ended in error.(Status=0x) Response error. Check to make sure that the computer and the copier have been properly connected.

Program download Could not read the program file (*.prg). Not match the "*.prg" file names. Check to make sure that the ROM data has been properly registered.

Program download The quantity of DIMMs is wrong. DIMM count is wrong. Read "*.prg" file Could not read the program file (*.prg). "*.prg" file open error. Check to make sure that the ROM data has been properly

registered. Data receive/Hold ECP reverse mode

An I/O error has occurred in the input HOLD setting of the bi-Centronics interface.

Read-hold release error. Check to make sure that the computer and the copier have been properly connected.

Data receive/Hold ECP reverse mode

A timeout error has occurred in the bi-Centronics interface. Data read timeout with ECP mode. Check to make sure that the computer and the copier have been properly connected.

Data receive/Hold ECP reverse mode

An I/O error has occurred in the input HOLD setting of the bi-Centronics interface.

Reverse-hold error. Check to make sure that the computer and the copier have been properly connected.

Data receive/Hold ECP reverse mode

The input byte notation for the bi-Centronics interface is wrong. Not match the byte count. Byte size return =

Data receive/Hold ECP reverse mode

An I/O error has occurred in the input HOLD setting of the bi-Centronics interface.

ECP mode setting update error. Check to make sure that the computer and the copier have been properly connected.

Data receive/Release ECP reverse mode

An I/O error has occured in the bi-Centronics interface. Data I/O error. Check to make sure that the computer and the copier have been properly connected.

Data receive/Release ECP reverse mode

An error has occurred while switching to the boot program of the built-in ROM.

Response error.

ROM writing Could not read the information file (*.ift). "*.ift" file read error. Check to make sure that the ROM data has been properly registered.

ROM writing An I/O error has occured in the bi-Centronics interface. Error with the switch to the boot-program Obtain and verify checksum The response data is not correct. Not match the respond command and send command. Obtain and verify checksum An undefined command response has been recieved.(Response

code=FFFF) Respond an undefined command.

Obtain and verify checksum An error has occurred when setting the timer for the bi-Centronics interface driver.

Bi-centro driver timer setting error. Check to make sure that the computer and the copier have been properly connected.

Obtain model information and checksum

The packet size is not correct. Packet size is bigger than 1048576. Check to make sure that the computer and the copier have been properly connected.

Upload Bakcup data A write error has occurred for the storage file. Temporary file data write error. Upload Bakcup data An error has occurred when setting the timer for the bi-Centronics

interface driver. Bi-centro driver timer setting error. Check to make sure that the computer and the copier have been

properly connected.

Page 5: manual de codigo de error para SST ver 1.7

Error Code Process Message Measure Remarks

11 Obtain set-up information from Main module. As information from main module is missing, cannot start the job. Obtain set-up information from Main module. 12 Obtain set-up settings from the Bpchost.ini file. Could not read the <bpchost.ini> file. Obtain set-up settings from the Bpchost.ini file. 13 Obtain set-up settings from the DLM2.ini file. Could not read the <DLM2.ini> file. Obtain set-up settings from the DLM2.ini file. 15 Update port information in the DLM2.ini file. Could not read the <DLM2.ini> file. Update port number in the DLM2.ini file to selected

number. 14 Obtain data from the information file. Could not read the <*.ift> file. Obtain data from the information file. 16 Serial port open RS232C port could not be opened. If the other programmes are running with the

RS232C port, quit all of them. Serial port open

17 Obtain CTS flag. Check cable connection. Obtain CTS flag. 18 Obtain DSR flag. CPU type unmatch. Wrong model Obtain DSR flag. 31 Obtain version information from bpchost.conf file. Could not read the <Bpchost.conf> file. Restart the Service Support Tool and try again. Bpchost.conf file open error. 32 Obtain version information from bpchost.conf file. An error has detected in <Bpchost.conf> file. Fail to obtain version information from bpchost.conf

file. 41 Bit rate adjust command send/respond. Serial communication adjustment was not completed within the

specified time. If the Load LED of the connection cable is OFF, press the Start/Stop button and try again.

Time out error.

42 Bit rate adjust command send/respond. An error has occurred in communication. Check cable connection. Received byte three times are not H'00. 44 Wait AA response. An error has occurred in communication. Check cable connection. Received byte is not &HAA 46 Erase flash ROM. An error has occurred in communication. Check cable connection. Received wrong data. 50 Down load program file sending An error has occurred in communication. Check cable connection. Received wrong echo back data. 62 Program file down load check. An error has occurred in communication. Check cable connection. Received byte is not &H10 66 Flash ROM data write An error has occurred in communication. Check cable connection. Received wrong data. 68 Flash ROM data write An error has occurred in communication. Check cable connection. DTC code response is wrong. 71 Flash ROM data write An error has occurred in communication. Check cable connection. DWC code response is wrong. 74 Flash ROM checksum check An error has occurred in communication. Check cable connection. Received byte is not &H13. 43 Wait AA response. There was no response from the board within the specified time. Check cable connection. Time out error. 45 Erase flash ROM. There was no response from the board within the specified time. Check cable connection. Time out error. 65 Flash ROM data write There was no response from the board within the specified time. Check cable connection. NDT code response is &HFF. 67 Flash ROM data write There was no response from the board within the specified time. Check cable connection. DTC code response is &HFF. 70 Flash ROM data write There was no response from the board within the specified time. Check cable connection. DWC code response is &HFF. 73 Flash ROM checksum check There was no response from the board within the specified time. Check cable connection. Response is &HFF. 47 Erase flash ROM. Could not erase the flash ROM. Response is &HFF. 48 Down load program file sending Could not read the <*.ird> file. No "*.ird" file. 49 Down load program file sending The download control program transfer was not completed

within the specified time. Check cable connection. Echo back is &HFF.

61 Program file down load check. Cannot start the download control program. Restart the machine and the computer then try again.

Response is &HFF.

63 Program file down load check. An error has occurred in the writing operation of the download cotrol program.

Wrong checksum.

64 Flash ROM data write Could not read the <*.prg> file. No "*.prg" file. 69 Flash ROM data write An error has occurred in transferring the data writing to the flash

ROM. DTC response packet data checksum error.

Page 6: manual de codigo de error para SST ver 1.7

Error Code Process Message Measure Remarks

72 Flash ROM data write Could not write data to the flash ROM. DWC response Flash ROM writing error. 75 Download result Checksum obtained after writing operation did not match the

correct value. CurrentStatus = "Error"

Page 7: manual de codigo de error para SST ver 1.7

Error Code Meaning Cause Remarks

iR1600 /2000

Series

Network Connecti

on iR Unit

Parallel Port

Connection iR Unit

001 File open error (1) Path name does not exist or (2) too many other files are already open, so no more files can be opened.

If another program is open, exit the program and try again. ● ● ●

002 File read error File does not exist. ● ● ● 003 DeviceID check error When the MFG and MDL acquired from the target do not match the

DID_MFG and DID_MDL in the information file, respectively If there are no related keywords in the information file or DLM3.ini, then this check will not occur. This error will not occur in this case.

● ● ●

011 Model name check error When the model name acquired from the target does not match the model name selected by the user

Check processing method. The model name acquired from the target (TGM) is converted to the user model name (RGM) via the conversion table (in bpchost.ini). Generally, conversion is one-to-many. The check result is a match if any one of the multiple converted RGMs matches the model name selected by the user.

● ●

012 Connection error The selected unit does not exist. Download mode has not been set. Select the correct unit. Set the target to download mode. ● ● ● 013 Firmware mismatch The selected firmware is not the same as the target firm. Reselect the correct firmware. ● ● ● 014 Firmware mismatch The selected firmware is not the same as the target firm. Select the correct firmware. Verify the firmware and continue

processing. ● ● ●

030 Specified drive does not exist The selected drive does not exist. Select the correct drive. ● ● ● 031 Insufficient free space on specified drive File creation was attempted, but was not possible due to insufficient free

drive space. Increase free drive space through measures such as deleting unneeded files.

● ● ●

032 File creation error File could not be created because the specified path name already exists Delete the specified path. Specify a different path. ● ● ● 033 File name not specified The file name is not specified. Specify the correct file name. ● ● ● 034 No media Removable media is not inserted. Correctly insert the removable media. ● ● ● 035 Write protection Media is write-protected. Release the media's write-protection. ● ● ● 040 Connection file (bpchost.cha) creation

error No delete permission for the connection file Update the contents of bpchost.cha for the system file download

after system region formatting, and the RUI content download operation command after this download

● ● ●

050 Internal error Program bug (overflow) etc. Wrong data received from the target can also cause this error.

Report to the contact address. Reconfirm the connection environment.

● ● ●

090 Logical error in the received packet data ● ● ● 091 Packet reception length error The data length inside the received packet data was 0 or less The target code and response code match check pass ● ● ● 092 Target code error The target code before sending and the target code after receiving did

not match Either sending or receiving has failed. In particular, if the received target code is 0, this may be due to a reception time out occurring.

● ● ●

093 Response code error The request code before sending and the response code after receiving did not match

The target code match check passes ● ● ●

100 Communication port open error The port is still opened from the previous execution due to an operation such as forced quitting. Another possibility is that the communication driver is either not installed or not loaded. Also, another program might be using the port.

Restart the PC and target. ● ● ●

101 Communication port close error ● ● ● 102 Communication port write error If this occurs repeatedly, check the port (hardware). ● ● ● 103 If this occurs repeatedly, check the port (hardware). ● ● ● 104 Only when BITRONIC is used ● 105 ECP mode switch error Failed to switch from compatible mode to ECP mode. Either the PC Only when BITRONIC is used, verify the BIOS. Redo the SST ●

Page 8: manual de codigo de error para SST ver 1.7

Error Code Meaning Cause Remarks

iR1600 /2000

Series

Network Connecti

on iR Unit

Parallel Port

Connection iR Unit

Centro chip does not support ECP, or the BIOS and Centro driver settings have an error.

setup.

106 Compatible mode switch error Failed to switch from ECP mode to compatible mode Only when BITRONIC is used ● 107 Compatible mode switch error Failed to switch from ECP mode to compatible mode. Has almost the

same meaning as 106, but does not depend on the ECP mode direction state, and forces a switch to compatible mode.

Only when BITRONIC is used ●

108 DeviceID acquisition error Failed to acquire DeviceID. ● ● ● 109 Timeout value setting error Failed to set the communication timeout value, or the wait count value (in

the case of BITRONIC) ● ● ●

110 Timeout value acquisition error Failed to acquire the current communication timeout value or wait count value (in the case of BITRONIC)

● ● ●

111 ECP reverse mode release/hold setting error

Only when BITRONIC is used ●

112 ECP reverse mode release/hold acquisition error

Only when BITRONIC is used ●

113 ● ● ● 115 Undefined command error The response code in the received packet was FFFF The target detects the error ● ● ● 116 Undefined unit error The response code in the received packet was FFFE The target detects the error ● ● ● 117 Unexecutable command error The response code in the received packet was FFFD The target detects the error ● ● ● 120 Context error The target detects the error ● ● ● 121 Checksum error The target detects the error ● ● ● 122 Write error An error has occurred while writing to the hard disk The target detects the error ● ● ● 123 Reserved (unused) ● ● ● 124 Internal error The target detects the error ● ● ● 125 Operation cannot be continued Target ID mismatch. Connect to the correct model. Select the correct model. ● ● ● 127 Status from the target (not an error) ● ● ● 128 Status from the target (not an error) ● ● ● 130 User operation ● ● ● 131 FTYPE mismatch error The downloaded font is not supported by the system. Verify the supported font type (described in the information file's

"FTYPE") ● ● ●

132 No valid system present No valid system existed when the font was downloaded (after hard disk formatting, for instance).

Download a valid system that supports the selected font. ● ● ●

140 Checksum error Communication failure. Verify the connection between the PC and target, and execute again.

● ● ●

141 Communication timeout Communication failure. Verify the connection between the PC and target, and execute again.

● ● ●

145 Timeout Communication failure. Verify the connection between the PC and target, and execute again.

● ● ●

146 Write timeout Communication failure. Verify the connection between the PC and target, and execute again.

● ● ●

147 Connection error Failed to connect to the TCP/IP socket Only for TCP/IP connection ● 150 Hard disk format unsupported error The installed hard disk model name, partition information, and other ● ● ●

Page 9: manual de codigo de error para SST ver 1.7

Error Code Meaning Cause Remarks

iR1600 /2000

Series

Network Connecti

on iR Unit

Parallel Port

Connection iR Unit

information is not included in the information file (*ift). 200 DLM0 interface error Could not open the interface files (bpchost.cha and bpchost.conf) for the

DLM0 bpchost.cha, bpchost.conf ● ● ●

201 Setting file error Could not open either DLM3.ini, DLM4.ini, or DLM5.ini dlm3.ini, dlm4.ini, dlm5.ini ● ● ● 202 DLM0 launch error Could not launch bpchost.exe bpchost.exe ● ● ● 203 DLM0 setting file error Could not open bpchost.ini bpchost.ini ● ● ●