mary joan crowley doing more with more-milan2012

The Academic Library: Doing more with more

MJ Crowley, DiSG Biblioteca, Sapienza* all images uploaded for educational purposes

Sapienza’s libraries for 140000 students, 4500 faculty, 4.000 staff

•59+ Faculty and Department libraries•3million print monographs and thousands of print journals•10000+, 24/7 online journals, data bases, etc.•25.000+ rare books •PADIS – Online thesis archive

14/04/2011Sapienza's 21st century libraries for a new generation of users

http://www.zoonar.com/829789

Engineering Faculty, Sapienza

• 14000 students• 350 Faculty members• 1 Faculty Library• 6 Department libraries

mary joan crowley- online information 2011 - going mobile

1-12-2011

For 600 years the academic library has

• Guaranteed the organized , delivery and preservation of printed and other content

• Provided a staff trained to support the learning, teaching and research needs and output of the university and community

• Offered an agreed schedule in which services are available

• Ensured the physical facilities necessary to support this

1-12-2011mary joan crowley- online information 2011 - going mobile


Then it all began to change

http://ciber23librarythings.wordpress.com/


1-12-2011

23 library things: collaborate, communicate, converse and share

• A networking-literate professional

• Creating presences and content

• Implementing library services and using information socialnetworking sites

• Leading users to acquire and apply these skills

• A resourse for teaching and research


Facilities

• General equipment• Tables, chairs & sofa for up to

90 people total

• Project storage shelves

• Collection of cables and adaptors

• Projector

• Library

• Fridge

• In Development

• Technical-/Mechanical Equipment

• Screwdriver

• Assorted hand tools

• Netbooks x Linux, 1x Windows

• Scanner

• Ebook readers


Library expenditure % total university expenditure 1982-2012 - http://www.arl.org/


Continuing efficiencies !

• Close print journal subscriptions• Bundle purchasing• Consortial purchasing• Department mergers• Sharing resources• Student collaborators• Reduced staff


• Working together – evolving value of academic libraries

• Value of academic libraries to academic departments and how this can be improved. Explore the connection between academic libraries and departments and identify ways to enhance the working relationship and make it closer.


Megatrends

• By creating a shared

space, we provide access to better facilities than we could each have at home, as well as opportunities to collaborate, learn, and socialise.


Increase collaboration (library-faculty-students-vendors) to expand the role of the library in and beyond the institution


1-12-2011

Megatrends

• Social & Mobile• More than 75% of the Millennials are

now in the workforce with a high number already starting families. Higher education is now dealing with the first wave of post-Millennials. These are two generational cohorts who are, to a major extent, socially connected to their friends, acquaintances, and colleagues forever. The changes already wrought by early stage services like MySpace and Friendster and now in LinkedIn, Tumblr, and Facebook have changed the world and promise to fundamentally put human social behaviours on steroids for exponential changes in the coming years.


Megatrends• An Instant World• Expectations have permanently

changed. I saw this when we first got a fax machine in the 80’s. Users would ask for the research to be sent over within minutes and I’d have to explain that I had to do the research first before I could fax it. Sigh. Now that issue is upon us in greater force. In order to effectively deal with user demands for instant gratification we must get better at the predictive development of answers and resources. Will that be hard? Yes, but we have no choice but to develop the tools to accomplish this.


Megatrends

• Streaming• I grew up with TV and the movies and a

little radio – all separated. Not only has entertainment and news changed as a result of the ability to stream content as video and audio, but the major change that is coming is how this will affect business collaboration and learning. The next ten years will see technological change in what has been traditionally viewed as entertainment-focused activities blossom in the worlds of education, research and business.


Megatrends

• Librarians versus libraries

• Stay current

• Do try outside your comfort zone

• culture of flexibility, adaptability, engagement and excitement about change

• Become indipensible


Megatrends

• The Tablet war


• Information Literacy

• Web evaluation

• Access to research

• Tailored workshops


Megatrends

• Cloud• For those of us who grew up with

installed software and optional upgrades the cloud is a major perception shift. Over the next decade, as all files, software and services move to the cloud, we’ll see the consequences of that change. At a minimum it is likely that we will move past a world where outdated software on laggardly adopters’ devices acts as a boat anchor to overall change. Therefore, the speed of change and improvements will increase.


Megatrends12

• Pop-up Library

• SELFRIDGES today opens its very own pop-up library - a 3,500 square-foot space housing over 15,000 of the world's most inspirational books curated by Penguin, Thames and Hudson, Faber

and Taschen.


Positioning the academic Library for the next generation

http://pushpoppress.com/ourchoice


1-12-2011

Get out from behind the desk to combat disintermediation

• User engagement - go where they are• Join the conversation and figure out how to

wrrk with them and help users find what they want to find

• Create new, added-value distinctive services that have an impact on library users and library usage

• Be a content provider not just supplier • local responsiveness – embed the library

• And remember …face and place do matter and they do affect satisfaction ratings


1-12-2011

The academic library - at the “heart” of the modern university

• Access : virtual and physical access to services, wherever the customer may be

• Support : the information and support customers need to achieve their objectives

• People-focus : working out with our community what they need and then providing it

• Personalised service : the services they require, whatever their needs

• Responsive service : always listening to the users

• Dynamic service : flexible, adaptable to changehttp://www.bl.uk/aboutus/acrossuk/workpub/laser/index.html - Laser Foundation


1-12-2011

Inspiring buzz !

• how e-book readers could be used in a library setting

• explore ways of using new technology in teaching

• respond to explosive use of mobile devices (e-readers, ipads, smart devices, ecc.)


1-12-2011

DISG e-book reader project lesson-based content to go

• Project with a community feel

• Together in the knowledge sharing process

• Right information, at the right time in the right place

• Serve the customer who isn’t there


Ebook market and publishing world……..in turmoil

• Indie publishing

• Emerging roles for University Presses

• One stop shop: agent, publisher, bookseller – Amazon to publish 122 books this autumn, Huffington Post, New Yorker, Vanity Fair…Pottermore

• Penguin withdraws ebook lending, HarperCollins limits numer of eloans

• Tablet wars (82 m by 2015) – DC comics


Turning the Page: The Future of eBooks www.pwc.com


AIE : Italian Publishers Association

• In 2010 e-book spend was 0,04% of print

• By end 2011 20,000 e-titles, 3-4 € milioni spend


Designing the content to fit the medium

• Books purchased only when requested, and informed by usage data (app on the way!)

• Titles loaded into catalogue, rent/buy triggers, simultaneous access

• Sharing non-article forms of scholarship

- (lecture notes, exercises, modelling…)

• Sapienza’s eresources

• Norms and standards

• Approved web content


Patron Driven Acquisition – no big deal !


1-12-2011

Current e-book marketplace

• Just-in-time acquisition

• Patron driven acquisition

• View/loan/purchase option

• Renting/ purchase option

• You like it you keep it

mj crowley- Malaga 2011-Elsevier Library Connect Seminar

26/05/11

Megatrends11 instruct and delight, and … instructs as it delights

•Customised content on our ereaders to inform our users, to promote the use of our premium resources and improve their

information literacy to handle content ubiquity.


Providing incremental value as the library adapts to changes in the value chain

• Established a presence for faculty and students discovering innovative ways to deliver educational content

• Engagement centred, offering a distinctive and revitalised service, reshaped around our users

• Responding to changing cultural needs and expectations

• Supporting self-service, facilitating access and the ediscovery process

• Redefining how the story is told


The Continuing Metamorphosis of the Library

•at the heart of the research and education workflow•organising the community’s knowledge •through an integrated system of networked and traditional resources •making it accessible and useful to a democratic society •throughout a process of lifelong learning.

mary joan crowley doing more with more-milan2012

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