marketing reshma(titto sunny)
TRANSCRIPT
TOURISM MARKETINGUNIT:II
TOPICS CONCEPTS OF TOURISM PRODUCT
DEVELOPMENT PRICING OF DIFFERENT PACKAGES VARIOUS MIDDLEMEN IN TOURISM PROMOTIONAL TECHNIQUES
PROMOTIONAL TECHNIQUES
WHAT IS PROMOTION?
Promotion is an element of the marketing mix .
All communication from the marketer to the environment regarding the marketing org: or regarding the product is a promotional activity.
PURPOSE CREATE AWRENESS MAKE A FAVOURABLE ENVIRONMENTMEANS:- customers buy product Employee prefer to work for org: Suppliers be happy to provide raw materials Financiers offer finance for operation
AIMS:-
Inform about product and services Inform changes in the product Generate interest Persuade customers
5 DECISIONS TO MAKE PROMOTION PLANNING OBJECTIVE OF PROMOTION CHOISE OF MIX SELECTION OF MEDIA FORMULATION OF MESSAGE TIMING AND INTENSITY OF CAMPAIGN
Promotion mix4 TOOLS:
ADVERTISING PERSONAL SELLING SALES PROMOTION PUBLICITY
1. ADVERTISINGAdvertisements are paid non personal form of
presenting information regarding a product or service or idea.
Message passed through media. Such as, Newspapers Magazines Journals Radio Television Posters Hoardings Cinema slides etc..
2.PUBLICITY It is an unpaid form of promotion. It refersto the mention of product or service in any
published media like newspapers or trade journals.
Different kinds of publicity
a.) MEDIA Press release Conference Presentations articles
b) ORALIt is the way of mouth publicity and it is very
effective message pass through Intimate family Personal friends Professional colleagues Retailers representatives Producers representatives
c) PUBLIC RELATIONSpublic relations is the deliberate, planned and
sustained efforts to establish and maintain mutually beneficial relationships between organisation and public.
Tools journals?/ news letters Sponsored visits Sponsorship activities Special drivers Interst group meetings
3.PERSONAL SELLINGPersonal selling implies face to face
communication between a seller and a buyer.FEATURES Personal communication Oral messages Flexible Contact with limited number of people
PROCESS
Find prospects Approach Presentation Close sale After sale service
QUALITIES OF A GOOD SALES MAN
Physical qualities Social qualities Mental qualities Other qualities
Matching fundsMatching funds are the funds providing by
government tourism agency for tourist promotion.
Government grantsThese grants are mainly using for Tourist information centre Printed advertising Directional signs to tourist attract
Public promotion:Promotion which is geographically broad
such as regional, state, or national promotion can be effectively accomplished by govt: tourism organistion.
Private promotion Private organisations such as public
carriers, hotels and tour companieshas promoting tourism
Geographical promotionAccording to segments Income and price class Cultural interest Age Service desired Length of stay
4. SALES PROMOTIONIt is the process of stimulate sales by offering
several incentives .it is mainly stimulate short term sales.
SALES PROMOTION TECHNIQUES Point of purchase Trade shows Samples Premiums Coupons After sale services