MasbroAn UrbAn PArtnershiP GroUP enterPrise

annual report

2011

Chair,s report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chief exeCutive,s report . . . . . . . . . . . . . . . . . . . . . . . . 2

urban partnership Group . . . . . . . . . . . . . . . . . . . . . . 3

Masbro Children,s Centre . . . . . . . . . . . . . . . . . . . . . . 5

parentinG support serviCe . . . . . . . . . . . . . . . . . . . . . 7

Masbro Youth Club . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

older people,s serviCe . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Careers adviCe & GuidanCe . . . . . . . . . . . . . . . . . . . . 13

Masbro suMMer partY . . . . . . . . . . . . . . . . . . . . . . . . . 15

aCCounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

list of volunteers & aCknowledGeMents . . . 20

Contents

21

In a year which has demonstrated how fiercely competitive the funding environment has become, we have been successful in securing a number of contracts for careers advice, adult learning, youth, children centres and parenting. Key to our success has been our work to

enable and inspire local communities to build futures around wealth, health and wellbeing.

The Masbro Centre is a unique resource. With a footfall of 2000 people a week this is a “one stop shop” for services to the local community. Other initiatives include a refurbished gym and plans to refurbish the sports pitch roof. We have given 5 apprentices the opportunity to gain invaluable work experience and NVQ3 qualifications in childcare and business administration thanks to the support of the Renaissance Skills Centre.

Volunteering is a key element of our service delivery and we have been ably supported by an army of volunteers for our hugely successful Masbro summer party, delivering befriending and outings for isolated older people, and office and administrative support. Another feature has been the support of local businesses who have taken on challenges such as painting the classrooms and gym as well as helping to organise the Christmas Party for older people.

On a sad note I have to report the loss of one of our distinguished Board members, Ken Martindale, who died on 5th January 2011. A tireless civil rights campaigner, his organisation the Black British Heritage Group, was instrumental in bringing black history to life in Hammersmith and Fulham with the naming of Marcus Garvey Park and historical black history tours in the Borough. He is missed but not forgotten. Ken leaves a legacy of black history that not only finds resonance today but also for future generations.

Along with Harry, I would like to take this opportunity to thank my colleagues on the Board, staff, volunteers and funders for their support over the year.

Andy Sharpe CHIeF exeCuTIVe November, 2011

2011 has been a year of reorganisation, implementation and change as the urban Partnership Group has successfully coped with the changing funding environment not only in the Borough but across the country.

Positive developments over the year have been the confirmation of the Masbro Children’s Centre as a hub with three satellite centres Broadway, Barons Court Library and edward Woods estate. The Centre works with vulnerable families to deliver a programme of valuable services on parenting, school readiness for children and work readiness for parents.

The development of an outreach programme to compensate for the loss of the Opportunities Centre and First Base last year has ensured that we have a key role to play in the north of the Borough. Our role as the lead for Big Local “Getting People Involved” programme in the Wormholt and White City area gives local residents a real opportunity to act on their own needs and make their areas better places to live in now and in the future. uPG has played an important role in the establishment of the newly formed White City Neighbourhood Forum and will continue to support this residents group through secretarial support and the children and families network.

We are indebted to a range of funders including Hammersmith and Fulham Council, Clothworkers Foundation, John Lyons Charity, Big Lottery, Skills Funding Agency and Sure Start. We aim to continue a package of funding options from trusts and businesses to develop and deliver more services.

uPG provides holistic solutions to complex problems within mixed communities and cultural diversity. We aim to remain in the forefront of change and innovation to meet the emerging needs of the recession and the displacement of marginalised communities in a more market driven economy.

Harry Audley

CHAIR November, 2011

2011 has been a year of

reorganisation, implementation and

change

Chair,s report Chief exeCutive report

With a footfall of 2000 people a week Masbro is a ‘one stop shop’ for services to the local community

The overall mission of the Urban Partnership Group is to build community involvement in economic, social and environmental

regeneration in the London Borough of Hammersmith and Fulham and the west London surrounding areas.

THe uRBAN PAeRTNeRSHIP GROuP (uPG) is a registered charity and company limited by guarantee. It is core funded by the London Borough of Hammersmith

and Fulham with additional support from central government agencies, grant making trusts, foundations and local businesses. uPG is run by a board of directors that meets every two to three months to agree upon the strategic direction of the organisation.

urban partnership Group

The Masbro Centre is a microcosm of the world under one roof, with opportunities for all

upG,s aiMs

•Enhance and promote the health, leisure, social welfare and community environment of people in the Borough of Hammersmith & Fulham and surrounding areas.

•Reduce inequalities and remove discrimination and other causes of social exclusion in disadvantaged groups and communities in order to ensure that the Borough is a place where everyone has the opportunity to live healthy and prosperous lives in tolerant, caring communities.

• Rebuild communities and improve opportunities for disadvantaged people to participate in work and other aspects of community life.

• Continually improve the delivery of services and implement innovative solutions to meet changing local needs and community aspirations.

43

Our Outreach Workers work in close partner-ships with other services around the family. We believe that small steps for families can

transform lives, whether it is through sign posting for intensive specialist support, parenting classes or 1:1 support to access services.

2011 HAS BeeN a very exciting year for Masbro Children’s Centre. With the councils’ reconfiguration of the Children’s Centres, Masbro Children’s

Centre has become one of the leading Hub and Spoke models in Hammersmith and Fulham. Our spoke centres consist of Masbro Brook Green Centre and Barons Court Library in addition to these centres we also deliver services at edward Woods Community Centre.

the provision of high quality care is improving outcomes

for young children and their families with a

particular focus on the most disadvantaged

We believe that the provision of high quality care contributes to the present and future economic and social wellbeing of the families that we work with.

The remit of Masbro Children’s Centre Hub and Spoke model is to provide high quality services and activities that contribute to the ‘Every Child Matters’ outcomes. The synergies with the Parenting Co-ordinator Service programme provides added value to the core offer of our programme with an integrated approach and

planned targeted evidence based interventions. This addresses the governments remit in ‘Improving outcomes for young children and their families, with a particular focus on the most disadvantaged families, in order to reduce inequalities in:

• Child development & school readiness

Supported by improved:

• parenting aspiration, self esteem & parenting skills

• Child and family health and life chances.

Masbro Childeren,s Centre

Masbro Children’s Centre has been a

welcoming host to all our coffee morning

sessions for parents of disabled children.

5

soMe of our aChieveMents

Child & faMilY health & life ChanCes

45 parents registered

on the Healthy Lifestyles cooking sessions

24 parents registered

on Vital Energy fitness classes

50 plus parents signposted to

the Careers Advice & Guidance (see page 13)

Delivery of Change for Families project

incorporating the Wishes (5 staff trained as mentors) and Take One Day programmes

46 parents registered on ESOL classes

parentinG aspirations, self esteeM & parentinG skills

15 parents supported in 1 : 1 Triple P sessions

32 Parents registered on

Group Triple P sessions

1 parent trained in delivery of Triple P

and supported Arabic speaking sessions

35 families with complex needs

received support

42 children referred to the 2 year/3 year offer

(supporting children to access a nursery place)

60 Lone parents families registered and attending

Child developMent & sChool readiness’

260 plus families a week accessing universal

and creche sessions

6 families attending Sparkle Time group

12 families referred to the Music Therapy sessions

22 children referred to the Speech & Language Team

34 families accessed the Learning Journey

sessions and Rising Threes / Transitions to school

The termly parenting programme produced by the service is sent out to schools, community centres, and all child and family services, ensuring that across the borough parents are made aware of the range of parenting support that is available to them. This year

has seen exciting new ventures in parenting such as groups run in Arabic and Somali, and groups specifically supporting parents of children with special educational needs. This service continues to operate as the hub for all Hammersmith and Fulham parenting support,

THe PAReNTING CO-ORdINATOR SeRVICe, running now for three years, continues to go from strength to strength. 2011 has been another busy year for the service, with hundreds of families across the borough benefitting from attending parenting

groups such as ‘Triple P’ and ‘Strengthening Families Strengthening Communities’.

I have taken everything you

have taught me and have noticed a huge

improvement in my son’s behaviour

The course encouraged parents to

look at their child’s behaviour, but also to look at their own

behaviour

fundinG for a new “parentinG partnership” projeCt

UPG are proud to announce their success in fundraising for a further 3 year parenting project: ‘The Parenting Partnership’. This project, funded by the Big Lottery, is an innovative project that will support over 300 parents to access parenting groups run across the borough between January 2012 and December 2014. These evidence based parenting groups, known to have significant positive impacts on families and run by skilled parenting practitioners, will support parents to gain self confidence and empowerment through increasing their ability to manage their child’s behaviour and support their development. The project will go on to train and support empowered parents to run their own parent groups themselves, in their own neighbourhoods, creating a network of sustainable support for families.

training and enquiries, and further funding acquired from London Borough of Hammersmith and Fulham has ensured it will be able to continue to offer this expertise to the borough’s residents for the foreseeable future.parentinG support serviCe

a biG thank You! Thank you to the John Lyon’s Charity which provided 3 years of funding to Urban Partnership Group for the Parenting Co-ordinator Service. This funding has supported hundreds of parents, including young and teenage parents, to build their confidence, and gain key strategies to support their child’s development and behaviour.

Triple P saved my life

I found the course very helpful – I learnt how to stick to

my word

7

This year sadly saw the end of the Father’s Development Service at Masbro. While this project was funded for just one year, a range of good work was undertaken in this time. This includes training in Engaging Fathers and Hit the Ground Crawling to over 100 practitioner’s from across the borough, and the production of the Dad’s Play book.

help a Capital ChildMasbro Youth Club members had the opportunity of attending motorbike mechanics and safety ses-sions this summer thanks to Help a Capital Child. Some of our older members learnt motorbike maintenance skills, as well as being given the opportunity to ride the motorbikes in a safe environment. The project’s aim was to ensure that young people were made aware of the dangers of mis-using motorbikes on local roads, as well as giving them the opportunity to try their hand at being a mechanic for the day!

This year has seen a change in staff at the youth club, and we sadly said goodbye to Yomi Gbadamosi and Simon Miller after many years of work at the club. Young people in the area have grown up with Simon and Yomi, and we thank them for their hard work.

This summer the youth club was awarded additional funding from the London Borough of Hammersmith and Fulham to run a range of day time activities over the holidays.

This saw the youth club members trying their hand at new healthy, educational activities such as ‘street running’, trainer design and photography.

MASBRO yOuTH CLuB continues to attract up to 40 local 13-19 year olds every Monday, Wednesday and Friday evening. young people at Masbro have had

the opportunity this year of taking part in an exciting range of activities from cookery, dJ workshops, archery and wall climbing to educational sessions such as sexual education workshops and first aid training.

Masbro Youth Club

I grew up in the Masbro, Masbro is my heritage!

I find the youth club very sociable!

109

• 144 evening youth club sessions held throughout the year

• 130 young people regularly attending the club• 1385 separate attendances in past 6 months• 30% increase in average footfall over last 6

months

aChieveMents

There’s nothing else to do around here – I like coming here so

I can chill with my friends

much needed social event for local elderly residents, with up to 25 people attending to take part in the Afternoon Tea Clubs.

During the summer we held a very well attended summer barbecue in our ‘secret garden’ and we organised several trips for our members including Richmond Park, the Wetlands Centre at Barnes, Chiswick Park and a seaside outing to Brighton. Our faithful team of volunteers assisted on each trip and their support was very much appreciated.

a big thank You

to our team of over

60 volunteers who

dedicate their time and

energy to the service

The Masbro Older People’s Service is here to help. If you know of an older person who requires some support or if you can volunteer some of your time to help others please contact Martha on the main Masbro number.

This year we have welcomed both new users and new volunteers to the service resulting in 791support visits.

As well as the one to one support, this year we started our Afternoon Tea Club. Every Tuesday older members of the community have the chance to go out and meet others in a friendly and welcoming environment at the Masbro Centre. We offer a broad range of activities including music workshops, flower arranging and light exercise. These have proved to be a

THe MASBRO OLdeR PeOPLe’S SeRVICe provides befrienders, wheelchair

pushers, walking escorts, readers, gardeners and odd jobbers to elderly residents of the borough. The service aims to improve the lives and prolong the independence of vulnerable people through the work of a dedicated team of unpaid volunteers.

older people,s serviCe

The outings are really a bonus, especially since I am disabled

Your befrienders are marvellous. I would be very

lonely without them

Being a member of the Elder’s Forum makes me

feel listened to

Thank you for making this summer a happy one with all the trips and activities

1211

every week we have

25 volunteers visiting

older people in

hammersmith

Of these sessions 80% of users progressed into further training and education or into a job. The career guidance sessions are one to one and include CV guidance, Job Search,

Course Search and career advice tailored to an individuals’ needs. Other providers are not able to offer this kind of support and hence our high success rate.

As well as this in-house service, our advisors offer tailor made career workshops which are delivered in community settings. In the past year these outreach services have included workshops at Canberra School, one to one sessions at Tendis, workshops at the Upper Room, attendance at Imperial Wharf Job Fair as well as visits to several Children Centres in the borough. These workshops have allowed us to reach out to more people across the borough.

The Masbro through an LBHF ALSS contract has also been able to deliver Adult Numeracy and Literacy Classes again this year. These classes help the unemployed to achieve new skills and improve their Literacy and Numeracy skills, which are vital skills needed for almost any job. Last term 35 people gained a Literacy or Numeracy qualification and for the forthcoming year LBHF have awarded the Masbro further funding for 50 more qualifications.

We HAVe HAd another successful year offering careers advice and guidance sessions to the local community. Our advisors Clint, dave and Gosia have delivered 1302 individual sessions in the past year, helping people to progress

their career and find employment.

work ClubDuring 2011 and in conjunction with the Job Centre UPG have started a Work Club at the Masbro Centre. The Work Club is aimed at unemployed people who are referred from the Job Centre and from our other partners. The advisors and volunteers in the Work Club give support to the members and help them towards their goal of finding work. Members of the Work Club engage in a variety of activities such as internet job search, brushing up their CV or completing application forms. We have had some notable successes with people going into employment in this difficult economic climate. Volunteers are integral to the service and in the past year Lina and Joanna have helped to complete all the necessary administrative tasks which are needed to deliver the service.

Careers adviCe & GuidanCe

1413

Dave has worked hard with me over the

last two years and I have now find a job as

a warehouseman in Brentford

finally found my ideal job as office

manager with help from the Masbro Career

Guidance Service

After working with Dave and Clint at Canberra School I am now working with the NHS as a Sexual Health Champion

1615

Masbro suMMer partY

THe MASBRO CeNTRe’S family summer party smashed all records as over a 1000 people attended an afternoon of memorable children’s entertainment on Friday 19th August.

Highlights of an unforgettable afternoon included the Masbro’s Got Talent and hula hoops competitions. The demand for face painting and balloons had the volunteers and the children’s entertainer working non stop throughout the afternoon. The party food, cake stall and Caribbean food sold out plus cold drinks and smoothies sales went through the roof.

Over 40 volunteers and staff helped run the event. By 3pm it was standing room only as the crowds flocked to the Masbro Centre on a glorious sunny day. We are already planning next year’s summer party which will be held on Friday 17th August 2012.

Masbro has got the wow factor

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2011 2010 £ £ £ £

Fixed Assets

Tangible assets – 2969 – 7029

Current Assets

Debtors 29960 – 196912 –

Cash at Bank in Hand 526789 – 361191 –

556,749 – 558103 –

Current LiAbiLities

Creditors: amount falling due within one year 175906 – 164669 –

Net Current Assets 380843 – 393434

Provision for liabilities and charges – – – –

net Assets £383812 – £400463

FuNDs emPloyeD 61444 – 139181–

Restricted Funds – – – –

unrestricted Funds 322368 – 261282 –

£383812 £400463

statement on behalf of the trusteesThese figures are a summary extracted from the financial statements which were agreed by the Trustees on the 4th November 2011.They may not contain sufficient information to allow a full understanding of the financial affairs of the charity. For further information, please consult the full annual accounts together with the auditors’ report. The auditors report for these accounts was unqualified.

Auditors’ report to the trustees of urban Partnership Group on the summarised accounts.We have examined the summarised accounts set out on these pages.

respective responsibilities of the trustees and urban Partnership Group and Auditors.You are responsible as Trustees for the preparation of the summarised accounts. We have agreed to report to you our opinion on the summarised accounts’ con-sistency with the full accounts on which we reported to you on 4th November 2011. Basis of Opinion. We have carried out the procedures we consider neces-sary to ascertain whether the summarised accounts are consistent with the full financial statements from which they have been prepared. Opinion. In our opin-ion the summarised accounts are consistent with the full annual accounts of the Urban Partnership Group for the year ended March 31st, 2011.

edmund Wright & Co

inCome unrestriCted restriCted 2011 2010 resourCes Funds Funds totAL totAL

Voluntary Income – 171120 171120 171360

Activities for generating funds 74218 – 74218 57229

Investment Income 668 – 668 1363

Income Resources from Charitable Activities

service contracts – 587313 587313 580704

other charitable activities 133103 44875 177978 221280

totAL inCominG resourCes £207989 £803308 £1011297 £1031936

resourCes exPended

Fundraising Costs 59232 – 59232 91395

Costs of core grants 7921 171120 179041 181358

Costs of providing services 53593 – 53593 75887

Direct charitable costs – 709925 709925 623287

Governance costs 26157 – 26157 41127

net resourCes exPended £146903 £881045 £1027948 £1013054

net inCominG resourCes beFore

trAnsFers (2010 surPLus) 61086 (77737) (16651) 18882

ToTAl FuNDs B/F 261282 139181 400463 381581

totAL revenue Funds C/F £322368 £61444 £383812 £400463

stateMent of finanCial aCtivities for the Year ended 31st MarCh 2011

balanCe sheet at 31st MarCh 2011

2019

volunteersshaista Ahmedsoher AmerCharlotte AnoomJohn bakernelizanda balde Gosia banachdavid John bedfordPhilippa berridgeClare bernaGenet beyenedonna brown-Walshmaria CamachoLaura CampbellFranco ChenJenny Chungdorothy daviesLee Yanine demillosophia desirradovanka draganicHagar eshunAidee Lucia Garcianeil GosraniHaimanot Hargos Kadija Hussein

rawl JacksonGary Johnsontyrone Johnson Katy Kadochebaba KanoteCatherine Keeleyshafina Khatunmalik KhokharJoseph KissKim Gek KohAlistair LairdJoanna Lolanobby maddenroberta martinaugelimarienne mcrobertsamny menyamustafa mrimouGemma murphyAmel nasserdeka noordairo oludaredoris omariJosephine Pasgarnegine Pasger

Joshua PassinghamLina Pelosisugey PeraltaGrace Pokumervyn Priceiris Adriana PrietoAngela robertsizabela rybczyksackinah sackeysammah salehJacek samplawskiAlecia sharpeelaine sharperebecca simpsonJennifer smithellen sullivanPatricia sunleyberhane teferatania townsArta valasue WatsonHelen Williamstsehay Yohammesvalbona Zace

Many thanks to all the cooks and helpers for the community lunches

acknowledgementsAs a registered charity uPG is dependent upon grants and charitable donations to maintain its level and quality of service to local people. Thank you to the following organisations that gave their financial support.

Thanks go to everyone who has contributed to the success of urban Partnership Group during the past year, especially Hammersmith & Fulham Children’s Services, Community Investment Team, third sector colleagues, friends of Masbro and of course all the volunteers.

Design: Tessa BarwickPhotographs: Franco Chen, Clint Heine & Jon mikol

Auditors: edmund Wright & Co Bank: HsBC, shepherds Bush Greensolicitors Russell Cooke & Co

• london Borough of Hammersmith & Fulham

• Big lottery Awards for All

• Big lottery Big local Getting People Involved

• Hammersmith & Fulham Adult learning & skills service

• Hammersmith & Fulham early years & Childcare service

• Hammersmith & Fulham Teenage Pregnancy Partnership

• sure start Childrens Centres

• Future Jobs Fund

• skills Funding Agency

• The Clothworkers’ Foundation

• Help a Capital Child

• John lyons Charity

• New Deal for Communities and CAVsA earn and learn scheme

• Bernard sunley Charitable Trust

Core staff

Andy sharpe Chief Executive

Jude Wood Children’s Centre Manager

ellie suggate Parents Projects and Performance Manager

max Wallace Facilities Manager

Hiwot Gebreselassie Finance & Administration

martha romero Zambrano Older People Services and Volunteers Project Co-ordinator

Yomi Gbadamosi Youth Services Project Co-ordinator till 31.04.11

Clint Heine Administrator and Employment Advisor

martyn Lee Fathers Development Worker till 31.05.11

terrence sommers Youth Leader in Charge from 02.05.11

roza Kobel Childrens Centre Outreach Worker

Al Patel Childrens Centre Outreach Worker till 02.09.11

Aline Castellani Senior Early Years Educator

shaista Ahmed Early Years Educator

Chafia belateche Early Years Educator

Ammani Zaki Early Years Educator

Faika Guerdoud Early Years Educator from 01.09.11

apprentiCes froM 01.09.11

dafina bashra Early Years

badri bakhitar Early Years

beata Kruswick Early Years

noushin Pasgar Administration

vicky Wilson Administration

Consultants and professional support

Chris buss Fundraising, Organisational Management & Marketing

dave Harding Employment Adviser

rosemarie Hayden Project Management

Julie roberts Childminding Network Officer till 08.2011

myrtle nixon Qualified Teacher Support (QTS)

sessional staff

simon miller Youth ClubCorinna Calori Youth ClubJordan Cyrus Youth Clubsza sza morrison Youth Clubirma Cirrone Adult LearningCaroline diggle Adult Learningmirjeta Palaj Early Yearsbelainesh berhe Early Yearsdaisy brown Early Years

Masbro Centre personnel

upG board of direCtors

Harry Audley ChairCristina tragni Secretaryniniola Adetuberu appointed from 28.10.10manny Ahdanbo Aimaria Camacho Franco Chenrosemary FarrarHope Hanlanrobert igguldenKen martindale died 05.0111Harry Phibbs resigned 31.05.10Grace Pokumaria rooneyeunice sutherland

volunteers & aCknowledGeMents

Published by Urban Partnership Group Registered Charity Number 1092258 & Registered Company Number 3446256

putting residents first

Masbro Centre87 Masbro Road • London • W14 0LR

Tel: 020 7605 0800 • Email: clint@upg.org.uk website: www.upg.org.uk