Sheraton Greensboro Hotel at Four SeasonsJoseph S. Koury Convention Center

2017 Annual Convention

& Expo

February 26 - March 1, 2017

North Carolina Health Care Facilities Association

Mardi Gras - Laissez Les Bon Temps Rouler.

North Carolina Health Care Facilities Association5109 Bur Oak Circle | Raleigh, NC 27612

http://www.NursingHomesNC.com

Greensboro, North Carolina

Sunday, February 262:30 pm - 6:00 pm � � Registration Desk Open

4:00 pm - 6:00 pm � A Look Ahead: Litigation, Emerging Regulatory Issues and Enforcement, Arbitration & More

6:00 pm - 7:15 pm � Welcoming Reception

Monday, February 278:00 am - 6:00 pm� � Registration Desk Open

8:30 am - 10:30 am� � Facilitating Meaningful Conversations in Long Term Care

10:45 am - 12:15 pm � NCHCFA Business Meeting

12:30 pm - 1:45 pm � “The Big Easy” Lundi Gras Luncheon & Bash

2:00 pm - 3: 30 pm� � NC Works: Employment Solutions for Long Term Care

Three Power Hour Concurrent Breakout Sessions3:45 pm - 4:45 pm� The Sixth Sense

NCHCFA Quality Committee Discharge Best Practices Healthcare Preparedness: Effectively Leveraging Resources to Support Critical

Infrastructure

Three Power Hour Concurrent Breakout Sessions5:00 pm - 6:00 pm� The Sixth Sense

NCHCFA Quality Committee Discharge Best PracticesHealthcare Preparedness: Effectively Leveraging Resources to Support Critical Infrastructure

8:00 pm - 11:00 pm � Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball�

Tuesday, February 287:30 am - 3:00 pm � � Registration Desk Open

8:00 am - 10:00 am � Dementia 360: Seeing It from All Directions

10:30 am - 12:30 pm� EXPO 2017 Seminars for Package Two Registrants Only

Activity Director, Nurse, Nurse Aide and Social Worker DayImproving Hands on Skills for Giving Care When Someone is Living with Dementia

10:30 am - 3:30 pm � EXPO 2017 - Mardi Gras - Laissez Les Bon Temps Rouler

12:30 pm - 2:00 pm � EXPO Buffet Luncheon

6:00 pm - 6:30 pm � � Pre-Celebration Reception

6:30 pm - 9:00 pm � � 2017 Annual Awards Gala Celebrating Excellence with Oz Pearlman�

Wednesday, March 18:00 am - 10:00 am� � New Requirements for Long Term Care Facilities & the New Survey Process

10:15 am - 11:15 am� � Transition from Skilled Nursing Facility to Home

11:30 am - 1:30 pm� � Strategies for Success in the Five Star Rating System

Accelerated Care PlusAegis TherapiesAlliant Health SolutionsAllied Health ResourcesAmerican HealthTechAmerican Medical TechnologiesAon Risk SolutionsApollo CorporationArthur J. GallagherBB&T Insurance ServicesBank of North CarolinaBankFinancial, F.S.B.Basic American Medical ProductsBlue Ridge PharmacyBrame Specialty Company, Inc.Broad River RehabBSI Medical SupplyCarolina Medical LabCarolina Speech Pathology, LLCCarolina Therapy Services, Inc.Carolina ThomasClinical Laboratory ServicesConsolidated Laundry EquipmentConsonus HealthcareConsulateCreative AviariesCulinary Services Group, LLCDavidson, Holland, Whitesell & Co., PLLC, CPAsDermaRite IndustriesDHG HealthcareDynamic Mobile ImagingECU BSOM Dept of Public Health/Allied HealthEncore Rehabilitation ServicesEvergreen Art and PlantsExcel Staffing Services, Inc.EZ Way, Inc.First QualityFordHarrisonFerguson Facilities SupplyGallins Dining and NutritionGenesis Rehabilitation ServicesGentiva Home HealthGeritent Enterprises, Inc.Gordon Food ServiceGroup Benefit & Commercial ServicesGrove MedicalHall Booth Smith, PCHarbor LinenHD SupplyHealthcare Risk Services

Schedule-At-A-Glance 2017 Trade Associate MembersHealthcare Services GroupHealthlines of the Carolinas, Inc.HealthPro HeritageHinkel Systems, an Inpro CompanyHolladay Medical ServicesHPSI Purchasing Services, LLCIH Services, Inc.Ilderton Conversion CompanyInnovatix, LLCInproInterstate Trans. Sales & Service, Inc.Invacare Continuing CareIPC HealthcareIt's Never 2 LateJLL Capital MarketsJoerns HealthcareLancaster PollardLegacy Healthcare ServicesLG CNSLiberty Healthcare GroupLiberty Home Care & HospiceLiberty Medical/McNeill's LTCLifeSource, Inc.Lilly USALinde HealthcareMcKesson Medical SurgicalMcMillan Pazdan Smith ArchitectureMedipack PharmacyMedline Industries, Inc.Med-Mizer, Inc.MedtronicMeridian Laboratory CorpMetz Culinary ManagementMMDS Mobile X-Ray/Skyy LaboratoryMobilex USANational Datacare CorporationNavigator Group Purchasing, Inc.NC DONA, LTC, Inc.NCHCFA PACNeil Medical GroupNH MedNorth Carolina Chaplains' AssociationNorth Carolina Culture Change CoalitionNurse Rosie ProductsNutricia Advanced Medical NutritionNutrition PlusNutrition That Works, LLC

Olde School Textile & FurnishingsOmnimed, Inc.Optum (formerly Evercare)Paragon RehabilitationParker Poe Adams Bernstein LLPPathway Technologies, Inc.Penner Bathing SpasPerformance Food Service, IFHPharmacarePharMericaPhysicians EldercarePointClickCarePoyner Spruill LLPProactive Medical ProductsPruittHealthQMX Mobile Health/Vista Clinical DiagnosticsQuality Surgical Management (QSM)RC ConsultingRehabCareReliable Medical SupplyS&D Coffee and TeaSelect Rehabilitation, Inc.Senior Dental CareShaw ContractSimplyThickSkil-Care CorporationSmith Moore Leatherwood, LLPSoutheastern Paper GroupSouthern Pharmacy ServicesSouthMed, IncSpan-AmericaSysco CharlotteThe Commonweath GroupThe Sherwin-Williams CompanyTherapy Partners, LLCTMCTrident Care RxTridentUSA Mobile Clinical ServicesTrinity RehabU.N.X.IncorporatedUnified AlertsVantage Point ServicesVista ClinicalWhite Oak Pharmacy, Inc.You Care MailYoung Moore and Henderson, PA

Exhibitors

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What should I wear?Attire for the 2017 NCHCFA Annual Convention and Expo is business dress with two exceptions. Great prizes will be awarded for the best dressed male and female at the Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball so start working on your outfit today. Remember to come dressed in your regal attire! The 2017 Annual Awards Gala is cocktail attire for women and coat and tie for men.

Are room temperatures difficult to control?Yes! Please remember to bring a sweater to educational sessions if you are cold natured.

Do I have to pre-register for Educational Sessions?Yes! Attendees MUST sign up for each individual educational session they wish to attend. Changes will be accepted until Friday, February 10, 2017. After that date, changes may only be made on a space available basis; exceptions cannot be made to this requirement. You can register and pay on-line. Visit http://www.NursingHomesNC.com & click on 2017 Annual Convention & Expo Registration!

What do I need to do with my Certificate of Attendance? NCHCFA will utilize scanning technology to validate participant CEU's/Certificate of Attendance. Individual name badges will be printed with a unique bar code that electronically includes attendees name and administrator license number (where applicable) as registered through the NC Board of Examiners for Nursing Home Administrators (NCBENHA). Members of the Education and Programs Committee will be available at the conclusion of each session to validate attendance. To ensure that you receive proper credit for attending sessions, participants must have name badges scanned immediately after completion of the program attended. This process will allow participants access to view and/or print individual CEU's/Certificate of Attendance from NCHCFA's Web site.

Will event tickets be available on-site for social events?Yes! Extra tickets can be purchased on-site for the “The Big Easy” Lundi Gras Luncheon & Bash, Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, EXPO 2017 Buffet Luncheon, and the 2017 Annual Awards Gala.

Will Nursing CE credit hours be given?Yes! NCHCFA will issue a certificate for up to 16.0 education contact hours for nurses for all Package One educational programs with the exception of the 2017 Annual Awards Gala.

NCHCFA will issue a certificate for 2.0 education contact hours for nurses for the Package Two program on Improving Hands on Skills for Giving Care When Someone is Living with DementiaTuesday, February 28, 2017 at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day.

Convention HighlightsQuestions & Answers

It's Lundi Gras, are you ready for a good time? The band Liquid Pleasure is back by popular demand! Get ready to hear great music, dance and watch three straight hours of mesmerizing choreography. For more than two decades, Liquid Pleasure has been bringing audiences to their feet. The Liquid Pleasure Super Show includes its six amazing original band members, three additional female vocalists, and an entire horn section. The band will play all the greatest tunes.

As they like to say in New Orleans, “Who Dat?” It's Chair Phillip Hill and the NCHCFA Board of Directors “Krewe” inviting you to St. Peter Street in New Orleans for a night of fun at “Pat O'Brien's.” Come be the belle of the ball! Get into the spirit of Carnival with your colleagues at the Sheraton's Club 5th Season. There will be plenty of masks, beads, food and fun!

Come dressed in your regal attire. A photographer will be on hand and the best dressed male and female will be crowned the King and Queen of Mardi Gras. Great prizes will be awarded so start working on your creative costume. Heavy hors d'oeuvres will be served. Register today, we are going to have a ball!

Sunday, February 266:00 pm - 7:15 pmWelcoming ReceptionJoin us in kicking off this year's convention with light hors d'oeuvres as you unwind and visit with colleagues. Get together with old friends, make new acquaintances, and relax as we get this year's convention off to a great start. A host bar will be provided.

The Countdown Quartet are something of a North Carolina indie supergroup, including past and present members of the Tonebenders, Squirrel Nut Zippers, Knockdown Society and Ultra Fox. Their music is described as good-natured, with a pronounced soul-funk New Orleans rhythm & blues feel!

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8:00 pm - 11:00 pmChairman's Evening Extravaganza - Mardi Gras Masquerade Ball

Come get in the spirit of Mardi Gras! Join us on Lundi Gras “Fat Monday” in the French Quarter. All the sights, sounds and cuisine of “The Big Easy” will be waiting for you. Have your fortune told or caricature drawn before you enjoy a feast of Cajun and Creole delights. Relax and enjoy the soulful music of The Countdown Quartet.

Monday, February 2712:30 pm - 1:45 pm“The Big Easy” Lundi Gras Luncheon & Bash

6:00 pm - 9:00 pm2017 Reception & Annual Awards Gala - Celebrating Excellence with Oz PearlmanBe a part of this special evening and join in recognizing the NCHCFA 2017 Special Award recipients. Providers, vendors, and community representatives will unite to honor excellence in long term care.

District I Nurse Aide of the YearMary Libby Tallent - Grace Heights Health & Rehabilitation Center

District II Nurse Aide of the YearDianna Franklin – Autumn Care of Cornelius

District III Nurse Aide of the YearIda King – Peak Resources / Alamance

District IV Nurse Aide of the YearMarie Cheeks – Quail Haven Village

District V Nurse Aide of the YearBecky Whitson – Hunter Hills Nursing & Rehabilitation Center

2017 Riley W. Clapp Outstanding Service AwardKelly Boyette – Southwood Nursing & Retirement Center

Convention HighlightsEarly RegistrationThere is a reduced fee for registrations received in the Association office on or before Friday, February 10, 2017. Registration forms received after this date or at the door will be charged a higher registration fee. Please register early! For more information, contact NCHCFA at (919) 782-3827.

How to RegisterComplete the registration form included with this brochure and e-mail to donnas@nchcfa.org, fax to (919) 787-8418, or mail to NCHCFA Annual Convention, 5109 Bur Oak Circle, Raleigh, NC 27612. You can register and pay on-line. Visit http://www.NursingHomesNC.com and click on 2017 Annual Convention & EXPO Registration!

All employees of member facilities must register as Package One or Package Two. An employee of a member facility cannot register as Package Three (spouse or guest). Registration for Convention activities is as follows:

Package One RegistrationThis comprehensive package includes all scheduled activities with the exception of some food functions. Tickets (codes on name badges) must be purchased separately for the “The Big Easy” Lundi Gras Luncheon & Bash , EXPO 2017 Buffet Lunch, and the 2017 Annual Awards Gala. Use the front side of the registration form to register for Package One.

Package One registration includes: admission to educational sessions (excluding EXPO 2017 educational seminar), NCHCFA Business Meeting (NCHCFA facility members only), Welcoming Reception, refreshment breaks at all educational sessions, admission into EXPO 2017, convention packet and souvenir, eligibility for grand prize drawing at EXPO 2017 and Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball.

Package Two RegistrationThis package is designed to offer educational opportunities and participation in the trade show to facility staff members who are unable to attend the entire convention. It includes all scheduled activities on Tuesday, February 28, 2017 with the exception of the 2017 Annual Awards Gala, and the 8:00 am educational session. Tickets (codes on name badges) for the “The Big Easy” Lundi Gras Luncheon & Bash , Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, and the 2017 Annual Awards Gala must be purchased separately. Use the backside of the registration form to register for Package Two.

Package Two registration includes: EXPO 2017 educational session on Tuesday (10:30 am session only), refreshment break, souvenir, EXPO 2017 buffet luncheon and admission to EXPO 2017. If a facility registers two staff for Package Two, a third staff member (Activity Director, Nurse Aide or Social Worker) may attend Package Two at no charge..

Package Three RegistrationThis package is intended for the spouse or guest of an attendee only. With the exception of the Welcoming Reception, and Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, all other food function tickets (codes on name badges) must be purchased separately. Use the back of the registration form to register for Package Three. This registration does not include entry into any educational sessions or the NCHCFA Business Meeting.

Package Three registration includes: Welcoming Reception, Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, and admission to EXPO 2017.

Convention Important Information

Oz Pearlman is a world-class entertainer and one of the busiest mentalists in the country. In the summer of 2015, Oz was featured on TV's number one rated show, “America's Got Talent.” He has also appeared on a variety of both national and international networks, a few of which include NBC's “Late Night with Jimmy Fallon”, “The TODAY Show” & “ABC World News.”

Tuesday, February 2810:30 am - 3:30 pmEXPO 2017 & Buffet Lunch - Mardi Gras - Laissez Les Bon Temps RoulerThe theme for EXPO 2017 is “Mardi Gras - Laissez Les Bon Temps Rouler.” It's Carnival season and Fat Tuesday is February 28th so it's time to let the good times roll, Cajun style! Visit all 170 booths of the EXPO 2017 and join in the revelry of “The Big Easy.” Booths will be jazzed up with masks, beads and plenty of the colors of Mardi Gras (purple, green and gold)! Be sure to have your validation card to be eligible for the Grand Prize drawing held during the 2017 Annual Awards Gala. Before you turn it in, don't forget to vote for your favorite company that best incorporates this year's theme. Many other prizes from exhibitors will be awarded throughout the day. Keep in mind that winners must be in the exhibit hall to receive their prizes. For a relaxing break, a buffet lunch will be served from 12:30 pm - 2:00 pm. Lunch is included with Package Two registration, but is an additional charge for Packages One and Three.

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Oz developed an interest in magic at a young age and what started as a hobby quickly became a lifelong passion. After a couple of years spent working on Wall Street, Oz decided to pursue his dream and become a full time entertainer. He has now been dazzling audiences with his unique mind-reading ability for over a decade. Oz's client list reads like a who's who of politicians, professional athletes, and A-list celebrities. Register today so you do not miss this extraordinary event! The Board of Examiners for Nursing Home Administrators has approved 1.0 hour of continuing education for this event for administrators.

Convention HeadquartersSheraton Greensboro Hotel at Four Seasons / Joseph S. Koury Convention Center3121 West Gate City BoulevardGreensboro, NC 27407Direct (336) 292-9161Reservations (800) 242-6556

Cancellation PolicyConvention registration fees will be fully refunded with written cancellations made on or before Friday, February 10, 2017. There will be a 50% handling fee for all cancellations made after Friday, February 10, 2017, but received on or before Friday, February 17, 2017. No refunds will be available for cancellations made after Friday, February 17, 201 . Phone cancellations will not be accepted.7

Continuing Education CreditNCHCFA has requested a total of 17.0 hours of continuing education credit for North Carolina nursing home Administrators for Package One educational sessions, and the 2017 Annual Awards Gala (1.0 hour of continuing education). All educational sessions are subject to change topic and/or speaker if necessary. If made, changes will be noted in Update Weekly “Convention Highlights.”

NCHCFA will issue a certificate for up to 16.0 education contact hours for nurses for all Package One educational programs with the exception of the 2017 Annual Awards Gala.

NCHCFA will issue a certificate for 2.0 education contact hours for Nurses for the Package Two program Improving Hands on Skills for Giving Care When Someone is Living with Dementia on Tuesday, February 28, 2017 at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day.

NCHCFA has applied for 2.0 education contact hours for Activity Directors through the National Certification Council for Activity Professional (NCCAP) for the Package Two program Improving Hands on Skills for Giving Care When Someone is Living with Dementia on Tuesday, February 28, 2017at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day. Important: Approval pending.

NCHCFA has applied for 2.0 education contact hours for Social Workers through the North Carolina Chapter of the National Association of Social Workers (NASW-NC) for the Package Two program Improving Hands on Skills for Giving Care When Someone is Living with Dementia on Tuesday, February 28, 2017at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day. Important: Approval pending.

Hotel InformationTo register for your overnight rooms at the Sheraton Greensboro Hotel at Four Seasons, call (800) 242-6556. To receive the special $152 room rate, mention the NC Health Care Facilities Association 2017 Convention when making your reservation. Wireless internet access is complimentary for all guests staying at the Sheraton Greensboro Hotel at Four Seasons in overnight rooms, as well as in all meeting rooms used for educational programs. There is no additional fee for parking. .

The deadline for room reservations is Thursday, January 26, 2017. After this date, rooms reserved for NCHCFA Convention attendees will be released. The $152 rate is for a single or double room. Check-in is 3:00 pm and check-out is 12:00 noon. All overnight room reservations must be guaranteed for late arrival. Deposits will be refunded only if cancellation notification is given 72 hours prior to your arrival date. In the event a guest checks out prior to the guest's reserved check-out date, an early departure fee equal to 50% of one night room and tax will be charged. Please contact the Sheraton Greensboro Hotel at Four Seasons for further information.

Convention Important Information About Our Award Winners

District V Nurse Aide of the Year – Submitted by Michelle Batchelor, RN, Administrator: Becky Whitson is a Nurse Aide at Hunter Hills Nursing & Rehabilitation Center in Rocky Mount, NC. Becky takes initiative without being asked and takes great pride in her work, which sets high standards for other staff members. She frequently works on her days off and makes crafts on her own free time and gives them to the residents to show she cares for them. Becky also buys her resident's personal items, does their laundry, and makes repairs to their clothes for those who do not have families or frequent visitors. She encourages her residents to engage in conversation which allows her to build a great rapport, and allows residents to share important events, moments, or memories they would not normally feel comfortable sharing. Becky's personality, her willingness to help others, and her ability to adapt to any situation make her a special individual.

District IV Nurse Aide of the Year – Submitted by Angela Pauline, Executive Director: Marie Cheeks is a Nurse Aide at Quail Haven Village in Pinehurst, NC. She has worked in long term care for over 19 years. When it comes to dressing up for the holidays or some wacky contest, Marie is the first one to sign up. She does it not only for her own amusement, but mostly to get that small smile or laugh from the residents. Marie believes that “laughter is like music for the soul” and she tries to make the residents laugh on a daily basis. She also believes that each resident is special, unique, and a gift from above. Marie joyfully and bountifully loves each resident in her care. She spends as much time with the residents as duty allows, but will always make rounds at the beginning and ending of her shift, just to say hello or goodnight to each and every person. Aside from being the community clown for the residents, Marie is a full-time caregiver for her mother, who suffered a stroke 10 years ago. She also volunteers for Habitat for Humanity building houses for those in need.

District III Nurse Aide of the Year – Submitted by Ernestina Dwomoh, Human Resource Coordinator: Ida King is a Nurse Aide at Peak Resources of Alamance in Graham, NC. Ida begins her day at 7:00 am with a warm, kind smile eager to get her day started. She carries herself with confidence that stems from over 20 years of dedicating her time and ability to those who have needed care. The confidence she brings is highlighted with laughter, warm greetings to her residents and staff, and kind words to the administrative staff, with the ever slight humming of a church hymn. A resident states, “Ms. Ida is my will to live. Without her my day would be empty. I wish she could work every day but I understand she needs her time off.” Whether it is a resident, coworker, or family member, she is always there to serve those around her. Ida would say that through this giving she has received more blessings than she could ever imagine counting.

District II Nurse Aide of the Year – Submitted by Ashton Brown, Administrator: Dianna “Dee” Franklin is a Nurse Aide at Autumn Care of Cornelius and has worked in long term care for over 24 years. She takes the time to truly know the resident's needs, goals, and their hopes. She is always kind and nurturing. Dee is such a dedicated employee. She views herself as part of the team and steps up as the leader whenever she is needed. She always treats the residents as family and views the facility as her home. She is a role model for not only the nursing department, but all departments. A resident had these words to say about Dee, “She is wonderful. She makes it easy to be here even when my daughter is out of town. I am blind, yet when I'm with Dee, I feel like I can see so much because of the way she helps me experience the world around me. I miss having my sight, but if I did have it, I probably wouldn't have Dee in my life. She means more to me than I can really explain.”

District I Nurse Aide of the Year – Submitted by Shannon Burch, RN, Assistant Director of Nursing: Mary “Libby” Tallent is a Nurse Aide and Restorative Aide at Grace Heights Health & Rehabilitation Center in Morganton, NC. Libby's sole purpose in life is to serve others. She truly loves her job and it is very apparent by her everyday actions. She always puts others ahead of herself and has a heart truly filled to the brim with goodness. Libby has a special gift to encourage her residents to grow stronger, better, and healthier even when they think they cannot. Libby always goes that extra mile to make a resident feel right at home. She is described as bright and spunky with a laugh that is contagious. Libby exemplifies the practice of never saying “this is not my job.” She helps wherever she is needed and is a role model for her coworkers.

2017 Riley W. Clapp Outstanding Service Award – Submitted by Karen Metcalf, Administrator: Kelly Boyette has worked at Southwood Nursing & Retirement Center in Clinton, NC since 1996. During this time she has worked in numerous positions. Kelly began working at the facility as a beautician. Within two years, she had shown enough dedication and goodwill towards the residents, that she began working as the Nursing Secretary and Central Supply. She has spent over 20 years making an art of both maintaining the staffing schedule for all Nurses and Nurse Aides and ordering supplies. She knows the staff in the building and has upheld a flawless reputation with her coworkers. The staffing and turnover rates at the facility reflect this and it is all due to Kelly. No matter what the demand is for time off, changes in schedules or assignments, etc., she always manages to make it happen and never complains. Kelly always makes herself available to help all departments and spends time with the residents. She is endlessly kind and compassionate and has a loving personality that everyone recognizes.

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Sunday, February 264:00 pm - 6:00 pmA Look Ahead: Litigation, Emerging Regulatory Issues and Enforcement, Arbitration & MoreJoin Ken Burgess, Esq., Poyner Spruill, LLP and Adam Sholar, NCHCFA President and General Counsel, for an informative update on current legal and policy issues affecting skilled nursing facilities. The focus of this discussion will be the use of arbitration agreements in the skilled nursing setting. The agenda will also include an update on the new Requirements of Participation, and Polly Welsh, NCHCFA Executive Vice President, will join Ken and Adam for this portion of the presentation.

Package One Educational Sessions

Activity Director, Nurse, Nurse Aide and Social Worker DayEXPO 2017 Seminar for Package Two registrants will include topics appropriate for Activity Directors, Nurses, Nurse Aides and Social Workers. Only those registered for Package Two can attend this seminar. Important reminder, if a facility registers two staff for Package Two, a third staff member (Activity Director, Nurse Aide or Social Worker) may register for Package Two at no charge!

Tuesday, February 2810:30 am - 12:30 pmImproving Hands on Skills for Giving Care When Someone is Living with DementiaJoin Teepa Snow, MS, OTR/L, FAOTA, Dementia Care & Training Specialist, Positive Approach, LLC, Counseling Associate, Duke University School of Nursing, to build on what is now 'known' and understood about dementia and develop new skills to better support and help. Teepa will start with your approach, your cues, and your ability to connect. Attendees will work on hands on ways of communicating and assisting with daily life and in times of distress.

Objectives:

Recognize the role that your words and actions play in the behavior and responses of people

with dementia

.. Describe some of the critical factors for optimizing positive interactions .. Identify techniques that improve the potential for successful communication..

Demonstrate use of positive communication strategies in an interaction

Techniques: Lecture, role play, group discussion, partnered practice, DVD clip review, case discussion, handouts, & power point slides

Package One Educational Sessions

Monday, February 278:30 am - 10:30 amFacilitating Meaningful Conversations in Long Term CareThis informative program will be led by Heidi Kay White, MD, Associate Professor of Medicine, Vice-Chief of Clinical Affairs in the Geriatrics Division at Duke University, Jennifer Gentry, MSN, RN, APRN BC, ANP-BC, GNP, ACHPN, FPCN, Nurse Practitioner at Duke University Medical Center, and Loretta Matters, RN, MSN, Associate Director, Center of Excellence for Geriatric Nursing Education at Duke University School of Nursing. Objectives of this session include helping all members of the long term care team feel more comfortable and capable in fulfilling the responsibility for helping patients and families understand, in a meaningful way, the challenges of their loved ones’ medical conditions and to make necessary decisions. As a component of this session, Duke University faculty will teach practical skills for facilitating these conversations in a case based scenario.

Ken Burgess is a healthcare attorney with the law firm of Poyner Spruill, LLP in Rocky Mount, NC where he heads the firm's Health Law Section. Ken has represented healthcare providers for 29 years. He previously served as the Senior Director of Legal Services and Facility Operations for the American Health Care Association and as general counsel to the Assisted Living Federation of America in Washington, DC. Ken is former president (twice) of the NC Society of Healthcare Attorneys; was the 2009 National Volunteer of the Year for the Jessie F. Richardson Foundation in Portland, OR; and a member of the NC Bar Association Health Law Council. He currently serves as Chair of a steering committee developing a public education campaign for end of life issues sponsored by the NC Bar Association and numerous private donors. Ken is a widely-recognized state and national lecturer and author on health law issues and has authored two authoritative books on long term care legal issues.

Judy Wilhide Brandt is one of the nation's leading experts on Skilled Nursing Facility clinical Medicare compliance, Five Star Rating System, Quality Measures & the MDS/RAI process. She brings over 35 years combined experience to the Long Term Care Industry, with over 20 years in positions of increasing responsibility in nursing facilities as a nurse manager, executive, and consultant. She is an AANAC Master Teacher and member of the Nurse Assessment Coordination Expert Advisory Panel. She has authored several publications pertaining to the MDS and the RAI Process. She has been a State surveyor and RAI Manager for the Commonwealth of Virginia. She has assisted providers and the United State Government as a legal expert in Medicare and Medicaid fraud cases, and other various government initiatives. She is the principal for Wilhide Consulting, Inc. and serves as an advisor, auditor, and trainer for multiple providers from stand-alone communities to multi-state chains across the country. She is a trusted advisor to government officials, LTC operators, MDS coordinators, regulatory bodies, and industry associations.

Package Two Educational Session

Teepa Snow is one of the world's leading advocates and educators for anyone living with dementia. Teepa's philosophy is reflective of her education, work experience, medical research, and first hand caregiving experiences. Her advocacy efforts led her to the development of the GEMS® dementia classification model and the Positive Approach® to Care training strategies. An Occupational Therapist by trade, she graduated from Duke University and has an MS degree from the University of North Carolina in Chapel Hill. Teepa has over 35 years of clinical experience in the field of geriatrics and dementia care, as well as having provided care to family members with dementing illnesses. Currently, she has an independent practice as well as clinical appointments with Duke University's School of Nursing & UNC-CH School of Medicine. She provides interactive and creative educational and practical hands-on training sessions to organizations and providers throughout the US, Canada, Australia and the UK. She has been actively involved in teaching and clinical research projects throughout her practice career. Teepa has impacted hundreds of organizations worldwide with her education, now sold in over 30 countries. Teepa's personal mission is to help others better understand how it feels to be living with dementia. She utilizes her gifts of role play to demonstrate behavioral states and stages of dementia. This results in greater understanding for her audiences. Her company, Positive Approach, LLC, was founded in 2006 and offers person centered training opportunities in the United States, Canada, Australia and the UK.

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Jennifer Gentry MSN, RN, APRN BC, ANP-BC, GNP, ACHPN, FPCN is a graduate of the Duke University School of Nursing as an Adult and Geriatric Nurse Practitioner. Ms. Gentry has been a nurse in both the acute and long term care settings for over 30 years and practicing in the field of Palliative Care for more than 15 years. She is a Nurse Practitioner with the Duke University Palliative Care Consult Service, faculty at the Duke University School of Nursing, and a member of the Duke Hospital Ethics committee. Ms. Gentry is a graduate ELNEC trainer and is a past recipient of the ELNEC Award of Excellence from the American Association of Colleges of Nursing. Jennifer has been active in the Hospice and Palliative Nurses' Association and served as the President of the organization in 2014. Through her work with HPNA, the National Coalition for Hospice and Palliative Care and the Hospice and Palliative Nurses' Foundation, Ms. Gentry has been a tireless advocate for Palliative Nursing and Advanced Nursing Practice.

Loretta Matters, RN, MSN is the Director of Duke Nurses Improving Care of Healthsystem Elders (NICHE) at Duke University and the Associate Director of the Center for Geriatric Nursing Excellence at the Duke University School of Nursing. As an experienced nurse executive, she facilitates academic practice partnerships focused on improving care of older adults and provides senior level management to externally-funded work on strengthening nursing capacity to implement evidence-based approaches to care across multiple geriatric settings. Prior to her current roles at Duke Health, she served as the Director of Patient Services at Duke HomeCare and Hospice and practiced as an oncology nurse practitioner within the Duke Cancer Center.

Dr. Heidi Kay White's clinical expertise involves the care of older adults; especially care transitions, long term care, and post-acute care. She services as the Vice-Chief of Clinical Affairs in the Geriatrics Division at Duke University. She has worked with peer faculty to develop clinical programs including Perioperative Optimization of Senior Health (POSH) and Health Optimization Program for Elders (HOPE) which is a transitional care program from the hospital to skilled nursing facilities. She is on the Duke Connected Care Operating Committee, a physician-lead accountable care organization. She is the medical director of Croasdaile Village Retirement Community. Her educational activities include bedside teaching in the

Package One Educational SessionsPackage One Educational Sessions

10:15 am - 11:15 amTransitional Care in Skilled Nursing Facilities Transitional care may be an effective strategy for preparing older adults for the adjustment from skilled nursing facilities (SNF) to home. Join Mark Toles, PhD, RN, as he reviews studies of current practices and strategies to improve transitional care in nursing homes.

Wednesday, March 18:00 am - 10:00 amNew Requirements for Long Term Care Facilities & the New Survey Process Cindy Deporter, State Agency Director of the Division of Health Service Regulation (DHSR), will be offering a 5 hour comprehensive session devoted to both the new requirements and survey process in February prior to the Convention. This program is a high level overview of the revised survey process that is coming in the fall of 2017. It also includes a discussion of the timelines for implementation for the new revised survey process and the Phase 1 Implementations of the Long Term Care regulations.

During this program, Ms. Deporter will present a different review of the above implementation and any available updates or commentary on implementation progress from the Centers for Medicare and Medicaid Services (CMS).

2:00 pm - 3:30 pmNC Works: Employment Solutions for Long Term CareDuring this session, information will be shared about a success story of a nursing facility that partnered with NC Works. NC Works integrates and delivers staffing solutions, including the ability to recruit, screen, and refer qualified applicants. Information and tools will be shared that can help facilities shorten recruiting time lines, increase applicant pools, train staff members, and save money. The presenters are seasoned professionals who partnered on several occasions to solve complex staffing issues.

Cindy Deporter was appointed as State Agency Director of DHSR in May of 2016. Since 2013 she has also served as the Interim Assistant Section Chief of the Acute Home Care Section. She is also the Branch Manager for the Quality Evaluative System which is responsible for training, Internal Dispute Resolution, Civil Money Penalty Grants, and Independent Internal Dispute Resolution. This section also oversaw the implementation of the Electronic Plans of Correction for CMS. Cindy is on the CMS Task Force team that is working on combining the standard and the Quality Improvement Organization survey process.

10:45 am - 12:15 pm

NCHCFA Annual Business Meeting - Phillip Hill, Chair, NCHCFA Board of Directors, PresidingWe encourage all representatives of NCHCFA member facilities to be present during the Association's Annual Business meeting. Phillip Hill, Chair of the Board of Directors, will call the session to order promptly at 10:45 am. Our annual convention comes just five short weeks after the inauguration of Donald Trump as President of the United States and less than two months after Roy Cooper is sworn in as Governor of North Carolina. These two events occur every four years but rarely with so much uncertainty and divisiveness. Nationally, the Trump administration and leaders in the Congress support sweeping changes to entitlement programs with Medicaid being their primary focus. Entitlement reform could lead to the most transformational changes to Medicaid since the program's inception in 1965 as part of amendments to the Social Security Act. At this point we see the biggest debate centering on how Medicaid is funded. Currently the federal government pays for roughly two thirds of Medicaid expenditures with the states matching the balance. Proposals to revamp the financing of Medicaid include state by state block grants or per capita formulas. There is also serious consideration being given to the reduction or elimination of provider assessments (taxes). All of this debate poses serious challenges to provider reimbursement systems. We may have more clarity about these and other issues looming in Washington by the time you arrive in Greensboro but it is doubtful there will be any final agreements.

Meanwhile in Raleigh, the General Assembly's Medicaid reform proposals are awaiting the Centers for Medicare & Medicaid Services (CMS) approval. A briefing of these matters will be a large portion of our Annual Business meeting. Anticipating the potential for these unprecedented challenges, NCHCFA's Board of Directors has been engaged in developing a strategic plan for NCHCFA. Phillip Hill will present the Strategic Plan to members during the meeting. Reminder, the Annual Business Meeting is restricted to certified representatives of NCHCFA facility members only.

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hospital, clinic, and nursing home with geriatric fellows, residents, medical students and other professional students such as nurse , and physician assistants. She co-directs the Advanced Course in Long Term Care for an practitionersinterprofessional group of learners.

Mark Toles, PhD, RN is an assistant professor in the University of North Carolina at Chapel Hill, School of Nursing. He studies healthcare systems that support human life near the end of the lifespan. In his primary research, Dr. Toles is testing “Connect-Home,” a platform of transitional care services for older adults and their family caregivers during transitions from skilled nursing facilities to home. His research is supported by the John A. Hartford Foundation and the National Institutes of Health.

Darrell Kain is the Director of Business Services for the NC Department of Commerce in the Division of Workforce Solutions. In this role, Darrell leads a team of outreach professionals that work with prominent companies on staffing related initiatives. Darrell has extensive experience in business outreach and workforce development in sectors such as advanced manufacturing, energy, information technology, healthcare, and biotechnology. In the areas of innovation and entrepreneurship; he has owned his own leadership development company and organized several Innovation Challenges for students.

Mike Peluso has been engaged in business outreach, consulting, and sales for the better part of two decades. His experience includes work in sectors including advanced manufacturing, information technology, and workforce development. Mike currently serves as the Business Services Coordinator for the Triangle South Workforce Development board which is affiliated with Central Carolina Community college. In his role with the workforce board Mike is the conduitbetween workforce board partners, local area businesses of all sizes and workforce services providers both private and public. In addition to his professional work, Mike is engaged with his community and has served several local organizations. He currently serves on the Board of Chatham Trades. Mike graduated from the University of Central Florida in 1993 with a BA in Communications and graduated from North Carolina A&T State University with a Masters in Information Technology program with honors.

Teepa Snow is one of the world's leading advocates and educators for anyone living with dementia. Teepa's philosophy is reflective of her education, work experience, medical research, and first hand caregiving experiences. Her advocacy efforts led her to the development of the GEMS® dementia classification model and the Positive Approach® to Care training strategies. An Occupational Therapist by trade, she graduated from Duke University and has an MS degree from the University of North Carolina in Chapel Hill. Teepa has over 35 years of clinical experience in the field of geriatrics and dementia care, as well as having provided care to family members with dementing illnesses. Currently, she has an independent practice as well as clinical appointments with Duke University's School of Nursing & UNC-CH School of Medicine. She provides interactive and creative educational and practical hands-on training sessions to organizations and providers throughout the US, Canada, Australia and the UK. She has impacted hundreds of organizations worldwide with her education, now sold in over 30 countries. Teepa's personal mission is to help others better understand how it feels to be living with dementia. She utilizes her gifts of role play to demonstrate behavioral states and stages of dementia. This results in greater understanding for her audiences.

11:30 am - 1:30 pmStrategies for Success in the Five Star Rating SystemJudy Wilhide Brandt explains how to proactively improve your Star Rating through understanding the Five Star system and using proven Quality Assurance & Performance Improvement (QAPI) methods to set intermediate goals and obtain them. She has a unique ability to master the intricate details and explain them in a way that is educational and enjoyable. Participants will be able to describe how the domains of the Five Star rating system are calculated, understand how cut-point tables determine individual ratings, and discuss how overall rating is determined. Judy will also discuss how quality measures and annual surveys impact the overall star rating and strategies to improve the facility Five Star Rating.

Package One Educational Sessions Package One Educational Sessions

5:00 pm - 6:00 pmThree Power Hour Concurrent Breakout Sessions (Attendees may pick one session during this time frame)The Sixth SenseChange is the leading cause of stress in our lives. It causes us to lose sleep, become frustrated, and treat others in a way that is contrary to positive team development. Change isn't going away, so our only other option is to learn how to cope. Our sense of humor can aid us in this time of transition and frustration. Dr. Dale's unique style of entertainment allows him to help his audiences understand the positive role humor plays in becoming more balanced. From students to corporate leaders, over 500,000 people have heard and applauded Dr. Dale's inspirational messages.

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3:45 pm - 4:45 pmThree Power Hour Concurrent Breakout Sessions (Attendees may pick one session during this time frame)The Sixth SenseChange is the leading cause of stress in our lives. It causes us to lose sleep, become frustrated, and treat others in a way that is contrary to positive team development. Change isn't going away, so our only other option is to learn how to cope. Our sense of humor can aid us in this time of transition and frustration. Dr. Dale's unique style of entertainment allows him to help his audiences understand the positive role humor plays in becoming more balanced. From students to corporate leaders, over 500,000 people have heard and applauded Dr. Dale's inspirational messages.

Felton Wooten is an author, workshop presenter, licensed Nursing Home Administrator, licensed Assisted Living Administrator and Member Manager of Pitt Farm, LLC. He has co-authored an Abuse Prevention for the Caregiver Manual, developed a CD on Elder Abuse Prevention, DVD on Quality of Life: a Guide for Elder Care Planning and published an article in the Values Realization Journal on “Making a Career Change.” Mr. Wooten holds a BA degree in Public Administration from NC Central University. He was also selected Administrator of the Year for North Carolina in 1997. Felton has served as Preceptor for eight Nursing Home Administrators and presently serves as Administrator of Universal Healthcare Lillington.

Dr. Dale Henry grew up in the foothills of the Smoky Mountains, an area that is bountiful in two things-hospitality and story-telling. Dr. Dale has been a teacher, principal, Dean of the oldest college in Tennessee, a businessman, author, a speaker and trainer. Dale has been in customer service over half his life. His story-telling ability propelled him as a teacher. This, combined with his customer service and unique ability to captivate audiences, has sky-rocketed Dale in his speaking career.

Healthcare Preparedness: Effectively Leveraging Resources to Support Critical Infrastructure Join William Ray, MPH, Program Manager at the North Carolina Office of Emergency Medical Services, to make sure your facility is ready in the event of an emergency or national disaster. This presentation will discuss the importance of healthcare preparedness and emergency management, and an overview of the North Carolina Healthcare Preparedness Program. Mr. Ray will discuss available resources and support and the impact of the newly approved final rule Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers.

Healthcare Preparedness: Effectively Leveraging Resources to Support Critical Infrastructure Join William Ray, MPH, Program Manager at the North Carolina Office of Emergency Medical Services, to make sure your facility is ready in the event of an emergency or national disaster. This presentation will discuss the importance of healthcare preparedness and emergency management, and an overview of the North Carolina Healthcare Preparedness Program. Mr. Ray will discuss available resources and support and the impact of the newly approved final rule Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers.

NCHCFA Quality Committee Discharge Best PracticesSkilled nursing faclities are responsible for assisting individuals in improving functional independence and adequately preparing individuals for discharge to the community. Assuring individuals and their families are able to manage care needs after discharge to home or another community setting is important to prevent re-hospitalizations. Facilities must develop an effective process for preparing residents for transitions from skilled nursing facilities (SNF) to home. In this session, members of the NCHCFA Quality Committee will share Best Practices and Resources aimed at assisting facilities in implementing transitional care interventions. Among others, these interventions are designed to improve clinical outcomes such as mortality, readmission rates, quality of life or functional status. Having an effective Discharge to Community process in place will benefit a facility in several areas. Are you aware of where your facility stands on this important metric?

Knowing your rates of individuals discharged back home is important when telling your facility's story about successful post-acute care services to managed care organizations, hospitals, Accountable Care Organizations (ACOs) and family members considering using your SNF. Your ability to demonstrate to prospective clients and their families, as well as important network partners that your center is effectively helping patients achieve this goal, is important to continued success.

He earned his undergraduate degree in International Studies and Political Science from the Virginia Military Institute and holds a graduate degree in Public Health from the University of North Carolina at Chapel Hill.

Tuesday, February 288:00 am - 10:00 amDementia 360: Seeing It from All DirectionsThis session will provide attendees with a wide variety of perspectives on dementia. It will help develop programming and services that meet the needs of all those affected by the disease. Teepa Snow will address dementia-related issues from the point of view of the individuals with dementia, individuals without dementia, family members, caregiving staff, food service and housekeeping staff, maintenance and reception staff, as well as friends and visitors, and regulators. By the end of this session, attendees will be able to discuss the impact of dementia on each of these 'players', describe some of the key strategies to meet the needs each has, and begin to develop programming and services that have a high probability of making a positive difference in the lives of all concerned.

NCHCFA Quality Committee Discharge Best PracticesSkilled nursing facilities are responsible for assisting individuals in improving functional independence and adequately preparing individuals for discharge to the community. Assuring individuals and their families are able to manage care needs after discharge to home or another community setting is important to prevent re-hospitalizations. Facilities must develop an effective process for preparing residents for transitions from skilled nursing facilities (SNF) to home. In this session, members of the NCHCFA Quality Committee will share Best Practices and Resources aimed at assisting facilities in implementing transitional care interventions. Among others, these interventions are designed to improve clinical outcomes such as mortality, readmission rates, quality of life or functional status. Having an effective Discharge to Community process in place will benefit a facility in several areas. Are you aware of where your facility stands on this important metric?

Knowing your rates of individuals discharged back home is important when telling your facility's story about successful post-acute care services to managed care organizations, hospitals, Accountable Care Organizations (ACOs) and family members considering using your SNF. Your ability to demonstrate to prospective clients and their families, as well as important network partners that your center is effectively helping patients achieve this goal, is important to continued success.

Mr. William Ray is currently the Program Manager for the Healthcare Preparedness, Response, and Recovery Program within the North Carolina Office of Emergency Medical Services. Mr. Ray's professional experience has focused on public health and healthcare preparedness and emergency management at various public sector levels within North Carolina.

Package One Educational Sessions Package One Educational Sessions

5:00 pm - 6:00 pmThree Power Hour Concurrent Breakout Sessions (Attendees may pick one session during this time frame)The Sixth SenseChange is the leading cause of stress in our lives. It causes us to lose sleep, become frustrated, and treat others in a way that is contrary to positive team development. Change isn't going away, so our only other option is to learn how to cope. Our sense of humor can aid us in this time of transition and frustration. Dr. Dale's unique style of entertainment allows him to help his audiences understand the positive role humor plays in becoming more balanced. From students to corporate leaders, over 500,000 people have heard and applauded Dr. Dale's inspirational messages.

Educ

atio

n Education

3:45 pm - 4:45 pmThree Power Hour Concurrent Breakout Sessions (Attendees may pick one session during this time frame)The Sixth SenseChange is the leading cause of stress in our lives. It causes us to lose sleep, become frustrated, and treat others in a way that is contrary to positive team development. Change isn't going away, so our only other option is to learn how to cope. Our sense of humor can aid us in this time of transition and frustration. Dr. Dale's unique style of entertainment allows him to help his audiences understand the positive role humor plays in becoming more balanced. From students to corporate leaders, over 500,000 people have heard and applauded Dr. Dale's inspirational messages.

Felton Wooten is an author, workshop presenter, licensed Nursing Home Administrator, licensed Assisted Living Administrator and Member Manager of Pitt Farm, LLC. He has co-authored an Abuse Prevention for the Caregiver Manual, developed a CD on Elder Abuse Prevention, DVD on Quality of Life: a Guide for Elder Care Planning and published an article in the Values Realization Journal on “Making a Career Change.” Mr. Wooten holds a BA degree in Public Administration from NC Central University. He was also selected Administrator of the Year for North Carolina in 1997. Felton has served as Preceptor for eight Nursing Home Administrators and presently serves as Administrator of Universal Healthcare Lillington.

Dr. Dale Henry grew up in the foothills of the Smoky Mountains, an area that is bountiful in two things-hospitality and story-telling. Dr. Dale has been a teacher, principal, Dean of the oldest college in Tennessee, a businessman, author, a speaker and trainer. Dale has been in customer service over half his life. His story-telling ability propelled him as a teacher. This, combined with his customer service and unique ability to captivate audiences, has sky-rocketed Dale in his speaking career.

Healthcare Preparedness: Effectively Leveraging Resources to Support Critical Infrastructure Join William Ray, MPH, Program Manager at the North Carolina Office of Emergency Medical Services, to make sure your facility is ready in the event of an emergency or national disaster. This presentation will discuss the importance of healthcare preparedness and emergency management, and an overview of the North Carolina Healthcare Preparedness Program. Mr. Ray will discuss available resources and support and the impact of the newly approved final rule Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers.

Healthcare Preparedness: Effectively Leveraging Resources to Support Critical Infrastructure Join William Ray, MPH, Program Manager at the North Carolina Office of Emergency Medical Services, to make sure your facility is ready in the event of an emergency or national disaster. This presentation will discuss the importance of healthcare preparedness and emergency management, and an overview of the North Carolina Healthcare Preparedness Program. Mr. Ray will discuss available resources and support and the impact of the newly approved final rule Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers.

NCHCFA Quality Committee Discharge Best PracticesSkilled nursing faclities are responsible for assisting individuals in improving functional independence and adequately preparing individuals for discharge to the community. Assuring individuals and their families are able to manage care needs after discharge to home or another community setting is important to prevent re-hospitalizations. Facilities must develop an effective process for preparing residents for transitions from skilled nursing facilities (SNF) to home. In this session, members of the NCHCFA Quality Committee will share Best Practices and Resources aimed at assisting facilities in implementing transitional care interventions. Among others, these interventions are designed to improve clinical outcomes such as mortality, readmission rates, quality of life or functional status. Having an effective Discharge to Community process in place will benefit a facility in several areas. Are you aware of where your facility stands on this important metric?

Knowing your rates of individuals discharged back home is important when telling your facility's story about successful post-acute care services to managed care organizations, hospitals, Accountable Care Organizations (ACOs) and family members considering using your SNF. Your ability to demonstrate to prospective clients and their families, as well as important network partners that your center is effectively helping patients achieve this goal, is important to continued success.

He earned his undergraduate degree in International Studies and Political Science from the Virginia Military Institute and holds a graduate degree in Public Health from the University of North Carolina at Chapel Hill.

Tuesday, February 288:00 am - 10:00 amDementia 360: Seeing It from All DirectionsThis session will provide attendees with a wide variety of perspectives on dementia. It will help develop programming and services that meet the needs of all those affected by the disease. Teepa Snow will address dementia-related issues from the point of view of the individuals with dementia, individuals without dementia, family members, caregiving staff, food service and housekeeping staff, maintenance and reception staff, as well as friends and visitors, and regulators. By the end of this session, attendees will be able to discuss the impact of dementia on each of these 'players', describe some of the key strategies to meet the needs each has, and begin to develop programming and services that have a high probability of making a positive difference in the lives of all concerned.

NCHCFA Quality Committee Discharge Best PracticesSkilled nursing facilities are responsible for assisting individuals in improving functional independence and adequately preparing individuals for discharge to the community. Assuring individuals and their families are able to manage care needs after discharge to home or another community setting is important to prevent re-hospitalizations. Facilities must develop an effective process for preparing residents for transitions from skilled nursing facilities (SNF) to home. In this session, members of the NCHCFA Quality Committee will share Best Practices and Resources aimed at assisting facilities in implementing transitional care interventions. Among others, these interventions are designed to improve clinical outcomes such as mortality, readmission rates, quality of life or functional status. Having an effective Discharge to Community process in place will benefit a facility in several areas. Are you aware of where your facility stands on this important metric?

Knowing your rates of individuals discharged back home is important when telling your facility's story about successful post-acute care services to managed care organizations, hospitals, Accountable Care Organizations (ACOs) and family members considering using your SNF. Your ability to demonstrate to prospective clients and their families, as well as important network partners that your center is effectively helping patients achieve this goal, is important to continued success.

Mr. William Ray is currently the Program Manager for the Healthcare Preparedness, Response, and Recovery Program within the North Carolina Office of Emergency Medical Services. Mr. Ray's professional experience has focused on public health and healthcare preparedness and emergency management at various public sector levels within North Carolina.

Package One Educational SessionsPackage One Educational Sessions

10:15 am - 11:15 amTransitional Care in Skilled Nursing Facilities Transitional care may be an effective strategy for preparing older adults for the adjustment from skilled nursing facilities (SNF) to home. Join Mark Toles, PhD, RN, as he reviews studies of current practices and strategies to improve transitional care in nursing homes.

Wednesday, March 18:00 am - 10:00 amNew Requirements for Long Term Care Facilities & the New Survey Process Cindy Deporter, State Agency Director of the Division of Health Service Regulation (DHSR), will be offering a 5 hour comprehensive session devoted to both the new requirements and survey process in February prior to the Convention. This program is a high level overview of the revised survey process that is coming in the fall of 2017. It also includes a discussion of the timelines for implementation for the new revised survey process and the Phase 1 Implementations of the Long Term Care regulations.

During this program, Ms. Deporter will present a different review of the above implementation and any available updates or commentary on implementation progress from the Centers for Medicare and Medicaid Services (CMS).

2:00 pm - 3:30 pmNC Works: Employment Solutions for Long Term CareDuring this session, information will be shared about a success story of a nursing facility that partnered with NC Works. NC Works integrates and delivers staffing solutions, including the ability to recruit, screen, and refer qualified applicants. Information and tools will be shared that can help facilities shorten recruiting time lines, increase applicant pools, train staff members, and save money. The presenters are seasoned professionals who partnered on several occasions to solve complex staffing issues.

Cindy Deporter was appointed as State Agency Director of DHSR in May of 2016. Since 2013 she has also served as the Interim Assistant Section Chief of the Acute Home Care Section. She is also the Branch Manager for the Quality Evaluative System which is responsible for training, Internal Dispute Resolution, Civil Money Penalty Grants, and Independent Internal Dispute Resolution. This section also oversaw the implementation of the Electronic Plans of Correction for CMS. Cindy is on the CMS Task Force team that is working on combining the standard and the Quality Improvement Organization survey process.

10:45 am - 12:15 pm

NCHCFA Annual Business Meeting - Phillip Hill, Chair, NCHCFA Board of Directors, PresidingWe encourage all representatives of NCHCFA member facilities to be present during the Association's Annual Business meeting. Phillip Hill, Chair of the Board of Directors, will call the session to order promptly at 10:45 am. Our annual convention comes just five short weeks after the inauguration of Donald Trump as President of the United States and less than two months after Roy Cooper is sworn in as Governor of North Carolina. These two events occur every four years but rarely with so much uncertainty and divisiveness. Nationally, the Trump administration and leaders in the Congress support sweeping changes to entitlement programs with Medicaid being their primary focus. Entitlement reform could lead to the most transformational changes to Medicaid since the program's inception in 1965 as part of amendments to the Social Security Act. At this point we see the biggest debate centering on how Medicaid is funded. Currently the federal government pays for roughly two thirds of Medicaid expenditures with the states matching the balance. Proposals to revamp the financing of Medicaid include state by state block grants or per capita formulas. There is also serious consideration being given to the reduction or elimination of provider assessments (taxes). All of this debate poses serious challenges to provider reimbursement systems. We may have more clarity about these and other issues looming in Washington by the time you arrive in Greensboro but it is doubtful there will be any final agreements.

Meanwhile in Raleigh, the General Assembly's Medicaid reform proposals are awaiting the Centers for Medicare & Medicaid Services (CMS) approval. A briefing of these matters will be a large portion of our Annual Business meeting. Anticipating the potential for these unprecedented challenges, NCHCFA's Board of Directors has been engaged in developing a strategic plan for NCHCFA. Phillip Hill will present the Strategic Plan to members during the meeting. Reminder, the Annual Business Meeting is restricted to certified representatives of NCHCFA facility members only.

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hospital, clinic, and nursing home with geriatric fellows, residents, medical students and other professional students such as nurse , and physician assistants. She co-directs the Advanced Course in Long Term Care for an practitionersinterprofessional group of learners.

Mark Toles, PhD, RN is an assistant professor in the University of North Carolina at Chapel Hill, School of Nursing. He studies healthcare systems that support human life near the end of the lifespan. In his primary research, Dr. Toles is testing “Connect-Home,” a platform of transitional care services for older adults and their family caregivers during transitions from skilled nursing facilities to home. His research is supported by the John A. Hartford Foundation and the National Institutes of Health.

Darrell Kain is the Director of Business Services for the NC Department of Commerce in the Division of Workforce Solutions. In this role, Darrell leads a team of outreach professionals that work with prominent companies on staffing related initiatives. Darrell has extensive experience in business outreach and workforce development in sectors such as advanced manufacturing, energy, information technology, healthcare, and biotechnology. In the areas of innovation and entrepreneurship; he has owned his own leadership development company and organized several Innovation Challenges for students.

Mike Peluso has been engaged in business outreach, consulting, and sales for the better part of two decades. His experience includes work in sectors including advanced manufacturing, information technology, and workforce development. Mike currently serves as the Business Services Coordinator for the Triangle South Workforce Development board which is affiliated with Central Carolina Community college. In his role with the workforce board Mike is the conduitbetween workforce board partners, local area businesses of all sizes and workforce services providers both private and public. In addition to his professional work, Mike is engaged with his community and has served several local organizations. He currently serves on the Board of Chatham Trades. Mike graduated from the University of Central Florida in 1993 with a BA in Communications and graduated from North Carolina A&T State University with a Masters in Information Technology program with honors.

Teepa Snow is one of the world's leading advocates and educators for anyone living with dementia. Teepa's philosophy is reflective of her education, work experience, medical research, and first hand caregiving experiences. Her advocacy efforts led her to the development of the GEMS® dementia classification model and the Positive Approach® to Care training strategies. An Occupational Therapist by trade, she graduated from Duke University and has an MS degree from the University of North Carolina in Chapel Hill. Teepa has over 35 years of clinical experience in the field of geriatrics and dementia care, as well as having provided care to family members with dementing illnesses. Currently, she has an independent practice as well as clinical appointments with Duke University's School of Nursing & UNC-CH School of Medicine. She provides interactive and creative educational and practical hands-on training sessions to organizations and providers throughout the US, Canada, Australia and the UK. She has impacted hundreds of organizations worldwide with her education, now sold in over 30 countries. Teepa's personal mission is to help others better understand how it feels to be living with dementia. She utilizes her gifts of role play to demonstrate behavioral states and stages of dementia. This results in greater understanding for her audiences.

11:30 am - 1:30 pmStrategies for Success in the Five Star Rating SystemJudy Wilhide Brandt explains how to proactively improve your Star Rating through understanding the Five Star system and using proven Quality Assurance & Performance Improvement (QAPI) methods to set intermediate goals and obtain them. She has a unique ability to master the intricate details and explain them in a way that is educational and enjoyable. Participants will be able to describe how the domains of the Five Star rating system are calculated, understand how cut-point tables determine individual ratings, and discuss how overall rating is determined. Judy will also discuss how quality measures and annual surveys impact the overall star rating and strategies to improve the facility Five Star Rating.

Sunday, February 264:00 pm - 6:00 pmA Look Ahead: Litigation, Emerging Regulatory Issues and Enforcement, Arbitration & MoreJoin Ken Burgess, Esq., Poyner Spruill, LLP and Adam Sholar, NCHCFA President and General Counsel, for an informative update on current legal and policy issues affecting skilled nursing facilities. The focus of this discussion will be the use of arbitration agreements in the skilled nursing setting. The agenda will also include an update on the new Requirements of Participation, and Polly Welsh, NCHCFA Executive Vice President, will join Ken and Adam for this portion of the presentation.

Package One Educational Sessions

Activity Director, Nurse, Nurse Aide and Social Worker DayEXPO 2017 Seminar for Package Two registrants will include topics appropriate for Activity Directors, Nurses, Nurse Aides and Social Workers. Only those registered for Package Two can attend this seminar. Important reminder, if a facility registers two staff for Package Two, a third staff member (Activity Director, Nurse Aide or Social Worker) may register for Package Two at no charge!

Tuesday, February 2810:30 am - 12:30 pmImproving Hands on Skills for Giving Care When Someone is Living with DementiaJoin Teepa Snow, MS, OTR/L, FAOTA, Dementia Care & Training Specialist, Positive Approach, LLC, Counseling Associate, Duke University School of Nursing, to build on what is now 'known' and understood about dementia and develop new skills to better support and help. Teepa will start with your approach, your cues, and your ability to connect. Attendees will work on hands on ways of communicating and assisting with daily life and in times of distress.

Objectives:

Recognize the role that your words and actions play in the behavior and responses of people

with dementia

.. Describe some of the critical factors for optimizing positive interactions .. Identify techniques that improve the potential for successful communication..

Demonstrate use of positive communication strategies in an interaction

Techniques: Lecture, role play, group discussion, partnered practice, DVD clip review, case discussion, handouts, & power point slides

Package One Educational Sessions

Monday, February 278:30 am - 10:30 amFacilitating Meaningful Conversations in Long Term CareThis informative program will be led by Heidi Kay White, MD, Associate Professor of Medicine, Vice-Chief of Clinical Affairs in the Geriatrics Division at Duke University, Jennifer Gentry, MSN, RN, APRN BC, ANP-BC, GNP, ACHPN, FPCN, Nurse Practitioner at Duke University Medical Center, and Loretta Matters, RN, MSN, Associate Director, Center of Excellence for Geriatric Nursing Education at Duke University School of Nursing. Objectives of this session include helping all members of the long term care team feel more comfortable and capable in fulfilling the responsibility for helping patients and families understand, in a meaningful way, the challenges of their loved ones’ medical conditions and to make necessary decisions. As a component of this session, Duke University faculty will teach practical skills for facilitating these conversations in a case based scenario.

Ken Burgess is a healthcare attorney with the law firm of Poyner Spruill, LLP in Rocky Mount, NC where he heads the firm's Health Law Section. Ken has represented healthcare providers for 29 years. He previously served as the Senior Director of Legal Services and Facility Operations for the American Health Care Association and as general counsel to the Assisted Living Federation of America in Washington, DC. Ken is former president (twice) of the NC Society of Healthcare Attorneys; was the 2009 National Volunteer of the Year for the Jessie F. Richardson Foundation in Portland, OR; and a member of the NC Bar Association Health Law Council. He currently serves as Chair of a steering committee developing a public education campaign for end of life issues sponsored by the NC Bar Association and numerous private donors. Ken is a widely-recognized state and national lecturer and author on health law issues and has authored two authoritative books on long term care legal issues.

Judy Wilhide Brandt is one of the nation's leading experts on Skilled Nursing Facility clinical Medicare compliance, Five Star Rating System, Quality Measures & the MDS/RAI process. She brings over 35 years combined experience to the Long Term Care Industry, with over 20 years in positions of increasing responsibility in nursing facilities as a nurse manager, executive, and consultant. She is an AANAC Master Teacher and member of the Nurse Assessment Coordination Expert Advisory Panel. She has authored several publications pertaining to the MDS and the RAI Process. She has been a State surveyor and RAI Manager for the Commonwealth of Virginia. She has assisted providers and the United State Government as a legal expert in Medicare and Medicaid fraud cases, and other various government initiatives. She is the principal for Wilhide Consulting, Inc. and serves as an advisor, auditor, and trainer for multiple providers from stand-alone communities to multi-state chains across the country. She is a trusted advisor to government officials, LTC operators, MDS coordinators, regulatory bodies, and industry associations.

Package Two Educational Session

Teepa Snow is one of the world's leading advocates and educators for anyone living with dementia. Teepa's philosophy is reflective of her education, work experience, medical research, and first hand caregiving experiences. Her advocacy efforts led her to the development of the GEMS® dementia classification model and the Positive Approach® to Care training strategies. An Occupational Therapist by trade, she graduated from Duke University and has an MS degree from the University of North Carolina in Chapel Hill. Teepa has over 35 years of clinical experience in the field of geriatrics and dementia care, as well as having provided care to family members with dementing illnesses. Currently, she has an independent practice as well as clinical appointments with Duke University's School of Nursing & UNC-CH School of Medicine. She provides interactive and creative educational and practical hands-on training sessions to organizations and providers throughout the US, Canada, Australia and the UK. She has been actively involved in teaching and clinical research projects throughout her practice career. Teepa has impacted hundreds of organizations worldwide with her education, now sold in over 30 countries. Teepa's personal mission is to help others better understand how it feels to be living with dementia. She utilizes her gifts of role play to demonstrate behavioral states and stages of dementia. This results in greater understanding for her audiences. Her company, Positive Approach, LLC, was founded in 2006 and offers person centered training opportunities in the United States, Canada, Australia and the UK.

Educ

atio

n Education

Jennifer Gentry MSN, RN, APRN BC, ANP-BC, GNP, ACHPN, FPCN is a graduate of the Duke University School of Nursing as an Adult and Geriatric Nurse Practitioner. Ms. Gentry has been a nurse in both the acute and long term care settings for over 30 years and practicing in the field of Palliative Care for more than 15 years. She is a Nurse Practitioner with the Duke University Palliative Care Consult Service, faculty at the Duke University School of Nursing, and a member of the Duke Hospital Ethics committee. Ms. Gentry is a graduate ELNEC trainer and is a past recipient of the ELNEC Award of Excellence from the American Association of Colleges of Nursing. Jennifer has been active in the Hospice and Palliative Nurses' Association and served as the President of the organization in 2014. Through her work with HPNA, the National Coalition for Hospice and Palliative Care and the Hospice and Palliative Nurses' Foundation, Ms. Gentry has been a tireless advocate for Palliative Nursing and Advanced Nursing Practice.

Loretta Matters, RN, MSN is the Director of Duke Nurses Improving Care of Healthsystem Elders (NICHE) at Duke University and the Associate Director of the Center for Geriatric Nursing Excellence at the Duke University School of Nursing. As an experienced nurse executive, she facilitates academic practice partnerships focused on improving care of older adults and provides senior level management to externally-funded work on strengthening nursing capacity to implement evidence-based approaches to care across multiple geriatric settings. Prior to her current roles at Duke Health, she served as the Director of Patient Services at Duke HomeCare and Hospice and practiced as an oncology nurse practitioner within the Duke Cancer Center.

Dr. Heidi Kay White's clinical expertise involves the care of older adults; especially care transitions, long term care, and post-acute care. She services as the Vice-Chief of Clinical Affairs in the Geriatrics Division at Duke University. She has worked with peer faculty to develop clinical programs including Perioperative Optimization of Senior Health (POSH) and Health Optimization Program for Elders (HOPE) which is a transitional care program from the hospital to skilled nursing facilities. She is on the Duke Connected Care Operating Committee, a physician-lead accountable care organization. She is the medical director of Croasdaile Village Retirement Community. Her educational activities include bedside teaching in the

Convention HeadquartersSheraton Greensboro Hotel at Four Seasons / Joseph S. Koury Convention Center3121 West Gate City BoulevardGreensboro, NC 27407Direct (336) 292-9161Reservations (800) 242-6556

Cancellation PolicyConvention registration fees will be fully refunded with written cancellations made on or before Friday, February 10, 2017. There will be a 50% handling fee for all cancellations made after Friday, February 10, 2017, but received on or before Friday, February 17, 2017. No refunds will be available for cancellations made after Friday, February 17, 201 . Phone cancellations will not be accepted.7

Continuing Education CreditNCHCFA has requested a total of 17.0 hours of continuing education credit for North Carolina nursing home Administrators for Package One educational sessions, and the 2017 Annual Awards Gala (1.0 hour of continuing education). All educational sessions are subject to change topic and/or speaker if necessary. If made, changes will be noted in Update Weekly “Convention Highlights.”

NCHCFA will issue a certificate for up to 16.0 education contact hours for nurses for all Package One educational programs with the exception of the 2017 Annual Awards Gala.

NCHCFA will issue a certificate for 2.0 education contact hours for Nurses for the Package Two program Improving Hands on Skills for Giving Care When Someone is Living with Dementia on Tuesday, February 28, 2017 at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day.

NCHCFA has applied for 2.0 education contact hours for Activity Directors through the National Certification Council for Activity Professional (NCCAP) for the Package Two program Improving Hands on Skills for Giving Care When Someone is Living with Dementia on Tuesday, February 28, 2017at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day. Important: Approval pending.

NCHCFA has applied for 2.0 education contact hours for Social Workers through the North Carolina Chapter of the National Association of Social Workers (NASW-NC) for the Package Two program Improving Hands on Skills for Giving Care When Someone is Living with Dementia on Tuesday, February 28, 2017at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day. Important: Approval pending.

Hotel InformationTo register for your overnight rooms at the Sheraton Greensboro Hotel at Four Seasons, call (800) 242-6556. To receive the special $152 room rate, mention the NC Health Care Facilities Association 2017 Convention when making your reservation. Wireless internet access is complimentary for all guests staying at the Sheraton Greensboro Hotel at Four Seasons in overnight rooms, as well as in all meeting rooms used for educational programs. There is no additional fee for parking. .

The deadline for room reservations is Thursday, January 26, 2017. After this date, rooms reserved for NCHCFA Convention attendees will be released. The $152 rate is for a single or double room. Check-in is 3:00 pm and check-out is 12:00 noon. All overnight room reservations must be guaranteed for late arrival. Deposits will be refunded only if cancellation notification is given 72 hours prior to your arrival date. In the event a guest checks out prior to the guest's reserved check-out date, an early departure fee equal to 50% of one night room and tax will be charged. Please contact the Sheraton Greensboro Hotel at Four Seasons for further information.

Convention Important Information About Our Award Winners

District V Nurse Aide of the Year – Submitted by Michelle Batchelor, RN, Administrator: Becky Whitson is a Nurse Aide at Hunter Hills Nursing & Rehabilitation Center in Rocky Mount, NC. Becky takes initiative without being asked and takes great pride in her work, which sets high standards for other staff members. She frequently works on her days off and makes crafts on her own free time and gives them to the residents to show she cares for them. Becky also buys her resident's personal items, does their laundry, and makes repairs to their clothes for those who do not have families or frequent visitors. She encourages her residents to engage in conversation which allows her to build a great rapport, and allows residents to share important events, moments, or memories they would not normally feel comfortable sharing. Becky's personality, her willingness to help others, and her ability to adapt to any situation make her a special individual.

District IV Nurse Aide of the Year – Submitted by Angela Pauline, Executive Director: Marie Cheeks is a Nurse Aide at Quail Haven Village in Pinehurst, NC. She has worked in long term care for over 19 years. When it comes to dressing up for the holidays or some wacky contest, Marie is the first one to sign up. She does it not only for her own amusement, but mostly to get that small smile or laugh from the residents. Marie believes that “laughter is like music for the soul” and she tries to make the residents laugh on a daily basis. She also believes that each resident is special, unique, and a gift from above. Marie joyfully and bountifully loves each resident in her care. She spends as much time with the residents as duty allows, but will always make rounds at the beginning and ending of her shift, just to say hello or goodnight to each and every person. Aside from being the community clown for the residents, Marie is a full-time caregiver for her mother, who suffered a stroke 10 years ago. She also volunteers for Habitat for Humanity building houses for those in need.

District III Nurse Aide of the Year – Submitted by Ernestina Dwomoh, Human Resource Coordinator: Ida King is a Nurse Aide at Peak Resources of Alamance in Graham, NC. Ida begins her day at 7:00 am with a warm, kind smile eager to get her day started. She carries herself with confidence that stems from over 20 years of dedicating her time and ability to those who have needed care. The confidence she brings is highlighted with laughter, warm greetings to her residents and staff, and kind words to the administrative staff, with the ever slight humming of a church hymn. A resident states, “Ms. Ida is my will to live. Without her my day would be empty. I wish she could work every day but I understand she needs her time off.” Whether it is a resident, coworker, or family member, she is always there to serve those around her. Ida would say that through this giving she has received more blessings than she could ever imagine counting.

District II Nurse Aide of the Year – Submitted by Ashton Brown, Administrator: Dianna “Dee” Franklin is a Nurse Aide at Autumn Care of Cornelius and has worked in long term care for over 24 years. She takes the time to truly know the resident's needs, goals, and their hopes. She is always kind and nurturing. Dee is such a dedicated employee. She views herself as part of the team and steps up as the leader whenever she is needed. She always treats the residents as family and views the facility as her home. She is a role model for not only the nursing department, but all departments. A resident had these words to say about Dee, “She is wonderful. She makes it easy to be here even when my daughter is out of town. I am blind, yet when I'm with Dee, I feel like I can see so much because of the way she helps me experience the world around me. I miss having my sight, but if I did have it, I probably wouldn't have Dee in my life. She means more to me than I can really explain.”

District I Nurse Aide of the Year – Submitted by Shannon Burch, RN, Assistant Director of Nursing: Mary “Libby” Tallent is a Nurse Aide and Restorative Aide at Grace Heights Health & Rehabilitation Center in Morganton, NC. Libby's sole purpose in life is to serve others. She truly loves her job and it is very apparent by her everyday actions. She always puts others ahead of herself and has a heart truly filled to the brim with goodness. Libby has a special gift to encourage her residents to grow stronger, better, and healthier even when they think they cannot. Libby always goes that extra mile to make a resident feel right at home. She is described as bright and spunky with a laugh that is contagious. Libby exemplifies the practice of never saying “this is not my job.” She helps wherever she is needed and is a role model for her coworkers.

2017 Riley W. Clapp Outstanding Service Award – Submitted by Karen Metcalf, Administrator: Kelly Boyette has worked at Southwood Nursing & Retirement Center in Clinton, NC since 1996. During this time she has worked in numerous positions. Kelly began working at the facility as a beautician. Within two years, she had shown enough dedication and goodwill towards the residents, that she began working as the Nursing Secretary and Central Supply. She has spent over 20 years making an art of both maintaining the staffing schedule for all Nurses and Nurse Aides and ordering supplies. She knows the staff in the building and has upheld a flawless reputation with her coworkers. The staffing and turnover rates at the facility reflect this and it is all due to Kelly. No matter what the demand is for time off, changes in schedules or assignments, etc., she always manages to make it happen and never complains. Kelly always makes herself available to help all departments and spends time with the residents. She is endlessly kind and compassionate and has a loving personality that everyone recognizes.

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6:00 pm - 9:00 pm2017 Reception & Annual Awards Gala - Celebrating Excellence with Oz PearlmanBe a part of this special evening and join in recognizing the NCHCFA 2017 Special Award recipients. Providers, vendors, and community representatives will unite to honor excellence in long term care.

District I Nurse Aide of the YearMary Libby Tallent - Grace Heights Health & Rehabilitation Center

District II Nurse Aide of the YearDianna Franklin – Autumn Care of Cornelius

District III Nurse Aide of the YearIda King – Peak Resources / Alamance

District IV Nurse Aide of the YearMarie Cheeks – Quail Haven Village

District V Nurse Aide of the YearBecky Whitson – Hunter Hills Nursing & Rehabilitation Center

2017 Riley W. Clapp Outstanding Service AwardKelly Boyette – Southwood Nursing & Retirement Center

Convention HighlightsEarly RegistrationThere is a reduced fee for registrations received in the Association office on or before Friday, February 10, 2017. Registration forms received after this date or at the door will be charged a higher registration fee. Please register early! For more information, contact NCHCFA at (919) 782-3827.

How to RegisterComplete the registration form included with this brochure and e-mail to donnas@nchcfa.org, fax to (919) 787-8418, or mail to NCHCFA Annual Convention, 5109 Bur Oak Circle, Raleigh, NC 27612. You can register and pay on-line. Visit http://www.NursingHomesNC.com and click on 2017 Annual Convention & EXPO Registration!

All employees of member facilities must register as Package One or Package Two. An employee of a member facility cannot register as Package Three (spouse or guest). Registration for Convention activities is as follows:

Package One RegistrationThis comprehensive package includes all scheduled activities with the exception of some food functions. Tickets (codes on name badges) must be purchased separately for the “The Big Easy” Lundi Gras Luncheon & Bash , EXPO 2017 Buffet Lunch, and the 2017 Annual Awards Gala. Use the front side of the registration form to register for Package One.

Package One registration includes: admission to educational sessions (excluding EXPO 2017 educational seminar), NCHCFA Business Meeting (NCHCFA facility members only), Welcoming Reception, refreshment breaks at all educational sessions, admission into EXPO 2017, convention packet and souvenir, eligibility for grand prize drawing at EXPO 2017 and Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball.

Package Two RegistrationThis package is designed to offer educational opportunities and participation in the trade show to facility staff members who are unable to attend the entire convention. It includes all scheduled activities on Tuesday, February 28, 2017 with the exception of the 2017 Annual Awards Gala, and the 8:00 am educational session. Tickets (codes on name badges) for the “The Big Easy” Lundi Gras Luncheon & Bash , Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, and the 2017 Annual Awards Gala must be purchased separately. Use the backside of the registration form to register for Package Two.

Package Two registration includes: EXPO 2017 educational session on Tuesday (10:30 am session only), refreshment break, souvenir, EXPO 2017 buffet luncheon and admission to EXPO 2017. If a facility registers two staff for Package Two, a third staff member (Activity Director, Nurse Aide or Social Worker) may attend Package Two at no charge..

Package Three RegistrationThis package is intended for the spouse or guest of an attendee only. With the exception of the Welcoming Reception, and Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, all other food function tickets (codes on name badges) must be purchased separately. Use the back of the registration form to register for Package Three. This registration does not include entry into any educational sessions or the NCHCFA Business Meeting.

Package Three registration includes: Welcoming Reception, Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, and admission to EXPO 2017.

Convention Important Information

Oz Pearlman is a world-class entertainer and one of the busiest mentalists in the country. In the summer of 2015, Oz was featured on TV's number one rated show, “America's Got Talent.” He has also appeared on a variety of both national and international networks, a few of which include NBC's “Late Night with Jimmy Fallon”, “The TODAY Show” & “ABC World News.”

Tuesday, February 2810:30 am - 3:30 pmEXPO 2017 & Buffet Lunch - Mardi Gras - Laissez Les Bon Temps RoulerThe theme for EXPO 2017 is “Mardi Gras - Laissez Les Bon Temps Rouler.” It's Carnival season and Fat Tuesday is February 28th so it's time to let the good times roll, Cajun style! Visit all 170 booths of the EXPO 2017 and join in the revelry of “The Big Easy.” Booths will be jazzed up with masks, beads and plenty of the colors of Mardi Gras (purple, green and gold)! Be sure to have your validation card to be eligible for the Grand Prize drawing held during the 2017 Annual Awards Gala. Before you turn it in, don't forget to vote for your favorite company that best incorporates this year's theme. Many other prizes from exhibitors will be awarded throughout the day. Keep in mind that winners must be in the exhibit hall to receive their prizes. For a relaxing break, a buffet lunch will be served from 12:30 pm - 2:00 pm. Lunch is included with Package Two registration, but is an additional charge for Packages One and Three.

High

light

s Information

Oz developed an interest in magic at a young age and what started as a hobby quickly became a lifelong passion. After a couple of years spent working on Wall Street, Oz decided to pursue his dream and become a full time entertainer. He has now been dazzling audiences with his unique mind-reading ability for over a decade. Oz's client list reads like a who's who of politicians, professional athletes, and A-list celebrities. Register today so you do not miss this extraordinary event! The Board of Examiners for Nursing Home Administrators has approved 1.0 hour of continuing education for this event for administrators.

What should I wear?Attire for the 2017 NCHCFA Annual Convention and Expo is business dress with two exceptions. Great prizes will be awarded for the best dressed male and female at the Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball so start working on your outfit today. Remember to come dressed in your regal attire! The 2017 Annual Awards Gala is cocktail attire for women and coat and tie for men.

Are room temperatures difficult to control?Yes! Please remember to bring a sweater to educational sessions if you are cold natured.

Do I have to pre-register for Educational Sessions?Yes! Attendees MUST sign up for each individual educational session they wish to attend. Changes will be accepted until Friday, February 10, 2017. After that date, changes may only be made on a space available basis; exceptions cannot be made to this requirement. You can register and pay on-line. Visit http://www.NursingHomesNC.com & click on 2017 Annual Convention & Expo Registration!

What do I need to do with my Certificate of Attendance? NCHCFA will utilize scanning technology to validate participant CEU's/Certificate of Attendance. Individual name badges will be printed with a unique bar code that electronically includes attendees name and administrator license number (where applicable) as registered through the NC Board of Examiners for Nursing Home Administrators (NCBENHA). Members of the Education and Programs Committee will be available at the conclusion of each session to validate attendance. To ensure that you receive proper credit for attending sessions, participants must have name badges scanned immediately after completion of the program attended. This process will allow participants access to view and/or print individual CEU's/Certificate of Attendance from NCHCFA's Web site.

Will event tickets be available on-site for social events?Yes! Extra tickets can be purchased on-site for the “The Big Easy” Lundi Gras Luncheon & Bash, Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball, EXPO 2017 Buffet Luncheon, and the 2017 Annual Awards Gala.

Will Nursing CE credit hours be given?Yes! NCHCFA will issue a certificate for up to 16.0 education contact hours for nurses for all Package One educational programs with the exception of the 2017 Annual Awards Gala.

NCHCFA will issue a certificate for 2.0 education contact hours for nurses for the Package Two program on Improving Hands on Skills for Giving Care When Someone is Living with DementiaTuesday, February 28, 2017 at 10:30 am during Activity Director, Nurse, Nurse Aide and Social Worker Day.

Convention HighlightsQuestions & Answers

It's Lundi Gras, are you ready for a good time? The band Liquid Pleasure is back by popular demand! Get ready to hear great music, dance and watch three straight hours of mesmerizing choreography. For more than two decades Liquid Pleasure has been bringing audiences to their feet. The Liquid Pleasure Super Show includes its six amazing original band members, three additional female vocalists, and an entire horn section. The band will play all the greatest tunes.

As they like to say in New Orleans, “Who Dat?” It's Chair Phillip Hill and the NCHCFA Board of Directors “Krewe” inviting you to St. Peter Street in New Orleans for a night of fun at “Pat O”Briens.” Come be the belle of the ball! Get into the spirit of Carnival with your colleagues at the Sheraton's Club 5th Season. There will be plenty of masks, beads, food and fun!

Come dressed in your regal attire. A photographer will be on hand and the best dressed male and female will be crowned the King and Queen of Mardi Gras. Great prizes will be awarded so start working on your creative costume. Heavy hors d'oeuvres will be served. Register today, we are going to have a ball!

Sunday, February 266:00 pm - 7:15 pmWelcoming ReceptionJoin us in kicking off this year's convention with light hors d'oeuvres as you unwind and visit with colleagues. Get together with old friends, make new acquaintances, and relax as we get this year's convention off to a great start. A host bar will be provided.

The Countdown Quartet are something of a North Carolina indie supergroup, including past and present members of the Tonebenders, Squirrel Nut Zippers, Knockdown Society and Ultra Fox. Their music is described as good-natured, with a pronounced soul-funk New Orleans rhythm & blues feel!

Infor

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8:00 pm - 11:00 pmChairman's Evening Extravaganza - Mardi Gras Masquerade Ball

Come get in the spirit of Mardi Gras! Join us on Lundi Gras “Fat Monday” in the French Quarter. All the sights, sounds and cuisine of “The Big Easy” will be waiting for you. Have your fortune told or caricature drawn before you enjoy a feast of Cajun and Creole delights. Relax and enjoy the soulful music of The Countdown Quartet.

Monday, February 2712:30 pm - 1:45 pm“The Big Easy” Lundi Gras Luncheon & Bash

Sunday, February 262:30 pm - 6:00 pm � � Registration Desk Open

4:00 pm - 6:00 pm � A Look Ahead: Litigation, Emerging Regulatory Issues and Enforcement, Arbitration & More

6:00 pm - 7:15 pm � Welcoming Reception

Monday, February 278:00 am - 6:00 pm� � Registration Desk Open

8:30 am - 10:30 am� � Facilitating Meaningful Conversations in Long Term Care

10:45 am - 12:15 pm � NCHCFA Business Meeting

12:30 pm - 1:45 pm � “The Big Easy” Lundi Gras Luncheon & Bash

2:00 pm - 3: 30 pm� � NC Works: Employment Solutions for Long Term Care

Three Power Hour Concurrent Breakout Sessions3:45 pm - 4:45 pm� The Sixth Sense

NCHCFA Quality Committee Discharge Best Practices Healthcare Preparedness: Effectively Leveraging Resources to Support Critical

Infrastructure

Three Power Hour Concurrent Breakout Sessions5:00 pm - 6:00 pm� The Sixth Sense

NCHCFA Quality Committee Discharge Best PracticesHealthcare Preparedness: Effectively Leveraging Resources to Support Critical Infrastructure

8:00 pm - 11:00 pm � Chairman's Evening Extravaganza - Mardi Gras Masquerade Ball�

Tuesday, February 287:30 am - 3:00 pm � � Registration Desk Open

8:00 am - 10:00 am � Dementia 360: Seeing It from All Directions

10:30 am - 12:30 pm� EXPO 2017 Seminars for Package Two Registrants Only

Activity Director, Nurse, Nurse Aide and Social Worker DayImproving Hands on Skills for Giving Care When Someone is Living with Dementia

10:30 am - 3:30 pm � EXPO 2017 - Mardi Gras - Laissez Les Bon Temps Rouler

12:30 pm - 2:00 pm � EXPO Buffet Luncheon

6:00 pm - 6:30 pm � � Pre-Celebration Reception

6:30 pm - 9:00 pm � � 2017 Annual Awards Gala Celebrating Excellence with Oz Pearlman�

Wednesday, March 18:00 am - 10:00 am� � New Requirements for Long Term Care Facilities & the New Survey Process

10:15 am - 11:15 am� � Transition from Skilled Nursing Facility to Home

11:30 am - 1:30 pm� � Strategies for Success in the Five Star Rating System

Accelerated Care PlusAegis TherapiesAlliant Health SolutionsAllied Health ResourcesAmerican HealthTechAmerican Medical TechnologiesAon Risk SolutionsApollo CorporationArthur J. GallagherBB&T Insurance ServicesBank of North CarolinaBankFinancial, F.S.B.Basic American Medical ProductsBlue Ridge PharmacyBrame Specialty Company, Inc.Broad River RehabBSI Medical SupplyCarolina Medical LabCarolina Speech Pathology, LLCCarolina Therapy Services, Inc.Carolina ThomasClinical Laboratory ServicesConsolidated Laundry EquipmentConsonus HealthcareConsulateCreative AviariesCulinary Services Group, LLCDavidson, Holland, Whitesell & Co., PLLC, CPAsDermaRite IndustriesDHG HealthcareDynamic Mobile ImagingECU BSOM Dept of Public Health/Allied HealthEncore Rehabilitation ServicesEvergreen Art and PlantsExcel Staffing Services, Inc.EZ Way, Inc.First QualityFordHarrisonFerguson Facilities SupplyGallins Dining and NutritionGenesis Rehabilitation ServicesGentiva Home HealthGeritent Enterprises, Inc.Gordon Food ServiceGroup Benefit & Commercial ServicesGrove MedicalHall Booth Smith, PCHarbor LinenHD SupplyHealthcare Risk Services

Schedule-At-A-Glance 2017 Trade Associate MembersHealthcare Services GroupHealthlines of the Carolinas, Inc.HealthPro HeritageHinkel Systems, an Inpro CompanyHolladay Medical ServicesHPSI Purchasing Services, LLCIH Services, Inc.Ilderton Conversion CompanyInnovatix, LLCInproInterstate Trans. Sales & Service, Inc.Invacare Continuing CareIPC HealthcareIt's Never 2 LateJLL Capital MarketsJoerns HealthcareLancaster PollardLegacy Healthcare ServicesLG CNSLiberty Healthcare GroupLiberty Home Care & HospiceLiberty Medical/McNeill's LTCLifeSource, Inc.Lilly USALinde HealthcareMcKesson Medical SurgicalMcMillan Pazdan Smith ArchitectureMedipack PharmacyMedline Industries, Inc.Med-Mizer, Inc.MedtronicMeridian Laboratory CorpMetz Culinary ManagementMMDS Mobile X-Ray/Skyy LaboratoryMobilex USANational Datacare CorporationNavigator Group Purchasing, Inc.NC DONA, LTC, Inc.NCHCFA PACNeil Medical GroupNH MedNorth Carolina Chaplains' AssociationNorth Carolina Culture Change CoalitionNurse Rosie ProductsNutricia Advanced Medical NutritionNutrition PlusNutrition That Works, LLC

Olde School Textile & FurnishingsOmnimed, Inc.Optum (formerly Evercare)Paragon RehabilitationParker Poe Adams Bernstein LLPPathway Technologies, Inc.Penner Bathing SpasPerformance Food Service, IFHPharmacarePharMericaPhysicians EldercarePointClickCarePoyner Spruill LLPProactive Medical ProductsPruittHealthQMX Mobile Health/Vista Clinical DiagnosticsQuality Surgical Management (QSM)RC ConsultingRehabCareReliable Medical SupplyS&D Coffee and TeaSelect Rehabilitation, Inc.Senior Dental CareShaw ContractSimplyThickSkil-Care CorporationSmith Moore Leatherwood, LLPSoutheastern Paper GroupSouthern Pharmacy ServicesSouthMed, IncSpan-AmericaSysco CharlotteThe Commonweath GroupThe Sherwin-Williams CompanyTherapy Partners, LLCTMCTrident Care RxTridentUSA Mobile Clinical ServicesTrinity RehabU.N.X.IncorporatedUnified AlertsVantage Point ServicesVista ClinicalWhite Oak Pharmacy, Inc.You Care MailYoung Moore and Henderson, PA

Exhibitors

Agen

da

Sheraton Greensboro Hotel at Four SeasonsJoseph S. Koury Convention Center

2017 Annual Convention

& Expo

February 26 - March 1, 2017

North Carolina Health Care Facilities Association

Mardi Gras - Laissez Les Bon Temps Rouler.

North Carolina Health Care Facilities Association5109 Bur Oak Circle | Raleigh, NC 27612

http://www.NursingHomesNC.com

Greensboro, North Carolina

NCHCFA 2017 ANNUAL CONVENTION AND EXPOSITION REGISTRATION FORM

FEBRUARY 26 – MARCH 1, 2017 Return completed form to the Association office on or before Friday, February 10, 2017, by fax (919) 787-8418 or mail to 5109 Bur Oak Circle, Raleigh, NC 27612, or e-mail

donnas@nchcfa.org. You can register and pay on-line. Visit http://www.NursingHomesNC.com & click on 2017 Annual Convention & Expo Registration!

FACILITY/CORPORATE OFFICE

ADDRESS

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PACKAGE ONE – CONVENTION AND

EXPOSITION

Please list first and last names as they should appear

on badges. Package One does not include EXPO 2017

educational sessions (beginning at 10:30 am on Tuesday,

February 28th).

Is this your first time attending the NCHCFA Annual

Convention & EXPO? If so, please let us know!

Please circle “License #” if you have

Both an Administrator and Nursing license

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***Please include attendee position/title: A B C D E F G H I J K L M N O

1. License #

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2. License #

E-mail: 1 2 3 1 2 3

3. License #

E-mail: 1 2 3 1 2 3

4. License #

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Special event ticket total (Package Total) $

Advance registration received on or before February 10, 2017 Persons @ $500 Each $ This is my first time attending the NCHCFA Annual

Registration received after February 10, 2017 Persons @ $535 Each $ Convention & EXPO! Please list your name below:

Registration at the door Persons @ $550 Each $

Non-member registration Persons @ $1000 Each $

Total - Package One $

Total - Package Two (from reverse side) $

Total - Package Three (from reverse side) $

Total $

Please list any special diet requirements (be very specific) for all participants registered. This will assist NCHCFA in making appropriate arrangements with the hotel:

______________________________________________________________________________________________________________________________________________

PACKAGE TWO –

EXPO 2017 AND PACKAGE TWO SESSION (Tuesday Only)

Please list first and last names as they should appear on badges.

Package Two registration includes entrance into the Package Two educational

session, gift bag, the EXPO 2017 luncheon, and EXPO 2017.

IF A FACILITY REGISTERS TWO STAFF MEMBERS FOR PACKAGE

TWO, A THIRD STAFF MEMBER (ACTIVITY DIRECTOR, NURSING

ASSISTANT OR SOCIAL WORKER) MAY ATTEND PACKAGE TWO AT

NO CHARGE.

Transfer all totals in section below.

“Th

e B

ig E

asy

” L

un

di

Gra

s

Lu

nch

eon

& B

ash

$4

5

Ch

airm

an’s

Ev

enin

g

Ex

trav

agan

za –

Mar

di

Gra

s

Mas

qu

erad

e B

all

$5

0

20

17

An

nu

al A

war

ds

Gal

a -

Ex

cell

ence

wit

h O

z P

earl

man

$6

5

Act

ivit

y D

irec

tor,

Nu

rse,

Nu

rse

Aid

e an

d S

oci

al W

ork

er D

ay -

Imp

rov

ing H

and

s o

n S

kil

ls f

or

Giv

ing

Car

e W

hen

So

meo

ne

is

Liv

ing

wit

h D

emen

tia

***Please include attendee position/title: B C E P

1.

E-mail:

2.

E-mail:

3.

E-mail:

4.

E-mail:

5.

E-mail:

6.

E-mail:

Special events ticket total $

Advance registration received on or before February 10, 2017 Persons @ $145 Each $

Registration received after February 10, 2017 Persons @ $175 Each $

Registration at the door Persons @ $195 Each $

Non-member registration Persons @ $290 Each $

Total Package Two $

PACKAGE THREE – SPOUSE/GUEST

May not be an employee of an attending facility. Please list first and

last names as they should appear on badges. Package Three registration includes entrance into the Welcoming

Reception, Chairman’s Evening Extravaganza – Mardi Gras

Masquerade Ball and EXPO 2017.

Transfer all totals in section below.

Wel

com

ing

Rec

epti

on

No

Ch

arg

e

“Th

e B

ig E

asy

” L

un

di

Gra

s L

un

cheo

n &

Bas

h

$4

5

Ch

airm

an’s

Ev

enin

g

Ex

trav

agan

za –

Mar

di

Gra

s M

asq

uer

ade

Bal

l

No

Ch

arg

e

EX

PO

201

7 L

un

cheo

n

$4

1

20

17

An

nu

al A

war

ds

Gal

a –

Cel

ebra

ting

Ex

cell

ence

wit

h O

z

Pea

rlm

an

$6

5

A B C D E

1.

2.

Special events ticket total $

Advance registration received on or before February 10, 2017 Persons @ $95 Each $

Registration received after February 10, 2017 Persons @ $125 Each $

Registration at the door Persons @ $135 Each $

Total Package Three $

Please list any special diet requirements (be very specific) for all participants registered. This will assist NCHCFA in making

appropriate arrangements with the hotel:

____________________________________________________________________________________________