In This Issue

ISSUE 15 * March 2015

net WORK

SIS Web

Parts Integrator Replacement

FDC Solutions is pleased to

announce the addition of a

new application to our prod-

uct lineup, the SIS Web Parts

Integrator Replacement. The

application is designed spe-

cifically to address the retire-

ment of the SIS Web Parts

Integration component in

DBS/DBSi, filling an im-

portant gap in functionality

for which service technicians

have come to rely on exten-

sively for creating parts lists

while also providing a more

streamlined and user-friendly

experience.

The Integrator Replacement

is built into a larger web

based solution housing full

Shop Requisition functionali-

ty within a new clean and in-

tuitive GUI interface. Users

have the capability to per-

form all essential parts order-

ing tasks through the applica-

tion, and with full DBS/DBSi

integration, orders are placed

in real-time directly within the

dealer business system.

Features:

Simple point-and-click navi-

gation leads directly to the

SIS Web interface where

users can use this applica-

tion in exactly the same

manners which they have

grown accustomed to, such

as:

Downloading parts manuals

Searching information types

Creating parts lists

Ordering parts

Benefits:

A “shopping cart” experi-

ence that provides for easy

checkout and parts order-

ing, including:

Abilities to select freight method and supply delivery instructions

Dealers are encouraged to contact FDC to learn more or coordinate a product demonstration.

Pg. 1

Pg. 3

SIS Web Parts Integrator

Replacement

Dealer Happenings

Service Pro Software

by MSI for Improved

CAT Dealer Field

Service

From the FDC

Employees

Pg. 2 SIS Web Parts Integrator

Replacement

Illustration

SIS Web Parts Integrator Replacement

Illustration

Dealer Happenings ERP Support Select Plan Butler Machinery Fargo, North Dakota Batch Support Thompson Tractor Birmingham, Alabama

PTOS Productivity Pack Kramer Ltd. Regina, Saskatchewan, Canada

Allied Price Upload Wheeler Machinery Salt Lake City, Utah

Ring Power

St. Augustine, Florida

DBSi Advanced Training Accounting Transactions Yancey Bros. Austell, GA DBS Test Environment Refresh Giles & Ransome Bensalem, PA PartStore Promo Code MacAllister Machinery Indianapolis, Indiana

WMS Interface Package Holt CAT San Antonio, Texas

Service Pro Software by MSI for

Improved CAT Dealer Field Service

FDC Solutions and MSI to Demonstrate How Dealers Can

Automate Field Service Management in 2015

As a Dealer, you have complex

needs in the field. Warranty man-

agement, CSAs, preventive

maintenance, scheduling, in-

spections and repair only skim

the surface of what your techni-

cians are responsible for. MSI

and FDC Solutions have worked

together to deliver Service Pro,

integrated with DBS, specifically

for Dealers.

Join us on March 12, at 1:00pm

CST as MSI and FDC Solutions

review What’s New in Field Ser-

vice Management for CAT Deal-

ers in 2015. In this webinar, you’ll

see the latest improvements to

Service Pro, including the best-in-class cloud based back office platform, featuring service con-tract management, automated preventive maintenance, and built-in inspections. Getting ready for NADITA? This webinar is a must for your pre-show plan-ning. Busy season is fast approach-ing, and we want to streamline your service operations before then. Learn about the Service Pro / DBS integration and how it will provide immediate ROI for your CAT Dealership. You can register for this webinar here.

New Additions to Staff

Contact us:

FDC Solutions Inc.

(309) 676-7795

marketing@fdcsolutions.net

http://fdcsolutions.net

We are pleased to introduce the

newest members of FDC

Solutions.

Ryan Rusk

joined FDC

Solutions in

February

2015. He has

worked with

Caterpillar

dealers doing

technical AS/400 and DBS support

and software installations for over

a decade. Ryan has traveled

throughout the world supporting

the dealers, and was stationed in

Europe for three years while es-

tablishing and supporting the

Gosselies solution center for Cat-

erpillar.

In his role at FDC Solutions, Ryan

will be providing I Series, DBS

technical support, and assisting

dealers with batch functionality.

With his wife Joy, Ryan enjoys

traveling, camping, and taking their

dogs out and about.

Stafford Hall

joined FDC Solu-

tions in February

2015 after a 26

year career at

CAT. During his

tenure, 11+

years were spent

working with the CAT Dealer commu-

nity. He spent six years in the Dealer

Channel Systems department and

was responsible for supporting, train-

ing, designing, and implementing the

DBS Finance module (Coda/IAS) at

CAT dealerships worldwide. A Six

Sigma Certified Black Belt, Stafford

spent five years living abroad in Ge-

neva, Switzerland where he support-

ed dealers in the EAME region work-

ing on various finance projects such

as the conversion to the Euro curren-

cy, DBS/IAS system mergers, and

deploying DBSi’s SAP Finance and

Business Warehouse.

Away from the office, Stafford enjoys

spending time with his wife and kids,