marketing channels and supply chain management-prince dudhatra-9724949948
TRANSCRIPT
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14-1Copyright 2000 by Houghton Mifflin Company. All rights reserved.
Chapter 14
Marketing Channelsand Supply Chain
Management
Text by
William M. Pride
O. C. Ferrell
Multimedia Slides by
Milton M. PressleyUniv. of New Orleans
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14-2Copyright 2000 by Houghton Mifflin Company. All rights reserved.
Objectives To Describe the Nature and Functions of Marketing
Channels
To Explain How Supply Chain Management Can
Facilitate Distribution for the Benefit of All Channel
Members, Especially Customers
To Identify the Types of Marketing Channels
To Examine the Major Levels of Marketing Coverage
To Explore the Concepts of Leadership, Cooperation,
and Conflict in Channel Relationships To Specify How Channel Integration Can Improve
Channel Efficiency
To Examine the Legal Issues Affecting Channel
Management
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14-3Copyright 2000 by Houghton Mifflin Company. All rights reserved.
The Nature of
Marketing Channels Marketing Channel
Marketing Intermediary
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Marketing Information Analyze sales data and other information
in databases and information systems.Perform or commission marketing research.
Marketing Management Establish strategic plans for developing
customer relationships and organizational
productivity.
Facilitating Exchanges Choose product assortments that match the
needs of customers.Cooperate with channel members to
develop partnerships.
Promotion Set promotional objectives.
Coordinate advertising, personal selling,
sales promotion, publicity, and packaging.
Price Establish pricing policies and terms of
sales.
Physical Distribution Manage transportation, warehousing,
materials handling, inventory control, and
communication.
Marketing Channel Activities Performed by IntermediariesMarketing Channel Activities Performed by Intermediaries
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14-6Copyright 2000 by Houghton Mifflin Company. All rights reserved.
TIMETIME
PLACEPLACE
Marketing Channels Create Utility
The Nature of
Marketing Channels
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TIMETIME
PLACEPLACE
POSSESSIONPOSSESSION
Marketing Channels Create Utility
The Nature of
Marketing Channels
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14-9Copyright 2000 by Houghton Mifflin Company. All rights reserved.
Susans
Stereo
Superstore
12 Contacts
Pioneer
JVC
Magnavox
Sony
Rock Fan
Pop Fan
Classical Fan
"Dr. P"
Country Fan
New Age Fan
Rap Fan
Country Fan
Reggae Fan
The Nature of
Marketing Channels Marketing Channels Facilitate
Exchange Efficiencies
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Marketing Channels Form
a Supply Chain
Supply Chain Management
The Nature of
Marketing Channels
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Planning Organizational and Systemwide
Coordination of Marketing Channel
Partnerships to Meet Customers
Product Needs
Sourcing Purchasing of Necessary Resources,
Goods, and Services from Suppliers
to Support All Supply Chain Members
Facilitating Delivery All Activities Designed to Move the
Product Through the MarketingChannel to the End User
Relationship Building All Marketing Activities Related to
Selling, Service, and the Development
of Long-Term Customer Relationships
The Nature of
Marketing ChannelsKey Tasks in Supply Chain Management
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14-12Copyright 2000 by Houghton Mifflin Company. All rights reserved.
Whol s l rs t il rs ons rsroduc rnts or
rok rs
roduc r
Whol s l rs t il rs
onsumers
roducer et ilers onsumers
roducer onsumers
Types of Marketing ChannelsChannels for Consumer Products
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14-13Copyright 2000 by Houghton Mifflin Company. All rights reserved.
Types of Marketing ChannelsChannels for Industrial Products
AgentsIndustrial
Distributor
Business/
Organizational
Buyer
Producer
Industrial
Distributor
Business/
OrganizationalBuyer
Producer
Producer
Business/
Organizational
Buyer
Agents
Business/
Organizational
Buyer
Producer
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14-14Copyright 2000 by Houghton Mifflin Company. All rights reserved.
Types of
Marketing Channels
Multiple Marketing Channelsand Channel Alliances
Dual Distribution
Strategic Channel Alliance
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Intensity of Market
Coverage
Intensive
Distribution
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Intensity of Market
Coverage
IntensiveIntensive
DistributionDistribution
Selective
Distribution
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Intensity of Market
Coverage
ExclusiveExclusive
DistributionDistribution
IntensiveIntensive
DistributionDistribution
SelectiveSelective
DistributionDistribution
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Channel:
Leadership
Supply Chain
Management
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Channel:
LeadershipLeadership
CooperationCooperation
Supply Chain
Management
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Channel:
LeadershipLeadership
CooperationCooperation
ConflictConflict
Supply Chain
Management
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Vertical Channel
Integration Vertical Marketing
Systems (VMSs)
Horizontal ChannelIntegration
Supply ChainManagement
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Legal Issues
Dual Distribution
Restricted Sales
Territories Tying Agreements
Exclusive Dealing
Refusal to Deal
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Legal Issues
Dual Distribution
Restricted Sales
Territories Tying Agreements
Exclusive Dealing
Refusal to Deal
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14-25Copyright 2000 by Houghton Mifflin Company. All rights reserved.
To Describe the Nature and Functions of
Marketing Channels
To Explain How Supply Chain Management Can
Facilitate Distribution for the Benefit of All Channel
Members, Especially Customers
To Identify the Types of Marketing Channels
To Discuss the Major Levels of Marketing
Coverage
To Discuss the Concepts of Leadership,
Cooperation, and Conflict in Channel
Relationships
To Specify How Channel Integration Can Improve
Channel Efficiency
To Discuss the Legal Issues Affecting Channel
Management
BY NOW, YOU
SHOULD BE ABLE . . .