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Improving Caregiver Satisfaction and Patient Quality of Care

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Improving Caregiver Satisfaction

and Patient Quality of Care

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 2

Agenda

Welcome

Virtual Clinical Workstation

Clinical Challenges

Solution

Integrated Technologies

Virtual Clinical Workstation Demo

Q&A

Coretek Team

Sponsors

Ipad and Gift giveaway

.

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 3

The Challenge

Accessing Data in a Clinical Environment Productivity Loss

Repetitive logins (Providers need to access applications 40-80 times per day)

Need to remember multiple passwords to multiple systems

Long login times (Timed at 3 minutes for each login before being productive)

Lack of consistent look and feel to the desktop/device

Costs More devices needed to provide data access points

Many hospitals do not have the space for the additional devices

Increased IT support costs for increased number of devices

Security User specific logins required (HIPAA)

Patient data can’t be displayed on unattended workstations

Patient data on the local workstation (concern if device is stolen)

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 4

Process for Finding & Securing Patient Data

FindPatient

(5 seconds)

Navigate to Data(5 – 60 seconds)

Transition User(30 – 120 seconds)

Sign Into Application

(10 – 25 seconds)

~ 2 minutes to access patient data

Impact:Satisfaction and productivity suffers

Consumes 30% of caregivers’ time Less time spent with patients

Liability 80% of encounters lack important

information

Non-Compliance Users share passwords Puts patient privacy at risk

Repeat 4 – 6 times per patient encounter ~8

minutes

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 5

Improving Caregiver Satisfaction & Patient Quality of Care

What is a Virtual Clinical Workstation?

An end-to-end solution with 3rd party authentication, single sign on, and roaming

Utilizes local end point or back end server resources dependent on the individual needs of the application while presenting them seamlessly to the end user

Can be accessible from anywhere from any device

Can be integrated with the current infrastructure to provide a fast, secure, and stable end user experience and leverage current investments

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 6

Clinical Workflow

1. Fast Login to Desktop– Card/Badge, biometric, password, etc. 10 sec

Initial, 5 sec Reconnect – Single Sign-on Instant access to apps

2. Individual Desktops– Custom for each user by role– Seamless redirection to locally executed

applications

3. Kiosk – Demo here today– Fast user switching, single key disconnect

4. Roaming– Active desktop follows the user to each device

5. Remote Access– Remote access through a secure browser session

Doctor’s

Clinic

Hospital 1 st Floor

Hospital 2 nd Floor

Clinical Workflow Helps Enforce HIPAA Access Controls

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 7

Clinical Workflow

What does it take?

An End to End Approach:

Components that must integrate seamlessly to provide maximum performance and functionality

Presentation Layer

End-User

Connection Broker

ApplicationsSSO Agent Credential Store

End-Point

Authentication Device

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 8

Key Value Propositions

Doctors save up to six minutes per patient in daily rounds Give Doctor’s and Nurses up to 1-2 hours per day back post EMR

implementation Increases EMR adoption and satisfaction rates of clinical staff

Improves Patient Care

Improves Security

Role-based access Positively identifies clinicians through strong authentication Automatically locks unattended workstations Eliminates the needs for generic ID’s and sharing ID’s Centrally manages access Helps achieve Better overall HIPAA compliance

Improves Financial Metrics

30-70% less capex than a VDI implementation, e.g. 3x more session density on servers; 90% less SAN space; no Microsoft VECD licensing

Up to 30% less devices required for EMR deployment Time in between PC refresh cycles can be doubled Potential to replace PC’s with thin client’s at less than half the

cost of a PC Full IT investment payoff in 12-14 months With clinician productivity increases, ROI can be less than 12

months

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 10

Integrated Technologies

HostedShared

StreamedVHD

LocalVM

HostedVDI

RemotePC

Rob Elliot, Sales Engineer

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 11

Integrated Technologies

Dave Childs, Regional Manager

Zero Client

Thin Client Mobile Thin Client Cloud

PC

Powerful

P20 Wyse Xenith Pro R class Z class Xm class Z class

Mainstream

Wyse Xenith C class V class Le Xc class R class

Value

E01 (education only) T class C classPerf

orm

ance

Flexibility

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 12

Integrated Technologies

Randy Meader, Regional Manager

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 13

Integrated Technologies

Michael Lepo, Regional Manager

04/15/2023 Copyright © 2011 by Coretek Services. All Rights Reserved. 14

Virtual Clinical Workstation

Demonstration