marlene pietrocola, dnp, mba, rn, nea-bc chair & associate professor, tabor college division of...
TRANSCRIPT
The A, E, I, O, U and Sometimes Ys for the 21st Century Nurse
Marlene Pietrocola, DNP, MBA, RN, NEA-BCChair & Associate Professor, Tabor CollegeDivision of Nursing
Objectives
Identify the external factors that are the driving forces to change
Identify essential professional attributes of the 21st century nurse
Understand how the professional nurse of the 21st century must respond to these changes in healthcare
External ForcesInstitute of Medicine
The Future of Nursing: Leading Change, Advancing Health
Affordable Care ActCMS ReimbursementClinical/Quality MeasuresNursing WorkforceAging Population/Health
Aging Population
Source: U.S. Census Bureau, Population Estimates and Projections
Aging Population
Source: U.S. Census Bureau, Population Estimates and Projections
Response to Forces
Previous strategiesRational persuasionCoercion
Requires a different approachEmpowering self-modification strategy
What is a Vowel?
One of a class of speech sounds in the articulation of which the oral part of the breath channel is not blocked and is not constricted enough to cause audible friction; broadly : the one most prominent sound in a syllable
Merriam Webster
What is a Vowel?
Unlike consonants, each of the vowel letters has more than one type of sound or can even be silent with no sound at all
21st Century Nurse
So why the phonetics lesson?
Simile:Vowels are to the English language as nurses are to healthcare
21st Century Nurse
A = AstutenessE = Emotional IntelligenceI = Informatics SaavyO = OpportunisticU = United
21st Century Nurse
…and sometimes YY = Yielding
Astuteness
Exceptional discernment and judgment especially in practical matters
Keen, sharp, intelligent, perceptive, discerning, artful, crafty
Emotional IntelligenceNursing Research
Effective leadership (Molter, 2001, Vitello-Cicciuo 2002, Cummings et al. 2005)
Coping, stress mgmt., hardiness, conflict style, burnout, nurses health and professionalism (Tjiong, 2000, Humpel et al, 2001, Budnik 2003, Famer 2004, Gertis at al, 2004, Cummings et al 2005, Kooker et al, 2007) Montes-Berges & Augusto 2007, Augusto-Landis et al 2008, Deshpande & Joseph 2009)
Nursing students, academic satisfaction and academic/professional success (dos Santos 1999, Rochester et al 2005, Shanta 2007)
Clinical studies: mental health nurses, HIV/DM medication compliance (Humpel et al 2001, Akerjorder & Severinsson 2004, Samar 2001 , Willard 2003)
Nurses Qualities: empathy, problem-solving, emotional self-awareness, interpersonal relationships (Codier, 2010)
Emotional IntelligenceSelf-AwarenessSelf-ManagementSocial AwarenessRelationship Management
Informatics
Knowing how to use technology is not enough
It must be harnessed
Opportunist
What did you do recently that was opportunistic and what was the outcome?
United
Does one join the profession of nursing?
I would say no—we become a professional
…and sometimes YieldingTending to give way, especially under pressure Flexible; supple; pliable
Professional Nurses’ Response
The Four AgreementsBe impeccable with your wordDon’t take anything personallyDon’t make assumptionsAlways do your best!
Ruiz, D.M. (1997). The four agreements. California: Amber-Allen Publishing, Inc.
Professional Nurses’ Response
Be impeccable with your wordIt starts with abstaining from
Gossip!
Professional Nurses’ Response
Don’t take anything personally“Each person’s opinion is solely the product of their own life and reality.” Jackie Vecchio
Jean Piaget-developmental psychologistMoments of vulnerability Recognize that comments reflect something about the other personLearn how to respond
Professional Nurses’ Response
Don’t make assumptionsMaking assumptionsTaking it personallyLeads to gossiping
Ask questionsVerify information before acting
Professional Nurses’ Response
Always do your bestLife long learningDon’t focus on the rewardA startling example!
Agreements 1, 2, 3 only work if you do your best
Final Thought
Golden Corral
SummaryIdentify the external factors that are the driving forces to change
Identify essential professional attributes of the 21st century nurse
Understand how the professional nurse of the 21st century must respond to these changes in healthcare
ReferencesAmerican Nurses Association. (2015). Code of ethics for nurses with interpretive
statements. Retrieved from http://www.nursingworld.org/DocumentVault/Ethics_1/Code-of-Ethics-for-Nurses.html.
Conger, J.A., Spreitzer, G.M. & Lawler, III, E.E. (eds.) (1999). The leader's change handbook: An essential guide to setting direction and taking action. San Francisco: Jossey-Bass.
Health Professionals and Allied Employees. (n.d.). Putting care first. Retrieved from http://www.hpae.org/political/ACAcampaign/reimbursements.
Ruiz, D. M. (1997). The four agreements. California: Amber-Allen Publishing, Inc. The Institute of Medicine. (2010). The future of nursing: Leading change
advancing health. Silver Spring MD: National Academies Press. The Joint Commission. (2015). Core measure sets. Retrieved from
http://www.jointcommission.org/core_measure_sets.aspxUS Department of Health and Human Services. (n.d.). Administration on aging:
Profile of the older adult. Retrieved from http://www.aoa.gov/Aging_Statistics/Profile/index.aspx.