master functional resume

Lisa A. Edwards 206-849-0278 (C) 425-226-5368 (H)16363 130th Ave SE [email protected], WA 98058 LinkedIn: https://www.linkedin.com/in/lisa-edwards-676385b4

Professional ProfileContributing over 25 years of financial and office experience with a passion for serving the community and those in need.

Qualifications SummaryExtensive office experience, including administrative, billing, accounting, auditing, costing, database, reporting, and customer service functions in both traditional and non-profit business environments.Intelligent self-starter, adept at multi-tasking, quick-learning, with a passion to achieve the highest standard possible. Conscientious, disciplined, and detail-oriented, able to excel in independent and team-oriented job tasks. Strong desire to help others using my job talents, personality, and personal beliefs. Microsoft Office (Excel, Word,

Publisher, PowerPoint, Access, Outlook)

Microsoft Visio ADP Workforce Now NextGen Electronic Medical Practice

Management database Adobe Photoshop

Abila/Sage MIP Fund Accounting, Payroll, Human Resources, and Electronic Timekeeping Modules

RenWeb school enrollment, grading, reporting, and information database

Typing 60 WPM 10-key by touch

Professional AccomplishmentsDatabase Entry and Maintenance

Maintained student information, schedules, attendance, discipline, and grades for 32 students

Managed databases of airline client schedules for 1000+ flights per day; thousands of menu, ingredient, cost, and price codes; and billing and invoicing information for 20 locations

Entered 50+ invoices monthly into IT purchasing database to track and reconcile expenses

Completed data entry to insure comprehensive data sets, accuracy, and information integrity

Performed periodic audits of databases to ensure accuracy and consistency Supported data maintenance in electronic payroll, human resources, and

timekeeping modules Assisted with data maintenance of patient demographic data in electronic

medical databaseAccounts Payable, Accounts Receivable, Auditing, Billing, and Invoicing

Prepared and submitted 8 monthly invoices with backup documentation to grantors and tenant

Imported and assigned at least 25 weekly electronic payer files, researched missing files as needed

Analyzed billing data, adjustments, payments, and outstanding balances

Lisa A. Edwards206-849-0278 (C) – 425-226-5368 (H)[email protected]

and unapplied payments Received, coded, and posted 250+ A/O invoices and employee

reimbursements per month Backed up accounts payable cycle, including issuing checks from electronic

accounting system Compiled system-wide invoices for 20 locations on bi-monthly payment

summary for client Audited client billing reports for approximately 1000 flights per day during

15-day cycles Completed daily computerized billing of 300+ flights per day for 15 airline

customers Collected and tracked quarterly tuition payments, contacting past due

families if needed Performed reconciliations of computerized billing and generated customer

invoices bi-monthly Monitored monthly payment reports, making adjustments or issuing new

invoices if necessaryOffice Administration, Supervision, and Training

Acted as single-point of contact for administrative support at school of 32 students and their families, 7 staff members, dozens of teaching partners and volunteers, and donors

Developed and maintained training manuals for billing, electronic timekeeping, and reception

Provided user training and ongoing support for databases, billing, and electronic timekeeping

Typed, graphed, and proofread documents, company tools, meeting minutes, and presentations

Produced monthly newsletters and ad-hoc mailings for 32 students and their families

Processed new student enrollment paperwork, assessment testing, and document requests

Managed enrollment process for new students, including scheduling, testing, and obtaining required documentation

Created and maintained school calendar to track quarters, important dates, and special events

Contributed to management of training room and conference room electronic calendars

Maintained secure hard-copy student files with transcript, health, and discipline information

Collected incoming mail and distributed, posted outgoing mail with automated postage machine

Purchased and organized office, school, and food supplies for students, staff, and tutors

Assisted in HIPAA-protected document scanning and filing in electronic medical database

Monitored and approved daily Random Moments Surveys for 10 employees (2011-2015)

Supervised remotely-located pricing and costing analyst (1999-2001) Directed 8 billing associates’ workloads and schedules and analyzed job

performance (1992-1994)


Customer Service, Marketing, and Special Events Greeted guests warmly, issued ID badges, and directed to appropriate

location if necessary Interacted in-person and over-the-phone respectfully with people of a wide

variety of ages, genders, races, sexual identities, psychological and physical challenges, and financial backgrounds

Managed special events such as school parties, field trips, learning opportunities, and graduation

Conducted school tours for prospective students, parents, volunteers, and donors

Recruited and coordinated dozens of school volunteers yearly and processed background checks

Represented school at community events to connect with new students and educational interns

Answered phones, provided information, transferred calls, or took messages as indicated

Received and responded to faxes and emails, routing or filing as necessary Responded quickly and efficiently to internal and external customers’

database, timekeeping, billing, and sales adjustment questions to provide high-quality, top-notch customer service

Contributed to quarterly airline menu presentations and other special marketing projects

Assisted with donor check-in, payments, and tabulation at fundraising dinner (2012-2013)

Accounting Prepared and entered monthly journal entries into electronic accounting

system for closing Reconciled and adjusted general ledger and balance sheet accounts

monthly prior to close Received, settled, and deposited daily customer payments, insurance

payments, and donations Entered and posted cash receipts into electronic accounting system on a

daily basis Maintained fixed assets and depreciation schedules for two medical clinics

plus equipment Finalized retirement contributions for approximately 180 employees,

uploading twice per month Processed NSF checks from bank reports and adjusted electronic general

ledger accordingly Retained files of accounting reports, invoices, and backup information as

required by GAAP Researched and assisted with annual financial and 401(k) audits, and for 12

annual grant audits Created and uploaded accounts payable ACH batches and released EFT

payments weekly Acted as support and backup for approval and completion of bi-monthly

ADP and Sage payroll Supported grant distribution and annual budget entry into electronic

accounting systemCollaboration and Engagement


Attended monthly staff and in-service meetings as well as agency committees and task forces

Collaborated with medical staff, providers, and clinic and airline management to develop new user-friendly reports and graphs to track measures, productivity, and general statistics

Acted as company expert for Excel, billing system, timekeeping software, and student database

Documented job functions with step-by-step instructions for work tasks and report generation

Valued member of 6-member FQHC medical clinic ethics committee (2012-2015)

Participated, presented, and assisted in facilitating 30-member super user meetings (2009-2010)

Contributed to development of end-user proprietary PC-based billing system (2000)

C.A.R.E. (Concern, Awareness, Responsibility, Excellence) QI team captain (1996-1997)

Barrier Reduction Training (1996)Reporting

Produced dozens of clinic-related weekly, monthly, and quarterly management, financial, QI, productivity, patient measures, and data and billing accuracy and exception reports

Generated education-related reports for students, staff, management, school district, and state education board, including attendance, student progress, enrollment statistics, and assessments

Designed new and ongoing reports for tracking clinic measures to meet government standards

Retrieved and uploaded number of patients served each quarter for Medicaid Matching use

Developed, maintained, and improved systems and processes for management reports

Responded to requests for report variations and solved troubleshooting issues

Created ad-hoc reports for grant, demographic, patient, billing and financial information

Work HistorySenior Accountant

Country Doctor Community Health Centers, Seattle, WA

2010-2015

Reports Coordinator

HealthPoint, Renton, WA 2009-2010

Office Coordinator

Seattle Urban Academy, Seattle, WA

2006-2008

Billing Specialist Consultant

LSG/Sky Chefs, SeaTac, WA 2001-2002

Systems Analyst LSG/Sky Chefs, SeaTac, WA 1999-2001Billing Specialist LSG/Sky Chefs, SeaTac, WA 1994-1998


Lead Accounts Receivable Associate

Caterair International, SeaTac, WA

1990-1994

Nutrition Associate

Fred Meyer, Kent, WA 1988-1990

Cook, Cashier, Prep

Jack in the Box, Renton and Kent, WA

1984-1987

EducationAAS in Business with Accounting Specialty

Highline College, Des Moines, WA

1988-1990

VolunteerismJoni and Friends Camp

Murrieta, CA 2013

Seattle Urban Academy

Seattle, WA 2008-present

Highlands Community Church

Renton, WA 2007

Disneyland Creative Advisory Council

Anaheim, CA 2003

ReferencesReferences are available upon request.

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