marketing information package -...
TRANSCRIPT
MARKETING
INFORMATION
PACKAGE
Smart Work Ethics™
Program Certification
Train-The-Trainer Program
3-Day Training Session
Anishinabek Consultants Inc. (AMIK.ca) is a licensed reseller of the Smart Work Ethics™ Program in Manitoba, Ontario and Saskatchewan
Toll Free: 1-888-336-AMIK (2645) Tel: 204-336.0554 Fax: 204-336-0568 [email protected]
183 River Avenue, Winnipeg, MB R3L 0B1 www.amik.ca/smart-work-ethics
TRAIN-THE-TRAINER PROGRAM
AT A GLANCE
UPCOMING SESSIONS
SPRING SESSION March 17, 18 & 19, 2015
Introductory Special Price:
$2,100 + GST
SUMMER SESSION June 9, 10 & 11, 2015
Regular Price:
$2,795 + GST
FALL SESSION September 8, 9 & 10, 2015
Regular Price:
$2,795 + GST
Register for a Session to suit your availability
On-Going Fees $300 Per Participant Kit + GST, Plus Shipping & Handling
*Additional prices and fees are subject to change
All Sessions Held at:
Yellowquill College (Room 209)
480 Madison Street, Winnipeg, MB
We require a minimum of 5 participants (not necessarily from the same school,
business, organization) to hold a Train the Trainer session.
100% Attendance at the 3-Day Train-the-Trainer session required.
Upon receiving your Smart Work Ethics™ Certification, your will be allowed to
present this workshop to employees/clients/community members at your
organization of employment or community.
Materials provided to participants: Facilitator’s Manual; Participant’s Manual;
PowerPoint on Flash Drive for each class; Classroom Visual Aids; and
Follow up Coaching Sessions
How Train-the-Trainer Benefits Organizations and Communities The train-the-trainer program is the most cost-effective method to train existing
and new staff/clients/community members. With a Certified Smart Work Ethics™ Facilitator on staff, organizations and communities can offer as many workshops as
needed throughout the year. The Ideal Smart Work Ethics™ Train-the-Trainer Candidate
In addition to exceptional content in the Smart Work Ethics™ workshop, potential Smart Work Ethics™ trainers are dynamic and engaging presenters. For your
organization/community to benefit from this workshop, it is imperative that thoughtful consideration be given to who would make a good Smart Work Ethics™ trainer. Ideally they will have the following:
Excellent interpersonal communication skills;
An engaging and insightful speaker; An above average knowledge and experience about work ethics and
workplace employability skills;
Previous teaching and group facilitation skills; and Able to dedicate quality time to participants during and after the participant
training sessions.
Train-the-Trainer Workshop Overview All activities are encouraged through reinforcements, allowing the student to experience new behaviors.
Class 1: Smart Communication Skills Students identify their temperament from the four temperament styles. (Based on Myers Briggs-using True Colors) Students engage in activities to learn how to interact with people of all temperament types.
A. Interactive Assessment B. Strengths C. Stressors D. Understanding Diversity
Class 2: Attitude/Good Work Ethic Students learn that attitude and work ethics reflect responsibility. Examples, class discussion and activities encourage the students to take ownership of their role in the workplace.
A. Attitude is a Choice B. Attitude and Work Ethic C. Attendance/Punctuality D. Dependability E. Responsibility
Class 3: The Power of Your Image Identify specific dress criteria i.e. professional, business casual, casual, construction/warehouse/manufacturing, as well as totally unacceptable. Guidelines are established so students can identify the importance of dress codes. Students are given the tools to create a work wardrobe on a budget, i.e. 3 shirts, 2 pants/skirts, 1 jacket, etc.
A. How and What Appearance Communicates B. Understanding Dress Codes C. The Details that Perfect the Image D. Dress and Professionalism E. Hygiene/Grooming
Class 4: Interpersonal Communication Skills Interpersonal skills are enhanced through activities and discussion to help the student broaden their ability to work with others. Specific activities are highlighted through class demonstration and small group role playing.
A. Telephone Etiquette B. Facial Expression C. Tone of Voice D. Listening E. Giving/Following Directions F. Body Language
Class 5: Cognitive Skills Cognitive skills are address through activities to give students experiences solving current dilemmas. i.e. Stay in school vs. dropout, showing up on time vs. being late.
A. Problem Solving B. Critical Thinking, Reasoning C. Creative Thinking D. Taking Initiative E. Resourcefulness
Class 6: Organizational Skills Students identify problems and solutions for themselves based on their temperament. They create a specific plan to be on time for school/work/activities, i.e. Students are taken through a process to discover how long it takes them to get ready for school/work so they can adjust their individual responsibilities and schedules. This also gives them an opportunity to recognize why they are late and what to do to be on time.
A. Goal Setting B. Time Management
Class 7: Personal Life Skills Self-Management tools are presented through role playing, class activities and class discussion. These discussions include bullying, cliques, gossip. Several easy personal management tools are presented and experienced through class activities. A. Emotional Intelligence B. Self-Management Class 8: When Life Gives You a Job—Make Lemonade Putting it all together so you can be successful in a job.
A. How to recognize jobs that use and enhance your strengths B. Embrace the good parts of a job, even if they are ‘hidden’ C. How to work within a job to bring satisfaction to you D. How to work with a difficult boss
WORKFORCE EMPLOYABILITY SKILLS Business and industry ask employees to show up on time, dress appropriately and
come to work every day. How do you get your target audience to recognize and embrace these “work ethics” so they can become productive employees?
Smart Work Ethics™ is a program developed to create an understanding of workplace ethics, sometimes called soft skills. Taking your target audience
through a series of workshops that build on the fundamentals of responsibility and choice, they are able to recognize and accept their role in the workplace. The
interactive workshops are interconnected with each other to help build a base of understanding.
Based on Workplace Essentials, standard workplace requirements for employees, Smart Work Ethics™ has expanded the program by using behavioral
reinforcements to create change. We are not just providing information. We are changing behavior. It is time to provide your target audience, including Generation Y, with new skills that address today’s work ethics.
The program is designed to help with the transition from school to work. For the
person out of school the program targets “need to know” information for successful employment.
We offer a Train the Trainer series for your in-house trainer.
Increase your participants’ chance for success and make going to work a win-win transition by contacting
AMIK.ca today! PROGRAM DESCRIPTION:
From making a good first impression to knowing what interpersonal skills are required in today’s workplace, employees need to be aware of what their employers
look for, look at, and measure when they hire and promote employees. Employees who are unaware of these standards risk losing their job and becoming part of the “revolving entry level” employee.
This is not a quick fix for irritations, this is a Life-Long Employment
Strategy. Employee responsibility is often the missing vital link in the working arena. This
course presents the “need to know” essentials for today’s workplace, regardless of where that workplace is. The universal standards for thriving in a work
environment will be presented and discussed and participants will develop an understanding of what employers want and look for in employees to dramatically reduce costly turnover.
PROGRAM OBJECTIVES: To enable employees to:
Show up every day; Show up on time;
Use work time as work time--not personal time; Have a positive work attitude--enhance productivity; Get along with boss, co-workers and customers;
Work independently; Take responsibility;
Make informed choices; Create goals; Communicate effectively;
Work with difficult people; Have accurate self-perception of abilities;
Manage time effectively; Manage emotions; Use problem solving and critical thinking; and
Dress appropriately.
STRATEGIES FOR SUCCESS
I. Selecting Trainers
II. Training Essentials III. What Makes Smart Work Ethics™ Work?
Congratulations for choosing new, innovative methods to help your target audience. Smart Work Ethics™ was constructed carefully to provide results. The developers’
backgrounds include education, psychology, social services, business and industry training and at-risk trainers. Our materials and methods are unique for this target
audience. The use of materials in another format will not have the same result.
We want you to be successful with your target audience. We know that Smart Work Ethics™ works. Here are some important success components for Smart Work
Ethics™.
I. Selecting Trainers
1. Trainers are competent with PowerPoint—we suggest using a remote control/clicker.
2. Smart Work Ethics™ is NOT telling. Trainers must be comfortable with open ended class discussion, experiential activities, reinforcing desired behavior
and respecting all participants.
3. Successful trainers can relate to the target audience.
4. Trainers possess an appropriate level of tact, empathy, understanding and
respect. The trainer is able to apply these qualities in the classroom environment, even under duress.
5. Enthusiastic trainers are contagious. Attitude will carry over in the class. Choose your Attitude!
6. Trainers are encouraged to personalize examples/answers with business and
industry examples in their area of expertise. They need to be experienced in the company, business or agency who is providing the training. If you have an exercise from your place of work we encourage you to use it in addition-
not in place of the exercises in Smart Work Ethics™.
7. Smart Work Ethics™ trainers need to have adequate time to practice, prepare and deliver each class.
8. The trainer must recognize the importance of listening to the students. This is huge. Trainers must be able to facilitate class discussion so it is
appropriate to the class and timeframe. This may mean individual attention after class.
II. Training Essentials
1. All materials are purchased from Anishinabek Consultants Inc., the parent company of Amik.ca.
2. Trainers use the materials as specified.
3. All modules and exercises are to be completed with the exception of Class 3-Image and Appearance—as noted in training.
4. Trainers are encouraged to personalize examples/answers with business and
industry examples in their area of expertise.
5. Smart Work Ethics™ is a 24 hour program designed to be most effective in a
3 hour format. The 3 hour format is designed to mimic workplace hours. Based on a 3 hour class format the suggested scheduling of classes is: a) 1 class per week
b) 2 classes per week c) Any more than two classes per week does not provide sufficient time for
internalization.
6. A one hour format loses continuity and requires the trainers to provide
additional questions for recap for beginning and ending of each segment (24 segments VS 8 segments)
7. Adequate time needs to be allocated for Smart Work Ethics™ (It won’t work
to try to fit it in the last 15 minutes of a class).
8. Smart Work Ethics™ trainers need to have adequate time to prepare and
deliver each class.—yes, it’s work repeating.
9. The button slogan is the product of the participants’ cooperation. They own it. The button slogan may not be something you would choose. However,
innuendos, slurs, etc. need to be excluded.
10.We only use positive reinforcement. There may be rare occasions when improper behavior needs to be addressed. This is to be done in private/outside of class.
11.Smart Work Ethics™ can be a springboard for additional classes for your
target audience. IE: Purchasing lunch/junk food VS making lunch every day—How to make your lunch at home for the workday.
12.Room decorations are to be displayed for EVERY class to enhance participation, learning and excitement.
13.Name badges showing Smart Colors are essential for integrated learning and
are to be worn and displayed.
14.The success of Smart Work Ethics™ is NOT based on one thing, but is
an accumulation of discoveries that your target audience experiences.
III. What makes ‘Smart Work Ethics™’ work?
1. All trainers using Smart Work Ethics™ materials (books, etc.) are certified.
2. How it is taught is as important as what is taught.
3. Participant interaction
4. Seating arrangement
5. Moving students around
6. Reinforcements
7. Room enhancements
8. “Can Do” attitude of the trainer
9. Open to listen to students
10.Respect for students—where they are now (They may not “get it” right
away—remember this is a learning process).
11.Use all exercises—don’t skip them.
12.Use all 24 hours of instruction.
DELIVERY STRUCTURE & AGREEMENT RELATIONSHIP
Note:
If you intend on operating as an independent contractor you will be
required to enter into an independent contractor agreement.
If you intend to deliver the SWE training in your community /
organization / company as an employee of an Employer, an agreement involving the employer, certified trainer and Anishinabek Consultants Inc. will need to be signed.
APPLICATION FORM For Office Use Only
Date Received:
CERTIFIED FACILITATOR TRAINING Date Entered:
Entered By:
FULL LEGAL NAME:
ORGANIZATION NAME:
MAILING ADDRESS:
CITY/TOWN:
PROVINCE:
POSTAL CODE:
EMAIL ADDRESS:
TELEPHONE (Daytime):
CELL:
1. Are you applying as:
Independent Contractor Employee of an Organization
2. How did you hear about this program training?
AMIK Email Organization Advertisement
Youth Group School Newsletter/Poster
Other:
3. Education: List your educational background, beginning with your most recent:
School/College/University Date Attended Grade/Certificate/Degree
Earned
4. Training Experience:
Certificate(s) Workshop(s) Volunteer Experience
Other:
List what training and experience you have gained, beginning with your current or most recent experience (Attach additional page if necessary):
Training Received Description of Training Experience Gained
5. What interests you about the Smart Work Ethics (SWE) Certified Facilitator Training? (Attach additional page if necessary)
6. How would you assess your current level of commitment for taking the Smart Work Ethics (SWE) Certified Facilitator Training?
High Medium Low
NOTE: 100% Commitment and Training Attendance required or training will be terminated.
Applicant Signature Date
7. Reference Requirement: Please submit one (1) Letter of Reference addressing the following questions or have your reference answer and sign below:
Letter of Reference Attached
Name of Reference:
Reference Title or Position:
Reference Organization Name:
Telephone (Daytime): Cell:
A. What is your relationship with the applicant?
B. What leadership, facilitation skills and volunteer experience does the applicant hold?
C. What demonstrated knowledge/skills does the applicant possess to illustrate readiness?
D. What demonstrated level of commitment and action does the applicant bring to the training?
Reference Signature Date
Anishinabek Consultants Inc. (AMIK.ca) is a licensed reseller of the
Smart Work Ethics™ Program in Manitoba, Ontario and Saskatchewan Toll Free: 1-888-336-AMIK (2645) Tel: 204-336.0554 Fax: 204-336-0568 [email protected]
183 River Avenue, Winnipeg, MB R3L 0B1 www.amik.ca/smart-work-ethics
www.amik.ca