mapping service design in barcelona
DESCRIPTION
We gathered to decide what we want to map, how to map it and to conceptualise ways to make it possible.TRANSCRIPT
Service Design
Barcelona
Let’s map #sd!CC BY-3.0
@SD_Barcelona #mappingsdb #servicedesign
@wequestion & @adriagm !
WIFI - apocapoc PW - pocapocfemtot
Agenda
Introduction WHAT & HOW to MAP
Making! Filling
Who’s who today?
1. I love cats
2. I am a very good cook
3. When I was a child, I belonged to a gang
4. I am extremely superstitious
5. I am a fashion addict
6. I have two sisters
7. I believe we are not alone in the universe
8. I used to ice-skate
9. I play in a band
10. I have lived in Barcelona more than 10 years
What do I need to know to work on
service innovation in Barcelona?
BLOC 1 - 15 min
What DATA would help us to find the answer?
BLOC 1 - 15 min
How could we get the data?
BLOC 1 - 15 min
(inter) ACTIVE BREAK
Conceptualise Prototype
Build
BLOC 2
Conceptualise - Prototype
First round - 15 min
Present & Feedback !
Understanding GREEN
RED
1,5 min + 2 min
Conceptualise - Prototype
Second round - 15 min
Present & Feedback !
Understanding GREEN
RED
1,5 min + 2 min
Prototype - Build
GO! - 30 min
Present & Feedback !
Understanding GREEN
RED
1,5 min + 2 min
(inter) ACTIVE BREAK
Filling!
BLOC 3 - 15 min
(inter) ACTIVE BREAK
The public stage for service design
in Barcelona
Service Design Barcelona
Service Innovation Collaboration
P2P Open
Guiding principles
2 activities 96 followers 150+ fb reach 30 year young
woman!
SDBarcelona in numbers
2 activities 96 followers 150+ fb reach 30 year young
woman!
SDBarcelona in numbers
YOUR stage, use it!
Lead an activity
Be true to GP Have a purpose Be non profit
Honour participants and SDB
Share activity & results
Guidelines to lead an activity
Thank you.
:)