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Page 1: Marketing Plan
Page 2: Marketing Plan
Page 3: Marketing Plan

List the reasons why it isimportant for your company to create a marketing plan

Possible reasons could be: New company, new products, newdistribution strategy, or thereorganization of marketing

Continuation of working on marketing strategy

Insert the company’s goalsand objectives for theplanning process

How does the planningprocess impact themanagement andemployees? Who has to contribute?

To which over-archingstrategies and/orcompany values does thismarketing plan need to adhere to?

How does this plan contribute to theimplementation of thesestrategies and values?

Page 4: Marketing Plan

Pricesily specify your planned products or sevices ina few words only.

Also mention specific functions / characteristics ofthe product or service – define the customerbenefits.

The key compentences of your company / product are equivalent to it’s sustainable competitive advantages ( USP – Unique Selling Proposition ).

List your competitive advantages / USP here.

Outline the needed resources ( personnel / HR, funds, material, supply chain, premises, etc. )

Try to sum up the total amount of the needed capital expenditures.

Start your marketing plan with your company’s most importantgoals and objectives.

Use the SMART principle ( Specific – Measurable – Adjustable –Realistic – Time Phased ).

USP – it is a description of the qualities that are unique to a particular product or service and that differentiate it in a way which will make customers purchase it rather than its rivals.

Page 5: Marketing Plan

A vision statement says what the organization wishes to be like in some years’ time.

Your company main value

e.g. We strive to excellence in our employeese.g. We assume our environmental responsibilities.

( Include goals based on key competences)

MAIN VALUE

COMPETENCE

COMPETENCE

VALUE

PLACEHOLDERVALUE

TERM KEYWORD

Page 6: Marketing Plan
Page 7: Marketing Plan

Domestic and foreign policydirectly or indirectly affectingeconomical interests

e.g. tax policy, labour law, traderestrictions, tariffs, and politicalstability

Important economical factorsinfluenced a company’s marketand core business

e.g. economic growth, interestrates, exchange rates, inflationrate, unemployment, etc.

Trends in social factors affecting thedemand for a company’s productsand how that company operates.

e.g. cultural aspects such as healthconsciousness, population growth, age distriution, career attitutes andemphasis on safety.

Technological factors affectingproduction and innovation levelinvolving:

Reshearh and development, automation, techonologyincentives, rate of tehcnologicalchange, technological shifhts, barriers to entry, etc.

Ecological and environmentalfactors affecting companiesoperations and products ( growingawarenss ).

e.g. environmental law, environmental protection, weather, climate, climatechange, etc.

State legal factors affecting thecomapny operations, costs, andproduct demands.

e.g. discrimination law, consumerlaw, antitrust law, employmwntlaw, and health and safety law

Page 8: Marketing Plan

Placeholderfor your text

Placeholderfor your text

Placeholderfor your text

Page 9: Marketing Plan

List of suppliers and provided goods / resources

Important information on suppliers

Subcontractors of your suppliers

6R, purchasing, disposition, incoming goods

accounting

Informationproductionprocess, involvedparties, resourcesand benefits

Final destinationof the products

Target group

Customer satisfaction

Page 10: Marketing Plan

SUB SUPPLIER

SUB SUPPLIER

SUB SUPPLIER

RAW MATERIAL SUPPLIER

RAW MATERIAL SUPPLIER

RAW MATERIAL SUPPLIER

RAW MATERIAL SUPPLIER

RETAILER

RETAILER

RETAILER

END CUSTOMER

END CUSTOMER

END CUSTOMER

END CUSTOMER

Page 11: Marketing Plan

[ C ] Critical

[ 0 ] Non exist

[ + ] Perfect

[ o ] Normal

[ 1 ] Low

[ 2 ] Medium

[ 3 ] Intensive

DESIGN ENGINEER

FTL

LEAD ENGINEER

DESIGN ENGINEER

CUSTOMER REFERENCE

CALCULATION

ATTEMP

CONSTRUCTION

ATTEMP

SUPPLIER

CALCULATION

INTRANET

INTERNET

DB

DESIGN ENGINEER

Page 12: Marketing Plan
Page 13: Marketing Plan

Describe in this placeholder your target markets. Say what group of customers you want to market your product or service.

Market for cunsumer goods, producer goods or services ?

Which products or services will be offered to the target group ?

Business – 2 – Business or Business – 2 – Customers ?

Geographical locallozation

Demand and buying motive

New market or well - established market ?

Competition and planned market position

If you have more than one target market you ideally will have to tailor your marketing mix for each one of your target markets.

Page 14: Marketing Plan
Page 15: Marketing Plan

Definition

Approach

Definition

Approach

Definition

Approach

Definition

Approach

Definition

Approach

Definition

Approach

Definition

Approach

Definition

Approach

Definition

Approach

Page 16: Marketing Plan

Number of competitors, qualitydifferences, other differences,

switching costs, customer loyalty, costsof leaving market, etc.

Time and cost of entry, specialist knowledge, economics of scale, costadvantages, techonolyprotection, barriers to entry, etc.

Number of suppliers, size ofsuppliers, uniqueness ofservice, your ability to substitute, cost of changing, etc.

Number of customers, scopeof orders, differencees

between competitors, pricesensitivity, ability to

substitute, cost of changing, etc.

Substitute performance, cost ofchange.

Page 17: Marketing Plan

Estimated customersImportant competitors

Estimated customersImportant competitors

Estimated customersImportant competitors

Estimated customersImportant competitors

Estimated customersImportant competitors

Page 18: Marketing Plan

TIME

AMOUNT / VALUE

Market volume

Sales volume provider A

PERIOD 4PERIOD 3PERIOD 1 PERIOD 2

1

5

6

3

2

4

Sales volume provider B

Sales volume provider C

MARKET GROWTH

Page 19: Marketing Plan

CAUSE 1 CAUSE 3CAUSE 2 CAUSE 4 CAUSE 6CAUSE 5( innovation, PEST factors, event, etc. )

( innovation, PEST factors, event, etc. )

( innovation, PEST factors, event, etc. )

( innovation, PEST factors, event, etc. )

( innovation, PEST factors, event, etc. )

( innovation, PEST factors, event, etc. )

Page 20: Marketing Plan

0,00 %

0,00 %

0,00 %

0,00 %

0,00 %

0,00 %

PRODUCT NAME AND FUNCTION

PRODUCT NAME AND FUNCTION

PRODUCT NAME AND FUNCTION

PRODUCT NAME AND FUNCTION

PRODUCT NAME AND FUNCTION

PRODUCT NAME AND FUNCTION

COMPANY 1

COMPANY 2

COMPANY 3

COMPANY 4

COMPANY 5

COMPANY 6

Page 21: Marketing Plan
Page 22: Marketing Plan

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Page 23: Marketing Plan

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Page 24: Marketing Plan

Characteristics:

Core motive:

FEATURE A

FEATURE B

INDIVIDUAL

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Characteristics:

Core motive:

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Characteristics:

Core motive:

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Page 25: Marketing Plan

PLACEHOLDER % A

B

C

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

PLACEHOLDER

Page 26: Marketing Plan

low

low

medium

med

ium

high

hig

h

A-Type customer B-Type customer C-Type customer

A A

A

B

B

B C

C C

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CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

Page 27: Marketing Plan

Customers who bought after they reclaimed.

Orders or purchases reclaimed. Customers who reclaimed.

Customers who bought multiple times.

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Page 28: Marketing Plan

Feedback on products orservices.

Feedback on products orservices.

Feedback on products orservices.

Feedback on products orservices.

Feedback on products orservices.

Feedback on products orservices.

Feedback on products orservices.

Feedback on products orservices.

Page 29: Marketing Plan

CRITERIA / REQUIRMENT EXPECTATION

WEIGHT

[ W ( 0-1 ) ]

DEGREE OF FULLMENT [ E ]VALUE

NO. POOR GOOD EXCELLENTAVERAGE

1 2 3 4 5 6 7 8 9 10

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TOTAL SCORE

[ W ] * [ E ]

Page 30: Marketing Plan

1

2

2

2

3

3

4

4

5

6

6

7

7

10

8

18

9

16

10

12

DETRACTORS PASSIVES PROMOTORS This text can bereplaced with

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NET PROMOTOR SCORE

+ 5% PROMOTORS - % DETRACTORS

Page 31: Marketing Plan

Sum up the most important features of your target group.

e.g. age, sex, income, consumer behaviour, etc.

Milleu, living situation, mobility, political orientation, values, interests, etc.

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BUYING MOTIVATION

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Page 32: Marketing Plan

Shortcomings Reasons / Explanations MeasuresNO.

Shortcomings of the customersatisfaction service

Problem description andreasons

Improvement measures1

Shortcomings of the customersatisfaction service

Problem description andreasons

Improvement measures2

Shortcomings of the customersatisfaction service

Problem description andreasons

Improvement measures3

Shortcomings of the customersatisfaction service

Problem description andreasons

Improvement measures4

Shortcomings of the customersatisfaction service

Problem description andreasons

Improvement measures5

Shortcomings of the customersatisfaction service

Problem descriptionand reasons

Improvement measures6

Page 33: Marketing Plan

TASK TIMENO.

Description / Title XX days1.

2.

3.

4.

5.

6.

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Description / Title XX days

Description / Title XX days

Description / Title XX days

Description / Title XX days

Description / Title XX days

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Page 34: Marketing Plan
Page 35: Marketing Plan

Name the most relevant strenght of thecompetitor

Concentrate on the strenghts relevant to the consumer

Name the most relevant strenght of the competitor

Concentrate on the strenghts relevant to the consumer

Name the most relevant strenght of thecompetitor

Concentrate on the strenghts relevant to the consumer

Name the most relevant strenght of thecompetitor

Concentrate on the strenghts relevant to the consumer

Name the most relevant strenght of the competitor

Concentrate on the strenghts relevant to the consumer

Name the most relevant strenght of thecompetitor

Concentrate on the strenghts relevant to the consumer

Page 36: Marketing Plan

COMPETITOR 1

( logo )

What are potential objectives of this competitor

Think of marketing achievements or productinnovations likely to happen in the near future

COMPETITOR 2

( logo )

COMPETITOR 3

( logo )

Think of ways for your competitor to reach threepotential goals.

What will be the next step?

What are potential objectives of this competitor

Think of marketing achievements or productinnovations likely to happen in the near future

What are potential objectives of this competitor

Think of marketing achievements or productinnovations likely to happen in the near future

Think of ways for your competitor to reach threepotential goals.

What will be the next step?

Think of ways for your competitor to reach threepotential goals.

What will be the next step?

Page 37: Marketing Plan

CRITICAL RESOURCES ( PERFORMANCE POTENTIAL )

NO. POOR MODERATE

COMPETITOR ONE

TOTAL

Product line x

Research and development

Productivity increase potencial

Sales market ( market share )

Marketing concept

Finance situation

Production

Raw materials and energy

Location

Cost situation differentation

Quality of management

Leading systems

1 2 6543

POOR MODERATE

OWN COMPANY

1 2 6543

POOR MODERATE

COMPETITOR TWO

1 2 6543

1 2

GOOD

10987 P

109876543 1 2

GOOD

10987 P

109876543 2

GOOD

10987 P

1098765431

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

Page 38: Marketing Plan
Page 39: Marketing Plan

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Impact on thinking, acting and planning of the company and it’s employees

Page 40: Marketing Plan

MARKETING SALES DEVELOPMENT PRODUCTION ADMIN FINANCE

MANAGEMENT ASSISTANCE

Page 41: Marketing Plan

SUP

PO

RT

AC

TIV

ITIE

S

MAIN ACTIVITIES

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Page 42: Marketing Plan

Instalations

Interior

Liquidity

Reserves

Equipment Possibilities to raise capital

Staff situation

Education

Staff development

Quality of leadership

Business experience

Age structure

Sort

Actuality

Complexity

Insert description and notes in key words

Page 43: Marketing Plan

Brand image ofcompany, separate product brands

Positioning ofcompany marketshare of provider od product brands

Capital resources Number ofemployees, structurequalification andmotivation

Location quality Distribution organization Relation to cooperation and distribution partner

Number of customers

Credit status

Infrastructure

Business locations

Distribution in target area

Customer potential

Customer retention

( loyalty vs fluctuation )

Page 44: Marketing Plan

Research / Development

Know How

Patent

Development status

Marketing concept

Standards

Brands

Technology

Capacity

Productivity

Insert description and notes in key words.

Insert description and notes in key words.

Insert description and notes in key words.

Page 45: Marketing Plan

Procurement systems

Supplier relationship

Purchasing power

Insert description and notes in key words.

Capital requirements

Investment intensity

Organization

Value chain

Insert description and notes in key words.

Insert description and notes in key words.

Page 46: Marketing Plan

DEVELOPMENT

INCEPTION MAINTANANCE

MOTIVATION

PlaceholderPlaceholder

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Factors of influence on your marketing strategy

related to changingworld of work

Factors of influence on your marketing strategyrelated to labour unions

Factors of influence on your marketing strategy

related to legislation

Factors of influence on your marketing strategy related to management practicies

Page 47: Marketing Plan

Environment related tasks

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placeholder text and insert your own text

Economy related tasks

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Society related tasks

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Page 48: Marketing Plan

PHASE 1

Identify the improvement

PHASE 2

Analyze the process

PHASE 3

Develop the optimal solution

PHASE 4

Implement solution

PHASE 5

Check the implementation of the solution

PHASE 6

Standardize the solution

PHASE 7

Plan for future

2

3

45

6

7 1

Page 49: Marketing Plan

Experience, staff, production andmanagement processes

Patents, copyright, design rights, trademarks, etc.

Capital, goods, resources, real estate, production plants, stock, etc.

Insert description and notes in keywords.

Insert description and notes in key words.

Insert description and notes in key words.

Page 50: Marketing Plan

II COMPETENCE GAPS

I COMPETENCE STANDARDS

III STRATEGICALLY RELEVANT KEY COMPETENCIES

IV COMPETENCE POTENTIAL

EXTERNAL ANALYSIS – VALUE OF EXPERTISE

low high

low

hig

h

INTE

RN

AL

AN

ALY

SIS

–C

UST

OM

ER V

ALU

E

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SkillOne

SkillThree

SkillTwo

Page 51: Marketing Plan

not satisfied satisfied highly satisfied CUSTOMER

low

med

ium

hig

h

INC

REA

SE IN

VA

LUE

Page 52: Marketing Plan

1 2 3 4

Identification ofcompanies specificsuccess factors

Derivation of evaluation criteria

Weighing ofevaluation criteria ( optional )

Determination of evaluation scale

Identification of all participants

Evaluation of criteria in relation to competitors

Discussion on extreme values ( positive / negative )

Significant strenght and weaknesses

Creating improvement suggestions

Catalogue of resulting measures

Page 53: Marketing Plan

1 2 3 4 5

Range of service

Pricing

Image

Market share

Market growth

Sales development

Distribution

Sales network

Complaint management

Advertising

Sensitivity to economic situations

Adherence of schedules

Customer structure

Order processing

Customer service

Market research

Sales representatives

Sales planning

Market cultivation

Customer loyalty

Page 54: Marketing Plan

SUCCESS FACTOR

EVALUATION

Range of service

Pricing

Image

Market share

Market growth

Sales development

Distribution

Sales network

Complaint management

Advertising

Sensitivity to economic situations

Adherence of schedules

Customer structure

Order processing

Customer service

Market research

Sales representatives

Sales planning

Market cultivation

Customer loyalty

WEIGHING

LOW MEDIUM HIGH

POOR NEUTRAL GOOD

09 9

Insert spheres depending on characterics

Insert spheres depending on characterics

8 7 6 5 4 3 2 1 87654321

Page 55: Marketing Plan

CRITERIA Opportunities Threats

Market situationMarket structure

Market potential / Market volume

Customer structure

Competitor

Environment / frame conditions

Strenght

Weakness

Laws / Taxes

Society

Ecology

Techonological development

Product range

Prices

Organization / Management

Cash flow

Locations

Marketing perfromance

Innovation ability

Financial resources

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

Page 56: Marketing Plan
Page 57: Marketing Plan

Enter your text here.Enter your text here.

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Page 58: Marketing Plan

Strategic objective for s-b:

Pursuit of new opportunities that match the company’s strenght.

Strategic objective for w-o:

Strategic objective for s-t: Strategic objective for w-t:

Eliminate weaknesses to exploit new opportunities.

Strenghts to ward off threats. Defense strategies as targets for threats.

Page 59: Marketing Plan

MARKET GROWTH

MARKET QUALITY

Profitability of branch

Tolerance for price policy

ENERGY / ACCOMODATION

Interference of accomodation

Influence on profitability

Technological level

Protectability of know how

Intensity of investments

Intensity / structure of competition

Structure of potential costumer

Entry barriers

Distribution requirements

Variability of competition conditions

Substitution possibilities

Existence of alternatives

ENVIRONMENT SITUATION

Economic dependency

Inflation effects

Dependency on legislation

Dependency on public

Risk of public interference

Pollution of nature

TOTAL 1,0

Criteria Weigh Coeff. ( 0,0 – 1,0 ) Index Criteria Weigh Coeff. ( 0,0 – 1,0 ) Index

Page 60: Marketing Plan

Criteria Weigh Coeff. ( 0,0 – 1,0 ) Index

REL. MARKET POSITION

Market share

Size and financial power

REL. R & D POTENTIAL

Status of research

Development vs market position

Growth rate

Profitability

Risk

Market potential

Process efficiency

Cost advantages

Innovation ability

Licence relations

Adaptability

REL. EMPLOYEE QUALIFICATION

Proffesionalism and culture

Innovation climate

TOTAL

REL. PRODUCT POTENTIAL

Potential increase of productivity

Environment friendly production

Delivery conditions

Innovation potential

1,0

Criteria Weigh Coeff. ( 0,0 – 1,0 ) Index

Page 61: Marketing Plan

RELATIVE COMPETITION ADVANTAGE

MA

RK

ET A

TTR

AC

TIV

ENES

S A

C

B

low medium high

low

med

ium

hig

h

Page 62: Marketing Plan
Page 63: Marketing Plan
Page 64: Marketing Plan

Insert company vision

Is the process to reach the vision in action ?

Which steps have already beenimplemented to get it on it’s way?

Insert company vision

Which steps need to be done to reach vision?

How can steps be implemented?

Insert company visionAre there any obstacles to overcome?

How can these be circumuented?

Which goals can be deducted fromthe companys’ visions and theirstatus quo ?

How can these goals be reached on the short term? ( concrete steps and measures )

Goals and targets

Page 65: Marketing Plan

TARGET:

Enter your target text here.

STATUS

Enter your target text here.

STATUS

Enter your target text here.

STATUS

TARGET: TARGET:

PROJECT PROJECT PROJECT PROJECTPROJECT

TARGET:

Enter your target text here.

STATUS

Enter your target text here.

STATUS

TARGET:

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STATUS

TARGET:

Page 66: Marketing Plan

TAR

GET

VA

LUE

I.E.

REV

ENU

E

PRESENT PLANNING HORIZON

Core business

Development limit

Potential core business

New business

STRATEGIC GAP

OPERATIVE GAP

TIME

Page 67: Marketing Plan

Close connection to general economiccompany objectives

Revenue / profitability

Profit contribution / return – on – investmet ( ROI )

Growth ( revenue / sales / profit )

Rationalizing

Capacities

Security ( risk distribution )

Market position / market share

Connecting to mental processes ofbuyer ( purchase behavior )

Customer retention

Customer satisfaction

Name recognition

Attitude ( image / sympathy )

Repurchase rate

Level of distribution

Effects of knowledge

Strenght of purchase intention

Page 68: Marketing Plan

Retention of the economic and legal independency, increasingdevelopment of flexibility

Increase in sales, improvement of company image

Preparation of contract conclusions

Managing consumer data, raisepurchase interest, increasing

popularity of brand

Page 69: Marketing Plan
Page 70: Marketing Plan
Page 71: Marketing Plan

RELEVANT MARKET Placeholder

Placeholder

Placeholder

Placeholder

Placeholder

PRODUCTS TO BE EVALUATED

GEOGRAPHICAL SCOPE

SELECTION METHOD FOR EVALUATED PRODUCTS Placeholder

APPROACH

SURVEY METHOD

Page 72: Marketing Plan

How are the research objects defined?

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What is theoretical benefit of measure?

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Where will the objects be used?

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How frequently is the survey conducted?

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What are the estimated costs?

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How many employees are surveyed?

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Page 73: Marketing Plan

TASK TIMENO.

Description / Title XX days1.

2.

3.

4.

5.

6.

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Description / Title XX days

Description / Title XX days

Description / Title XX days

Description / Title XX days

Description / Title XX days

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Page 74: Marketing Plan

Summarize the results ofthe survey

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CATEGORY 1

CATEGORY 2

CATEGORY 3

CATEGORY 4

Summarize the results ofthe survey

CATEGORY 1

CATEGORY 2

CATEGORY 3

CATEGORY 4

Summarize the results ofthe survey

CATEGORY 1

CATEGORY 2

CATEGORY 3

CATEGORY 4

Summarize the results ofthe survey

CATEGORY 1

CATEGORY 2

CATEGORY 3

CATEGORY 4

Page 75: Marketing Plan
Page 76: Marketing Plan

PRICE

PERFORMANCE

highlow

low

high

“STUCK-IN-THE-MIDDLE”

Security distance

I: OVER REACHING STRATEGYIII: PRICE / AMOUNT STRATEGY

Outspacingstrategy

Outspacingstrategy

II: PREFERENCE STRATEGYIV: ADVANTAGE STRATEGY

Page 77: Marketing Plan

Price / costs Standard product

Limited need

Price elastic

Performance Quality uniqueness

Specific need

Relatively price - inelastic

COST ADVANTAGEPERFORMANCE ADVANTAGE

COMPETITIVE ADVANTAGE

OV

ERA

LL M

AR

KET

SUB

-M

AR

KET

DEG

REE

OF

CO

MP

ETIT

ION

Page 78: Marketing Plan

Marketpenetration

Productdevelopment

Marketdevelopment

Diversification

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Page 79: Marketing Plan

Customer individual market development

Standardized market development

Individualisation of customer relationship

Leve

lof

ind

ivid

ual

isat

ion

of

a p

rod

uct

Individualisation degree of customer relationship

highlow

hig

hlo

w

Individualisation of product

Page 80: Marketing Plan

What is the central orientation of the marketing strategy ?

Concentration of companys’ activities on particularly attractive and promising market

In which market is the company active ?

How does the planning process impact the management and employees? Who has to contribute?

Determination of market entry time in complience of the previous development and production effort

When will the company become active on the market ?

Page 81: Marketing Plan

Product innovations

Product improvement

Product differentiation

Marking

Naming

Service performance

Assortiment planning

Packaging, etc.

Price

Price deduction

Rebates and discounts

Delivery conditions

Payment conditions

...

Media advertisement

Sales promotion

Direct marketing

Public relations

Sponsoring

Fairs

Exibitions

Employee communication...

Distribution systems

Sales organization

Logistic systems...

Page 82: Marketing Plan

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Page 84: Marketing Plan

“Product”

“Place”

“Price”

“Physical facilities”

“Promotion”

“Process”

“Personnel”

Page 85: Marketing Plan
Page 86: Marketing Plan

Subcategories of product line

Relatedness of productswithin the category

Number of products in one product line

Line 4

Line 1Line 2

Line 3

0

5

10 0

5

10

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Page 87: Marketing Plan

Briefly describe strenghts in relation to customer satisfaction, competition, etc.

Weaknesses concerning productquality, range of product line anddevelopment potential.

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Page 88: Marketing Plan

Characteristic A1 ( opposing A2 )

Product Product

Characteristic B2 ( opposing B1 )

ProductProduct

Product

Product

Characteristic A2 ( opposing A1 )

Product Product

Characteristic B1 ( opposing B2 )

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SALE

S A

ND

PR

OFI

T

Development Introduction Growth Maturity Saturation Degeneration Elimination If you don’t want to use the style and size of the font as used in this placeholder it’s possible to replace it by selecting different options.

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Page 90: Marketing Plan

Sensory characteristics of the product which couldbe used for marketing ( such as smell, colors, sounds, music, etc. )

Material, product design, jingle, sound, logo, audio branding, etc.

Pictures or testimonials which can stir up emotions, memories, desires and wishes of the customer

Active engagement with the product ( direct or indirect ) for example via social media channels, blogs, promotions, cultural events, sweeps takes

Marketing actions which invite customer to interact, move, or use the product in ceratin way

Page 91: Marketing Plan

SUPPORT

TECHNOLOGY

LANGUAGE

MANAGEMENT

FUNCTION

PRODUCT

DESIGN

ADVERTISING

IDENTITY

HISTORY

Warranty

Presentations

Press releases

Directmarketing

Print products

Website

Socialnetworks

Place ofaction

Testimonials / Brand Ambassadors

Interactivity

Sensovialexperience

Page 92: Marketing Plan

TALK

Style

Rhetoric

Wording

HISTORY

Tell stories

Show episodes

Shapes

SYMBOLS

Protagonists

Figures

Place of action

SENSORICS

Sensorial experience

Stimulation of senses

Noises / Colors

Page 93: Marketing Plan

Product design Brand in relation to other brands on the market

Difference in performance compared with competitive offerings

Standarded quality No specials, action prices or sales

No specials, action prices or sales

Perception and recognition of product on market through advertising

1 2

Packaging

Trademark

3

4

Consistency high quality

5 6 7

Page 94: Marketing Plan

CORPORATE DESIGN

APPEARANCE : logos, fonts, color, layout.

BEHAVIOR FROM INSIDE TO OUTSIDE: to employees, customersand suppliers

CORPORATE COMMUNICATION

CORPORATE BEHAVIOR

INTERNAL AND EXTERNAL CORPORATE COMMUNICATION: press releases, ads,

posters, TV, spots, staff newspaper, customermagazine, website, banners, company

celebration, trade and show appearance, packing design

Page 95: Marketing Plan

Education & Training

Paymentterms

On-site service

Customersupport

Guaranteewarranty

Maintenance & care

Construction & installation

Free delivery

CUSTOMER BENEFIT( product related service )

ACTUAL BENEFIT( product appearance )

EXTEND PRODUCT( product related service )

Page 96: Marketing Plan

STARS

MA

RK

ET G

RO

WTH

RAT

E

RELATIVE MARKET SHARE

lowhigh

hig

hlo

w

QUESTION MARKS

POOR DOGSCASH COW

Product

Product

Product

Product

Product

Product

Product

Product

The size of bubble represent revenue / volume

10

5

02 1 0

Product

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RELATIVE COMPETITION ADVANTAGE

MA

RK

ET A

TTR

AC

TIV

ENES

S

low

low

medium

med

ium

high

hig

h INVESTMENT OR RETREAT

INVESTMENT KEEP MARKET LEADERSHIP

ABSORPTION AND GRADUAL DIVESTMENT

TRANSITION GROWTH

DIVESTMENT ABSORBTIONABSORPTION AND GRADUAL DIVESTMENT

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Row

1

2

3

4

5

6

7

8

9

10

Marketrelationship

value inrows

Relative weight

Weightsimportance

Direction of improvementColumns 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Competitive analysis

Pla

ceh

old

er1

Pla

ceh

old

er2

Pla

ceh

old

er3

Pla

ceh

old

er4

Pla

ceh

old

er5

Pla

ceh

old

er6

0 1 2 3 4 5

Target or limit value

Difficulty

Max relationship value in columns

Weight / Importance

Relative weight

WEAK RELATIONSHIP

+ +

POSITIVE CORELATION+

NEGATIVE CORELATION-STRONG NEGATIVE CORRELATION

Objective is to minimize

Objective is to maximize

Objective is to targetx

STRONG POSITIVE CORRELATION

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Page 100: Marketing Plan
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low

hig

h

low high

Product

Product

Product

Traditional approach with the lowest possible price for the

product.

Target specificcustomer through

high price level.

Price of the servicecorrespond exactly to

the customer value.

Page 102: Marketing Plan

TIME

PR

ICE

Low price strategy ( promotion price strategy )

“Follow the free” strategy

Penetration strategy

Absorbtion strategy ( skimming price strategy )

Premium price strategy

INTRODUCTIONMILESTONE

MILESTONE MILESTONE

MILESTONE

Page 103: Marketing Plan

PRICE

SALE

S

B

A C

UNIT COST YOUR PRICE

YOUR PROFITS

YOUR SALES

lost profits

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Page 105: Marketing Plan

DESCRIPTIONLogistic, travel time, costs, price difference

DESCRIPTIONYou can insert your text

here.

DESCRIPTIONYou can insert your text

here.

DESCRIPTIONYou can insert your text here.

DESCRIPTIONYou can insert your text here.

Page 106: Marketing Plan

Locally or onlineRespective fees for company and / or customer

Does the time of order / deliverycoincide with payment ?

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Attracting newcustomers

Attracting new customers

Attracting new customers

Attracting new customers

Increase brand recognition

Lead generation Product differantiation

Influence decision makers

Page 109: Marketing Plan

REA

CH

REA

CH

ABOVE THE LINE

Classical marketing | recognizable for everybody

BELOW THE LINE

Alternative marketing | mainly visible only for targeted group

Low frequency Medium frequency High frequency

HIGH PRIORITY MEDIUM PRIORITY LOW PRIORITY

TV

PRINT

Event marketing

Sponsoring

SEOOnline

marketing

PublicRadio

PR

Mobile marketing

Fairs & exibitions

Direct marketing

Product placement

Cinema

Page 110: Marketing Plan

Action / measure Medium Scope

TV spot ( example )TV stations A, B, C, D

Geographic & frequency

Targeted group Frequency

DefinitionContacts / Person

BudgetGRP CPM

240 GRP Gross rating point

xx.xx. $ xx.xx. $ - costper mile

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Task 1

Task 2

Task 3

Task 4

Task 5

Name / initials

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Page 112: Marketing Plan

CONTACTSFrequency of addressing

the target persons

INTENSITY

The number of appliedmedia ( mediamix )

REPETITIONFrequency and timely intervals of

the contacts.

DOMINANCESize, formats, advertising

and spot lenghts

IMPACTDesign of advertising

RANGEPercentage of the reached

target group

Page 113: Marketing Plan
Page 114: Marketing Plan

LOCAL REGIONAL NATIONAL INTERNATIONAL MULTINATIONAL GLOBAL

Page 115: Marketing Plan

Inte

grat

ion

adva

nta

ge

Differentiation advantage

highlow

hig

hlo

w

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Page 116: Marketing Plan

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PRODUCTION DISTRIBUTION RETAIL CUSTOMER

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MANUFACTURER WHOLESALER RETAILER CUSTOMER

Page 117: Marketing Plan
Page 118: Marketing Plan

EXPENCE ITEM Product 1 TOTAL

Public relation

Product 2 Product 3 Product 4

Advertisement

Cost of supplies

OVERALL EXPENDITURE

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $

xx $ xx $ xx $ xx $ xx $

Page 119: Marketing Plan

TASK TIMENO.

Description / Title XX days1.

2.

3.

4.

5.

6.

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Description / Title XX days

Description / Title XX days

Description / Title XX days

Description / Title XX days

Description / Title XX days

Placeholder to add your text.

Page 120: Marketing Plan

TASK A TASK C

TASK B

TASK F

TASK 3

TASK D

TASK 3

TASK 3

TASK 6

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Page 121: Marketing Plan

Sale

s (

00

0 T

ho

usa

nd

s )

Month

salesmarketing expense

jan feb mar apr may jun jul aug sep oct nov dec

10

20

30

40

50

60

70

80

90

100

110

120

0

Page 122: Marketing Plan
Page 123: Marketing Plan

OPPORTUNITY

Characteristic A1 ( positive, opposing A2 )

STRONG CHANGE

STAGNACY THREAT

Scenario 1

Characteristic B2 ( intense, opposing B1 )

Characteristic A2 ( negative, opposing A1 )

Scenario 3

Characteristic B1 ( moderate, opposing B2 )

Scenario 2

Political, economical or socio-cultural opportunities affecting your strategy

Political, economical or socio-cultural opportunities affecting your strategy

Page 124: Marketing Plan