march 2018 st - asa-houston · 2018. 3. 1. · seminar, we will discuss the latest automotive...
TRANSCRIPT
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Page 3
President’s Corner
Officers and Board
Page 4
February Meeting Review
Page 5 March Meeting Speaker and Sponsor
Thanks to Motor Center
Page 6
ASA Associate Members
Page 7
ASA Benefits
Page 8
ASA Training
Please RSVP for Meetings
Dinner: 6:30 p.m.Meeting: 7:00 p.m.
$15 member $20 non-member
Fratelli's Ristorante1330 Wirt RoadHouston, TX 77055
MEETING NOTICEMEETING NOTICEMEETING NOTICE
ON THE INSIDE
Tuesday, March 13, 2018
Presenting:
Charlie PolstonProfitability and Customer Retention
Consultant with BG Products
“Automotive Trends and Best Practices:Increasing Customer Satisfaction,
Retention, Sales, and Profits!”
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Volume 33 No. 3
March, 2018
See page 5 for more details about our speaker and sponsor
Sponsored by:
The automotive industry is continually changing with the average vehicle in America now over twelve years old. There has never been a better opportunity to have a highly profitable automotive service center. Preventive maintenance is the future of the industry. In this seminar, we will discuss the latest automotive trends and discuss practical, profitable programs and processes for service centers. We will also discuss a report from AAA showing that 75% of those surveyed distrust their repair center. Most importantly, we will look at ways to dispel this misconception. Lastly, we will be discussing accountability and the role of the shop "sales" manager.
ASA Houston Chapter
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Officers & Board2017 - 2018
PresidentChuck StasnyHouston AAMCO Car [email protected]
President ElectSTILL LOOKING FORSUITABLE CANDIDATE.PLEASE CONSIDER.
TreasurerRudy RamkissoonNational [email protected]
SecretaryKathryn van der PolAdolf Hoepfl & Son [email protected]
Shop Talk EditorDan TidwellTentmaker Graphic [email protected]
Board MembersJohn Ferrata, NLine AutomotiveRobert Gruener, Autotechtronics By RobertChris Newhouse, Ray's Auto ElectricMario Rodriquez, Mario's AutomotiveKevin Spencer, A&B Auto Electric, Inc.Sybren van der Pol, Adolf Hoepfl & Son Garage
How To Find Us
Automotive Service AssociationHouston ChapterPO Box 925007
Houston, TX 77292-5007Need info about ASA?
Call one of the board members on page 3or contact Dan Tidwell,
ASA Houston Administrator
Phone: 281.802.0441www.asahoustontexas.com
ASA Houston Chapter
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Chuck Stasny
PR
ESID
EN
T’S CORNER
The February meeting provided us was an opportunity to hear Tony
Molla, Vice President of the Automotive Service Association, describe how ASA is preparing for the future. You could say the automotive repair business has always been technology driven, but this wave will certainly require additional skill sets. Tony believes this is a great opportunity if we are prepared shop owners and stresses that we can't start too soon!
In the short time Tony spoke, you could tell that ASA National has been working on long term plans to help members through this technology paradigm shift. He said that although hybrid vehicles make up less than 1% of the total market, advancements in crash avoidance and stability control issues will be showing up in shops soon. He also reminded us that the average age of a technician is 42 and that 50% will retire in the next 3 to 8 years. The new technology could be a perfect fit for the millennial
mind-set, but we need to start recruiting now.
The unique role ASA plays in Washington not only provides industry insight but also enables policy shaping. An example would be how ASA is managing control of SDRM, a data exchange system that allows access to vehicle security related information. Only through awareness of, and involvement in, policies and the industry as a whole can we understand where the industry is headed and what we, as shop owners, need to do to remain competitive and profitable.
Driving membership and car count is one of the priorities that can be seen in the completely restructured membership department. ASA National is working with strategic partners to attract new employees and customers. For instance, plans are underway with Autozone to promote the ASA organization to other shops. Advance Autoparts and the Highway Department are working together on a poster campaign. Labeled the “Drive Clean -Live it, Breathe it” initiative, it encourages students in grades K through 12 to create posters that draw attention to clean operating vehicles which improve our environment. ASA shops will be collecting the posters which will drive customers to our centers. Both of the promotions aim to increase ASA public awareness as well.
The ASA business model was created in 1951 before efficient fuel ratings, before high speed communications, and even before the internet. Tony said it is not enough to recognize and shape change if you fail to communicate those changes to employees and staff. ASA is working with Bosch, AMI, and other partners on various training methods and delivery systems that will better serve the millennial learning style and will be accessible from their smart phone to a desktop computer.
Don't forget the annual meeting in Orlando, FL, at the Walt Disney World Swan and Dolphin Resort May 2 – 6th. It is only $99 to get in and rooms have been reserved at special rates. Also, don't forget the visit the ASA website at http://asashop.org/webinars/ to learn about the next webinar.
ASA Houston Chapter
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The Tax Cut & Jobs Act (TCJA) was approved by Congress on December 20, 2017, and signed by President Trump on December 22, 2017. The Act
impacts virtually every individual and business in a way not seen since Reagan. With most provisions effective in 2018, it lowers the individual and corporate tax rates, and repeals numerous tax credits and deductions. And, the Affordable Care Act (ACA) loses its financing with repeal of individual mandate.
But what does it really mean and how will it impact a typical shop owner? To answer those questions, we asked long time Certified Public Accountant, Patti Rainer Anderson, to summarize the changes and give insight as to how the membership might prepare for 2018.
Patti began by pointing out that the IRS is a partner whether you like it or not. Patti said there are so many changes that even she is still learning. This is pretty much a complete overhaul of our tax laws where so many rules have changed that it would be impossible to review them all at this time. However, it is her belief that it will stimulate growth as the money moves back to the USA. And lowering the corporate tax rate from 35 to 21% should increase capital investments. She believes it will be good for most business owners, particularly if a business is large scale like the Google or Apple type.
Patti said there is still a lot to be learned by all. It is important to work closely with your CPA, making sure you are maintaining proper and adequate documentation. If you are doing your own payroll then make sure you are using updated tables. Patti says if you can handle the payroll and have Quick Books set up correctly, she can manage your books quite affordably. Visits could be as infrequent as once per quarter. However, she did stress the importance of being able to contact you.
In addition to the larger items listed in the side bar above, Patti had several more items worth mentioning;
Doubles the Section 179 deductions up to 1 million and now includes used assets
Bonus appreciation can be taken whether you have a profit or not
Added Family leave credit 12.5% to 25% depending upon how much you pay
First year vehicle depreciation went from 3,150 to 10,000
Increase the amount of deductions for charitable donations from 50 to 60%
Affordable Care Act mandated payment was eliminated
The 529 savings plan was a college only but now can use for private school
Corporations lost a up to 50% on their employee transportation and meal deductions
No longer can Roth go back to 401K
Alimony payments are no longer deductible
Patricia Rainer Anderson:
Patti has worked extensively with small businesses and their owners in Houston since 2004. She has worked as a bank examiner, internal auditor, and reporting manager in Dallas, Chicago, New York, and Houston. ASA Houston has been using her services for many years. She knows our business and ready to answer your questions. She can be reached at 832-515-1411 or via email at [email protected] .
FEBRUARY MEETING SPEAKER
SP
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MEETI
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ASA Houston Chapter
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Charlie is a Profitability and Customer Retention Consultant with BG Products. BG Products specializes in innovative automotive service center growth solutions through a Maintenance Awareness Program. This program targets three key areas: New Technology Services, Effective Marketing Strategies and Dynamic Training Seminars.
Charlie, 59, has been with BG Products since 1982. He has taught hundreds of workshops and seminars across the United States and Canada.
He has trained over 7,500 automotive professionals nationwide. He also conducts monthly regional seminars for shop owners, managers, advisors and technicians.
He writes a monthly article on Service Lane Success for Dealer Magazine and he also writes for Auto, Inc Magazine. He has been a workshop leader numerous times at the National Automobile Dealer Association's annual convention and at CARS during SEMA.
Charlie has a BS Degree in Communications and Marketing from Oklahoma State University.
Charlie Polston
ubrication Specialists, Inc. is a Distributor of BG Products in LOklahoma, the Texas Panhandle, and Southeast Texas. We're a third generation company...working on the fourth generation! One of the
seven original founders of BG Products was John M Thompson. His son, John R Thompson, joined the company in 1973 and has stayed with BG Products ever since, taking on his father's role when his father died. Currently, Lubrication Specialists, Inc. has two locations: one in Oklahoma City, Oklahoma and one in Houston, Texas.
BG Products, Inc., is committed to maintaining vehicles through high quality automotive maintenance services for fuel systems, engines, transmissions, brakes, power steering, cooling, battery, drive line and climate control systems.
We provide the highest quality products and equipment to dealerships, independent shops and franchises so they can perform BG Automotive Maintenance Services on consumer vehicles.
We take the time to train service advisors to convey the importance and effectiveness of automotive maintenance. We also train technicians on proper procedures for performing our services with the utmost competence. In other words, BG Certified service advisors and technicians are people you can trust.
Manufactured in El Dorado, Kansas, and distributed all over the world, BG's professional-use products and equipment add more efficiency, miles per gallon and long-term reliability to vehicles. We focus exclusively on products of the highest quality only available through BG.
Unique to the industry, BG Products works, as it always has, through a close-knit network of independent distributors.
Every business day more than 100,000 shops, dealerships and technicians use our products, services, tools and equipment. In a recent national survey, dealership service managers said they use BG Products as their supplier of fluid maintenance service products and equipment by a margin of nearly 3 to 1 over any other supplier.
See BG’s ad in Shop Talk on page 7.
Special thanks to our February meeting sponsor, Texon Motor Center.Dean Enright gave us a great insight into what they do and how they do it in the speciality of engine rebuilding.If you need an engine rebuilt, be sure to call them a 713.880.0448. See their ad in Shop Talk on page 7.
1-800 Radiator & ACMatthew [email protected]
AAA-TexasDan [email protected]
Admiral Linen UniformChris [email protected]
Advance Auto PartsDavid [email protected]
A-Line Auto Parts/Arnold OilBobby Fulmer, Sterling [email protected]@arnoldoil.com
Allegiance BankBrenda [email protected]
Auto PlusTyler [email protected]
Automotive Training Institute (*)Jim Silverman888-471-5800 [email protected]
BAP-GEON Import Car PartsTim [email protected]
BG ProductsLubrication SpecialistDan [email protected]
Chastang FordJohn [email protected]
Dependable Payment ProcessingMallika [email protected]
Echo AdvertisingJames [email protected]
Federal Mogul (*)Jeff [email protected]
Great American Business ProductsJulie [email protected]
General Motors Genuine Parts - AC DelcoCharlie [email protected]
HCC - Automotive TechnologyDavid [email protected]
Hubert Glass Oil Co.Matt [email protected]
Hunter Engineering Co.Eric Samples210-621-7003|[email protected]
J.A.M. DistributingMyrl [email protected]
Jasper Engines & Transmissions (*)Ed [email protected]
KukuiTodd [email protected]
M&D (Magneto & Diesel)Engine Parts-Fuel Injection-TurbochargersJim [email protected]
Meadowbrook Insurance (*)Dan [email protected]
Mitchell 1(*)Monnie [email protected]
MotorAge Training/Advanstar Communications (*)James Hwang(310) [email protected]
MTF EquipmentJim [email protected]
NAPA Auto PartsAnil [email protected]
National TransmissionRudy [email protected]
Omega Transactions CorporationKevin Burke, Bruce [email protected]
O'Reilly Auto PartsTrey [email protected]
Performance Radiator (*)Jordan [email protected]
R.O. WriterRick [email protected]
San Jacinto CollegeMark [email protected]
Timberline ProductsMark [email protected]
Tri-Coastal Industrial Wash SystemsRick [email protected]
Wahlberg-McCreary, Inc.Al Lindell, Randy [email protected]
XL PartsBrian [email protected]
Zurich Insurance (*)Woody [email protected]
(*) National Members
Contact your local ASA Houston Associate members for products and services. Ask about ASA Member only discounts available from these Associate Members.
Houston ASA Associate Members
ASA Houston Chapter
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ASA Houston Chapter
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BENEFITS THROUGH ASA MEMBERSHIPby Nancy Adkins, Membership
During the weekend of February 24-25, XL Parts put on an Open House - extraordinaire - to showcase their extensive warehouse and distribution services for their auto repair customers. They entertained hundreds of shops with outstanding food and adult entertainment for Saturday evening, then, BBQ and family entertainment for
Sunday afternoon. Seventy-two vendors set up booths to display their products and to give prizes to all attendees and for special drawings. ASA Houston had a booth to brand ASA and offer ASA membership with all the ASA benefits to the shops represented. For an attraction, ASA Houston offered two really great drawings: a FREE one-year ASA membership and a FREE 49” TV. The winner of the drawing for the ASA membership is…Omar Bitar of Ashford Auto Clinic. And, the winner of the drawing for the 49” TV is…EFI Auto's Anthony Nguyen.
Hundreds of people who stopped by the booth learned of ASA Automotive Service Association and ASA's great benefits that come with a membership. It has been brought to my attention that many of our current members do not know about these benefits and do not take advantage of them. Allow me to explain how simple this is. Go on the website
ASA.savings4members.comCheck the Providers you are interested in. Fill out your contact information. Submit. You will be contacted for the best savings. The discounts from ASA sponsored Benefit Providers will more than pay for the annual membership. Here are a few Benefit Providers and their possible discounts:
ALL DATA up to annual $420 IDENTIFIX monthly $164+ MITCHELL 1 annual $100+
DEMAND FORCE $150 MOTOR AGE TRAINING 15% ADVANCE PROFESSIONAL up to 8%
FEDERAL-MOGUL 20% UNIFIRST weekly 20-40% SPRINT 19%-28%
Be sure to checkout savings4members for the entire list and their specific savings OR pick up a brochure at the next ASA Houston meeting, March 13. ASA HOUSTON IS HERE FOR YOU!
ake advantage of our partner training to keep Tyourself and your employees up-to-speed with the latest technologies:
BG Boot CampTuesday, May 8 and Wednesday, May 9
CarQuest
3/28/2018Automatic Temperature Control Operation
3/29/2018Automatic Temperature Diagnosis
Visit ctionline.com or [email protected].
O'Reilly
Contact your O'Reilly Representative for more information. (See page 11)
www.firstcallonline.com
XL Parts
4/10-11/2018Outstanding Tools for Selling More Service
4/11-12/2018Whole Vehicle Diagnostics
Contact your XL representative for more information. (See page 10)
www.xlparts.com
ASA
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ASA Houston Chapter
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irst, I apologize for a couple of Freservations that were lost in transition between phone call and meeting attendance sheets for the February meeting. My bad!
That being said, I would like to emphasis the need to make reservations for our ASA Chapter meetings. While I was thrilled at the near capacity turnout for the February meeting, almost 15 people showed-up that had not made reservations. Fortunately Fratelli’s had planned for extra meals and everyone was able to be served. The opposite problem occurred for the January meeting with reserved spots not showing up and ASA having to absorb the extra costs of meals ordered but not eaten. So you can see that in either case, an exact meal count is very helpful.
The best way to RSVP is vial email in response to the MailChimp meeting notice/RSVP sent out prior to
meeting, sometimes twice, or the emailed version of Shop Talk. We will also continue to call and/or email as well to remind you about the meeting and you can RSVP then as well. If you RSVP via one of the MailChimp emails, you may still get a phone call because both processes are happening at once. If that happens, simply tell us you replied via email and I will see your RSVP and get you on the list. We definitely need to know the number attending. Names of attendees would also be helpful for check-in expediency.
If you cannot commit at the time of phone call, please remember to let me know through email or phone call if you decide to attend so we can make any adjustments to final meal count.
So, there are a variety of ways to make sure your spot is reserved at the meeting. See the RSVP reply options on right.
RSVP OPTIONSVia MailChimp Notices:
Simply click on the RSVP button to automatically send an email.
Via our Phone Call: Let Stephanie or me know how many
attending and attendee names if known.
Via my Personal Email:Hit Reply and let me know how many
attending and attendee names if known.
Last Minute Decisions:Email to either,
[email protected] or [email protected]
or call me directly at 281.802.0441.
PLEASE RSVP FOR MEETINGS! By Dan Tidwell,ASA Administrator
ASA Houston Chapter
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Thanks to ASA for the opportunity to prepare the Shop Talk newsletter.
In addition to serving as the ASA Shop Talk newsletter editor, I provide graphic design of newsletters, brochures and other marketing material to a number of clients.
I can also help with PowerPoint and video presentations for training or
general publicity.
Dan Tidwell, Tentmaker Graphic Design
THANKS TO ASA
Donated and created by KUKUI
Check out the ASA Houston Website
www.asahoustontexas.com
With shop locator function that can help motorists find your shop!
ASA Houston Chapter
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ASA Houston Chapter
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ASA Houston Chapter
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