marcus j. skjervem portfolio for director of marketing and recruitment

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University of Minnesota Carlson School of Management The mission of the Carlson School of Management is to discover transformative knowledge about the issues faced by organizations and managers in a dynamic global economy and create exceptional learning and career opportunities by facilitating an engaged and integrated community of scholars, students, and practitioners. Marcus J. Skjervem Director of Marketing and Recruitment Candidate

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Page 1: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

University of Minnesota

Carlson School of Management

The mission of the Carlson School of Management is to discover transformative knowledge about the issues faced by organizations and managers in a dynamic global economy and create exceptional learning and career

opportunities by facilitating an engaged and integrated community of scholars, students, and practitioners.

Marcus J. SkjervemDirector of Marketing and Recruitment

Candidate

Page 2: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment
Page 3: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Professional Profile Over 10 years of higher education administration in the areas of communication, marketing, admissions/recruitment, student transition, student leadership and event management experience; Experience in recruitment and admissions-related strategies to drive increases in enrollment; Successfully managed the creation and production of multiple print publications and electronic communication streams in collaboration with university creative services departments, professional design firms, freelance designers, editors, and internal and external printing companies; Expertise in social media trends and message management; Exceptional organization, project management, presentation and communication skills, both written and verbal; Experience with all types of media relations, including press releases, crisis communication and media training; Understanding and experience in website management, including efficiency and effective flow; Seeking to transition my career back into a higher education.

Strengths

✓ Collaborative

✓ Creative

✓ Detailed

✓ Efficient

✓ Decisive

✓ Empathetic

✓ Student-centered

✓ Professional

✓ Inclusive

✓ Grounded

✓ Collegial

✓ Diligent

✓ Well-rounded

✓ Energetic

✓ Innovative

✓ Strategic

✓ Mission-driven

✓ Aware

Clifton’s StrengthsFinder Profile - Top Five Strengths (Assessment completed in 2011)All strength descriptions below come from Tom Rath and Barry Conchie’s book, Strengths Based Leadership (2008).

Developer: &Developers recognize and cultivate the potential in others. They spot the signs of

& & each small improvement and derive satisfaction from these improvements.

Relator: & Relators enjoy close relationships with others. They find deep satisfaction in

& & working hard with friends to achieve a goal.

Empathy: & Empathic driven individuals can sense the feelings in other people by imagining

& & themselves in others’ lives or situations.

Achiever: " Achievers have a great deal of stamina and work hard. They take great

& & satisfaction from being busy and productive.

Maximizer: &Maximizers focus on strengths as a way to stimulate personal and group

& & excellence. They seek to transform something into something superb.

Pr

ofessio

na

l P

ro

fil

e a

nd

St

ren

gt

hs

Page 4: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Position-Related Experience P

osit

ion

-Rela

ted

Ex

per

ien

ce

Recruiting and Freshman Programs• At Totino-Grace, I lead the admissions, enrollment, marketing and communications team. As a team, we

create and implement recruitment strategies, coordinate related marketing and communication initiatives and develop enrollment retention strategies. Since I started at Totino-Grace and despite the 18% decline in Twin Cities Catholic middle school enrollments, we have increase our freshman enrollment by 31% from 166 in 2010 to 217 in 2013. We also increased out student of color population by 2%.

• As Director of Brand Experience Development at Hamline, I managed and led all university events, with a primary focus on recruitment activities. In this role, I redesigned all recruitment events for first year and transfer students to offer more innovation, excitement and creativity to enrich the prospective families’ experiences. During this time, Hamline did experience an increase in undergraduate enrollment. I also directed all first year programs as the Director of Orientation and First Year Programs. As a retention initiative, I created and implemented a two-day, overnight summer orientation program encompassing faculty advising sessions. During my time as Director of Orientation and First Year Programs, undergraduate retention increased from 89% to 92%. First semester to second semester retention for first year students was the highest in Hamline’s history at 96%.

Marketing and Communications• As the Director of Marketing at Totino-Grace, I create, manage, implement and direct all marketing and

communication initiatives for both external and internal audiences. I create print publication and electronic communication production plans, assist with website management, create social media content and messaging, develop and direct all recruitment communications, design and coordinate all advertisements, and write and develop content and messaging for all avenues of school communication. Also, I evaluate, assess and analyze all recruitment and communication strategies and present matrices to the Corporate Board Marketing Committee.

• In my other various positions within enrollment, marketing, and student affairs at Hamline, Northwestern, Augsburg and Purdue, I managed and created all recruitment and/or orientation publications for both prospective families and first year and transfer students.

Transfer Admissions and Orientation• At Hamline University, my office created and implemented all transfer recruitment events and worked with

the Office of Admissions to develop specific messaging for the transfer population. Also, as the Director of Orientation and First Year Programs, I worked very closely with the Director of Retention and Transfer Services to create and implement all transfer orientation and year long programs. I served as a Transfer Mentor and coached transfer students on various issues and challenges relating to their experience. At Northwestern and Augsburg, I worked directly with their admissions offices to help transition transfers students to the respective institutions. At Purdue, as the Assistant Director of Orientation and New Student Programs, I not only implemented transfer orientation programs, but also served as an admissions counselor for both freshman and transfer students throughout the Ohio, Indiana and the Chicagoland areas.

Leadership• At Totino-Grace and Hamline University, I have managed up to five full-time professional staff people. In

every role that I have served, I have also recruited, trained, supervised and developed student leaders ranging in size from 10 to 400.

• I have chaired and served on various strategic planning committees and task force groups, developed and assessed strategic goals and action steps, and implemented various assessment tools to determine effectiveness and progress.

• At all institutions, I have served as a representative for my division, department, office or on behalf of my supervisor on high-level, university wide committees.

• I have served on the NODA: Association for Orientation, Transition and Retention Board of Directors as an At-Large member (from 2004-2007) and also on the Executive Committee as the Executive Secretary/Treasurer (from 2008-2010). NODA’s home office is at the University of Minnesota and I was on the task force to create the home office and also hire NODA’s first Executive Director.

Page 5: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Recruitment, Admissions and

New Student Publications

Examples

Page 6: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

To

tin

o-G

ra

ce h

igh

Sc

ho

ol

Fall Open House Postcard

Winter Open House Postcard

Student/Parent Schedules

Newspaper Advertisement

Page 7: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

To

tin

o-G

ra

ce h

igh

Sc

ho

ol

Create your legacyat

Totino-Gracehigh school

763-571-9116totinograce.org

Tiered Program Highlights

Online Advertisement

BannerAcademic Support Brochure

Scholars Program Brochure

Page 8: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Ha

mlin

e U

niv

er

sit

y Recruitment Events Brochure Fall Open House Postcard

Summer Open House Postcard Winter Recruitment Postcard

Page 9: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Ha

mlin

e U

niv

er

sit

yAdmitted Student Day

Program Fall Open House Program

Overnight Program

Page 10: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

No

rt

hw

est

er

n U

niv

er

sit

y

2 0 0 7 – 0 8 N O R T H W E S T E R N P A R E N T H A N D B O O K A N D C A L E N D A R

Orientation Personalized Schedule Booklets (covers)

Orientation Personalized Schedule Booklets (Back cover)

Parent Calendar and Handbook

Page 11: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Event and Publication

Production Plans

Examples

Page 12: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment
Page 13: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Marketing Production Tim

eline 1

Project/Publication:D

eadline:July 15, 2012

AD

MS

New

Student A

pplication/Recom

mendations

Source:In-H

ouse

Project/PubA

ction ItemD

eadlineO

wner

Com

pleted

App/Rec

Assess the use of current inform

ation collected via the application

06/22/12Shari

07/21/12A

pp/RecD

etermine content for application

06/24/12TJ/D

ave07/01/12

App/Rec

Send application content to Marc

06/24/12TJ/D

aven/a

App/Rec

Application design w

ork begins06/24/12

Marc

07/01/12A

pp/RecO

nline application updated06/27/12

Kelly

App/Rec

Draft 1 sent to TJ and D

ave06/28/12

Marc

n/aA

pp/RecD

raft 1 edits sent to Marc

06/30/12TJ/D

aven/a

App/Rec

Final draft sent to TJ and Dave

07/01/12M

arc07/29/12

App/Rec

Final draft edits or approval to Marc

07/06/12TJ/D

aveA

pp/RecA

pplication sent to the printer07/08/12

Marc

App/Rec

Application design and print com

plete07/15/12

Project/Publication:D

eadline:Various

Event Date:

AD

MS

Discover TG

: Fall Open H

ouse ProjectsSource:

Various10/17/12

Project/PubA

ction ItemD

eadlineO

wner

Com

pletedD

TG:F G

eneralD

etermine event content/m

essage/theme

08/22/12TJ/D

ave/Marc/K

ellyD

TG:F Postcard/Evite/Thank You

Determ

ine content and amount for projects

08/26/12TJ/D

ave/Marc

DTG

:F Postcard/Evite/Thank YouSend content to M

arc (Postcard, Evite and Thank you)09/06/12

TJ/Dave

DTG

:F Postcard/Evite/Thank YouD

esign work begins

09/06/12M

arc/Gary

DTG

:F EviteD

raft 1 to TJ/Dave

09/09/12M

arcD

TG:F Postcard

Draft 1 to TJ/D

ave09/12/12

Marc

DTG

:F EviteD

raft 1 edits to Marc

09/14/12TJ/D

aveD

TG:F Postcard

Draft 1 edits to M

arc09/14/12

TJ/Dave

DTG

:F ProgramD

raft 1 sent to TJ/Dave

09/14/12M

arcD

TG:F Postcard

Final draft sent to TJ/Dave for approval

09/16/12M

arcD

TG:F Postcard

Final edits or approval sent to Marc

09/20/12TJ/D

aveD

TG:F Program

Draft 1 edits sent to M

arc09/20/12

TJ/Dave

DTG

:F EviteFinal draft sent to TJ/D

ave for approval09/21/12

Marc

DTG

:F PostcardPostcard sent to printer

09/21/12M

arc/Gary/Shari

Page 14: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Mar

ketin

g Pr

oduc

tion

Tim

elin

e 2

DTG

:F E

vite

Fina

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ts o

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Mar

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/23/

12TJ

/Dav

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TG:F

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gram

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sent

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J/D

ave

09/2

3/12

Mar

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TG:F

Evi

teEv

ite se

nt09

/26/

12Sh

ari

DTG

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ostc

ard

Sent

to st

uden

ts/p

aren

ts09

/26/

12Sh

ari

DTG

:F T

hank

you

Dra

ft 1

to T

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ave

09/2

6/12

Mar

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TG:F

Pro

gram

Dra

ft 2

edits

sent

to M

arc

09/2

8/12

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ave

DTG

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ft 1

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to M

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09/2

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ave

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rogr

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nal d

raft

sent

to T

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ave

10/0

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Mar

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/05/

12TJ

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ouFi

nal d

raft

sent

to T

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ave

for e

dits

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ppro

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10/0

5/12

Mar

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min

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10/1

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TG:F

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gram

Prog

ram

sent

to p

rinte

r10

/10/

12M

arc/

Gar

y/Sh

ari

DTG

:F T

hank

you

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Mar

c10

/10/

12TJ

/Dav

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Pro

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10/1

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:F T

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to p

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r10

/13/

12M

arc/

Gar

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DTG

:F T

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ublic

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eadl

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/Dav

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arc

12/0

7/12

TJ/D

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Evite

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12/0

9/12

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TG:W

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min

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vite

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12/2

8/12

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elly

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/21/

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/Dav

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tcar

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raft

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ave

for a

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12/3

0/12

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cD

TG:W

Pos

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dits

or a

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arc

12/0

5/12

TJ/D

ave

DTG

:W P

ostc

ard

Post

card

sent

to p

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/07/

12M

arc/

Gar

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DTG

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ostc

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Sent

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uden

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aren

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12/1

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cont

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mou

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/26/

12TJ

/Dav

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arc

DTG

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ostc

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/Tha

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nten

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c (Po

stca

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12/0

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ostc

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/Tha

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esig

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begi

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/01/

12M

arc/

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Page 15: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Marketing Production Tim

eline 3

DTG

:W Program

Send content to Marc

12/14/12TJ/D

aveD

TG:W

ProgramD

raft 1 sent to TJ/Dave

12/30/12M

arcD

TG:W

ProgramD

raft 1 edits sent to Marc

12/05/12TJ/D

aveD

TG:W

ProgramD

raft 2 sent to TJ/Dave

12/08/12M

arcD

TG:W

ProgramD

raft 2 edits sent to Marc

12/14/12TJ/D

aveD

TG:W

ProgramFinal draft sent to TJ/D

ave12/19/12

Marc

DTG

:W Program

Final edits or approval sent to Marc

12/21/12TJ/D

aveD

TG:W

ProgramProgram

sent to printer12/28/12

Marc/G

ary/ShariD

TG:W

ProgramC

ompleted and delivered

12/30/12D

TG:W

Thank youD

raft 1 to TJ/Dave

12/14/12M

arcD

TG:W

Thank youD

raft 1 edits to Marc

12/19/12TJ/D

aveD

TG:W

Thank youFinal draft sent to TJ/D

ave for edits or approval12/21/12

Marc

DTG

:W Thank you

Final edits or approval sent to Marc

12/27/12TJ/D

aveD

TG:W

Thank youSent to printer

12/28/12M

arc/Gary/Shari

DTG

:W Thank you

Com

pleted and delivered01/04/13

Project/Publication:D

eadline:A

ugust 1, 2012A

DM

SA

thletic Pass for ProspectsSource:

In House

Project/PubA

ction ItemD

eadlineO

wner

Com

pletedProspect A

thletic PassC

ontent to Gary

07/12/12TJ/D

aveProspect A

thletic PassD

esign work begins

07/12/12G

aryProspect A

thletic PassD

raft 1 sent to TJ/Dave

07/13/12G

aryProspect A

thletic PassD

raft 1 edits sent to Gary

07/15/12TJ/D

aveProspect A

thletic PassFinal draft sent to TJ/D

ave for approval07/20/12

Gary

Prospect Athletic Pass

Final draft edits or approval sent to Gary

07/21/12TJ/D

aveProspect A

thletic PassSent to printer

07/25/12G

aryProspect A

thletic PassC

ompleted and delivered

08/01/12

Project/Publication:D

eadline:A

ugust 19, 2012A

DM

SShadow

Thank You Card

Source:In H

ouse

Project/PubA

ction ItemD

eadlineO

wner

Com

pletedShadow

TYTJ and D

ave send content to Marc

07/12/12TJ/D

aveShadow

TYD

esign work begins

07/20/12M

arc/Gary

Shadow TY

Draft 1 sent to TJ/D

ave07/27/12

Marc/G

ary

Page 16: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Mar

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Page 17: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

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Page 18: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

No

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Page 19: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Admissions  Event  and  Marketing  Plan  Office  of  Undergraduate  Admissions  and  Office  of  Brand  Experience  and  Events                  Goals:  

1. Assist  in  the  recruitment  of  prospective  students  with  quality,  interesting,  creative  and  well-­‐executed  events.    

2. Create  event  structures  and  programming  that  will  enable  admissions  to  have  ownership  over  content  and  messaging  and  brand  experience  and  events  to  focus  on  event  flow,  experience-­‐based  planning  and  general  event  logistics.  

 3. Establish  and  foster  a  sense  of  trust  and  confidence  between  the  two  offices  that  all  details  and  necessary  steps  to  ensure  a  

successful  event  are  being  attended  to.    Pre-­‐Event:  Step  1  (3-­‐4  months  before  event)  Admissions   Brand  Experience  and  Events  

• Generate  preliminary  schedule  with  goals,  audience  and  strategies  (Event  Overview)  

• Write  draft  content  for  invitations,  e-­‐vites  and  RSVPs    

• Reserve  rooms  (based  on  previous  year)  for  event  • Submit  PRFs  for  invitations,  e-­‐vites,  programs  and  

RSVPs  • Determine  timeline  for  event  production  (publication  

timelines,  meeting  timelines,  etc.)  Pre-­‐Event  Meeting  #1  (part  of  the  weekly  Adms/BEE  communication  meetings)  

• Discuss  Event  Overview  • Ask  critical  questions  about  event  flow  and  programming  • Determine  participation  of  faculty,  staff,  students  • Confirm  room  capacities  and  needs  • Confirm  schedule,  goals,  audience  and  strategies  

Pre-­‐Event:  Step  2  (2-­‐3  months  before  event)  Admissions   Brand  Experience  and  Events  

• Edit  and  confirm  Event  Overview  • Communicate  with  Student  Ambassadors  about  event,  

participation  and  roles/responsibilities  • Begin  preliminary  staffing  needs  chart  • Communicate  with  all  Admissions  staff  • Provide  mailing  lists  to  printer  or  web  services  

• Work  with  Marketing  Communications  on  invite  and  e-­‐vite  production  –  consult  with  Admissions  when  appropriate  

• Brainstorm  and  develop  experience-­‐based  event  enhancements  

• Confirm  room,  A/V  and  catering  needs  • Contact  faculty  and  staff  about  participation    

Pre-­‐Event  Meeting  #2  (part  of  the  weekly  Adms/BEE  communication  meetings)  • Confirm  Event  Overview  • Discuss  experience-­‐based  event  enhancements  • Discuss  staffing  needs/chart  • Update  on  faculty/staff  participation  • Update  on  Student  Ambassador  participation  • Update  on  publications  • Discuss  program  content  

Pre-­‐Event:  Step  3  (1  month  before  event)  Admissions   Brand  Experience  and  Events  

• Produce  content  for  event  program  • Finalize  staffing  chart  • Communicate  with  students  and  families  about  event  • Train  Student  Ambassadors  on  event  logistics,  

messaging,  tour  protocol  • Produce  PowerPoints  (if  applicable)  

   

• Work  with  Marketing  Communications  on  program  production  –  consult  with  Adms  when  appropriate  

• Develop  experience-­‐based  event  enhancements  • Confirm  catering  and  A/V  needs  –  meet  with  CSM,  

ABM,  Aramark,  Safety  and  Security  and  Media  Services  • Communicate  with  faculty  and  staff  about  participation  

–  helpful  tips,  suggestions,  event  goals,  how  to  be  most  effective,  etc.  

• Order  event  necessities  –  linens,  floral,  performers,  etc.  

Page 20: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

• Develop  assessment  plan  and  tools  • Update  videos  (if  applicable)  

Pre-­‐Event  Meeting  #3  –  with  entire  Adms  staff  (1  week  before  event)  • Run  through  entire  schedule  in  coordination  with  staffing  chart  • Discuss  what  to  wear  for  both  professionals  and  Student  Ambassadors  • Communicate  expectations  and  standards  for  event  • Confirm  any  last  minutes  details  

Event  Preparation  (1  week  before  event)  Admissions   Brand  Experience  and  Events  

• Produce  nametags  • Gather  materials  for  registration/check-­‐in  • Confirm  with  Student  Ambassadors  

• Confirm  with  faculty  and  staff  • Confirm  with  outside  vendors/performers  (if  applicable)  • Gather  event  materials  –  banners,  signs,  etc.  • Submit  event  announcements  for  Inside  Hamline,  EM  

Updates  

Event  Admissions  send  electronic  evaluation  immediately  after  event  

Post-­‐Event:  Step  1  (1  week  or  less  after  event)  Admissions   Brand  Experience  and  Events  

• Follow  up  with  students,  families  • Recap  with  Student  Ambassadors  –  glean  evaluative  

feedback  

• Compile  paper  and  electronic  evaluations  • Create  executive  summary  • Send  follow  up  email  to  faculty  and  staff  participants  –  

glean  evaluative  feedback  • Submit  event  recaps  for  Inside  Hamline,  EM  Updates  

and  others  (if  applicable)  Post-­‐Event  Meeting  (1-­‐1  ½    weeks  after  event)  

• Review  executive  summary  • Review  evaluative  information  –  evaluations,  Student  Ambassador  information,  faculty/staff  information  • Discuss  strengths  and  weaknesses  of  event  • Document  elements  that  need  to  be  changed  for  following  year.  

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 ADMITTED  STUDENT  DAY  SATURDAY  MARCH  31  AND  APRIL  21,  2012  

 EVENT  OVERVIEW  

 AUDIENCE  

• Admitted/non-­‐deposited  and  admitted/deposited  prospective  students  and  families  • Anticipating  400  guests  total  (30%  increase  from  last  year  162  students/306  total)  

   GOALS  

• Confirm  students/family  decision  that  Hamline  is  their  college  choice  • Convey  message  that  it’s  time  to  make  the  choice  –  move  towards  confirming  deposit  • Make  them  feel  and  integrated  into  the  Hamline  community  

 SCHEDULE  OF  THE  DAY  Time   Event   Location   Lead  

Coordinator(s)  8:00  –  8:45  a.m.  

Bishop  Scholars  Breakfast   Sorin  A/B    

8:30  –  9:00  a.m.    

Registration  • Coffee,  juice,  water  and  snacks  will  be  provided  

for  students  and  guest  as  they  register  for  the  event  

• Flags  will  bookend  the  tent  to  create  a  “destination”  when  students  and  guests  arrive  on  campus.  

Under  a  tent  by  The  Bishop    Rainsite:  GLC  Lobby  

 

9:00  –  9:10  a.m.  

Welcome  • Slideshow  will  be  playing  as  students  and  guests  

enter  Sundin  • Upbeat  karaoke-­‐style  music  will  be  played  • Milyon/Pam  will  welcome  all  students  and  

guests  • Milyon/Pam  will  do  fun  facts  about  the  

admitted  students  (similar  to  Scholars  Day)  • Milyon/Pam  will  introduce  President  Hanson  for  

brief  welcome  remarks  

Sundin  Music  Hall  and  GLC  100E    

 

9:10  –  9:30  a.m.  

Day  in  the  Life  of  a  Piper  •  Student  shows  will  be  uploaded  onto  the  

laptop  • Three  students  will  showcase  their  life  as  a  

Hamline  student  using  pictures  and  videos  • Each  student  will  frame  their  presentation  on  

one  of  the  three  mission  themes:  leadership,  scholarship  or  service  

• We  will  run  through  with  the  students  on  April  5  

Sundin  Music  Hall  and  GLC  

 

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9:40  –  10:10  a.m.  

Academic  Information  Sessions  Need  to  have  more  details  about  these  disciplines  in  program  without  having  paragraphs  in  back.  

Information  Tables  • Financial  Aid  • Deposit/Next  Steps  • CDC*in  session  • Study  Abroad  • Disability  Services  • CAS  • Intramurals  • Student  Leadership  • MISA  

   

  Anthropology  &  Forensic  Science   246W       Business  and  Economics   106W       Communication  Studies   141S       Education   108W       English     203E       Fine  and  Performing  Arts   Anne  Simley       Humanities   103E       Pre-­‐Law,  Legal  Studies,  Criminal  Justice   1S       Pre-­‐Health,  Sciences  and  Mathematics   RS  11       Psychology   110W       Social  Sciences   245W       Still  Deciding  

• Students  and  parents  who  are  still  deciding  will  stay  in  Sundin  to  get  information  about  searching  for  a  major,  etc.  

100E    

  Hamline  for  Parents   Sundin  Music  Hall       Campus  Tours   Registration  tent       Residence  Hall  presentation/tours   GLC  Art  Gallery    10:15  –  10:45  a.m.  

Academic  Information  Sessions  Need  to  have  more  details  about  these  disciplines  in  program  without  having  paragraphs  in  back.  

Information  Tables  • Financial  Aid  • Deposit/Next  Steps  • CDC    • Study  Abroad  • Disability  Services  • CAS  • Intramural  Sports  • Student  Leadership  • MISA  

   

  Anthropology  &  Forensic  Science   246W       Business  and  Economics   106W       Communication  Studies   141S       Education   108W       English   203E       Fine  Arts   Anne  Simley       Humanities   103E       Pre-­‐Law,  Legal  Studies,  Criminal  Justice   1S       Pre-­‐Health,  Sciences  and  Mathematics   RS  11       Psychology   110W       Social  Sciences   245W       Residence  Hall  presentation/tours   GLC  Art  Gallery       HU  Plan/First  Year  Seminars/LEAD   100E       Campus  Tours   Flags  outside  of  GLC    

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10:50  –  11:20  a.m..  

Information  Sessions   Information  Tables  • Financial  Aid  • Deposit/Next  Steps  • CDC  *  in  session  • Study  Abroad*  in  

session  • Disability  Services  • CAS  • Intramural  Sports  *in  

session  • Student  Leadership  • MISA  

   

  HU  Plan/First  Year  Seminars  and  Lead   110W       Hamline  2.0   100E       Study  Abroad   106W       Career  Development  Center   108W       Intramural  Sports   Hutton  Arena       Hamline  For  Parents   Sundin  Music  hall    11:30  a.m.-­‐  12:30  p.m.  

Lunch      

  Parents/Guests  • Alan  Sickbert  will  address  parents  and  guests  

briefly  about  the  Parent  Network  and  other  parent  opportunities  

• Two  parents  to  give  brief  remarks  • Faculty  and  other  event  participants  serve  as  

table  hosts  

Kay  Fredericks  Room    

  Students  • Sit  with  current  students  at  lunch  tables  • NSM’s  and  Ambassador  staff  act  as  table  hosts  

Sorin  Dining  Hall    

12:30  –    1:30  p.m.  

Dessert  reception  with  Faculty  • Faculty  would  be  clustered  by  discipline  to  meet  

and  mingle  with  students  and  parents  

Klas  lobby  and  plaza    

Information  Tables  • Financial  Aid    • Deposit/Next  Steps  • Admissions  Table  

**All  tables  combined  into  one  for  better  space  allocation  

Klas  lobby  and  plaza  (FA  appt.  being  held  in  Klas  206)  

 

Meet  the  Athletic  Coaches  • Coaches  are  clustered  by  sports  to  meet  and  

mingle  with  students  and  parents  

Walker  Lobby    

1:30  p.m.   Informal  Checkout  • Receive  giveaway  • Get  Next  Steps  information  

Registration  Tent  by  Bishop  

 

1:30   Residence  Hall  tours   Kay  Fredericks  Room       Campus  tours   Registration  tent  by  

Bishop    

   

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 Student  Planner  

Division  of  Student  Affairs  /  Division  of  Enrollment  and  Marketing    

Goal:      Collaboratively  create  a  student  planner  that  is  useful  to  students,  but  also  infuses  artifacts  and  traditions  that  create  affinity  to  Hamline  University.  

 

Stakeholders:      Name   Title  Marc  Skjervem   Director  of  Brand  Experience  Development  Kelly  Christ   Graphic  Design  Director  Allie  Long   Senior  Graphic  Designer  Barb  Eijadi   Project  Manager  &  Production  Artist  Alan  Sickbert   Dean  of  Students  Patti  Klein   Assistant  Dean  of  Students  Anna  Lachkaya   Senior  Administrative  Assistant,  Dean  of  Students  Wendy  Burns   Director  of  Student  Leadership  and  Activities  Steph  Harris   Sports  Information  Director  Jayne  Sommers   Coordinator  of  Orientation  and  First  Year  Programs  Lisa  Nordeen   Coordinator  of  Academic  Skills  and  Tutoring  Programs  Wyatt  Anderson   HUSC  Vice  President  Jack  Spirou   HUSC  President  TBD   Student  Organizations  Chair  (SOC)  

 

Strategies:  • Assess  the  usefulness  and  satisfaction  of  the  Hamline  planner  with  current  students.  • Determine  if  the  planner  will  be  produced  in-­‐house  or  through  a  third  party  vendor  based  on  cost-­‐

effectiveness  and  showcasing  the  Hamline  brand.  • Create  a  comprehensive  and  realistic  production  timeline,  including  design  time,  event  information  collection,  

proofing,  etc.  • Identify  task  list  of  duties  and  assign  individuals  to  those  duties,  including  deadlines.  • Create  an  intentional  plan  to  communicate  expectations  and  deadlines  when  requesting  information  from  

offices  and  departments  to  include  in  the  planner.  • Work  with  Hamline  Traditions  Committee  to  determine  what  to  include  in  the  planner  to  communicate  

Hamline  traditions  and  artifacts.    

Production  Timeline:  Step   Point  Person(s)   Deadline  Meet  with  Marketing  Communications  to  develop  timeline  

Marc   November  10,  2010  

Conduct  student  focus  groups   Marc   By  December  17,  2010  Communicate  timeline  and  deadlines  to  departments  and  divisions  

Marc/Anna   December  10,  2010  

Meet  with  Marketing  Communications  to  analyze  focus  group  data  

Marc   By  January  7,  2011  

Reminder  sent  about  timeline  and  deadlines  to   Marc/Anna   January  7,  2011  

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departments  and  divisions    (copy  deadline  to  Anna  Lachkaya  –  May  13,  2011)  Design  work  begins   Barbara/Kelly/Allie   Begins  January  2011  Reminder  sent  about  timeline  and  deadlines  to  departments  and  divisions    (copy  deadline  to  Anna  Lachkaya  –  May  13,  2011)  

Marc/Anna   February  11,  2011  

Reminder  sent  about  timeline  and  deadlines  to  departments  and  divisions    (copy  deadline  to  Anna  Lachkaya  –  May  13,  2011)  

Marc/Anna   March  11,  2011  

Final  approval  on  content  and  organization  with  all  stakeholders  

Marc/Barbara/Kelly/Allie   March  15,  2011  

Design  work  begins   Barbara/Kelly/Allie   April  1,  2011  First  “design  draft”   Barbara/Kelly/Allie   April  29,  2011  Reminder  sent  about  timeline  and  deadlines  to  departments  and  divisions    (copy  deadline  to  Anna  Lachkaya  –  May  13,  2011)  

Marc/Anna   April  22,  2011  

Reminder  sent  about  timeline  and  deadlines  to  departments  and  divisions    (copy  deadline  to  Anna  Lachkaya  –  May  13,  2011)  

Marc/Anna   May  6,  2011  

Final  approval  on  design   Marc/Barbara/Kelly/Allie   May  13,  2011  Copy  from  departments  and  divisions  due  to  Anna   Anna   May  13,  2011  Editing  of  copy     Marc/Anna   May  13-­‐June  1,  2011  Copy  to  Marketing  Communications   Marc/Anna/Barbara   June  1,  2011  First  “copy  draft”   Marc/Anna/Barbara   July  13,  2011  Final  edits  to  Marketing  Communications   Marc/Anna/Barbara   July  29,  2011  Edits  implemented   Barbara/Kelly/Allie   August  1-­‐5,  2011  Final  signed  approval   Marc   August  5,  2011  File  sent  to  printer   Barbara/Kelly/Allie   August  8,  2011  Planner  delivered  to  Bush  Student  Center   Barbara/Kelly/Allie   August  26,  2011      Proposed  Content  for  the  Student  Planner:  

1. Cover  2. Piper  Passages  contents  (for  first  year  planners)  3. Welcome  from  President  Hanson  /  Welcome  from  the  HUSC  President  

a. Explanation  of  HUSC.    What  services  or  resources  HUSC    provides  students.  4. Mission,  Values  and  Vision  (exclude  principles  of  community)  

a. Possibly  add  brief  Hamline  history?  5. Campus  Map  6. Building  Hours/Building  Codes  7. Academic  tips/strategies/resources  (1pg)  

a. Working  with  Lisa  Nordeen  in  coordinating  the  content  8. Fall/J-­‐Term/Spring  semester  class  schedule  grids  (beginning  of  each  semester  within  the  calendar  9. Weekly  and  monthly  calendars    

a. Event,  religious  holidays,  and    athletic  schedules  within  the  calendars  b. Traditions  and  Hamline  factoids  will  be  dispersed  throughout  the  calendar  as  “Did  you  knows?”  

10. Frequently  used  resources  and  contact  information  a. Possibly  designed  in  table  format  with  “Questions  about…/Office/Phone/Email”  

11. Hamline  policies  –  maybe  a  note  from  the  Dean  of  Students?  12. No  index  

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Page 27: Marcus J. Skjervem Portfolio for Director of Marketing and Recruitment

Int

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est

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Fa

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bo

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Ma

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Sk

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Did you know?

I foster rescued dogs. Safe Hands Animal Rescue is a volunteer-run organization in Minneapolis which

rescues dogs from high-kill shelters in Kentucky, fosters them and adopts them out to their forever homes. Since October, I’ve placed 8 foster dogs in loving, forever homes.

I grew up in a town of 300 people. My hometown, Michigan, North Dakota, is known for

farming and its 15 cent cup of coffee at the Kite Cafe. My parents still live there and I enjoy traveling back to visit ‘home.’

I studied abroad in Israel, Spain and Italy. My senior year of college, I studied religion, art and art history in Israel, Spain and Italy. I sailed on the Sea of Galilee, floated in the Dead Sea,

studied St. Teresa of Avila while in Avila, Spain, toured The Vatican, and scaled to the top of The Duomo in Florence, Italy.

I coached the !rst Totino-Grace student in history to advance to the championship round at the

Minnesota State Speech Meet. In the serious poetry interpretation category, a student I coached

throughout the year, received 8th place with his piece, October Mourning: A Song for Matthew Shepard by Leslea Newman.

I consider myself a ‘marathon runner.’

I’ve ran two marathons (Twin Cities 2012 and Fargo 2013). Typically, I also complete about 5-8 half marathons a

year. I’m not the fastest, but the finish line is the same for everyone.

I’m the proud parent of two rescue dogs. Mika (adopted from Safe Hands Animal Rescue) and Lincoln (adopted from Found Chicago) have been my companions for a little over two years. Mika just received her Canine Good Citizen certificate and Lincoln is completing his

fourth level of training.

I  was  a  vocal  perfor.ance  scholar  in  college.  

I was awarded a vocal performance scholarship at Concordia College Moorhead all four years. I sang in various choirs at Concordia, and have been trained in

opera, classical and contemporary genres.

I raised over $1200 for the ASPCA. During my training for the 2013 Fargo Marathon, I committed to raise $1000 for the ASPCA. Thankfully through the

generosity of friends and family, I surpassed my goal by over $200.

I was elected North Dakota’s FBLA State President. In 1995, I was elected as North Dakota’s Future Business Leaders of

America (FBLA) State President. Previously serving as Vice President, I served the North Dakota Leadership Team for two

years, traveling all over the nation and speaking to numerous chapters and at regional, state and national conferences.