mastering social media for pr campaigns

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SOCIAL MEDIA MASTERING FOR PR CAMPAIGNS Presented by Teri Cooper, Founder at Scoot Communications to Swinburne University Public Relations Students April 2016 © www.scootcommunications.com.au

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SOCIAL MEDIA MASTERING

FOR PR CAMPAIGNS

PresentedbyTeriCooper,FounderatScootCommunicationstoSwinburneUniversityPublicRelationsStudentsApril2016

©www.scootcommunications.com.au

IN THE PACK…

UsingsocialmediaeffectivelyinPRcampaigns.

Thesocialmediatoolkit.Theimportanceofplanning.

Whysocialmediastrategiesneedtobeoutcomes-drivenandmeasurable.

Whatworks,andstuffyoushouldneverdo.

©www.scootcommunications.com.au

“Therealfactofthematteristhatnobodyreadsads.Peoplereadwhatintereststhem,andsometimes

it'sanad.”— HowardLuckGossage©www.scootcommunications.com.au

What’s the number one reason for businesses

and social enterprises to use social media?

©www.scootcommunications.com.au

To drive traffic to your website.

Any ideas why?

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Your website is your number 1 piece of online real

estate because you own it and can control everything about it.

You don’t own your social media channels (Zuckerberg and his cohort do) which means you don’t control

them – they do!

©www.scootcommunications.com.au

“Using social media to grow your business without a website, is like leaving your car at a skate park every night with the doors open and a box of spray cans on the roof … You’ll still be able to drive it, but as for how it’ll look when you return – that’s anybody’s guess!”—@tezzacoops

©www.scootcommunications.com.au

OTHER BENEFITS OF SOCIAL MEDIAAudience growthBrand recognition

Promoting an event, sale or milestoneCustomer service / relationship-building

Generating sales and leadsBoosting SEO / linkability

RecruitmentThought leadership

Media attentionCrisis management

Promoting trust and approachability©www.scootcommunications.com.au

©www.scootcommunications.com.au

Storytelling wasn’t

invented by

Mark Zuckerberg.

(Obvious, right!)

©www.scootcommunications.com.au

1. Define your goals (broad) and objectives (specific)

2. Identify target audience and channels3. Content strategy 4. Allocate your budget5. Develop content calendar 6. Collaboration tools (Slack, Trello etc)7. Measurement / analytics

SOCIAL MEDIA TOOLKIT

©www.scootcommunications.com.au

A detailed, regularly updated content calendar is a must-have for

PR and marketing professionals.

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HOOTSUITE DASHBOARD

©www.scootcommunications.com.au

#socialmedia#epic#fails

©www.scootcommunications.com.au

©www.scootcommunications.com.au

©www.scootcommunications.com.au

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Where was the

strategy?

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CASE STUDY

THE RAPHA WOMEN’S 100CAMPAIGN

©www.scootcommunications.com.au

PurposeToencouragewomenacrosstheworldtosignuptocycle100kminasingleday(target>8,000)andraisetheprofileofwomen’scycling.Afreeevent.

ProductNone,focuswasPRtodriveregistrations.Ridersreceiveddiscountonpurchasesandacommemorativewovenroundeloncompletion.

StrategyBrandanduser-generatedsocialmedia(#womens100)>AmbassadorPR>eDMs >presscoverage>localwomen’sridesinallregionsglobally.

©www.scootcommunications.com.au

©www.scootcommunications.com.au

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TheofficialWomen’s100infographicshowedthesuccessanduniquestatsgeneratedbytheevent.

WidelysharedonsocialmediabyRapharegionsandridersalike(whowereallsentacopy).

Ridersalsoreceiveda#womens100roundel(seenasacollector’sitem)– alsowidelysharedonsocialmedia.

©www.scootcommunications.com.au

©www.scootcommunications.com.au

OUTCOMES§ 8,200ridersin58countriesworldwide§ 36ridesacrossAust/NZ§ Hugesocialmediaengagementwith11Kposts

to#womens100acrossFacebook,TwitterandInstagram

§ PressarticlesinBikeradar &SBSCyclingCentral§ Spikeinsalesofwomen’sproductsacrossall

regions§ Women’sridesnowpermanentfixtureinmany

newlocations ©www.scootcommunications.com.au

KEYTAKEAWAYS#1.Goodstorytellingiscrucialtocreateanemotionalconnectionwithyouraudience.#2.Socialmedia’sroleistodrivetraffictoyourwebsiteandbuildengagementwithaudiences.#3.Includerisksinyourstrategy,notjustbenefits.#4.Berealisticabouthowyouraudienceperceivesyouandplanyourcampaignaccordingly–especiallywithhashtagmarketing.#5.Contentcalendarsarethebesttoolinthekit.#6.Eventhoughit’sboring,learnhowtouseanalytics!

©www.scootcommunications.com.au

ThanksamillionJGotanyquestions?

©www.scootcommunications.com.au