marketing plan for sandeman portwine

19
Sabrina Tosti Guerra Nikolas Vogt Maria Clara Neves João Nuno Guerra 13.12.2011 Marketing Plan Sandeman Port wine in 2012

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Final project for Marketing Planning class in MSc program at Catolica Lisbon

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Page 1: Marketing Plan for Sandeman Portwine

Sabrina Tosti GuerraNikolas Vogt

Maria Clara NevesJoão Nuno Guerra

13.12.2011

Marketing PlanSandeman Port wine in 2012

Page 2: Marketing Plan for Sandeman Portwine

Agenda

I. Current Situation• Portfolio Analysis• Marketing Strategy and Financials/Budget

II. Environment Analysis• Macro- and Microenvironment

III. SWOT Analysis

IV. Marketing Actions• Marketing Objectives and Target Market• Marketing Strategy and Tactics• Implementation and Evaluation

V. Conclusion

2

Page 3: Marketing Plan for Sandeman Portwine

George Sandeman (Chairman)3Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 4: Marketing Plan for Sandeman Portwine

Company and Mission

• Sogrape: one of the major players in the Port business, exports to about 125 countries

• Mission Statement of Sandeman: “Famous for pleasure”

“As tastes and habits change, people are learning to experiment, chilling their red wine, serving white wines with meat and red wines with fish…Sandeman, too, is experiencing a renaissance as aficionados try new ways of serving it – no longer just as an aperitif or dessert wine, but as an accompaniment to haute cuisine (…)”George Sandeman.

4

• George Sandeman: Scottish merchant who founded Sandeman

• The Don: Spanish caballeros de Jerez in a Portuguese student’s cape and wide-brimmed hat

• 200 years after, Sandeman is distributing their products in more than 55 markets

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 5: Marketing Plan for Sandeman Portwine

Sandeman Portfolio Analysis

Sandeman

Port Wine

Tawny-10;20;30; 40 years old

-Ruby-Vau Vintage

-Vintage-White-Apitiv

-Imperial Reserve

-Founders Reserve

-etc

Red Wines

-Confradeiro Reserva Red

2000;-Confradeiro

Reserva 2002

Cocktails

-Caipe Sandeman;

-Cream cocktail-Bliss

-Cosmo-Crushe

-Fizz-Hot

-Imperial on the Rocks

-etc

Sherry

-Armada-Character-Don Fino-Dry Seco

-Medium Dry-Rare Fino

-Rich Golden-etc

Madeira

-Fine Rich-Rainwater

Brandy

-VVO Solera Gran

Reserva;-Capa Negra;

-Capa Real;-Imperial.

5

Page 6: Marketing Plan for Sandeman Portwine

Why Tawny?6

Most promising outlook in Sandeman’s portfolio

Accounts most for the company’s sales

Known for its fruit and style of a great Port Wine, but also with an added finesse

Old type but still versatile

Fits as an aperitif, digestive or even during meals

Awards

Page 7: Marketing Plan for Sandeman Portwine

Marketing Strategy

Among first companies to label and advertise its wines Different languages and markets

Networks in production and distribution with partners

7

Television

Sandeman Website

Cooking magazines

WebsitesAdvertisement

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 8: Marketing Plan for Sandeman Portwine

Financial Status

Revenue: 26,42 Mln €Profit: 2,32 Mln €RoS: 8,78%

8Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Inconsistent and low marketing

investment

102 091€ on commercial,

marketing and distribution

(deferred costs)

60 932€ on marketing expenses

25,4% of 641 200€ other

current operating assets

Page 9: Marketing Plan for Sandeman Portwine

9

Macro: Declining revenues but social connection

• Regulation of production & growing(by CMO & SIVV)

• Possibility of increase of VAT on Port(by ~10%)

Political

• Positive outlook regarding global economy

• Shrinking Port wine market since 2007(decrease of 4% in 2011 compared to 2010)

• Exportation of Port wine declined by 5%

Economic

• Strong social connection to Port wine,especially in Portugal and England(The Methuen treaty)

Social

• Low innovation (mostly incremental regarding production procedures)Technology

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 10: Marketing Plan for Sandeman Portwine

Main Competitors Brand Future Strengths

Aims at values like Freedom, Passion and Dreams

• Versatile brand with unique drinks • Positioned as contemporary Port wine

brand

Emphasis on the quality and techniques

• Well-known for quality old port wines• Often first-mover with new products• Only completely independent

exporter

Focuses on the simplicity and the national spirit of its products

• Brand represents quality• Focuses efforts especially on Portugal

Combine art with the special characteristics of the location

• Churchill’s quiet recent brand and less traditional

• Positioned as high quality “boutique”

Specialized on innovation and has established new products markets (e.g. "Croft Pink“)

• Traditional methods and the highest quality grapes

• One of the best vineyards in the Douro Valley

10

Micro: Lots of brands but lack of clear positioningCurrent Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 11: Marketing Plan for Sandeman Portwine

• Brand

• High quality

• Premium positioning on port wine market

• Sogrape Group network

• Production technique

Strengths Weaknesses

ThreatsOpportunities

• Limit amount of qualified labor force

• Lack of promotion

• Inconsistent marketing investments

• Domestic leadership in production (PT)

• Globalization & International trade

• Increasing level of cooperation between final producers and intermediaries

• Shrinking market

• Switch to low-quality brands

• Increasing importance of new producers

• Ongoing industrial concentration

• Imitation of premium products by white labels

I n

t e

r n

a l

E x

t e

r n

a l

Inconsist. marketing

investments

Shrinking market

Low-quality brands

Imitation of products

Brand

Premiumpositioning/

quality

Sales growth

Increasing cooperation

Leverage brand, premium position and increasing cooperation to overcome threats and weaknesses.

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 12: Marketing Plan for Sandeman Portwine

12

Marketing Objectives

• Increase sales by 10% (BE, UK and PT)

• Increase marketing spending to 415 700 € by an increase of 155% through an investment of 252 700 € (budget for 2010 was 163 000 €)

Sales Market share Expenses

Short term: Long term:• Increase share of

marketing spending in FR by 25%

• Strengthen product and brand awareness (emotional touch)

• Find strategic partners for development of new sale channels (optimization and modernization) Recommendation: Not addressing the US market!

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Sales + 5 %(i.g. -3,6 %)

Sales + 10 %(i.g. -11,9 %)

Sales + 25 %(i.g. -21,6 %)

Sales + 5 %(i.g. +7,2 %)

Page 13: Marketing Plan for Sandeman Portwine

Who is the target?13

Premium- differentiation strategy:

Tawny Port Wine

Aggressive marketing and

distribution strategies

One mission: “Famous for Pleasure!”

Medium to high income adults, who frequently buy Port wine and drink it as a digestive, appetizer or social drink. High level of education.

• restaurants• bars• catering companies

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Business-to-business Business-to-consumer

Page 14: Marketing Plan for Sandeman Portwine

Marketing Mix and strategies14

Product strategy

Tawny Port wine:

• award-winning-quality

• special packaging

• combination with haute cuisine

• no imitation

Price strategy

Current price:

• average pricepremium in thetop 5 markets equals 5,80 €

• no lower price, strong brand image

Promotion strategy

Pull strategy:

• interactive and emotional marketing

• social media, event-, press- and outdoor-promotion

• brand-fitting testimonial

Placement strategy

Selective strategy:

• relationships with upscale restaurants

• website (purchases)

• Sandeman’s Port wine Museum

13,74 €/1L (average)

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 15: Marketing Plan for Sandeman Portwine

Marketing tactics15

Testimonial and slogan

"Tawny Porto. Every drop is full of pleasure."

• Upscale airlines

• Social Media

• Product package

• Restaurants

• Trade marketing

• Events

Reference Ad

Tawny Porto ExperienceSatisfaction

and relaxation

Full pleasure

Premium character

António Banderas

Page 16: Marketing Plan for Sandeman Portwine

16

Airport Billboard Golf magazine

Packaging with quality seal

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 17: Marketing Plan for Sandeman Portwine

Implementation 17

Art Events

Life-Style magazines

Specialized Magazines

Restaurants

Booths

Flight's brochures

Social Media

Outdoors

Campaign Development

Coluna1Starting Date

Jan Feb Mar Apr May Jun Jul Aug Sept

150.000 €

32.500 €

2.000 €

5.000 €

5.000 €

2.000 €

6.200 €

30.000€

20.000 €

Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Page 18: Marketing Plan for Sandeman Portwine

Evaluation and Control

Sales◦ Direct purchases online purchases consumer behavior

Market Share◦ Worldwide trend- industry◦ Competitors’ market share

Brand awareness ◦ Understand costumers’ perceptions

and satisfaction

Three levels of assessment◦ Company-wide◦ Department◦ Individual

18Current Situation || Environment Analyses || SWOT Analysis || Marketing Actions || Conclusion

Well defined premium image

Balanced investment aiming at long-term

impacts

Win customers’ loyalty

Page 19: Marketing Plan for Sandeman Portwine

19

Thank you for your attention!Sources:

Conference Board: Global Economic Outlook 2012 (retrieved on 30.11.2011) –

http://www.conference-board.org/data/globaloutlook.cfm

Lopes, T. S. (2005). “Competing with Multinationals: Strategies of the Portuguese Alcohol Industry”. Business

History Review, 79: 559-585.

Loureiro, N., & Fernandes, P. (Eds.) 2011. Port wine characterisation and positioning in Portugal: XV Congreso

Internacional de Investigación en Ciencias Administrativas AC (ACACIA). Universidad Veracruzana. Universidad

Veracruzana,, Mexico

Protected Designation of Origin (retrieved on 2.11.2011) -

http://europa.eu/legislation_summaries/other/l21303_en.htm

Rebelo, J., Correia, L. & Vaz Caldas J. (2007). “Globalization and wine business: Port wine” (retrieved on 23.11.2011) -

http://ageconsearch.umn.edu/bitstream/9448/1/sp07re03.pdf

Sandeman Website (data for product description, logo, packaging, etc. retrieved on 20.11.2011) -

http://www.sandeman.eu

Sogrape BrandScience Case, 2004 (retrieved on 21.10.2011) -

http://www.brandsciencenetwork.com.pt/pdfs/conference/Sogrape.pdf

Sogrape, SGPS, S.A. Annual Report 2010 (retrieved on 15.10.2011) -

http://www.sograpevinhos.eu/pdf_info_fin/rel_cons.pdf

Vinho do Porto (03-2007) by Instituto Superior del linguas e administraçao (ISLA)

Wines of Portugal (retrieved on 31.10.2011) - http://winesofportugal.info/pagina.php?codNode=18091&market=2