marcus j. skjervem portfolio for director of marketing and recruitment
DESCRIPTION
ÂTRANSCRIPT
University of Minnesota
Carlson School of Management
The mission of the Carlson School of Management is to discover transformative knowledge about the issues faced by organizations and managers in a dynamic global economy and create exceptional learning and career
opportunities by facilitating an engaged and integrated community of scholars, students, and practitioners.
Marcus J. SkjervemDirector of Marketing and Recruitment
Candidate
Professional Profile Over 10 years of higher education administration in the areas of communication, marketing, admissions/recruitment, student transition, student leadership and event management experience; Experience in recruitment and admissions-related strategies to drive increases in enrollment; Successfully managed the creation and production of multiple print publications and electronic communication streams in collaboration with university creative services departments, professional design firms, freelance designers, editors, and internal and external printing companies; Expertise in social media trends and message management; Exceptional organization, project management, presentation and communication skills, both written and verbal; Experience with all types of media relations, including press releases, crisis communication and media training; Understanding and experience in website management, including efficiency and effective flow; Seeking to transition my career back into a higher education.
Strengths
✓ Collaborative
✓ Creative
✓ Detailed
✓ Efficient
✓ Decisive
✓ Empathetic
✓ Student-centered
✓ Professional
✓ Inclusive
✓ Grounded
✓ Collegial
✓ Diligent
✓ Well-rounded
✓ Energetic
✓ Innovative
✓ Strategic
✓ Mission-driven
✓ Aware
Clifton’s StrengthsFinder Profile - Top Five Strengths (Assessment completed in 2011)All strength descriptions below come from Tom Rath and Barry Conchie’s book, Strengths Based Leadership (2008).
Developer: &Developers recognize and cultivate the potential in others. They spot the signs of
& & each small improvement and derive satisfaction from these improvements.
Relator: & Relators enjoy close relationships with others. They find deep satisfaction in
& & working hard with friends to achieve a goal.
Empathy: & Empathic driven individuals can sense the feelings in other people by imagining
& & themselves in others’ lives or situations.
Achiever: " Achievers have a great deal of stamina and work hard. They take great
& & satisfaction from being busy and productive.
Maximizer: &Maximizers focus on strengths as a way to stimulate personal and group
& & excellence. They seek to transform something into something superb.
Pr
ofessio
na
l P
ro
fil
e a
nd
St
ren
gt
hs
Position-Related Experience P
osit
ion
-Rela
ted
Ex
per
ien
ce
Recruiting and Freshman Programs• At Totino-Grace, I lead the admissions, enrollment, marketing and communications team. As a team, we
create and implement recruitment strategies, coordinate related marketing and communication initiatives and develop enrollment retention strategies. Since I started at Totino-Grace and despite the 18% decline in Twin Cities Catholic middle school enrollments, we have increase our freshman enrollment by 31% from 166 in 2010 to 217 in 2013. We also increased out student of color population by 2%.
• As Director of Brand Experience Development at Hamline, I managed and led all university events, with a primary focus on recruitment activities. In this role, I redesigned all recruitment events for first year and transfer students to offer more innovation, excitement and creativity to enrich the prospective families’ experiences. During this time, Hamline did experience an increase in undergraduate enrollment. I also directed all first year programs as the Director of Orientation and First Year Programs. As a retention initiative, I created and implemented a two-day, overnight summer orientation program encompassing faculty advising sessions. During my time as Director of Orientation and First Year Programs, undergraduate retention increased from 89% to 92%. First semester to second semester retention for first year students was the highest in Hamline’s history at 96%.
Marketing and Communications• As the Director of Marketing at Totino-Grace, I create, manage, implement and direct all marketing and
communication initiatives for both external and internal audiences. I create print publication and electronic communication production plans, assist with website management, create social media content and messaging, develop and direct all recruitment communications, design and coordinate all advertisements, and write and develop content and messaging for all avenues of school communication. Also, I evaluate, assess and analyze all recruitment and communication strategies and present matrices to the Corporate Board Marketing Committee.
• In my other various positions within enrollment, marketing, and student affairs at Hamline, Northwestern, Augsburg and Purdue, I managed and created all recruitment and/or orientation publications for both prospective families and first year and transfer students.
Transfer Admissions and Orientation• At Hamline University, my office created and implemented all transfer recruitment events and worked with
the Office of Admissions to develop specific messaging for the transfer population. Also, as the Director of Orientation and First Year Programs, I worked very closely with the Director of Retention and Transfer Services to create and implement all transfer orientation and year long programs. I served as a Transfer Mentor and coached transfer students on various issues and challenges relating to their experience. At Northwestern and Augsburg, I worked directly with their admissions offices to help transition transfers students to the respective institutions. At Purdue, as the Assistant Director of Orientation and New Student Programs, I not only implemented transfer orientation programs, but also served as an admissions counselor for both freshman and transfer students throughout the Ohio, Indiana and the Chicagoland areas.
Leadership• At Totino-Grace and Hamline University, I have managed up to five full-time professional staff people. In
every role that I have served, I have also recruited, trained, supervised and developed student leaders ranging in size from 10 to 400.
• I have chaired and served on various strategic planning committees and task force groups, developed and assessed strategic goals and action steps, and implemented various assessment tools to determine effectiveness and progress.
• At all institutions, I have served as a representative for my division, department, office or on behalf of my supervisor on high-level, university wide committees.
• I have served on the NODA: Association for Orientation, Transition and Retention Board of Directors as an At-Large member (from 2004-2007) and also on the Executive Committee as the Executive Secretary/Treasurer (from 2008-2010). NODA’s home office is at the University of Minnesota and I was on the task force to create the home office and also hire NODA’s first Executive Director.
Recruitment, Admissions and
New Student Publications
Examples
To
tin
o-G
ra
ce h
igh
Sc
ho
ol
Fall Open House Postcard
Winter Open House Postcard
Student/Parent Schedules
Newspaper Advertisement
To
tin
o-G
ra
ce h
igh
Sc
ho
ol
Create your legacyat
Totino-Gracehigh school
763-571-9116totinograce.org
Tiered Program Highlights
Online Advertisement
BannerAcademic Support Brochure
Scholars Program Brochure
Ha
mlin
e U
niv
er
sit
y Recruitment Events Brochure Fall Open House Postcard
Summer Open House Postcard Winter Recruitment Postcard
Ha
mlin
e U
niv
er
sit
yAdmitted Student Day
Program Fall Open House Program
Overnight Program
No
rt
hw
est
er
n U
niv
er
sit
y
2 0 0 7 – 0 8 N O R T H W E S T E R N P A R E N T H A N D B O O K A N D C A L E N D A R
Orientation Personalized Schedule Booklets (covers)
Orientation Personalized Schedule Booklets (Back cover)
Parent Calendar and Handbook
Event and Publication
Production Plans
Examples
Marketing Production Tim
eline 1
Project/Publication:D
eadline:July 15, 2012
AD
MS
New
Student A
pplication/Recom
mendations
Source:In-H
ouse
Project/PubA
ction ItemD
eadlineO
wner
Com
pleted
App/Rec
Assess the use of current inform
ation collected via the application
06/22/12Shari
07/21/12A
pp/RecD
etermine content for application
06/24/12TJ/D
ave07/01/12
App/Rec
Send application content to Marc
06/24/12TJ/D
aven/a
App/Rec
Application design w
ork begins06/24/12
Marc
07/01/12A
pp/RecO
nline application updated06/27/12
Kelly
App/Rec
Draft 1 sent to TJ and D
ave06/28/12
Marc
n/aA
pp/RecD
raft 1 edits sent to Marc
06/30/12TJ/D
aven/a
App/Rec
Final draft sent to TJ and Dave
07/01/12M
arc07/29/12
App/Rec
Final draft edits or approval to Marc
07/06/12TJ/D
aveA
pp/RecA
pplication sent to the printer07/08/12
Marc
App/Rec
Application design and print com
plete07/15/12
Project/Publication:D
eadline:Various
Event Date:
AD
MS
Discover TG
: Fall Open H
ouse ProjectsSource:
Various10/17/12
Project/PubA
ction ItemD
eadlineO
wner
Com
pletedD
TG:F G
eneralD
etermine event content/m
essage/theme
08/22/12TJ/D
ave/Marc/K
ellyD
TG:F Postcard/Evite/Thank You
Determ
ine content and amount for projects
08/26/12TJ/D
ave/Marc
DTG
:F Postcard/Evite/Thank YouSend content to M
arc (Postcard, Evite and Thank you)09/06/12
TJ/Dave
DTG
:F Postcard/Evite/Thank YouD
esign work begins
09/06/12M
arc/Gary
DTG
:F EviteD
raft 1 to TJ/Dave
09/09/12M
arcD
TG:F Postcard
Draft 1 to TJ/D
ave09/12/12
Marc
DTG
:F EviteD
raft 1 edits to Marc
09/14/12TJ/D
aveD
TG:F Postcard
Draft 1 edits to M
arc09/14/12
TJ/Dave
DTG
:F ProgramD
raft 1 sent to TJ/Dave
09/14/12M
arcD
TG:F Postcard
Final draft sent to TJ/Dave for approval
09/16/12M
arcD
TG:F Postcard
Final edits or approval sent to Marc
09/20/12TJ/D
aveD
TG:F Program
Draft 1 edits sent to M
arc09/20/12
TJ/Dave
DTG
:F EviteFinal draft sent to TJ/D
ave for approval09/21/12
Marc
DTG
:F PostcardPostcard sent to printer
09/21/12M
arc/Gary/Shari
Mar
ketin
g Pr
oduc
tion
Tim
elin
e 2
DTG
:F E
vite
Fina
l edi
ts o
r app
rova
l sen
t to
Mar
c09
/23/
12TJ
/Dav
eD
TG:F
Pro
gram
Dra
ft 2
sent
to T
J/D
ave
09/2
3/12
Mar
cD
TG:F
Evi
teEv
ite se
nt09
/26/
12Sh
ari
DTG
:F P
ostc
ard
Sent
to st
uden
ts/p
aren
ts09
/26/
12Sh
ari
DTG
:F T
hank
you
Dra
ft 1
to T
J/D
ave
09/2
6/12
Mar
cD
TG:F
Pro
gram
Dra
ft 2
edits
sent
to M
arc
09/2
8/12
TJ/D
ave
DTG
:F T
hank
you
Dra
ft 1
edits
to M
arc
09/2
9/12
TJ/D
ave
DTG
:F P
rogr
amFi
nal d
raft
sent
to T
J/D
ave
10/0
3/12
Mar
cD
TG:F
Pro
gram
Fina
l edi
ts o
r app
rova
l sen
t to
Mar
c10
/05/
12TJ
/Dav
eD
TG:F
Tha
nk y
ouFi
nal d
raft
sent
to T
J/D
ave
for e
dits
or a
ppro
val
10/0
5/12
Mar
cD
TG:F
Evi
teRe
min
der E
vite
sent
10/1
0/12
Shar
iD
TG:F
Pro
gram
Prog
ram
sent
to p
rinte
r10
/10/
12M
arc/
Gar
y/Sh
ari
DTG
:F T
hank
you
Fina
l edi
ts o
r app
rova
l sen
t to
Mar
c10
/10/
12TJ
/Dav
eD
TG:F
Pro
gram
Com
plet
ed a
nd d
eliv
ered
10/1
3/12
DTG
:F T
hank
you
Sent
to p
rinte
r10
/13/
12M
arc/
Gar
y/Sh
ari
DTG
:F T
hank
you
Com
plet
ed a
nd d
eliv
ered
10/1
7/12
Proj
ect/P
ublic
atio
n:D
eadl
ine:
Vari
ous
Even
t Dat
e:A
DM
SD
isco
ver T
G: W
inte
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n H
ouse
Pro
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sSo
urce
:Va
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s01
/04/
12
Proj
ect/
Pub
Act
ion
Item
Dea
dlin
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wne
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DTG
:W E
vite
Dra
ft 1
to T
J/D
ave
12/2
8/12
Mar
cD
TG:W
Evi
teD
raft
1 ed
its to
Mar
c12
/01/
12TJ
/Dav
eD
TG:W
Evi
teFi
nal d
raft
sent
to T
J/D
ave
for a
ppro
val
12/0
5/12
Mar
cD
TG:W
Evi
teFi
nal e
dits
or a
ppro
val s
ent t
o M
arc
12/0
7/12
TJ/D
ave
DTG
:W E
vite
Evite
sent
12/0
9/12
Shar
iD
TG:W
Evi
teRe
min
der E
vite
sent
12/2
8/12
Shar
iD
TG:W
Gen
eral
Det
erm
ine
even
t con
tent
/mes
sage
/the
me
10/2
1/12
Mar
c/TJ
/Dav
e/K
elly
DTG
:W P
ostc
ard
Dra
ft 1
to T
J/D
ave
12/1
6/12
Mar
cD
TG:W
Pos
tcar
dD
raft
1 ed
its to
Mar
c12
/21/
12TJ
/Dav
eD
TG:W
Pos
tcar
dFi
nal d
raft
sent
to T
J/D
ave
for a
ppro
val
12/3
0/12
Mar
cD
TG:W
Pos
tcar
dFi
nal e
dits
or a
ppro
val s
ent t
o M
arc
12/0
5/12
TJ/D
ave
DTG
:W P
ostc
ard
Post
card
sent
to p
rinte
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/07/
12M
arc/
Gar
y/Sh
ari
DTG
:W P
ostc
ard
Sent
to st
uden
ts/p
aren
ts v
ia U
S Bu
lk M
ail
12/1
2/12
Shar
iD
TG:W
Pos
tcar
d/Ev
ite/T
hank
You
Det
erm
ine
cont
ent a
nd a
mou
nt fo
r pro
ject
s10
/26/
12TJ
/Dav
e/M
arc
DTG
:W P
ostc
ard/
Evite
/Tha
nk Y
ouSe
nd co
nten
t to
Mar
c (Po
stca
rd, E
vite
, Tha
nk y
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12/0
1/12
TJ/D
ave
DTG
:W P
ostc
ard/
Evite
/Tha
nk Y
ouD
esig
n w
ork
begi
ns12
/01/
12M
arc/
Gar
y
Marketing Production Tim
eline 3
DTG
:W Program
Send content to Marc
12/14/12TJ/D
aveD
TG:W
ProgramD
raft 1 sent to TJ/Dave
12/30/12M
arcD
TG:W
ProgramD
raft 1 edits sent to Marc
12/05/12TJ/D
aveD
TG:W
ProgramD
raft 2 sent to TJ/Dave
12/08/12M
arcD
TG:W
ProgramD
raft 2 edits sent to Marc
12/14/12TJ/D
aveD
TG:W
ProgramFinal draft sent to TJ/D
ave12/19/12
Marc
DTG
:W Program
Final edits or approval sent to Marc
12/21/12TJ/D
aveD
TG:W
ProgramProgram
sent to printer12/28/12
Marc/G
ary/ShariD
TG:W
ProgramC
ompleted and delivered
12/30/12D
TG:W
Thank youD
raft 1 to TJ/Dave
12/14/12M
arcD
TG:W
Thank youD
raft 1 edits to Marc
12/19/12TJ/D
aveD
TG:W
Thank youFinal draft sent to TJ/D
ave for edits or approval12/21/12
Marc
DTG
:W Thank you
Final edits or approval sent to Marc
12/27/12TJ/D
aveD
TG:W
Thank youSent to printer
12/28/12M
arc/Gary/Shari
DTG
:W Thank you
Com
pleted and delivered01/04/13
Project/Publication:D
eadline:A
ugust 1, 2012A
DM
SA
thletic Pass for ProspectsSource:
In House
Project/PubA
ction ItemD
eadlineO
wner
Com
pletedProspect A
thletic PassC
ontent to Gary
07/12/12TJ/D
aveProspect A
thletic PassD
esign work begins
07/12/12G
aryProspect A
thletic PassD
raft 1 sent to TJ/Dave
07/13/12G
aryProspect A
thletic PassD
raft 1 edits sent to Gary
07/15/12TJ/D
aveProspect A
thletic PassFinal draft sent to TJ/D
ave for approval07/20/12
Gary
Prospect Athletic Pass
Final draft edits or approval sent to Gary
07/21/12TJ/D
aveProspect A
thletic PassSent to printer
07/25/12G
aryProspect A
thletic PassC
ompleted and delivered
08/01/12
Project/Publication:D
eadline:A
ugust 19, 2012A
DM
SShadow
Thank You Card
Source:In H
ouse
Project/PubA
ction ItemD
eadlineO
wner
Com
pletedShadow
TYTJ and D
ave send content to Marc
07/12/12TJ/D
aveShadow
TYD
esign work begins
07/20/12M
arc/Gary
Shadow TY
Draft 1 sent to TJ/D
ave07/27/12
Marc/G
ary
Mar
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Tim
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Admissions Event and Marketing Plan Office of Undergraduate Admissions and Office of Brand Experience and Events Goals:
1. Assist in the recruitment of prospective students with quality, interesting, creative and well-‐executed events.
2. Create event structures and programming that will enable admissions to have ownership over content and messaging and brand experience and events to focus on event flow, experience-‐based planning and general event logistics.
3. Establish and foster a sense of trust and confidence between the two offices that all details and necessary steps to ensure a
successful event are being attended to. Pre-‐Event: Step 1 (3-‐4 months before event) Admissions Brand Experience and Events
• Generate preliminary schedule with goals, audience and strategies (Event Overview)
• Write draft content for invitations, e-‐vites and RSVPs
• Reserve rooms (based on previous year) for event • Submit PRFs for invitations, e-‐vites, programs and
RSVPs • Determine timeline for event production (publication
timelines, meeting timelines, etc.) Pre-‐Event Meeting #1 (part of the weekly Adms/BEE communication meetings)
• Discuss Event Overview • Ask critical questions about event flow and programming • Determine participation of faculty, staff, students • Confirm room capacities and needs • Confirm schedule, goals, audience and strategies
Pre-‐Event: Step 2 (2-‐3 months before event) Admissions Brand Experience and Events
• Edit and confirm Event Overview • Communicate with Student Ambassadors about event,
participation and roles/responsibilities • Begin preliminary staffing needs chart • Communicate with all Admissions staff • Provide mailing lists to printer or web services
• Work with Marketing Communications on invite and e-‐vite production – consult with Admissions when appropriate
• Brainstorm and develop experience-‐based event enhancements
• Confirm room, A/V and catering needs • Contact faculty and staff about participation
Pre-‐Event Meeting #2 (part of the weekly Adms/BEE communication meetings) • Confirm Event Overview • Discuss experience-‐based event enhancements • Discuss staffing needs/chart • Update on faculty/staff participation • Update on Student Ambassador participation • Update on publications • Discuss program content
Pre-‐Event: Step 3 (1 month before event) Admissions Brand Experience and Events
• Produce content for event program • Finalize staffing chart • Communicate with students and families about event • Train Student Ambassadors on event logistics,
messaging, tour protocol • Produce PowerPoints (if applicable)
• Work with Marketing Communications on program production – consult with Adms when appropriate
• Develop experience-‐based event enhancements • Confirm catering and A/V needs – meet with CSM,
ABM, Aramark, Safety and Security and Media Services • Communicate with faculty and staff about participation
– helpful tips, suggestions, event goals, how to be most effective, etc.
• Order event necessities – linens, floral, performers, etc.
• Develop assessment plan and tools • Update videos (if applicable)
Pre-‐Event Meeting #3 – with entire Adms staff (1 week before event) • Run through entire schedule in coordination with staffing chart • Discuss what to wear for both professionals and Student Ambassadors • Communicate expectations and standards for event • Confirm any last minutes details
Event Preparation (1 week before event) Admissions Brand Experience and Events
• Produce nametags • Gather materials for registration/check-‐in • Confirm with Student Ambassadors
• Confirm with faculty and staff • Confirm with outside vendors/performers (if applicable) • Gather event materials – banners, signs, etc. • Submit event announcements for Inside Hamline, EM
Updates
Event Admissions send electronic evaluation immediately after event
Post-‐Event: Step 1 (1 week or less after event) Admissions Brand Experience and Events
• Follow up with students, families • Recap with Student Ambassadors – glean evaluative
feedback
• Compile paper and electronic evaluations • Create executive summary • Send follow up email to faculty and staff participants –
glean evaluative feedback • Submit event recaps for Inside Hamline, EM Updates
and others (if applicable) Post-‐Event Meeting (1-‐1 ½ weeks after event)
• Review executive summary • Review evaluative information – evaluations, Student Ambassador information, faculty/staff information • Discuss strengths and weaknesses of event • Document elements that need to be changed for following year.
1
ADMITTED STUDENT DAY SATURDAY MARCH 31 AND APRIL 21, 2012
EVENT OVERVIEW
AUDIENCE
• Admitted/non-‐deposited and admitted/deposited prospective students and families • Anticipating 400 guests total (30% increase from last year 162 students/306 total)
GOALS
• Confirm students/family decision that Hamline is their college choice • Convey message that it’s time to make the choice – move towards confirming deposit • Make them feel and integrated into the Hamline community
SCHEDULE OF THE DAY Time Event Location Lead
Coordinator(s) 8:00 – 8:45 a.m.
Bishop Scholars Breakfast Sorin A/B
8:30 – 9:00 a.m.
Registration • Coffee, juice, water and snacks will be provided
for students and guest as they register for the event
• Flags will bookend the tent to create a “destination” when students and guests arrive on campus.
Under a tent by The Bishop Rainsite: GLC Lobby
9:00 – 9:10 a.m.
Welcome • Slideshow will be playing as students and guests
enter Sundin • Upbeat karaoke-‐style music will be played • Milyon/Pam will welcome all students and
guests • Milyon/Pam will do fun facts about the
admitted students (similar to Scholars Day) • Milyon/Pam will introduce President Hanson for
brief welcome remarks
Sundin Music Hall and GLC 100E
9:10 – 9:30 a.m.
Day in the Life of a Piper • Student shows will be uploaded onto the
laptop • Three students will showcase their life as a
Hamline student using pictures and videos • Each student will frame their presentation on
one of the three mission themes: leadership, scholarship or service
• We will run through with the students on April 5
Sundin Music Hall and GLC
2
9:40 – 10:10 a.m.
Academic Information Sessions Need to have more details about these disciplines in program without having paragraphs in back.
Information Tables • Financial Aid • Deposit/Next Steps • CDC*in session • Study Abroad • Disability Services • CAS • Intramurals • Student Leadership • MISA
Anthropology & Forensic Science 246W Business and Economics 106W Communication Studies 141S Education 108W English 203E Fine and Performing Arts Anne Simley Humanities 103E Pre-‐Law, Legal Studies, Criminal Justice 1S Pre-‐Health, Sciences and Mathematics RS 11 Psychology 110W Social Sciences 245W Still Deciding
• Students and parents who are still deciding will stay in Sundin to get information about searching for a major, etc.
100E
Hamline for Parents Sundin Music Hall Campus Tours Registration tent Residence Hall presentation/tours GLC Art Gallery 10:15 – 10:45 a.m.
Academic Information Sessions Need to have more details about these disciplines in program without having paragraphs in back.
Information Tables • Financial Aid • Deposit/Next Steps • CDC • Study Abroad • Disability Services • CAS • Intramural Sports • Student Leadership • MISA
Anthropology & Forensic Science 246W Business and Economics 106W Communication Studies 141S Education 108W English 203E Fine Arts Anne Simley Humanities 103E Pre-‐Law, Legal Studies, Criminal Justice 1S Pre-‐Health, Sciences and Mathematics RS 11 Psychology 110W Social Sciences 245W Residence Hall presentation/tours GLC Art Gallery HU Plan/First Year Seminars/LEAD 100E Campus Tours Flags outside of GLC
3
10:50 – 11:20 a.m..
Information Sessions Information Tables • Financial Aid • Deposit/Next Steps • CDC * in session • Study Abroad* in
session • Disability Services • CAS • Intramural Sports *in
session • Student Leadership • MISA
HU Plan/First Year Seminars and Lead 110W Hamline 2.0 100E Study Abroad 106W Career Development Center 108W Intramural Sports Hutton Arena Hamline For Parents Sundin Music hall 11:30 a.m.-‐ 12:30 p.m.
Lunch
Parents/Guests • Alan Sickbert will address parents and guests
briefly about the Parent Network and other parent opportunities
• Two parents to give brief remarks • Faculty and other event participants serve as
table hosts
Kay Fredericks Room
Students • Sit with current students at lunch tables • NSM’s and Ambassador staff act as table hosts
Sorin Dining Hall
12:30 – 1:30 p.m.
Dessert reception with Faculty • Faculty would be clustered by discipline to meet
and mingle with students and parents
Klas lobby and plaza
Information Tables • Financial Aid • Deposit/Next Steps • Admissions Table
**All tables combined into one for better space allocation
Klas lobby and plaza (FA appt. being held in Klas 206)
Meet the Athletic Coaches • Coaches are clustered by sports to meet and
mingle with students and parents
Walker Lobby
1:30 p.m. Informal Checkout • Receive giveaway • Get Next Steps information
Registration Tent by Bishop
1:30 Residence Hall tours Kay Fredericks Room Campus tours Registration tent by
Bishop
Student Planner
Division of Student Affairs / Division of Enrollment and Marketing
Goal: Collaboratively create a student planner that is useful to students, but also infuses artifacts and traditions that create affinity to Hamline University.
Stakeholders: Name Title Marc Skjervem Director of Brand Experience Development Kelly Christ Graphic Design Director Allie Long Senior Graphic Designer Barb Eijadi Project Manager & Production Artist Alan Sickbert Dean of Students Patti Klein Assistant Dean of Students Anna Lachkaya Senior Administrative Assistant, Dean of Students Wendy Burns Director of Student Leadership and Activities Steph Harris Sports Information Director Jayne Sommers Coordinator of Orientation and First Year Programs Lisa Nordeen Coordinator of Academic Skills and Tutoring Programs Wyatt Anderson HUSC Vice President Jack Spirou HUSC President TBD Student Organizations Chair (SOC)
Strategies: • Assess the usefulness and satisfaction of the Hamline planner with current students. • Determine if the planner will be produced in-‐house or through a third party vendor based on cost-‐
effectiveness and showcasing the Hamline brand. • Create a comprehensive and realistic production timeline, including design time, event information collection,
proofing, etc. • Identify task list of duties and assign individuals to those duties, including deadlines. • Create an intentional plan to communicate expectations and deadlines when requesting information from
offices and departments to include in the planner. • Work with Hamline Traditions Committee to determine what to include in the planner to communicate
Hamline traditions and artifacts.
Production Timeline: Step Point Person(s) Deadline Meet with Marketing Communications to develop timeline
Marc November 10, 2010
Conduct student focus groups Marc By December 17, 2010 Communicate timeline and deadlines to departments and divisions
Marc/Anna December 10, 2010
Meet with Marketing Communications to analyze focus group data
Marc By January 7, 2011
Reminder sent about timeline and deadlines to Marc/Anna January 7, 2011
departments and divisions (copy deadline to Anna Lachkaya – May 13, 2011) Design work begins Barbara/Kelly/Allie Begins January 2011 Reminder sent about timeline and deadlines to departments and divisions (copy deadline to Anna Lachkaya – May 13, 2011)
Marc/Anna February 11, 2011
Reminder sent about timeline and deadlines to departments and divisions (copy deadline to Anna Lachkaya – May 13, 2011)
Marc/Anna March 11, 2011
Final approval on content and organization with all stakeholders
Marc/Barbara/Kelly/Allie March 15, 2011
Design work begins Barbara/Kelly/Allie April 1, 2011 First “design draft” Barbara/Kelly/Allie April 29, 2011 Reminder sent about timeline and deadlines to departments and divisions (copy deadline to Anna Lachkaya – May 13, 2011)
Marc/Anna April 22, 2011
Reminder sent about timeline and deadlines to departments and divisions (copy deadline to Anna Lachkaya – May 13, 2011)
Marc/Anna May 6, 2011
Final approval on design Marc/Barbara/Kelly/Allie May 13, 2011 Copy from departments and divisions due to Anna Anna May 13, 2011 Editing of copy Marc/Anna May 13-‐June 1, 2011 Copy to Marketing Communications Marc/Anna/Barbara June 1, 2011 First “copy draft” Marc/Anna/Barbara July 13, 2011 Final edits to Marketing Communications Marc/Anna/Barbara July 29, 2011 Edits implemented Barbara/Kelly/Allie August 1-‐5, 2011 Final signed approval Marc August 5, 2011 File sent to printer Barbara/Kelly/Allie August 8, 2011 Planner delivered to Bush Student Center Barbara/Kelly/Allie August 26, 2011 Proposed Content for the Student Planner:
1. Cover 2. Piper Passages contents (for first year planners) 3. Welcome from President Hanson / Welcome from the HUSC President
a. Explanation of HUSC. What services or resources HUSC provides students. 4. Mission, Values and Vision (exclude principles of community)
a. Possibly add brief Hamline history? 5. Campus Map 6. Building Hours/Building Codes 7. Academic tips/strategies/resources (1pg)
a. Working with Lisa Nordeen in coordinating the content 8. Fall/J-‐Term/Spring semester class schedule grids (beginning of each semester within the calendar 9. Weekly and monthly calendars
a. Event, religious holidays, and athletic schedules within the calendars b. Traditions and Hamline factoids will be dispersed throughout the calendar as “Did you knows?”
10. Frequently used resources and contact information a. Possibly designed in table format with “Questions about…/Office/Phone/Email”
11. Hamline policies – maybe a note from the Dean of Students? 12. No index
Int
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Did you know?
I foster rescued dogs. Safe Hands Animal Rescue is a volunteer-run organization in Minneapolis which
rescues dogs from high-kill shelters in Kentucky, fosters them and adopts them out to their forever homes. Since October, I’ve placed 8 foster dogs in loving, forever homes.
I grew up in a town of 300 people. My hometown, Michigan, North Dakota, is known for
farming and its 15 cent cup of coffee at the Kite Cafe. My parents still live there and I enjoy traveling back to visit ‘home.’
I studied abroad in Israel, Spain and Italy. My senior year of college, I studied religion, art and art history in Israel, Spain and Italy. I sailed on the Sea of Galilee, floated in the Dead Sea,
studied St. Teresa of Avila while in Avila, Spain, toured The Vatican, and scaled to the top of The Duomo in Florence, Italy.
I coached the !rst Totino-Grace student in history to advance to the championship round at the
Minnesota State Speech Meet. In the serious poetry interpretation category, a student I coached
throughout the year, received 8th place with his piece, October Mourning: A Song for Matthew Shepard by Leslea Newman.
I consider myself a ‘marathon runner.’
I’ve ran two marathons (Twin Cities 2012 and Fargo 2013). Typically, I also complete about 5-8 half marathons a
year. I’m not the fastest, but the finish line is the same for everyone.
I’m the proud parent of two rescue dogs. Mika (adopted from Safe Hands Animal Rescue) and Lincoln (adopted from Found Chicago) have been my companions for a little over two years. Mika just received her Canine Good Citizen certificate and Lincoln is completing his
fourth level of training.
I was a vocal perfor.ance scholar in college.
I was awarded a vocal performance scholarship at Concordia College Moorhead all four years. I sang in various choirs at Concordia, and have been trained in
opera, classical and contemporary genres.
I raised over $1200 for the ASPCA. During my training for the 2013 Fargo Marathon, I committed to raise $1000 for the ASPCA. Thankfully through the
generosity of friends and family, I surpassed my goal by over $200.
I was elected North Dakota’s FBLA State President. In 1995, I was elected as North Dakota’s Future Business Leaders of
America (FBLA) State President. Previously serving as Vice President, I served the North Dakota Leadership Team for two
years, traveling all over the nation and speaking to numerous chapters and at regional, state and national conferences.