marilyn peabody 8/27/2009

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U N C L A S S I F I E D U N C L A S S I F I E D Operated by the Los Alamos National Security, LLC for the DOE/NNSA LA-UR 09- 05018 Integrating Safety Into All of Work at Los Alamos National Laboratory Through Worker Engagement Utilizing the Worker Safety and Security Teams (WSSTs) Marilyn Peabody 8/27/2009

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Integrating Safety Into All of Work at Los Alamos National Laboratory Through Worker Engagement Utilizing the Worker Safety and Security Teams (WSSTs). Marilyn Peabody 8/27/2009. Personal Biography – Marilyn C. Peabody, MS Los Alamos National Laboratory, Safety Program Lead. - PowerPoint PPT Presentation

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Page 1: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Integrating Safety Into All of Work at Los Alamos National Laboratory Through Worker Engagement Utilizing the Worker Safety and Security Teams (WSSTs)

Marilyn Peabody

8/27/2009

Page 2: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Personal Biography – Marilyn C. Peabody, MSLos Alamos National Laboratory, Safety Program Lead

Invested 20 years educating youngsters in the biological and physical sciences earning Teacher of the Year in1997/98

Have worked at Los Alamos National Laboratory for over 11 years

Worked as Sr. Training Specialist specializing in Radiation Protection and Nuclear Safety Training for six years

Was appointed to the Worker Safety Committee in 2002 and became the Safety Program Coordinator 2004

Became the Safety Program Lead for Stockpile Manufacturing and Support Directorate in 2007

Was voted in by my peers as the 2009 Institutional Worker Safety And Security Team (WSST) Chair working towards being a DOE VPP STAR Site

Hold a Masters in Organizational Management from the University of Phoenix; Bachelors of Science in the Sciences (Biology, Physics and Chemistry) from the University of New Mexico; OSHA Certified

Page 3: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Slide 3

VPP & Integrated Safety Management Systems

ISMS

Define scopeof work

Analyzehazards

Develop /implementcontrols

Performwork

Feedback /improvement

ISMS 8 Guiding Principles• Worker involvement

• Line management responsibility

• Clear roles / responsibilities

• Competence with responsibility

• Balanced priorities

• Identify safety standards and requirements

• Hazard controls tailored to work

• Operations authorization

VPP strengthens ISMS by emphasizing

Employee Involvement and Management Leadership.

ISMS is LANL’s Safety Program

Page 4: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Slide 4

Five VPP Elements

4. HazardPrevention& Control

4. HazardPrevention& Control

5. Safety& HealthTraining

5. Safety& HealthTraining

1. Management Commitment

1. Management Commitment

2. EmployeeInvolvement

2. EmployeeInvolvement

3. WorksiteHazardAnalysis

3. WorksiteHazardAnalysis

Voluntary Protection

Program (VPP)

Voluntary Protection

Program (VPP)

1. Management Leadership is required - motivating force and resources - lead by example and involvement, not by directive - safety priority, direction, expectations and accountability are clear

2. Worker-driven Safety is the key - you understand our safety issues - you know effective solutions for these issues - worker/management interactions are increased

Page 5: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Worker Safety and Security Teams (WSSTs)

Doormats• Institutional Team• Primary and Alternate members from all 16 Associate Directorates• sub-contractors involved• Co-Sponsored by ESH&Q & Security ADs• Championed by the Director

• 16 Associate Directorate Teams• 67 Division Teams• Each group has at least one representative on a WSST

Page 6: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Highest categories:

Slips, Trips and Falls

Repetitive Trauma/Ergo

Page 7: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Addressing Slips, Trips, and Falls

Signs to encourage workers to use de-icer

Distributed > 6000 snow/ice cleats to workers

Winter Campaign Bags, tags, de-icer labels and safety emergency information

Page 8: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018LANL CombinedSlips-Trips-Falls

FY09 vs FY08 thru Feb 09

0

5

10

15

20

25

30

Oct Nov Dec Jan Feb Mar Apr Ma Jun Jul Aug Sep

FY09

FY08

FY09: Oct-Feb Case Count = 57

FY08: Oct-Feb Case Count = 84

32% Reduction

Page 9: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

ADSMS Injury Free Career

58%

76%

Target

TRC 1.84

DART 0.50

Page 10: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

ATOMICS

ATOMICS is a safety observation process that will

Reinforce safe behaviors,

Identify/eliminate at-risk behaviors/conditions

Is owned by the employees

Managed the managers and supervisors

Promoting and providing positive reinforcement

of individual safe behaviors

Page 11: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

ADSMS TRC/DART Rates & ATOMICS Observation Relationship

428366

240

563

1227

1065

1162

12661306

1395

1302

1393

4.30 4.35 4.41 4.374.28

3.34 3.41

2.28

2.091.87

1.64

2.12

2.582.39

2.212.18

2.03

1.56 1.59

1.14

0.93

0.70 0.70 0.71

0

200

400

600

800

1000

1200

1400

1600

Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Ob

se

rva

tio

n C

ou

nt

0.00

0.67

1.33

2.00

2.67

3.33

4.00

4.67

5.33

6.00

6.67

TR

C / D

AR

T R

ate

Observations

TRC Rate

DART Rate

Page 12: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Safety Conversation – Most Important Part of Safety Observation

Observation Cards

Facility ConditionsGlovebox Work ObservationsDetonator FacilityGood CatchOffice WorkOutdoor ActivitiesPC Shop FabricationStandards and CalibrationRadiation Protection – Self MonitoringCold Lab ActivitiesReceiving lifting LoadingVehicle Operator

Page 13: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Pre-Job – HPI “SAFER” Dialogue

The following SAFER structure aids workers in:

Anticipating

Preventing

Catching

Recovering from error during a task

Page 14: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018Process: Prepare Chemistry Samples/Waistband Pre-Operational Checklist Activity Completed

by Completion Date

Verify glovebox operating parameters. O2 □ Gloves □ Windows □

Check interior of glovebox for cleanliness. Clean if needed.

Verify operator training and qualifications in accordance with training plan 5700.

Verify M&TE is in calibration and is in proper operating condition.

Verify tools and fixtures are present and in operating condition. Verify Traveler is signed off.

Verify the current WI and data forms are presents.

This checklist is a guide provided to assist the PIC in conducting pre-job briefs. .

Work activity authorized and approved.

Work is scheduled on POD.

Copy of work instruction/DOP/ or IWD for the job available

Conducted review of all task/steps and or phases or the work activity

Asked work team “how can we make a mistake at this point?”

Ask work team “what is the worst thing that can go wrong?”

Discussed with work team who can stop work?

Discussed response to alarms or emergencies?

Verified that all members of work team have necessary equipment, materials, and PPE?

Discussed with work team what a successful outcome will be for this work activity?

All work team members agreed to tasks/steps, hazards, and controls, and committed to follow them.

RLM, PIC and workers signed Pre-Job Briefing?

Other (specify)

HPI Error Precursors influencing Job Context and Behaviors Task Demands Individual Capabilities 1. Time pressure (In a hurry) 17. Unfamiliarity with task (1st time)

2. High Workload (memory requirements) 18. Lack of knowledge (mental model)

3. Simultaneous, multiple tasks 19. New technique not used before

4. Repetitive actions, monotonous 20. Imprecise communication habits

5. Irrecoverable acts 21. Lack of proficiency / inexperience

6. Interpretation requirements 22. Indistinct problem-solving skills

7. Unclear goals, roles & responsibilities 23. “Hazardous” attitude for critical task

8. Lack of or unclear standards 24. Illness / Fatigue

Work Environments Human Nature 9. Distractions / Interruptions 25. Stress (limits attention)

10. Changes / Departures from routine 26. Habit patterns

11. Confusing displays or controls 27. Assumptions (inaccurate mental picture)

12. Workarounds / Out-of-Service instruments 28. Complacency / Overconfidence

13. Hidden system response 29. Mindset (“tuned” to see)

14. Unexpected equipment conditions 30. Inaccurate risk perception (Pollyanna)

15. Lack of alternative indication 31. Mental shortcuts (biases)

16. Personality conflicts 32. Limited short-term memory

Indeterminable 33. Error precursors are indeterminable

√ FINAL CHECK & REVIEW BEFORE CONDUCTED WORK ACTIVITY Summarize critical steps:

Anticipate error-likely situations:

Foresee consequences:

Evaluate controls:

Review operating experience:

Page 15: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Safety Communication

• FLM Monday morning Safety Stand-ups

• News Room Monitors

• ADSMS Email News

• Porcelain News

• SMS Broadcast of Observations Newsletter

• Plan of the Day / Morning Standup Meeting

• Operations Center

• Posters Campaigns

Anonymous Avenue for communicating concern- No Surprises Program

Top 5 Continuous Improvement ProjectsUsing Lean Six Sigma

Boards/Committees:Operations BoardFirst Line Manager BoardRadiation Protection BoardTraining BoardGlovebox Glove Improvement CommitteeData Analysis Safety Team Management Review BoardFLMs Gone Wild- Walk Downs

Page 16: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Work our Safety Improvement Plans (SIP)– ATOMICS Observations – Peer to Peer Conversations

– Ergo Injury Prevention in Gloveboxes and Administrative Work

– Slip, Trip and Falls Preventions – Fall and Winter Campaign

– Prevention of Glovebox Glove Failures and Breaches

– Struck by and Against Prevention- Keep up your Housekeeping

– Rad Protection – Practice ALARA

Focus for the Future

Page 17: Marilyn Peabody 8/27/2009

U N C L A S S I F I E D

U N C L A S S I F I E D

Operated by the Los Alamos National Security, LLC for the DOE/NNSA

LA-UR 09-05018

Think Safety! Live Safely!

Key to success is

Worker Involvement & willingness

to change their attitudes

towards safety,

security &

environment!