marketing challenges of the new millennium competitioncompetition new product s brand erosion...
TRANSCRIPT
RadioRadioThe Medium
for the
New Millennium
The MediumThe Mediumfor thefor the
New MillenniumNew MillenniumMike Mahone, RAB Executive VP/ Services, Dallas, TexasMike Mahone, RAB Executive VP/ Services, Dallas, Texas
The Radio Advertising Bureau presents...The Radio Advertising Bureau presents...
Marketing Challenges Marketing Challenges of the New Millenniumof the New MillenniumMarketing Challenges Marketing Challenges of the New Millenniumof the New Millennium
Competitio
Competitio
nnCompetitio
Competitio
nnNew New Produ
Productscts
Brand Brand Erosio
Erosionn
Consum
er Attit
ude
s
Consum
er Attit
ude
s
Time Time PovertPovert
yy
Time Time PovertPovert
yy
Media Strategies Media Strategies for the New Millenniumfor the New Millennium
Media Strategies Media Strategies for the New Millenniumfor the New Millennium
Increase ad Increase ad reachreach
Target best Target best prospectsprospects
Generate needed Generate needed frequencyfrequency
Reach mobile Reach mobile consumersconsumers
Increase ad Increase ad reachreach
Target best Target best prospectsprospects
Generate needed Generate needed frequencyfrequency
Reach mobile Reach mobile consumersconsumers
Build relationshipsBuild relationships Stimulate Stimulate
purchasespurchases Maximize media Maximize media
investmentsinvestments Create effective, Create effective,
affordable affordable messagesmessages
Build relationshipsBuild relationships Stimulate Stimulate
purchasespurchases Maximize media Maximize media
investmentsinvestments Create effective, Create effective,
affordable affordable messagesmessages
A Few Radio A Few Radio Facts...Facts...
A Few Radio A Few Radio Facts...Facts...
95%95%95%95%Radio Reaches
of All ConsumersEvery Week
of All ConsumersEvery Week
Radio Reaches 75% of Radio Reaches 75% of All Consumers Every All Consumers Every
DayDay
Radio Reaches 75% of Radio Reaches 75% of All Consumers Every All Consumers Every
DayDayAverage daily reach: persons
Source: RADAR ® 63, Fall 1999, (c) Copyright Statistical Research, Inc.(Monday-Sunday, 24 hours, based on daily cume)
Radio is the Medium of Radio is the Medium of Choice All DayChoice All Day
Radio is the Medium of Radio is the Medium of Choice All DayChoice All Day
Average daily share of time spent with each mediumPersons 12 and older, Monday-Friday 6 a.m. to 6 p.m.
Source: Arbitron/RAB - Media Targeting 2000
Radio Reaches Radio Reaches Customers EverywhereCustomers Everywhere
Radio Reaches Radio Reaches Customers EverywhereCustomers Everywhere
Radio listening by location
Source: RADAR ® 63, Fall 1999, (c) Copyright Statistical Research, inc.Numbers are Monday-Sunday, 24 hours
Radio Listeners Listen…Radio Listeners Listen…Radio Listeners Listen…Radio Listeners Listen…
Source: Fall 1999 Arbitron American Radio Trends Time Spent-Listening Estimates, Monday-Sunday 6 a.m.-midnight; Average Weekday (Monday-Friday 6 a.m.-midnight); and Saturday/Sunday 6 a.m.-midnight.
Based on Arbitron’s 94 Continuous Measurement Markets.
Persons
Total Week Time Spent Listening Hrs:Min
Average Weekday Time Spent Listening Hrs:Min
Total Weekend Time Spent Listening Hrs:Min
12+ 20:45 3:06 5:15Teens
12-17 14:15 1:56 4:45Adults
18+ 21:30 3:14 5:3018-34 21:30 3:15 5:0025-54 21:45 3:17 5:0035-64 21:45 3:17 5:1565+ 20:45 3:00 5:45
Men18+ 22:15 3:24 5:1518-34 22:15 3:24 5:1525-54 22:45 3:27 5:1535-64 22:30 3:25 5:1565+ 20:15 2:58 5:30
Women18+ 21:00 3:10 5:1518-34 20:45 3:06 5:0025-54 21:00 3:12 5:0035-64 20:45 3:06 5:1565+ 21:15 3:10 6:00
3:14
20202020Consumers
spend more than
Hours
listening to Radioevery week!
63%63%63%63%Radio ReachesRadio Reaches
25 to 54 year-old consumers within one hour
of making their largest purchase of the
day.
25 to 54 year-old consumers within one hour
of making their largest purchase of the
day.
Radio Revenues Radio Revenues Radio Revenues Radio Revenues
02468
101214161820
92 93 94 95 96 97 98 99 2000 2001
Annual Revenues ($ billions)Annual Revenues ($ billions)
Source: Universal McCannSource: Universal McCann
$19.8B$19.8B
Radio Revenues Radio Revenues Radio Revenues Radio Revenues
0
5
10
15
20
25
92 93 94 95 96 97 98 99 2000 2001
Annual Revenues ($ billions)Annual Revenues ($ billions)
Source: Universal McCann / Veronis, Suhler & AssociatesSource: Universal McCann / Veronis, Suhler & Associates
$19.8B$19.8B
$20.7B$20.7B
Radio Revenues Radio Revenues Radio Revenues Radio Revenues Local: -4%
National: -21%
Combined: -8%
Local: -4%
National: -21%
Combined: -8%
Circle of DoomCircle of DoomCircle of DoomCircle of Doom
“Regrettably, cutting advertising leads to a circle of doom. It happened to us, and now we have to restore support to our franchises and reconnect to consumers once again.”
“Regrettably, cutting advertising leads to a circle of doom. It happened to us, and now we have to restore support to our franchises and reconnect to consumers once again.”
15% increase in market spending ($200M) in 2002 Renewed emphasis on advertising
15% increase in market spending ($200M) in 2002 Renewed emphasis on advertising
Douglas Conant, CEO Campbell Soup Company
Ad Age, July 2001
Douglas Conant, CEO Campbell Soup Company
Ad Age, July 2001
And now, a few words And now, a few words from our sponsors ...from our sponsors ...
And now, a few words And now, a few words from our sponsors ...from our sponsors ...
RadioRadio
Effectively promote BMW in a crowded Effectively promote BMW in a crowded (foreign car)market(foreign car)market
Earn a “safety” position in mind of Earn a “safety” position in mind of consumersconsumers
Weaken competition from other Weaken competition from other importsimports
Differentiate from LexusDifferentiate from Lexus
Effectively promote BMW in a crowded Effectively promote BMW in a crowded (foreign car)market(foreign car)market
Earn a “safety” position in mind of Earn a “safety” position in mind of consumersconsumers
Weaken competition from other Weaken competition from other importsimports
Differentiate from LexusDifferentiate from Lexus
BMW AutomobilesBMW AutomobilesBMW AutomobilesBMW Automobiles
““All the things you All the things you are…”are…”
BMW AutomobilesBMW AutomobilesBMW AutomobilesBMW Automobiles
Suburban Minneapolis, MinnesotaSuburban Minneapolis, Minnesota Radio exclusively for past 12 yearsRadio exclusively for past 12 years 7 area stations, 25 spots per week7 area stations, 25 spots per week Soft-sell, creative approachSoft-sell, creative approach
Suburban Minneapolis, MinnesotaSuburban Minneapolis, Minnesota Radio exclusively for past 12 yearsRadio exclusively for past 12 years 7 area stations, 25 spots per week7 area stations, 25 spots per week Soft-sell, creative approachSoft-sell, creative approach
Jim Paul Jim Paul Valley Olds, Pontiac, Valley Olds, Pontiac,
GMCGMC
Jim Paul Jim Paul Valley Olds, Pontiac, Valley Olds, Pontiac,
GMCGMC
““Gorilla”Gorilla”““Gorilla”Gorilla”
Jim Paul Jim Paul Valley Olds, Pontiac, Valley Olds, Pontiac,
GMCGMC
Jim Paul Jim Paul Valley Olds, Pontiac, Valley Olds, Pontiac,
GMCGMC
Jim PaulJim PaulJim PaulJim Paul
Radio: “The driving force”Radio: “The driving force” No TV, little printNo TV, little print Purchased 3 additional dealershipsPurchased 3 additional dealerships ““Have your dealers call me!”Have your dealers call me!”
Radio: “The driving force”Radio: “The driving force” No TV, little printNo TV, little print Purchased 3 additional dealershipsPurchased 3 additional dealerships ““Have your dealers call me!”Have your dealers call me!”
Discount store chain (851 stores)Discount store chain (851 stores) 75% of sales of Dayton-Hudson75% of sales of Dayton-Hudson More upscale than Wal-Mart, KmartMore upscale than Wal-Mart, Kmart Slow women’s apparel salesSlow women’s apparel sales Heavy traditional print advertiserHeavy traditional print advertiser Moving into new markets: ChicagoMoving into new markets: Chicago
Discount store chain (851 stores)Discount store chain (851 stores) 75% of sales of Dayton-Hudson75% of sales of Dayton-Hudson More upscale than Wal-Mart, KmartMore upscale than Wal-Mart, Kmart Slow women’s apparel salesSlow women’s apparel sales Heavy traditional print advertiserHeavy traditional print advertiser Moving into new markets: ChicagoMoving into new markets: Chicago
““The place to The place to hit…”hit…”
““The place to The place to hit…”hit…”
New market: 10 new stores at onceNew market: 10 new stores at once ““Radio Roadblock” for Chicago openingRadio Roadblock” for Chicago opening Coordinated by Radio Broadcasters of Coordinated by Radio Broadcasters of
Chicagoland (24 stations @ 7:40 AM)Chicagoland (24 stations @ 7:40 AM) ““Most successful grand opening ever”Most successful grand opening ever” ““Sales exceeded expectations by 55%”Sales exceeded expectations by 55%”
New market: 10 new stores at onceNew market: 10 new stores at once ““Radio Roadblock” for Chicago openingRadio Roadblock” for Chicago opening Coordinated by Radio Broadcasters of Coordinated by Radio Broadcasters of
Chicagoland (24 stations @ 7:40 AM)Chicagoland (24 stations @ 7:40 AM) ““Most successful grand opening ever”Most successful grand opening ever” ““Sales exceeded expectations by 55%”Sales exceeded expectations by 55%”
2nd oldest orchestra in US2nd oldest orchestra in US Competition from other Competition from other
entertainmententertainment– New football team (from LA)New football team (from LA)– New hockey arenaNew hockey arena
Comp from other “charities”Comp from other “charities”
2nd oldest orchestra in US2nd oldest orchestra in US Competition from other Competition from other
entertainmententertainment– New football team (from LA)New football team (from LA)– New hockey arenaNew hockey arena
Comp from other “charities”Comp from other “charities”
““Beethoven”Beethoven”““Beethoven”Beethoven”
First property in 1962First property in 1962 Target: Budget-minded Target: Budget-minded
travelerstravelers Original price: $6 per nightOriginal price: $6 per night Three bankruptciesThree bankruptcies
First property in 1962First property in 1962 Target: Budget-minded Target: Budget-minded
travelerstravelers Original price: $6 per nightOriginal price: $6 per night Three bankruptciesThree bankruptcies
““Europe”Europe”““Europe”Europe”
AUDIOAUDIO
760 properties today760 properties today $700-million revenue $700-million revenue $34 average rate per room$34 average rate per room Largest Largest
company-owned/operated company-owned/operated lodging chain in USlodging chain in US
Higher occupancy than Higher occupancy than Sheraton, Hilton, HyattSheraton, Hilton, Hyatt
760 properties today760 properties today $700-million revenue $700-million revenue $34 average rate per room$34 average rate per room Largest Largest
company-owned/operated company-owned/operated lodging chain in USlodging chain in US
Higher occupancy than Higher occupancy than Sheraton, Hilton, HyattSheraton, Hilton, Hyatt
Rampant bank consolidationRampant bank consolidation California:California:
– Bank of AmericaBank of America– Wells Fargo (1st Interstate)Wells Fargo (1st Interstate)
Fight the “mega-bank” imageFight the “mega-bank” image
Rampant bank consolidationRampant bank consolidation California:California:
– Bank of AmericaBank of America– Wells Fargo (1st Interstate)Wells Fargo (1st Interstate)
Fight the “mega-bank” imageFight the “mega-bank” image
““Voice Mail”Voice Mail”““Voice Mail”Voice Mail”
AUDIOAUDIO
The Pine Street InnThe Pine Street InnThe Pine Street InnThe Pine Street Inn
Homeless shelter in Boston, MAHomeless shelter in Boston, MA Cutbacks in government fundingCutbacks in government funding Cutbacks in corporate charityCutbacks in corporate charity Public aversion to “homeless Public aversion to “homeless
problem”problem” Public lack of appreciation of severity Public lack of appreciation of severity
of conditionsof conditions
Homeless shelter in Boston, MAHomeless shelter in Boston, MA Cutbacks in government fundingCutbacks in government funding Cutbacks in corporate charityCutbacks in corporate charity Public aversion to “homeless Public aversion to “homeless
problem”problem” Public lack of appreciation of severity Public lack of appreciation of severity
of conditionsof conditions
““Stephen King”Stephen King”
The Pine Street InnThe Pine Street InnThe Pine Street InnThe Pine Street Inn
1969: one shelter; 250 men1969: one shelter; 250 men 1999: 25 shelters; 1,000 men, 1999: 25 shelters; 1,000 men,
women and children each nightwomen and children each night ““A hot meal and a safe place to A hot meal and a safe place to
sleep”sleep” Health care, counseling, and job Health care, counseling, and job
trainingtraining
1969: one shelter; 250 men1969: one shelter; 250 men 1999: 25 shelters; 1,000 men, 1999: 25 shelters; 1,000 men,
women and children each nightwomen and children each night ““A hot meal and a safe place to A hot meal and a safe place to
sleep”sleep” Health care, counseling, and job Health care, counseling, and job
trainingtraining
The Pine Street InnThe Pine Street InnThe Pine Street InnThe Pine Street Inn
#1 athletic shoe and apparel #1 athletic shoe and apparel sellerseller
Shares slippingShares slipping Adidas gaining market shareAdidas gaining market share Supporting 20,000 retail outletsSupporting 20,000 retail outlets Radio-approved co-op support Radio-approved co-op support
programprogram
#1 athletic shoe and apparel #1 athletic shoe and apparel sellerseller
Shares slippingShares slipping Adidas gaining market shareAdidas gaining market share Supporting 20,000 retail outletsSupporting 20,000 retail outlets Radio-approved co-op support Radio-approved co-op support
programprogram
““Hubble Telescope”Hubble Telescope”““Hubble Telescope”Hubble Telescope”
Bobby Moore - Wieden & Bobby Moore - Wieden & KennedyKennedy
Belief in his creativeBelief in his creative Mercury Award Grand Prize Mercury Award Grand Prize
WinnerWinner $100,000 cash$100,000 cash
Bobby Moore - Wieden & Bobby Moore - Wieden & KennedyKennedy
Belief in his creativeBelief in his creative Mercury Award Grand Prize Mercury Award Grand Prize
WinnerWinner $100,000 cash$100,000 cash
The $100,000 Grand The $100,000 Grand Prize Radio-Mercury Prize Radio-Mercury
AwardsAwards
The $100,000 Grand The $100,000 Grand Prize Radio-Mercury Prize Radio-Mercury
AwardsAwards
a few more words from our a few more words from our sponsors ...sponsors ...
a few more words from our a few more words from our sponsors ...sponsors ...
RadioRadio
Chevy’s
C-Net
Georgia Department of Transportation
Budweiser
Radio /TV
Chevy’s
C-Net
Georgia Department of Transportation
Budweiser
Radio /TV
MobileMobile TargetedTargeted IntrusiveIntrusive PersuasivePersuasive Cost-effectiveCost-effective High frequency High frequency Medium of choice for busy consumersMedium of choice for busy consumers
The Medium The Medium
for thefor the
New MillenniumNew Millennium
The Medium The Medium
for thefor the
New MillenniumNew Millennium
RadioRadioThe Medium The Medium
for thefor the
New New MillenniumMillennium
The Medium The Medium
for thefor the
New New MillenniumMillennium
Mike Mahone, RAB Executive VP/Services, Dallas, TexasMike Mahone, RAB Executive VP/Services, Dallas, Texas
The Radio Advertising Bureau presents...The Radio Advertising Bureau presents...