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LivingLivingIowaIowam a g a z i n e sm a g a z i n e s

Darren TromblayEditor515-953-4822 ext. [email protected]

Shelli [email protected]

I wasn’t in MexicoI t happened to me just recently. Our company was hosting an event,

and I offered my credit card to cover purchases for the evening. On my drive home, I realized that I didn’t have the card in my possession.

I checked my billfold, my pants pockets, my coat pockets and everywhere else I could think of — still no credit card. It was an unnerving feeling. Should I have called the credit card company and had the card cancelled immediately? Should I have waited to see if it showed up? Should I have questioned the venue or the person who I initially gave the card to? All these questions and more popped into my head, as I kicked myself for not paying with cash. It wasn’t too long ago when I expe-rienced a credit card theft incident. I received a call from the credit card company asking me if I recently made purchases in Mexico. Sitting at my desk

here in Iowa, I uncomfortably said no and asked why. The man on the other end of the line explained to me that multiple charges were made on my credit card. He then asked me if I had the card in my possession. I checked my billfold and did, indeed, find it. I told him so and asked why. He explained that a card was presented for the purchases. In other words, someone made a card with my name and number on it. I was shocked. The agent assured me that the charges would be reversed and that the card would be cancelled with a new card issued to me. I was relieved. Just a month later, I received a call from the same credit card compa-ny, explaining that another incident occurred with the new card that was issued. So that card was also cancelled, and another new card has been issued. Three years have gone by, and I have not had a problem since. But two incidents in one month? Coincidence? I guess it is possible, but I had never had any problems before or since. It made my mind wander in ways that it probably shouldn’t. If you haven’t dealt with issues like these, the odds are that you likely will. Does that mean that we should all quit using credit cards? The answer is no, but we should certainly all be more vigilant in how we use them. In this month’s cover story, we review the pros and cons of credit card use, and we ask local residents about their preference of paper or plastic. And, for the record, the business I left my card at returned it to me, safe and sound. Thanks for reading. n

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L ia Miller knows firsthand the pitfalls and benefits of shopping with credit cards.“I’ve used it online, and I’ve had some

good experiences and some bad experi-ences,” she says. “I’ve had my identity stolen a couple of times.” Last year, Miller, who lives near the Iowa State Capitol, was swindled of about $600 through a scheme where she was told a virus was on her computer. She allowed the criminals access to her computer, where they stole some of her credit card information she’d used through online bill paying sites and other personal data. “They caught me in such a way that I was scared silly, so I let them into my computer,” she says. “The next thing I know, they’re ask-ing me for more money.” She paid for what she thought was the removal of a virus from her computer with her debit card. Soon she was receiving phone calls from different places in the country, including Florida, where she was told she owed money. “I felt like I was suddenly getting calls from places I’d never heard of trying to get money,” Miller explains. Miller is one of millions of Americans who use debit and credit cards for online purchases, in-person store purchases, to pay bills and more. While it’s convenient, security issues have grown as more and more data-bases are breached and card information is

By Melissa Walker

FEATURE

FRAUDFightingEXPERTS SHARE TIPS TO KEEPING YOUR CREDIT INFORMATION SECURE

Sgt. Jason Halifax with the Des Moines Police Department shows some of the items that were recovered through a fraud ring in the city, in which people from across the country sent items —- in this case, two cell phones and three rings — to a Des Moines address under false pretenses and were never paid for them. Halifax has returned all of the items to their rightful owners. He says this type of fraud, along with theft, fraudulent use of credit cards and other types of fraud are increasing in the city. Photo by Melissa Walker.



stolen. According to American stock exchange NASDAQ, data breaches totaled 1,540 world-wide in 2014, a 46 percent increase from the pre-vious year. This led to the compromise of more than 1 billion data records. North American is the most affected by data breaches, with 72 percent happening in the United States. Companies such as eBay, Home Depot, Staples, JP Morgan Chase, Domino’s Pizza and Target are some that have experienced breaches within the past couple of years.

Residents use security methods, insurance, online bill pay to keep information secureIn Des Moines, reports of credit and debit card theft and fraud increased from 2014 to 2015. Some months, reports almost doubled. The high was 125 reports of fraud in October 2015, says Des Moines Police Sgt. Jason Halifax, who over-sees the unit within the police department that investigates fraud — credit and debit card fraud, forgeries, bad checks, scams and more. There have been about 100 cases reported thus far in 2016 through mid-February. Nationally, credit card fraud also is on the rise, according to NASDAQ. About 31.8 million U.S. consumers had their credit cards fraudulently

used in 2014 — more than three times the year before. Halifax says he, too, has been a victim of card fraud when someone tried to purchase items using his account in Omaha and Canada. He didn’t file a police report and instead worked the issue out with his bank. “We can’t measure how many folks are vic-tim of this and don’t report it,” he says. “This is where it becomes a bigger issue.” Miller says she didn’t file a police report about the money that was stolen from her. She ended up having to take a computer to a local repair business where it was fixed. “At the time, I didn’t think there was anything that could be done to get it back,” she says. Since the issues she’s had, Miller now uses one-time cards that she adds money to when making online purchases. “My card is only good for the amount that’s on it,” she explains. “When that card is empty, there’s nothing more they can get to. That’s what I use online.” Miller also keeps all of her credit and debit cards in a metallic case that blocks scanners from stealing the data and creating cloned cards. She also pays for a monthly insurance policy that is supposed to protect her assets in case of identity theft.

Peggy Ingram, who also lives near the Capitol, got a credit card recently at the insistence of her children who thought she should have it in case of medical emergency expenses, but she doesn’t use it. “It just sits there,” she says. “I’ve always used cash because I don’t trust credit cards.” Ingram pays her bills through her bank’s auto bill pay service, and she’s against online purchases. “That’s dangerous,” she says.

Police find difficulties in solving cases of online credit, debit card fraudCard fraud cases are difficult for law enforcement to investigate because the crime occurs where the card is used. Many times this is in another state or country. “We get cases that are faxed to us from other agencies where someone in their jurisdic-tion had their information stolen or it was mailed to an address here in town,” Halifax explains. “We’ll start down the path of investigating it. Sometimes we’re able to solve them.” A lot of the most recent scams the depart-ment has had to deal with are card payments and other transactions through PayPal, when a person thinks he or she has paid for or been paid for something, shipped it and payment or the item is never received. Recently, police recovered two

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cell phones and three rings through a re-shipping scam in Des Moines. The items were returned to the victims, but police were unable to solve who initiated the scam. Many times the “re-shippers,” the people who ship the stolen goods onto the criminal, don’t realize it’s a scam, Halifax says. The re-shipper in this case didn’t know why the items were sent to her. “The person shipping it off might not even know they are part of a scam,” he explains. “It’s a ‘work-from-home’ situation. You’re part of a scam without even knowing you’re part of a scam, and frequently, you’re paid with stolen credit card information.” Des Moines police also have uncovered a couple of “skimmers” in the city, which criminals attached to ATMs or gas pumps to steal a per-son’s credit card information that will then be used to create a cloned card. In early February, police investigated two suspects for fraud for allegedly using a cloned credit card to make pur-chases at Merle Hay Mall. Halifax says it’s usually out-of-town people who are using the cloned cards, so the case wasn’t solved. “People come into town with the intent of using the cards and then leave,” he says.

Law enforcement, banking institutions provide tipsSome say U.S. credit card fraud is the highest because the country was slow to adopt “EMV,” a global standard in which credit cards have computer chips to cut down on counterfeiting. EMV stands for Europay, MasterCard and Visa, the three credit card companies that originally created the standard. The United States implemented EMV, or chip cards, in October 2015, which experts say should drop counterfeit card fraud. The chip works when the card is inserted into a chip-activated terminal. Chip cards can still be used at locations where the merchant does not yet have a chip-activated terminal. The embedded chip creates a one-time use code that makes it almost impossible to coun-terfeit and helps reduce in-store fraud. However, online fraud is harder to cut down on, national experts and local banking officials say. There are things online shoppers can do to try to minimize their risk of having their credit or debit card number stolen: • Shop online through secure websites —either an “https” site or one that has a security lock notice on it, which will be in the form of a padlock in the address bar or at the bottom of the page. •Don’t give out personal or financial infor-mation over the phone, through email or the Internet unless a person confirm with whom he or she is speaking. •Change all passwords, especially those forfinancial services such as online banking, frequent-

ly and create passwords that contain a combina-tion of letters, numerals and special characters. • Review bank and credit card accountsfrequently, if not daily, to check for fraudulent purchases. •Contactyourfinancialinstitutionregardingany notices about the status of your accounts if you’re unsure of the source. • Look carefully atATMsand gaspumps tomake sure seals are in place and there are no wires hanging, which are signs that a skimmer has been attached. If you receive a card error when using an ATM or pay-at-the-pump, this can be a red flag a skimmer is attached. Experts also suggest that card users ensure their bank accounts are protected with zero fraud liability and that they’ll be reimbursed for 100 percent of fraud loss from any unauthorized use of their account. Credit card theft and fraudulent use is con-sidered identity theft, which can be devastating, especially if the criminal withdraws money from accounts, makes purchases or commits crimes while using the person’s stolen identity, according to the Iowa Attorney General’s office. “The consequences can range from a minor inconvenience to devastating long-term financial losses and personal impacts,” Iowa Attorney General Tom Miller writes in a report. “Identity theft can affect your ability to obtain future credit

and loans, housing, and perhaps even employ-ment.” Anyone who has his or her information sto-len should act quickly and: •Contact any company where the personhas account. •ChangepasswordsandPINs. •Contact the three major credit reportingagencies listed above and have a “fraud alert” placed on your file. This makes it more difficult for new accounts to be opened in a person’s name. • File a reportwith the local police depart-ment or sheriff’s office. Ask for a copy of the report filed, which may bed needed to provide to creditors and financial institutions. • Report the identity theft to the FederalTrade Commission (FTC) at www.identitytheft.gov or 1-877-438-4338. The FTC will issue an identity theft affidavit, which can be kept for records. In Iowa, the Identity Theft Passport Program provides identity theft victims with a way to sub-stantiate the crime to creditors and law enforce-ment. The Identity Theft Passport is issued by the Attorney General’s Crime Victim Assistance Division. The Attorney General’s Consumer Protection Division can be reached at 515-281-5926 or 888-777-4590; or email: [email protected]. n

FEATURE

Lia Miller shows the metallic wallet she keeps all of her credit and debit cards in to prevent them from being scanned exter-nally and cloned. Miller’s card information was previously stolen through a computer virus scam. Photo by Melissa Walker.


http://www.identitytheft.gov

http://www.identitytheft.gov




By Pastor Rachel Thorson Mithelman

W e didn’t bury it in the courtyard this year as we

have in the past, but we did put it away for the season of Lent, in a place known only to a little boy named William and me. I’m referring to a beauti-ful banner with the word “Alleluia” — “God be praised” — written on it, an Easter word of joy which, for generations, the church has refrained from saying or singing during the prayerful days of Lent. It isn’t that we are somehow denying the resurrection for six weeks, or choosing not to praise and thank the Creator — not at all. But with the Alleluia noticeably absent from our vocabulary as we ponder Jesus’ journey to the cross, our desire to speak and shout, sing and live it deepens — as does our gratitude for the gift of God’s steadfast love shown to us in the death and resurrection of Christ. Truly, there is no word that tastes as sweet as this one when the sun rises on Easter morning. The longer I have served as a pastor of the church, the more meaningful this tradition of putting away the Alleluia during Lent, for the sake of deepening our Easter praise, has become. But this journey of awareness actually began long before I was ordained, on an Easter Day years ago, March 26, 1978, to be exact. My father, Al Thorson, had died the Friday before — Good Friday — late in the afternoon, after a long year of enduring everything the medical world could throw at the cancer in his body. We were heart-broken, no one more than my mother, Connie. The funeral was planned for Easter Monday, but the question loomed: Would we attend worship on Easter morning in our beloved church where my dad was dearly loved and respected? My mom decided it would be too much to bear, so my husband and I went in her stead. And though I wept throughout, it was an experience I shall never for-get — because of the Alleluias. Though we were deep in grief, the Alleluias refused to be silent. They resounded through the prayers, the hymns and the choir anthems, proclaiming the victory of Christ over sin and death, breathing resurrection hope and joy into every grieving heart. We were not suddenly “over” our grief, but we were sustained by the One whom death could not defeat — the Risen Christ. And eventually we found our voices again, joining the saints who continue to sing with gratitude and joy: Alleluia! n

FAITH

We find our voices again on Easter Sunday

Putting away the Alleluia

Information provided by Pastor Rachel Thorson Mithelman, St. John’s Lutheran, 600 Sixth Ave., 515-243-7691.

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CALENDAR

Thursday March 17

n Al-Anon and Alateen, Free Childcare. 8 p.m., Lutheran Church of the Good Shepherdn Preschool Storytime, ages 3 - 6. 10:15-10:45 a.m., Central Libraryn St. Patrick’s dayn Spring Break @ Central: Shamrock. Stop inside Central’s Children’s Area to make and take a foam shamrock for St. Patrick’s Day. 10 a.m. - 3 p.m., Central Libraryn 2016 NCAA Division I Men’s Basketball Championship First and Second Rounds, $270 and $228. All day, Wells Fargo Arena

Friday March 18

n Lego Friday, all day, Central Libraryn Toddler Storytime. Join us for stories, songs, flannel board activi-ties, playtime and an occasional craft activity. For toddlers ages 18 months to age 3. 10:15-10:45 a.m., Central Libraryn Kick Up Your Heels with the Foy School of Traditional Irish Dance, 1:30-2 p.m., Central Libraryn Jurassic Quest, Jurassic Quest brings you a dinosaur adventure for the whole family. $13-$22. 3-8 p.m., Hy-Vee Hall

Saturday March 19

n 2016 NCAA Division I Men’s Basketball Championship First and Second Rounds, $270 and $228. all day, Wells Fargo Arenan Jurassic Quest, Jurassic Quest brings you a dinosaur adventure for the whole family. $13-$22. 9 a.m. - 8 p.m., Hy-Vee Hall

Sunday March 20

n Sunday Bridge Club. Preregister. 1-3 p.m., Central Libraryn Sunday Funday: Spring Pinwheels. Stop at the Children’s Area for Sunday Funday to make and take a

spring pinwheel. 1-5 p.m., Central Libraryn Jurassic Quest, Jurassic Quest brings you a dinosaur adventure for the whole family. $13-$22. 9 a.m. - 7 p.m., Hy-Vee Hall

Monday March 21

n Play, Grow, Learn! This is an unsupervised, drop-in playtime where parents are encouraged to interact with their children. 9:30-11 a.m., Central Libraryn City Council Meeting, 4:30 p.m., City Halln Ask-a-Pro. Connect with a career coach to get answers to your job search questions. 2-3 p.m., Central Libraryn Microsoft Word for Job Searchers, 3-5 p.m., Central Libraryn Iowa Energy vs. Erie BayHawks, $8-$50. 7 p.m., Wells Fargo Arena

Tuesday March 22

n Crafty Readers. Hear a story and make a craft! 4:15-4:45 p.m., Central Libraryn Family Storytime, 6:30-7 p.m., Central Libraryn Ask-a-Pro. Connect with a career coach to get answers to your job search questions. 2-3 p.m., Central Libraryn Microsoft Word for Job Searchers, 3-5 p.m., Central Library

Wednesday March 23

n Evening Bridge Club. Preregister. 6-8 p.m., Central Libraryn Mother Goose on the Loose, 30-minute nursery rhyme program for newborns to 3-year-olds. 9:15-9:45 a.m., Central Libraryn Baby Rhyme Time. For caregivers and babies ages 0 - 18 months. 10:15-10:45 a.m., Central Libraryn Bilingual Al-Anon meeting, 7-8 p.m., AA Spanish Club Housen Ask-a-Pro. Connect with a career coach to get answers to your job search questions. 2-3 p.m., Central

Libraryn Microsoft Word for Job Searchers, 3-5 p.m., Central Libraryn Teen and Tween Craftspace: Seashell Crafts, 2-3 p.m., Central Libraryn Early Out @ Central: Mini Books, 2-4:30 p.m., Central Library

Thursday March 24

n Al-Anon and Alateen, Free Childcare. 8 p.m., Lutheran Church of the Good Shepherdn Preschool Storytime, For pre-schoolers ages 3 - 6. 10:15-10:45 a.m., Central Libraryn Iowa Energy vs. Fort Wayne Mad Ants, $8-$50. 7 p.m., Wells Fargo Arenan Iowa Prayer Breakfast, Dr. Alveda King, niece of the late Martin Luther King, is the guest speaker. Children: $10. Adult: $25. 7-8:45 a.m., Community Choice Credit Union Convention Center

Friday March 25

n Lego Friday, all day, Central Libraryn Toddler Storytime, toddlers ages 18 months to age 3. 10:15-10:45 a.m., Central Libraryn Iowa Wild vs. Chicago Wolves, $2 beer night. 7 p.m., Wells Fargo Arena

Saturday March 26

n Iowa Energy vs. Fort Wayne Mad Ants, $8-$50. 7 p.m., Wells Fargo Arenan Iowa Wild vs. Chicago Wolves, 12:30 p.m., Wells Fargo Arena

Monday March 28

n Play, Grow, Learn! This is an unsupervised, drop-in playtime where parents are encouraged to interact with their children. 9:30-11 a.m., Central Library



CALENDAR

Tuesday March 29

n Crafty Readers, 4:15-4:45 p.m., Central Libraryn Family Storytime, 6:30-7 p.m., Central Libraryn Ed Thomas Legacy Leadership Academy, 8:15 a.m. - 2 p.m., Hy-Vee Hall

Wednesday March 30

n Evening Bridge Club. Preregister. 6-8 p.m., Central Libraryn Mother Goose on the Loose, for newborns to 3-year-olds. 9:15-9:45 a.m., Central Libraryn Baby Rhyme. For caregivers and babies ages 0 - 18 months. 10:15-10:45 a.m., Central Libraryn Biligual Al-Anon meeting, 7-8 p.m., AA Spanish Club Housen Central VolunTeens, 2-3 p.m., Central Libraryn Early Out @ Central: Gaming Unplugged, 2-4:30 p.m., Central Libraryn Iowa Wild vs. Manitoba Moose, 7 p.m., Wells Fargo Arenan Talent On Parade, 19th season of competition - a fun, family-oriented competition that runs on time. All day, Hy-Vee Hall

Thursday March 31

n Al-Anon and Alateen, Free Childcare. 8 p.m., Lutheran Church of the Good Shepherdn Preschool Storytime, For pre-schoolers ages 3 - 6. 10:15-10:45 a.m., Central Libraryn Talent On Parade, 19th season of competition - a fun, family-oriented competition that runs on time. All day, Hy-Vee Halln Introduction to Mindfulness for Businesses and Organizations, 8-10 a.m., Greater Des Moines Botanical Garden, DuPont West Roomn Iowa Energy vs. Sioux Falls Skyforce, $8-$50. 7 p.m., Wells Fargo Arena

Friday April 1

n Lego Friday, all day, Central Libraryn Toddler Storytime, toddlers ages 18 months to age 3. 10:15-10:45 a.m., Central Libraryn Talent On Parade, 19th season of competition - a fun, family-oriented competition that runs on time. All day, Hy-Vee Halln Break Time South - Single Parent Provision, free program provid-ing single parents several hours of uninterrupted time for running errands, studying, or simply having some alone time. 4:30-8 p.m., Single Parent Provision at Pioneer Columbus Community Centern Iowa Wild vs. Manitoba Moose, $2 beer night. 7 p.m., Wells Fargo Arenan One Iowa’s Seventh Annual Gala Celebration, dinner, auction and an awards ceremony honoring the work our state’s advocates for LGTB equal-ity have accomplished this year. $100 for both, $35 for after party only. 5:30-11:30 p.m., Community Choice Credit Union Convention Center

Saturday April 2

n Talent On Parade, 19th season of competition - a fun, family-oriented competition that runs on time. All day, Hy-Vee Halln ChildServe’s Bubble Ball 2016, a fun and innovative event, $150. 6 p.m., Community Choice Credit Union Convention Centern Des Moines Women’s Expo, a weekend for women. Shop, sample and relax as you enjoy our vendors, fashion show and more. 9 a.m. - 4 p.m., Community Choice Credit Union Convention Centern Iowa Energy vs. Erie BayHawks, $8-$50. 7 p.m., Wells Fargo Arena

Sunday April 3

n Talent On Parade, 19th season of competition - a fun, family-oriented competition that runs on time. All

day, Hy-Vee Halln Des Moines Women’s Expo, A weekend for women. Shop, sample and relax as you enjoy our vendors, fashion show and more. 9 a.m. - 4 p.m., Community Choice Credit Union Convention Centern Sunday Bridge Club. Preregister. 1-3 p.m., Central Library

Monday April 4

n Play, Grow, Learn! Unsupervised, drop-in playtime where parents are encouraged to interact with their chil-dren. 9:30-11 a.m., Central Libraryn Maker Monday: Bake Cup Flower Pictures, 10 a.m. - 7 p.m., Central Libraryn Writers’ Workshop. Preregister. 5-7 p.m., Central Library

Tuesday April 5

n Crafty Readers, Hear a story and make a craft! 4:15-4:45 p.m., Central Libraryn Family Storytime, 6:30-7 p.m., Central Library

Wednesday April 6

n Evening Bridge Club. Preregister. 6-8 p.m., Central Libraryn Mother Goose on the Loose, for newborns to three-year-olds. 9:15-9:45 a.m., Central Libraryn Baby Rhyme Time. For caregivers and babies ages 0 - 18 months. 10:15-10:45 a.m., Central Libraryn Biligual Al-Anon meeting, 7-8 p.m., AA Spanish Club Housen Des Moines Public Library Presents AViD: Jacquelyn Mitchard, bestselling author of 22 books, including “Two If By Sea.” 7-8 p.m., Central Libraryn Central VolunTeens, 2-3 p.m., Central Libraryn Early Out @ Central: Where’s Waldo?, 2-4:30 p.m., Central Library

Thursday April 7

n Al-Anon and Alateen, Free

Childcare. 8 p.m., Lutheran Church of the Good Shepherdn Preschool Storytime, For pre-schoolers ages 3 - 6. 10:15-10:45 a.m., Central Library

Friday April 8

n Lego Friday, all day, Central Libraryn Toddler Storytime. For toddlers ages 18 months to age 3. 10:15-10:45 a.m., Central Library

Saturday April 9

n Za Ga Zig Shrine Ladies Auxiliary Spring Craft Show, 10 a.m. - 3 p.m., Za Ga Zig Shrinen Iowa Barnstormers vs. Nebraska Danger, 7 p.m., Wells Fargo Arena

Sunday April 10

n Sunday Bridge Club. Preregister. 1-3 p.m., Central Libraryn Harry Potter’s World Extravaganza. Celebrate the open-ing of the exhibit, “Harry Potter’s World: Renaissance Science, Magic and Medicine” at the Library. 2-4 p.m., Central Library

Monday April 11

n Play, Grow, Learn! This is an unsupervised, drop-in playtime where parents are encouraged to interact with their children. 9:30-11 a.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Computer Basics for Job Searchers, 9:30-11:30 a.m., Central Libraryn Maker Monday: Hedwig the Owl Craft. Craft available while supplies last. 10 a.m. - 7 p.m., Central Libraryn Iowa Wild vs. Grand Rapids Griffins, 7 p.m., Wells Fargo Arena



CALENDAR

Tuesday April 12

n Crafty Readers, Hear a story and make a craft! 4:15-4:45 p.m., Central Libraryn Family Storytime, 6:30-7 p.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Computer Basics for Job Searchers, 9:30-11:30 a.m., Central Library

Wednesday April 13

n Evening Bridge Club. Preregister. 6-8 p.m., Central Libraryn Mother Goose on the Loose, for newborns to three-year-olds. 9:15-9:45 a.m., Central Libraryn Baby Rhyme Time. For caregivers and babies ages 0 - 18 months. 10:15-10:45 a.m., Central Libraryn Biligual Al-Anon meeting, 7-8 p.m., AA Spanish Club Housen Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Computer Basics for Job Searchers, 9:30-11:30 a.m., Central Libraryn Early Out @ Central: Art Cart, 2-4:30 p.m., Central Libraryn Teen Manga/Anime Club: Custom Buttons, 2-3 p.m., Central Libraryn Iowa Wild vs. Rockford Ice Hogs, 7 p.m., Wells Fargo Arena

Thursday April 14

n Al-Anon and Alateen, Free Childcare. 8 p.m., Lutheran Church of the Good Shepherdn Preschool Storytime, For pre-schoolers ages 3 - 6. 10:15-10:45 a.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the

exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.

Friday April 15

n Lego Friday, all day, Central Libraryn Toddler Storytime. For toddlers ages 18 months to age 3. 10:15-10:45 a.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Week of the Young Child - Family Stories. Celebrate early child-hood and your family’s story at the library. Stop in anytime to get your family’s picture taken and decorate an “All About Me” poster to take home. All day, Central Libraryn Iowa Wild vs. Chicago Wolves,First 2,500 fans to the game will receive an Iowa Wild team poster. 7 p.m., Wells Fargo Arena

Saturday April 16

n Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Des Moines On Tap. Sample more than 100 releases from some of America’s best craft breweries, 4-8 p.m., Iowa Events Centern Iowa Barnstormers vs. Spokane Empire, 7 p.m., Wells Fargo Arenan CultureALL’s Bollywood Ball,8-11 p.m., World Food Prize Hall of Laureates

Sunday April 17

n Sunday Bridge Club. Preregister. 1-3 p.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World:

Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.

Monday April 18

n Play, Grow, Learn!, This is an unsupervised, drop-in playtime where parents are encouraged to interact with their children. 9:30-11 a.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Maker Monday: Name Caterpillars, 10 a.m. - 7 p.m., Central Libraryn Ask-a-Pro, Connect with a career coach to get answers to your job search questions. 2-3 p.m., Central Libraryn Microsoft Excel for Job Searchers, 3-5 p.m., Central Library

Tuesday April 19

n Crafty Readers, Hear a story and make a craft! 4:15-4:45 p.m., Central Libraryn Family Storytime, 6:30-7 p.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.n Ask-a-Pro. Connect with a career coach to get answers to your job search questions. 2-3 p.m., Central Libraryn Microsoft Excel for Job Searchers, 3-5 p.m., Central Libraryn 39th Annual Governor’s Conference on Substance Abuse, $140. 7:30 a.m. - 4:45 p.m., Community Choice Credit Union Convention Center

Wednesday April 20

n Evening Bridge Club. Preregister.

6-8 p.m., Central Libraryn Mother Goose on the Loose, 30-minute nursery rhyme program for newborns to 3-year-olds. 9:15-9:45 a.m., Central Libraryn Baby Rhyme Time. For caregivers and babies ages 0 - 18 months. 10:15-10:45 a.m., Central Libraryn Biligual Al-Anon meeting, 7-8 p.m., AA Spanish Club Housen Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.,n Ask-a-Pro, Connect with a career coach to get answers to your job search questions. 2-3 p.m., Central Libraryn Microsoft Excel for Job Searchers, 3-5 p.m., Central Libraryn Early Out @ Central: Color Wheel, 2-4:30 p.m., Central Libraryn Teen DIY: Harry Potter Perler Bead Art, 2-3 p.m., Central Libraryn 39th Annual Governor’s Conference on Substance Abuse, $140, 8 a.m. - 1:45 p.m., Community Choice Credit Union Convention Center

Thursday April 21

n Al-Anon and Alateen, Free Childcare. 8 p.m., Lutheran Church of the Good Shepherdn Preschool Storytime, For pre-schoolers ages 3 - 6. 10:15-10:45 a.m., Central Libraryn Harry Potter Exhibit and Display, Visit the Central Library to see the exhibit: “Harry Potter’s World: Renaissance Science, Magic and Medicine” from the National Library of Medicine. 9 a.m. - 5 p.m.

Have a calendar entry for the next issue of Downtown Living? Send your information to: [email protected].

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OUT AND ABOUT

Keshia Meissner and William Scales at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.

Braxton Pulley and Shelli Pulley at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.

Justin Behanish and Cassie Sampson at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.

Marvin DeJear and Deidre DeJear at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.

RECIPE

T his recipe is a little twist on a vegetable and chicken stir fry. The quinoa is lighter than rice and not as sticky. Quinoa has more protein than rice also. You can add more balsamic vinegar to the

sauce at the end if you like a more pronounced flavor and sweetness. If finding baby bok choy presents a problem, substitute one cup of shred-ded cabbage. n

Quinoa with chicken and mushrooms

Classic stir fry with a new twist

By Kris Ellis Tracy

Quinoa with chicken and mushrooms

Ingredients2 chicken breasts, skinned and deboned1/3 cup balsamic vinegar2/3 cup olive oil1/2 teaspoon garlic powder1 teaspoon kosher saltPepper to taste1/2 teaspoon onion powder1 head of broccoli, separated into florets1 head of baby bok choy, chopped into 1-inch pieces1/2 yellow onion, chopped4-5 button mushrooms, sliced1 tablespoon butter1 tablespoon light olive oil1 tablespoon cornstarch3 cups of chicken broth1 cup quinoa

Directions1. In a shallow bowl, combine the bal-samic vinegar, olive oil, garlic powder, salt and onion powder. Whisk to com-bine. Slice the chicken into strips and marinate the chicken in the balsamic vinegar combination for at least one hour or overnight.2. In a saucepan, pour 2 cups of chicken

broth and 1 cup of quinoa. Add a little salt and bring to a boil. Cover the sauce-pan and cook for 5 minutes. Turn off the heat and keep the pan covered. The quinoa will be done when the broth is absorbed.3. In a large skillet, melt the butter and add the one tablespoon of light olive oil. Saute the chicken strips until they are done and remove them to a casserole dish. Leave the oil in the pan. In that same pan, saute the onion, broccoli, mushrooms and bok choy until all the vegetables are crisp tender.4. In a mixing bowl, stir the cornstarch into the remaining cup of broth and the marinade. Whisk till smooth. With a large spoon, move the vegetables out of the center of the skillet and pour the sauce mix into the center. Cook until the sauce comes to a boil and thickens. Put the chicken back into the skillet and toss with the sauce and vegetables. Adjust the salt and pepper.5. To serve, put about a half cup of the quinoa on each plate, and top with one cup of the chicken and vegetable combination.



WELLNESS

Physical therapy is helpful during this time of change

By Libby Trausch

You can have a pain-free pregnancy

I t’s a cliché, but pregnancy really is a time of incredible emotional and physical change for women.

Your body experiences great hormonal shifts upon conception. You may notice new sensations, like pain, constipation, shortness of breath, sleeplessness, nausea and urinary incontinence. Many women are surprised to find these symptoms so early in pregnancy, but the hormone that causes liga-ments to relax so a baby can fit through the pelvis is released in greatest quantity during the first trimester. Changing hormones com-bined with tight or weak muscles or poor posture can lead to body pain for the first time in your life. It can also worsen any preexisting

pain conditions. As your uterus and baby grow, shifts in posture can create additional strain on these more relaxed ligaments, causing dysfunction in your lower back, abdomen, groin, glutes and pelvis. Thankfully, there is help for the aches and pains of pregnancy. Physical therapy is extreme-ly beneficial during this time. Additional weight and a chang-ing center of gravity alter your balance and movement patterns. Improper posture, lifting, bending, walking and carrying can create strain. As movement specialists, physical therapists observe these actions carefully, identify which may be contributing to your pain and help you modify them through basic exercises, strengthening and

stretching. Manual treatments such as specific massage, joint mobilization, alignment facilitation and stretches are also effective in reducing pain. Physical therapists craft individual exercise plans to help you maintain improvements through manual therapy and movement adjustments through the remainder of your pregnancy. Pain, discomfort and fatigue can also sap you of your motiva-tion to stay active throughout your pregnancy. But inactivity is not the answer. Delivery is a physically demanding event that your body spends months pre-paring for. Physical therapists can help you prepare, too. Exercises to strengthen the hips, back, abdomen and pelvic floor muscles

can help you in delivery. Different labor positions and birth tech-niques may improve pregnancy outcomes. Many people think that being pregnant equals having pain. That doesn’t have to be the case. Most pregnancy-related pain is a result of your rapidly changing body. By addressing the underlying issues that cause pain, you can have an enjoyable pregnancy and easier delivery. n

Information provided by Libby Trausch, D.P.T., PYT-C, specializing in women’s health and pel-vic conditions, Des Moines University Clinic, 3200 Grand Ave., 271-1700.

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I n celebration of 150 years of library service in the city, the Des Moines Public Library is

excited to host a traveling exhibi-tion called “Harry Potter’s World: Renaissance Science, Magic and Medicine.” The exhibition, cre-ated by the National Library of Medicine and curated by Elizabeth J. Bland, will be displayed at the Central Library from April 11 through May 21. In 1997, British author J.K. Rowling introduced the world to Harry Potter and a literary phe-nomenon was born. Millions of readers have followed Harry to the Hogwarts School of Witchcraft and Wizardry where he discov-ers his heritage, encounters new plants and animals and perfects his magical abilities. The magic in the Harry Potter books is partially based on Renaissance traditions that played an important role in the development of Western science, including alchemy, astrology and natural philosophy. Incorporating the work of several 15th and 16th century thinkers, the seven-part series examines important ethi-cal topics such as the desire for knowledge, the effects of prejudice and the responsibility that comes with power. The exhibition, using materi-als from the National Library of Medicine, explores Harry Potter’s world, its roots in Renaissance science and the ethical questions that affected not only the wizards of Harry Potter, but also the historical thinkers featured in the series.

Harry Potter’s World ExtravaganzaApril 10, 2-4 p.m.Attention muggles! Celebrate the opening of the exhibition, “Harry Potter’s World: Renaissance Science, Magic, and Medicine” at the library. Families can make wands, learn about owls and snakes from the Blank Park Zoo, learn about science and medicine from the Drake Chemistry Club and Drake University’s medical fra-ternity Phi Delta Epsilon and par-ticipate in a scavenger hunt.

History and Mystery of TarotMay 3, Noon - 1 p.m.Learn about the history and mys-tery of Tarot with special guest Anita Shekinah from Ancient Ways. Then head upstairs to see the “Harry Potter’s World” exhibi-tion and memorabilia.

Maker Monday: Harry Potter paper bag puppetMay 16, 10 a.m. - 7 p.m.Bring the kids to Maker Monday and make and take a Harry Potter paper bag puppet. Craft will be available while supplies last. n

LIBRARY NEWS

Central Library1000GrandAve.•283-4152Mon. - Wed.: 9 a.m. - 8 p.m.Thur. - Fri.: 9 a.m. - 6 p.m. Saturday: Closed Sunday: 1-5 p.m.Pick-up window hours:Mon. - Fri.: 4-6 p.m.

Traveling “Harry Potter” exhibit comes to library

By Amy McDowell

After all this time? Always

OUT AND ABOUT

Ryan Zadow and April Woosley at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.

Jen Morrow, Ashley Holter and Shannon Coryell at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.

Krable Mentzer and Rusty Naber at the Des Moines Downtown Chamber Annual Celebration at City Hall on Feb. 16.



HEALTH

D ecaf? Or full-blown coffee? That’s what Chad Kammin was thinking as he stopped into the downtown Java Joes. This was circa 2003. It was midafternoon and between the time when it’s

difficult to feel good about ordering a full-blown caffeinated coffee, but still early enough you kind of want to anyway. As the arduous mental arithmetic played out in Chad Kammin’s brain, his mind took a break and he went down a winding path. “I wonder if there is anything available for sale at the Plaza?” he thought to himself. By “anything available,” Chad meant condos. He was in between life destinations, and the blue-roofed building is right next to the coffee shop. He took a look, and it turns out a place was open. The price was right, and he bought it on the spot. It happened so fast. “I still hadn’t decided if I wanted decaf or regular coffee,” Chad says. Chad decorated with lots of neat art over the years. He’s a world traveler, and with each journey, he generally he brings some new sou-venir home. There are all sorts of interesting pieces: he has bricks from the crumbled Berlin Wall. John Wayne art. Pink flamingos. Something called “Cow the Moo.” He even has an “Africa corner” where all the art is from Africa. “This is my museum,” he says, even though he read once it wasn’t wise to make your home into your gallery. “I said ‘No, I want my home to be my museum.’ ” Chad later moved to a different spot in the same building, and it’s a good thing he did because despite being a bachelor, his family is grow-ing. On a trip to India several years ago, Chad brought home a souvenir of a different sort. “I met an Indian kid,” Chad reminisces. The boy was at a home for Indian teens with limited options. A leader at the home asked Chad, “Do you know anyone that’d want to sponsor him?” He didn’t miss a beat, Chad recalls, “I will.” No word yet if he Chad then ordered decaf or regular. We’ll keep you posted. n

WHERE WE LIVE

Nice viewSomething between “Cow The Moo” and a panther

By Jeff Pitts

Chad Kammin sits in his well-decorated downtown loft at the Plaza. Photo by Jeff Pitts.

Information provided by Alli Christy, PTA, Integrated Physical Therapy, 1515 Linder St. Suite 101, 288-0569.

Q: What is lymphedema, and how is it treated?A: March is National Lymphedema Month. Lymphedema, despite being a very common condition, is an under-served diagnosis in the Des Moines area due to lack of education regarding symptoms and treatments. The main cause of lymphedema in the United States is cancer treatment, including sur-gery/removal of lymph nodes and radiation. Surgery is becoming more localized (sentinel lymph node biopsy), thus reducing the risk of lymphedema, but it is still a possibility with these patients. Lymphedema can happen right away or years after treatment. It can be caused secondarily by an infection or some other trauma to the area. Lymphedema is swelling, generally in an arm or leg, due to excess water and proteins in the system. Other causes of lymphedema are vein deficien-cies (chronic venous insufficiency), trauma/scars, post blood clots and obe-sity. Physical therapists who are Certified Lymphedema Therapists (CLT) can evaluate and treat with manual lymph drainage, compression wrapping and remedial exercises, as well as educate regarding symptoms and fit/rec-ommend compression garments for long-term care. While lymphedema is non-curable, it is very manageable with treatment and maintenance under the supervision of a Certified Lymphedema Therapist. n

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HEALTH

S ince March is Colorectal Awareness Month, it is a good time to share a few pertinent

facts that every adult should be aware of regarding the prevention and cure of colorectal cancer. •Fact: In 2015, 132,000 patients in the U.S. were diagnosed with colorectal cancer which rep-resents 8 percent of all cancers diagnosed. •Fact: Colorectal cancer is the fourth most common cancer diagnosed in the U.S. behind breast cancer (231,000 cases), lung cancer (220,000 cases) and prostate cancer (220,000 cases). •Fact: The number of new cases of colorectal cancer diagnosed each year has decreased by 3.7 per-cent per year for the past 10 years, and the death rate has decreased by 2.8 percent per year for the same period of time. Why? Colorectal cancer screening.

•Fact: If you wait until the classic “warning signs” (blood in stool, change in bowel habits, abdominal pain) are present, the chances of a cure are significantly diminished. That is why colorec-tal cancer screening is so critically important. •Fact: Colorectal cancer screening by colonoscopy is the only available method that can pre-vent colorectal cancer. This is pos-sible because a thorough colonos-copy identifies and removes small benign (non-cancerous) polyps of the colon which is the starting point from which most colorectal cancers begin. •Fact: In the U.S., approxi-mately 65-75 percent of people who should have a colonoscopy screen-ing actually have it done. Awareness efforts are directed at the 25-35 percent of people who don’t have screenings done. Several studies

confirm that patients who have their colorectal cancer discovered at screening have a 90 percent five-year survival rate, whereas patients who have their cancer discovered when symptoms develop have only a 30-40 percent five-year survival rate. Colorectal cancer screen-ing can prevent cancer, and it can improve survival rates when cancers are discovered early. Current recommendations: • Colorectal screening shouldstart at age 50 for those at normal risk. • Depending on findings at thefirst screening, follow up screenings

are continued every five to 10 years until age 75, or the age determined by a patient’s physician. • Colorectal cancer screeningshould start at age 40 years (and in some cases before) for patients at increased risk as defined by family history or with a personal history of inflammatory bowel disease (Crohns disease or ulcerative colitis). Significant progress has been made in the prevention and cure of colorectal cancer in the last 20 years. We can lessen the impact of this terrible disease with effec-tive screening. Talk to your doctor about your need for scheduling a colorectal screening. n

Information provid-ed by Kendall Reed, DO, Broadlawns Gastroenter-ology Clinic, (515) 282-2234, 1801 Hickman Road, Des Moines.

By Kendall Reed, DO

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D owntown Des Moines is a tough egg to crack for chain restaurants. We pride our-

selves on local establishments that combine culinary know-how with Iowa ingredients, so it’s completely natural that when an outside name comes to town, we approach it with a bit of trepidation. Fuzzy’s Taco Shop is a product of the great state of Texas, and with more than 100 locations, it com-bines traditional Mexican cuisine with a Baja twist. The new downtown location blends seamlessly into the new space shared with Guru BBQ and Jimmy Johns. I entered on a blustery weekend and was greeted with a vibrant mix of Baja themed décor with a blend of local artistry. The menu itself is extensive, hosting a variety of tacos, burritos, nachos, quesadillas and other din-ner plates. Backing the food is an impressive selection of local Iowa craft beer, distinguishing Fuzzy’s as not your typical chain restaurant. Since Fuzzy’s is known for its Baja flavor, why not aim for that

wheelhouse? From the list of Baja tacos the shredded brisket taco, spicy pork taco, California heat taco and fajita taco were all strong con-tenders, but the tempura fish taco ultimately won out. Fuzzy’s also offers an array of breakfast tacos, burritos and other dishes sure to start your day off smiling. To pair with the aforemen-tioned tempura fish taco, I selected the bacon, egg and cheese taco to compliment. While in the breakfast realm, I had to include one of my favor-ites, chilaquiles. With the option of chicken or beef, chicken won out. Rounding out the order was an order of chips and salsa, as well as

an order of chips and queso. With pager in hand, I sat down for a split second before I was paged and informed my orders of chips were ready. Fuzzy’s is notorious for its tortilla chips which are sprinkled with what they call “Fuzzy Dust” — a blend of spices and seasoning that make the chips themselves worth exploring. The salsa was fantastic while the queso was creamy with-out being overly cloying. While picking up the chips, I was informed that my bacon, egg and cheese taco would not be pos-sible, as they were out of bacon. While alarmed that such a thing could happen in a state famous for its pork production, I was given a choice of substitution. The bacon, egg and cheese taco (sans bacon) was substituted with diced potatoes and yielded a hearty taco, all wrapped in a warm flour tortilla. Pairing with the tempura fish taco was a delicious matchup. Lightly battered and fried fish is served on a soft corn tortilla and topped with garlic sauce, lettuce,

tomatoes, shredded cheese, cilan-tro and feta. The light crunch of the fish gave way to a burst of flavor. The fish and garlic sauce paired per-fectly, and the remaining toppings each played their role in making this taco a well-rounded dish. I’ve sampled chilaquiles from around the Midwest, and for a chain restaurant, Fuzzy’s makes a valiant offering. The entire plate consisted of two scrambled eggs, shredded chicken, tortillas strips, shredded cheese and pico de gallo cooked together, served with refried beans, Latin-fried potatoes, two flour tor-tillas, and salsa verde on the side. While I missed the traditional red sauce or salsa that topped the dish, the salsa verde served on the side provided enough heat and flavor to make up for it. The refried beans were a walk in the park, and the Latin-fried potatoes were well seasoned with a crisp outer crust. Overall, Fuzzy’s Taco Shop walks a well-balanced line between chain and local restaurants, a nar-row walkway that is not entirely easy in the downtown area. n

Fuzzy’s Taco Shop brings an outside name to downtown dining scene

By Marc Bailey

Fuzzy’s Taco Shop300 Martin Luther King Jr. Parkway, Suite 120515-280-3898Hours:Mon. - Thu.: 6 a.m. - 11 p.m.Friday: 6 a.m. - 2 a.m.Saturday: 7 a.m. - 2 a.m.Sunday: 7 a.m. - 11 p.m.

Walking the line

DINING

Above: The tempura fish taco — lightly battered and fried fish served on a soft corn tortilla and topped with garlic sauce, lettuce, tomatoes, shredded cheese, cilantro and feta.Left: Chicken chilaquiles —- two scrambled eggs, shredded chicken, tortillas strips, shredded cheese and pico de gallo. It was served with refried beans, Latin-fried potatoes, two flour tortillas and salsa verde. Photos by Marc Bailey.



OUT AND ABOUT

The Des Moines Downtown Chamber of Commerce held its annual celebration at City Hall on Feb. 16.

A time for celebration

Jovan Johnson and Eric Peterson

Alyssa Storey and Elizabeth Ahle

Alison Monaghan and Kristen Walker

Jennifer Chittenden and Pete De Kock

Kris Saddoris and JR Textor

Leslie Garman and Cheryl Tuttle

See even more photos from these events at www.iowalivingmagazines.com, or scan this QR code.

THAT’S NOT ALL!




OUT AND ABOUT

The Des Moines Downtown Chamber of Commerce held its annual celebration at City Hall on Feb. 16.

A time to reflect

Todd Schemper, Brian Sauer and Joe Benesh

Leslie Jasper, Cheryl Tuttle and Jasmina Alicic

The NOLA Jazz Band performed.

Stephanie Jutila and Debra Peckumn

Jill Creveling and Anne Timmins

Kim Hanken and Scott Seelinger

Saralynn Seward and Leslie Britta


www.iowalivingmagazines.com/downtown Downtown Des Moines Living MARCH | 2016

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MARCH | 2016 Downtown Des Moines Living www.iowalivingmagazines.com/downtown

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