marconix inc
DESCRIPTION
The Marketing Process Outsourcing (MPO) Company, MARCONIX Inc specializes in sales and marketing outsourcing, Go-to-Market and Advisory.MARCONIX; endeavor is to provide organizations with measurable, high impact and cost efficient outsourcing solutions and deliver value by partnering with them as an extended arm of their organization. Our vision to be the most cost effective, quality concerned and creative marketing and business support Company, offering a fully integrated service to all clients. . We are doing this by componentizing all key marketing functions and sub-functions and building processes for each of these in a way that they can be delivered by leveraging the best functional and domain knowledge banks, using global best practices and in the most efficient and cost effective manner either onsite or remotely. The services extend from managing specific functions or processes for large marketing organizations to running the complete marketing function for SMBs.MARCONIX’ marketing outsourcing partnership model backed by an expert team of marketing professionals with significant expertise in global marketing offers you a range of ‘marketing in a box’ and ‘marketing on demand’ outsourcing options that include full function outsourcing, outsourcing of specific projects and programs and execution.MARCONIX is also pioneering Tarkeebein, a revolutionary platform-based self service model for managed remote delivery for marketing services with an objective of delivering global marketing best practices to small medium businesses and organizations with one-off requirement. Tarkeebein leverages web 2.0 and cloud sourcing technologies to enable distributed and real-time delivery of marketing services to clients.MARCONIX currently has operations in Bangalore, Delhi and Ranchi.TRANSCRIPT
WE RUN
so
YOU CAN BE
With Every Sale More Than Money Changes Hands
Maintaining a Brand’s Presence
Throughout the Entire Purchase Cycle..
As the provider of integrated sales,
marketing and event services,
MARCONIX Inc. understands the
significance of maintaining a brand’s
presence throughout the entire
purchase cycle, especially during the
critically important sales experience.
We believe that every customer
interaction can and should be of
greater quality—of higher
performance—than simply making a
sale. We know our job is to increase
sales and advance what your brand
represents. Continuously tailoring
specific approaches to meet the needs
of your industry, distribution
channels, and customer segments is
what we do best.
When the time comes for you to drive
revenue, why settle for anything less
than the knowledge and passion of an
integrated sales and marketing
organization committed to your
success?
“I came into this a non-believer, but your ability to support our direct sales reps, focus their efforts, and generate a 30 percent increase in productivity makes me a believer and your biggest fan.”
Our high-performance, relationship-
based culture is grounded in core
values such as trust, integrity, honesty,
respect, and personal responsibility.
This has led to our rapid growth and
employee satisfaction, loyalty, and
commitment scores.
In the end, our clients benefit from our
unparalleled ability to provide the best
talent, which is firmly rooted in our
DNA. If that weren’t enough, another
powerful byproduct of our culture is
personal commitment. Because our
sales teams possess higher levels of
commitment, we have the ability to
promise you superior program design
and management and deliver on that
promise.
So when our people are out there
representing your brand, they are
bringing all of these high-performance
qualities to each and every interaction.
This, in turn, allows us to build
valuable relationships, one customer
at a time.
That’s what we mean when we say:
We run so you can be No 1
INTEGRATED SALES AND
MARKETING SERVICES
MARCONIX provides the unique
skills and expertise to integrate brand-
centric marketing and sales coverage
programs across a range of vertical
industries and relevant routes-to-
market, including Retail and B2B.
We are strategists and consultants
who have the ability to identify
and understand your marketplace
dynamics in order to design more
effective programs.
We are brand advocates
representing our clients on more
than 200 retail locations.
We are trainers and educators,
helping your sales staff and/or
channel partners better understand
your customers.
We are channel-oriented sales
teams who help you generate
more qualified leads and partner
more effectively to improve
everyone’s bottom line.
We are inside sales experts who
enable you to quickly ramp-up and
scale your market coverage to
proactively touch more customers
than outside sales reps.
We are field-sales experts who are
aggressively connecting with
customers and building strong
business relationships on your
behalf.
High-Performance Culture
At MARCONIX we are deeply
committed to developing proprietary
tools and processes that increase
program efficiency and effectiveness.
SRP- A PROPRIETARY
RECRUITMENT
METHODOLOGY
Our Successful Recruitment Process
(SRP) ensures that the employee’s
skills, personality, geography, and
availability are accurately matched
with the employer’s engagement
requirements. SRP is a powerful
methodology that enables us to
maintain a high level of mutual
satisfaction on both functional and
cultural dimensions. We understand
that while core capabilities are
critically important, ensuring the
proper cultural fit is paramount to a
successful placement and program.
PROPRIETARY LAUNCH
PROCESS PROVIDES BEST
PRACTICES AND UNEQUALED
SPEED-TO-MARKET
A recent study by a leading
management-consulting firm revealed
that as product life-cycles compress
and competition intensifies, windows
of opportunity tend to last less than
one year. Therefore, achieving
adequate sales coverage and
maximizing revenues is becoming
increasingly difficult.
Our proprietary launch process can
directly impact this marketplace
dynamic. This highly efficient and
flexible process allows us to rapidly
deploy and shift coverage as needed.
We can even mobilize our entire
organization when faced with the
extraordinary need to launch a
program in as little as 30 days.
So not only does MARCONIX get
started fast, we respond to market
conditions with seamless integration
and deliver the best practices at lower
long-term costs.
SATISFY CERTIFICATION
REQUIREMENTS WITH OUR
Tarkeebein- SALES TRAINING
PROGRAMS
Our proprietary sales training and
certification programs succeed time
and again, because they deliver better
talent equipped with the right job
skills.
Tarkeebein provides the tools and
processes to:
• Develop high-performance
sales skills
• Develop program-specific
skills around your product and
in support of your brand
And ultimately provide you with a
more capable and committed sales
force.
MARKETBOX – OUR
PERFORMANCE AND MARKET
ANALYTICS TECHNOLOGY
PLATFORM
Making critical decisions to optimize
sales results and enhance ROI requires
an appropriate evaluation tool.
Marketbox is our proprietary
dashboard technology, which provides
real-time feedback on the
marketplace, sales data, competitive
actions, and operational program
metrics.
MARCONIX’s outstanding track
record for meeting and exceeding
sales quotas has been honed using our
own proprietary dashboard
technology. With Marketbox, you can
watch your own business, and also see
what we’re doing right.
Committed to Innovation
A Delhi-based IT manufacturer turned
to MARCONIX to assist in growing
share and profits for their Extended
Warranty product. OEMs and dealers
are focusing their efforts toward profit
centers to offset declines in margins in
other areas of their businesses.
PROGRAM
Extended Warranty business volume
and share growth represent significant
incremental profit opportunity to both
OEMs and dealerships selling the
products. MARCONIX worked with
the client to design a program where
MARCONIX field representatives
train dealership personnel on product
features and benefits and the most
effective means of selling.
RESULTS
Client has experienced share growth
ranging from 10 to 56 percentage
points.
MARCONIX has been working
with a local market leader in RTE
food product
PROGRAM
To focus on supporting and selling
through a Business Partner
Program, supporting the Top 200
Business Partners.
Driving sales through business
partners is paramount to the overall
success of this client. MARCONIX
provides the sales and partner
program support for a significant
segment of the client’s channel.
RESULTS
Since program inception, the client
has seen a dramatic increase in
sales, with over 16 percent growth
year over year. Additionally,
MARCONIX has increased
headcount by over 100 percent to
provide greater business partner
coverage.
A major real estate developer
worked with MARCONIX to
design and manage a plan to
launch a new residential project.
PROGRAM
Our Field Sales Force thoroughly
trained internal salespeople to
properly sell the project and the
supporting pre launch booking
offers.
RESULTS
Efforts on both the pre launch
booking and the sales offer
exceeded the company’s forecasts
by 233 percent. Overall, the
grassroots efforts produced a 16
percent increase in sales in a one-
month period.
Client Experience
OUTSIDE DIRECT SALES BUSINESS PARTNERSHIPS TRAINING AND ADVOCACY
Dual Expertise
Real Estate
Consumer
Electronic
s
Consumer
Goods
IT Telecom
Retail
B2B
PROVIDING THE DUAL EXPERTISE OF ROUTES-TO-MARKET AND VERTICAL INDUSTRY EXPERTISE
When you work with MARCONIX, you access a wealth of knowledge and expertise across all market segments, including large
enterprises and the increasingly important SMB.
We approach the marketplace from both a route-to-market and vertical industry perspective and therefore can offer our clients the
unique advantage of our multifaceted experience. MARCONIX was founded on the platform of providing deep experience and superior
service in the route-to-market arena. Our newly enhanced vertical market expertise provides us the ability to overlay specific industry
knowledge to our already powerful route-to-market offerings. While clients benefit when our services overlap, we certainly offer great
value and benefit to clients seeking assistance with their route-to-market strategies and programs.
Our teams have proven successes in the B2B and Retail channel environments, as well as Automotive, Consumer Electronics,
Consumer Goods, IT (Computer Hardware & Software), and Telecommunications industries.
RETAIL SERVICES
In an environment where excessive competition has retailers fighting to lower
costs and adopt customer-centric value propositions, unique relationship issues
with manufacturers can arise. This is further compounded by a more educated
consumer and the fact that traditional marketing is proving to be less effective
– especially as alternative channels hone their strategies over time. However,
one thing hasn’t changed: the sales associate recommendation continues to be
the #1 influencer on buying decisions.
MARCONIX is on the forefront of assisting manufacturers as they navigate
this ever-changing environment. Managing an elite list of clients,
MARCONIX has earned a reputation with manufacturers and retailers alike as
the team to count on to drive sales at all level. As we conduct tens of
thousands of consumer and sales associate interactions weekly, we are
uniquely qualified to drive sales through this key channel.
―A fantastic job as always!‖
BUSINESS TO BUSINESS SERVICES
When the B2B market is of interest and importance to you, you can turn to
MARCONIX for our highly valued B2B route-to-market expertise and
experience.
Our field sales offering allows us to drive your revenue by building strong
business relationships with those who are typically assigned to Tier 1
accounts. Our inside sales offering is designed to conduct more customer
touches per day than the traditional outside sales rep model, making your sales
resources more productive.
We help you adapt to the challenges arising from key trends in the B2B
market, such as product life cycle acceleration, distribution channel
complexity, channel conflicts and effective targeting of the SMB market.
Route-to-Market
CONSUMER ELECTRONICS
Our subject-matter experts cite the important trends impacting the CE industry
to be: digital convergence and product commoditization; reduction in the
consumer product life cycle; significant retailer concentration; and the
increasing importance of distribution strategies.
MARCONIX can help you define and overcome these challenges before they
define you. Providing education and assistance to both consumers and the
distribution channel is where we excel.
CONSUMER GOODS
In these days of dynamic market, it is not easy to reach customers. It is not
only the matter of transporting products and advertising it. Since rising is
unstable, it is also important to consider various factors. In developing
countries, there are different rules and regulations than developed ones, which
further increase complications. Our expertise can help you define and
overcome these challenges before they define you.
INFORMATION TECHNOLOGY – COMPUTER HARDWARE, SOFTWARE AND SERVICES
The IT market is divided for many IT vendors, with both a business and
consumer segment. The main challenges in the business market are B2B
channel complexity and an increasingly complex enterprise purchasing
environment. And much like the consumer electronics industry, the IT
consumer segment faces the aggressive issue of convergence.
REAL ESTATE
Our experience with property developers, suppliers, and promoters remains
unchallenged. MARCONIX is a premier resource dedicated to helping firms
adapt to challenges arising from key trends in the real estate market, such as
reduced staffing by domestic manufacturers, increased penetration of the
market by foreign players, and the ever growing impact that the internet is
having on customers buying behaviors.
TELECOMMUNICATIONS
Increasing competition from digital convergence, the broadening of mobile
phone distribution channels, and growth in the network equipment market
poses very specific complexities for businesses operating in the
telecommunications market. Additionally, the ever-present issues of customer
churn, retention, and the endless variety of products and services purchased by
consumers and businesses make MARCONIX an indispensable partner.
Vertical Industry
SALES SERVICES
Sales Channel Development
Sales Coverage Modeling
Field Sales Teams
Inside Sales
Customer Sales Centers
Channel Management &
Partner Acquisition
Sales Process Support
MARKETING SERVICES
Brand Strategy
Integrated Marketing
Communications Program
Development & Delivery
Product Launches
Channel Marketing Planning
& Delivery
Lead Generation
Field Marketing
Experiential Program Design
and Implementation
Events and Promotion Services
Demo Day Services
Relationship Development and
Brand Advocacy Services
Training
Merchandising
POP/POS Program
Development & Fulfillment
MARKET ANALYTICS,
RESEARCH & INSIGHT
Brand Health Measures
Consumer Field Research
Sales Channel Research
Mystery Shopping
Real-Time Sales Analysis
Effectiveness Surveys
Integrated Programs Analysis
Instant New Product Launch
Metrics
Retail Operations Audits
Return Analysis and Reduction
Programs
ONLINE & VIRAL
MARKETING
Search Engine Optimization
Social Media marketing
Web Publishing
Online Brand Advocacy
Email Marketing
Mobile/SMS Marketing
Content Management
Our Services
Online &
Viral
Market
Analytics &
Research
Sales
Service
Marketing
Services
Client Needs
[ROI Metrix]
WE HAVE THE ABILITY TO
PERFORM AND DELIVER
MEASURABLE RESULTS
At the core, our integrated sales and
marketing offering is unlike any other. Built
as a dynamic model that connects sales,
marketing and marketplace analytics, our
integrated approach is designed to deliver
meaningful results.
As indicated in Figure 1, this offering is
consultative in nature and has been designed
as a real-time responsive system. It is
flexible and continuously adjusts the
elements of the program toward the goal of
greater cost effectiveness and specific ROI
metrics, including sales improvement.
We know that to properly represent
your brand we need to embody
everything it stands for, from its
functional and emotional benefits
to its personality and positioning in
the marketplace. This is why we
are passionate about providing the
very best talent, the most powerful
proprietary tools, and a unique
approach that includes both vertical
industry and route-to-market
expertise. With our high -
performance culture and full range of
services, we can deliver the results
you need with seamless brand
representation.
In the end, we know that when the
relationship between the brand and
the customer is strengthened,
numerous benefits are created. And
while some of our clients are
generally interested programs that
directly drive positive ROI, others
are more interested in the ones that
help to facilitate operational
efficiency.
INCREASED MARKET
SHARE, REVENUE AND
PROFITS
Realize increased margins
through lower cost of sales and
marketing
Satisfy ROI metrics
EFFECTIVE MARKET AND
CHANNEL COVERAGE
Extend coverage with
consultative research and
analysis
Increase sales efforts in
previously neglected or
underserved markets
Manage your channels more
efficiently and effectively
IMPROVED FOCUS
Augment existing internal
sales and marketing programs
Open up internal resources to
focus on your core
competencies
BOOST MARKET AND
OPERATIONAL
INTELLIGENCE
Gain customer and competitive
intelligence
Access operational feedback
on a regular basis
INCREASE YOUR SPEED TO
MARKET
Leverage product life-cycle
dynamics to your advantage
Ensure you meet or exceed
service level agreements
REDUCE AND CONTROL
OPERATIONAL COSTS
Reduce legacy costs
Improve productivity by
outsourcing administrative
sales support
Improve budget control with
fixed-cost programs
Reduce costs of fully-burdened
programs
Leverage off balance sheet
program to provide budget
flexibility
MANAGE RISK
Reduce risk of inefficiency
with flexible and scalable
programs
Increase, decrease, and modify
programs without impacting
HR or creating highly visible
ramp-down actions
Why MARCONIX
BENEFITS