Master Merge

December 9, 2005

Team Swiss

Brendan Doms, Mike Foss, Nate Smith

Goal of Mail Merge

• Mail merge is an efficient way to personalize mass distributions

• Examples: Letters, labels, nametags

Industry Standard

Word Examples

Primary Persona

Preliminary Design Techniques

• User Goals– Save time

• User Tasks– Prepare data

• User Scenarios

Project Goals

• First: make mail merge more intuitive

• Second: give power users more, relevant capabilities

Paper Prototype

Successes

• Fields and conditions interactions are well received

• Layout and flow come naturally

• Navigation is consistent

• Simple language works

Improvements

• Resolve the “where to go first” problem

• Make adding data easier

• Revise terminology