marketing research 4243 library resources frederic murray assistant professor mlis, university of...

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Marketing Research 4243 Library Resources Frederic Murray Frederic Murray Assistant Professor Assistant Professor MLIS, University of British Columbia MLIS, University of British Columbia BA, Political Science, University of Iowa BA, Political Science, University of Iowa Instructional Services Librarian Instructional Services Librarian Al Harris Library Al Harris Library [email protected]

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Page 1: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Marketing Research 4243Library Resources

Frederic Murray Frederic Murray Assistant ProfessorAssistant ProfessorMLIS, University of British ColumbiaMLIS, University of British ColumbiaBA, Political Science, University of IowaBA, Political Science, University of Iowa

Instructional Services LibrarianInstructional Services LibrarianAl Harris Library Al Harris Library [email protected]

Page 2: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

What We Are Going to Do

• Resources for Topic Selection

• Resources for Market Research

Page 3: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Market Research Project

I. Proposal

II. Analysis

III. Presentation

Page 4: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of
Page 5: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Market Research - Elements1. Size of Market.2. Geographic location of customers.3. Demographic description of customers.4. Market Segmentation on the basis of age, sex, income, education, standard or living etc.5. Analysis of market demand.6. Sales analysis by customers.7. Consumer needs, wants, habits and behavior.8. Dealer wants and preferences.9. Degree of competition and the market end.

Page 6: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Research: Content is Key

• News/trade/academic articles • Company and/or industry profiles • Analyst reports • Consumer and marketing information• International information • Directory information• Raw (mostly financial/economic) data

Page 8: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Olive Oil Markets 2015

• Italy & Spain are largest exporters

• xylella fastidiosa

• International Olive Council (IOC)

• 28 % increase imports of Greek Olive Oil

Page 9: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Leaders in Market Research • Forrester Research

• Gartner

• IMS Health Holdings

• Westat

Page 10: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

New & Improved!

Page 11: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Quick Review

• Search Engines• Databases• Catalogs• Journals (Peer-Reviewed)

• Boolean: And/Or/Not • Keywords

Page 12: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Useful Keywords • Market demand

• Sales analysis

• Consumer needs

• Competition

• Consumer behavior

Page 13: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Topic Selection

•Hoovers D & B Business Blog– Sales & Marketing Trends

• Forrester– Coverage Areas – Latest Research

•Bloomberg Businessweek

Page 14: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Library Business Databases• Business Source Complete• Hoovers• First Search

• Discovery*

Resources for Market Research

Page 15: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Researching the Assignment• Industries• Companies • People

• All Three are options for finding good information

Page 16: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Business Source Complete• Journal/News Articles

• Market Research Reports*• SWOT Analysis *

– Strength/Weakness/Opportunity/Threats

Page 17: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Video Tutorial

Page 18: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Hoovers

• Use Hoovers to review the following criteria:– Industry Information– Challenges– Competitors– Financial Summary– Competitive Landscape– NAICS Code

Attack the Challenges

Page 19: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

NAICS

• North American Industry Classification System

• NAICS is the standard used by Federal statistical agencies in classifying business establishments for the purpose of collecting, analyzing, and publishing statistical data related to the U.S. business economy.

• Standard Industrial Classification (SIC) System (Older)

• http://www.census.gov/eos/www/naics/

Page 20: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Hoovers Database

• Build a List

• Specific Company Information

• Industry Overview

• D & B Business Blog

Page 21: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Video Tutorial 2

Page 22: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Locating the Databases

Page 23: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Using Discovery

• Boolean

• Keywords

• Limiters

• Citations/Folders/Email

Page 24: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Useful Keywords • Market demand

• Sales analysis

• Consumer needs

• Competition

• Consumer behavior

Page 25: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Class Assignment

Page 26: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Authentication Issues

“I can’t get into the library’s databases.”

“I keep seeing the message ‘Login failed: Invalid username, password, or ID number.’”

“I’m trying to search [database] and I can’t get in.”

“My employee ID isn’t being accepted.”

Page 27: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Outlook Usernames and Passwords

i. Have you changed your default Outlook password?

Students must change their default Outlook password before logging

into the library.

ii. Have you forgotten your Outlook password?

Go to Outlook’s password reset link on the Outlook login page. After

the student has successfully reset his/her password, ask them to try

logging into the library again.

iii.Within the last 15 minutes, have you made ten (or more)

unsuccessful library login attempts?

The proxy server will block logins for 15 minutes from any user who

has made 10 or more failed login attempts within a 5-minute period.

You can login again after the block has expired.

Page 28: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Questions?

• Contact me:– Frederic Murray

• 774-7113• [email protected]

Page 29: Marketing Research 4243 Library Resources Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of

Thanks!