Profile

Logicode Pte Ltd is the leading Manufacturer's Representative / Distributors for

Products, Systems and Solutions in the Auto-Identification industry. Their business

involves products catering to the needs for Barcode Scanners and Printer Hardwares

and Consumables, Mobile Computers and Asset Management Solutions.

Incorporated in 1999, Logicode has grown to become one of the most established

equipment distributor in South East Asia. Within a few years, Logicode has established

full-fledged overseas offices in Malaysia and Thailand. With its headquarter in Singa-

pore, Logicode also has a wide customer base of resellers, dealers and system integra-

tors in the other regional countries of Indonesia, Vietnam and Philippines. Logicode’s

vision is to be the biggest Auto-Identifications equipment provider in Asia, with offices

and support centres covering the regional markets.

The manufacturing and distribution industry is one of the most challenging business

there is and the Logicode staff handles complicated matters on an everyday basis,

from the warehouse, admin personnel, the finance & purchasing department as well

as the sales team and even the technical personnel. Everyone is assigned a delicate

task of keeping up with the demands of the customers and delivering a quality

product at a given deadline.

Challenges

Challenging Manual Process

A paper-based workflow was a usual occurrence for the Logicode team. Handling of

request for quotations, checking of the warranty of items and even invoicing had to be

done through a manual method, which usually takes a while to finish. Keying in items

needed for the generation of a particular data had to be done a couple of times.

Even the management had to go through the same paper-based method with

certain activities such as checking of case exceptions, which has to be checked one

by one and thoroughly as possible. The printing of cheques and tracking those

post-dated ones could have been a quicker, simpler process but the Logicode team

also had to do it manually before.

Customer: Logicode Pte Ltd

Website: www.logicode.com.sg

Country: Singapore

Industry: Manufacturing & Distribution

Partner: Asterisk Computer (FE) Pte Ltd

Costumer Profile

Logicode Pte Ltd is the leading manufacturer

and distributor for products, systems and

solutions in the auto-identification industry.

Software and Services

Microsoft Dynamics Nav - Manufacturing &

Distribution Industry

For more information about our

Microsoft Dynamics products & services,

please visit our website at:

www.asterisk.com.sg

Case Study in the Manufacturing & Distribution Industry

1

Lack of Single, Unified Database

Having no unified database made it hard for the Logicode staff

to easily retrieve information from different departments. Updat-

ing information then had to be done several times, as well as

cross checking and rechecking items, which became an

absolute requirement. It would have been easier if anyone from

the Logicode team can directly view and download their

needed files but they had to sort through layers of documents

and confirm with some personnel certain data that they require.

Difficult Consolidation Process

Since information was fragmented within the different depart-

ments, rechecking and cross-referencing necessary items

became a necessary process in the everyday work of the

Logicode team. Gathering data was hard enough but consoli-

dating that information one by one was even harder. Consolida-

tion of purchased items was also a challenge that would have to

depend on the sales order using the typical excel file then.

Reserved items by customers were confusing to handle as most

were still available for purchasing even if the reservation was

done beforehand. Even the technical team for the Logicode

staff had a tough time applying solutions to problems already

encountered as there were minimal existing records for already

solved concerns and issues.

Solution

The Logicode team was definitely in need of an efficient system

that would let them integrate the existing information from their

different departments, enabling them to quickly access and

gather information, harmonizing the activities within the

company. The Logicode staff wanted a simpler process of

gathering data, of processing items and most importantly,

consolidating information with one another.

Microsoft Dynamics Nav - Manufacturing & Distribution Solution

became the top ERP system choice and Asterisk became the

selected vendor to implement and deploy it. Having 20 years in

the business and with a committed and highly-experienced

team of consultants (averaging 10 years of experience), Asterisk

became the topmost trusted vendor by Logicode to implement

a manufacturing & distribution - industry solution.

From Manual to Automated

Paper-based workflows were greatly reduced as most processes

became automated. Simple activities such as the checking of

warranty for expiry of items, checking product batch to ascer-

tain FIFO items, sending of request for quotations to customers,

invoicing and notification of goods received, they all became a

quicker process. Even the printing of cheques are now done

electronically and tracking post-dated cheques has become

ultimately easier, as a cheque due notification immediately

prompts up on the relevant departments system, reminding

them of important dates, meetings & activities. The manage-

ment can now be alerted of exception cases for transactions

and immediately come up with a solution to a client’s issue and

concerns.

Integrated Information

Confirming a delivery, a sales order, a reserved item, request or

quotations and invoices is now made easier. Everything is now

located in a single database, unifying information for easy

access and generation when needed. It’s now quick for any

personnel to pull up any record that they need and check the

latest information. They can now do modifications and updates

by just keying in a single data. Every department's time and

efforts are now maximized, focusing only on urgent and more

complicated tasks at hand. From the warehouse personnel, the

admin staff, to the sales, finance, purchasing and even the

technical department, information flows seamlessly within

Logicode.

2

Effective Consolidation Process

Ever since a unified database has been set-up, it has now

become ultimately easier for the Logicode staff to cross

reference and tie-in information from one department to

another. Consolidating information such as purchased and

reserved items became a lighter job for the team, only an

approval would be needed. Online reservations are now

allowed and reserved items are immediately noted of, taking

care not to include them with the items on sale. There’s no more

need to do more cross checking and referencing with other

personnel and staffs from other departments. Even the technical

team’s work became easier, as past solutions and amendments

are all combined and integrated together for a more harmoni-

ous problem-solving task.

Benefits

The Logicode staff now thoroughly enjoys an efficient system

that enables them to share information seamlessly and update

them quickly with other departments, simplifying everyone’s

work. Multiple keying-in of data has been reduced as well as

cross referencing with several individuals different. Productivity

has increased, duplicate data and manual paper-based meth-

ods have significantly decreased and business has never been

better at Logicode, all with the help of MS Dynamics Nav -

Manufacturing & Distribution Solution.

“Choosing Asterisk as our ERP vendor was one of the best

decisions we have made for our company. We have

complete trust in their system and project methodologies;

they have also never faltered in giving us the best possible

assistance and advice there can ever be in a team. I will

never hesitate to immediately refer anyone who is looking

for a top ERP vendor to Asterisk.”

Mr. Sy QuahManaging Director

Logicode

Product Overview

MS Dynamics Nav - Manufacturing & Distribution Solution allows

you the following functions:

Improve Supply Chain Management

Improves supply planning efforts and methods, enabling you

to update and change materials, costs and operations

simultaneously. Provides an accurate evaluation of promise

orders with available-to-promise (ATP) and capable-to-

promise (CTP) insight. Notes available dates by suppliers and

tracking promise dates to customers.

Manage Production Schedules

Viewing of production schedules as well as quick modifica-

tions of operations and components is available. You can

also plan product family orders that share the same routing

can also be done, dynamically organizing build schedules. It

also allows you to plan from the sales order, production

order or use traditional master production schedule (MPS) or

material requirements planning (MPR) methods.

Forecast Demands

Increase convenience in allocating resources by streamlin-

ing manufacturing and warehousing functionalities, optimiz-

ing warehouse layout and space utilization and maintain

up-to-date inventory information.

Efficient Tracking & Monitoring Process

Simplify processes for capacity demands such as order

modification and manufacturing policies. Track and monitor

status of multiline and/or multilevel orders. Multiple planning

options is also included, from sales order, production order

and acquisition, enabling necessary and easy adjustments

Tighter Data Integration

Enables tight integration of different types of bills of material

(BOM) into manufacturing operations, while supporting

time-to-market and time-volume objectives. Enhances

3

4

For more information about our products and services,visit our

website at: www.asterisk.com.sg or contact us at the following:

80 Genting Lane,

#09-10 Ruby Industrial Complex

Singapore 349565

Sales Enquiry

email : sales@asterisk.com.sg

Tel : +65 6748 8727

Fax : +65 6744 9220

Support Helpdesk

Tel: +65 6744 5527

email : support@asterisk.com.sg

consolidation as well, integrating it with an improved

capacity requirements planning system, capable of redefin-

ing order modifiers, reorder policies and accommodated

changing ship floor workloads.

View comprehensive data

ERP system would greatly assist them in managing incurring

cost and effectively manage sales and purchase prices with

vendors and customers by providing a more comprehensive

view of item costs throughout the production process,

including but not limited to inventory, cost of goods sold

(COGS) and work in progress (WIP)