Alpine Map Update Manual (INE-S920HD/W927HD/Z928HD)

Updating Map database for these units involves four main steps with each step including detailed steps as described in the procedure below. Based on your model, you will need an empty SD or Micro SD card with at least 4GB capacity, and a PC with Windows XP, 7 or 8 with a SD card reader slot. Step 1. Download and install the “NaviExtras Toolbox” on your PC.

1.1) Register at Alpine  NaviExtras website below by selecting “Register” on the drop down menu on the top right. Select “Alpine of America” and your device model when prompted. This will allow your device to be recognized automatically by the tools for update later.

https://alpine.naviextras.com/  

1.2) Download and install the "NaviExtras Toolbox" from the link below (select your device model whenever prompted).

https://alpine.naviextras.com/shop/portal/downloads

1.3) After installation, “NaviExtras Toolbox” should start up with a screen like the one below. After a successful installation of the tool above, proceed to the Step 2.

Step 2. Get device information from your Head Unit onto an SD card. This step will retrieve your device specific information onto a SD card, so that “NaviExtras Toolbox” will recognize your unit and offer available updates correctly. You need an empty 4GB SD card for this step.

2.1) Download the zip file from the link below and extract it onto an empty SD card. The folder “autorun” needs to be in root directory of the SD card.

http://www.alpine.co.uk/support/firmware-­‐map-­‐update/ine-­‐w977btine-­‐w92xr-­‐map-­‐update/map-­‐update.html  

Note: You need to agree with the terms and conditions for the download link to appear at the bottom of the page.

2.2) Safely remove the SD card from your PC and insert it into the SD slot of your Head Unit.

Note: The SD slot for INE-S920HD is located behind a detachable panel. For INE-W927HD and INE-Z928HD, it is located behind the motorized display.

2.3) After a few seconds, the Synctool of the head unit should start up automatically and display the following screen. Press the button “Collect device information”. System will copy a few files and folders onto the SD card.

2.4) Press “Ok” when “Update or Backup successfully completed without errors” message appears. It will then go back to the initial screen above. Then press “Quit” and select “Yes” to confirm.

2.5) Remove the SD card when prompted as follows, and then press “Continue” to reset your system.

Note: For INE-S920HD, please take the face plate off to take the SD card out before pressing Continue.

After a successful retrieval of system information, proceed to Step 3.

Step 3. Download a Map update with “NaviExtras Toolbox” using the SD card with device information, Steps below describe how to check for and download Map updates. If the product was purchased within 30 days of a new map release, you may quality for a free map update per the Latest Map Guarantee. The 30 day grace period begins after the first GPS fix. Alternatively, you could also purchase other updates through the “Catalogue” menu by following the instructions on the “NaviExtras Toolbox”.

3.1) Insert the SD card with system information into a SD slot connected to your PC and start the “NaviExtras Toolbox”. When prompted, enter the login name and password that you registered with at Step 1 above. Your Navigation model will be automatically recognized form the information in the SD card. If a free Map update is available, it will be shown in the “Updates” menu screen as shown below. You can also browse and purchase available map and other data packages for your model via the Catalogue menu.

3.2) Click on “Install” button and skip the Backup option by choosing “No, thank you” as there is

nothing to backup in the SD card.

3.3) A progress bar will be displayed while the content is being downloaded.

3.4) Upon completion of download, you will see the success message below. Click on OK button.

3.5) After clicking OK, the menu on the left will be changed from “Updates” to “Device” and it will show

“Your device is up to date” message. Safely remove the SD card from your PC and proceed to the Step IV.

Note: You may also be able to make purchases of Map updates on the NaviExtras website. However, it is NOT recommended because the browser may not recognize your device information correctly and thus it may not offer free or correct update packages for your system.

Step 4. Update the downloaded Map from SD card into your Head Unit.

4.1) Insert the SD card into the Head Unit slot and turn the power ON.

4.2) Synctool screen will show up automatically after a few seconds. Press the button “Copy updates to your device”.

4.3) Press “Yes” to initialize the update process.

4.4) Press “Ok” when “Update or Backup successfully completed without errors” message appears. It

will display the progress and file names being copied during the update. Make sure your engine is running during the update to avoid battery drain as it may take about 20min.

4.5) Upon completion, it will go back to the initial Synctool menu. Press “Quit” and then “Yes” to confirm.

4.6) Remove the SD card, then press “Continue”. System will restart automatically. It may take a little

longer than usual to restart the system. Note: For INE-S920HD, power down the system immediately after pressing Continue. Then remove the SD card and power up again to restart it.)

 Congratulations!

Your system Map update is now complete. Verify that everything is working normally.