matrix telecom solutions: eternity ip-pbxs

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Matrix ETERNITY is a family of IP-PBXs with Universal Connectivity and Seamless Mobility. The ETERNITY IP-PBX offers built-in gateway capability to connect nearly all telecom interfaces like FXS, FXO, ISDN BRI, ISDN PRI, T1/E1, GSM and 3G.

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  • 1.Warm Welcome

2. ETERNITY IP-PBX FamilyETERNITY GE12S ETERNITY ME16S ETERNITY GE6S ETERNITY ME10SMatrix ETERNITY : The IP-PBX with Seamless Mobility and Universal Connectivity 3. ETERNITY PE3SPETERNITY PE6SPMatrix ETERNITY PE The Enterprise-Grade PBX for Futuristic Businesses 4. Target Customers Small and Medium Businesses Offices, Factories, Branch Offices/Ware Houses Consultants, Doctors, Architects, Chartered Accountants Banks, Hospitals and Schools Government Organizations Telecom Service Provider Internet Telephony Service Provider 5. Applications IP-PBX for Enterprise PBX for Small and Medium Businesses ISDN Key Telephone System Hospitality Solutions for Motels and Guest Houses VoIP-GSM/3G Gateway Solution for Third Party Legacy PBX 6. ETERNITY GE6SETERNITY GE12SMatrix ETERNITY GE The All-Integrated Communication Platform for Growing Enterprises 7. Target Customers Mid-Size Enterprises Corporate Offices and Factories Banks, Hospitals and Schools Mid-Size Hotels/Motels Telecom Service Providers Internet Telephony Service Providers 8. Applications IP-PBX PBX for Growing Enterprises ISDN Key Telephone System Hospitality Solution for Mid-size Motels PRI-GSM/3G Gateway Solution for Third Party Legacy PBX VoIP-PRI Gateway Solutions for Third Party Legacy PBX VoIP-GSM/3G Gateway Solutions for Third Party Legacy PBX 9. ETERNITY ME10SETERNITY ME16SMatrix ETERNITY ME The Complete Communication System for Medium Enterprises 10. Target Customers Large Enterprises Corporate Offices Hotels/Motels Government Organizations 11. Applications IP-PBX PBX-KTS for Medium and Large Enterprises ISDN Key Telephone System Intercom Communication and Security System for Modern Apartments Hospitality Solution for Motels 12. IP-PBX Application IP-PBX APPLICATION 13. Multiple Branch Connectivity ETERNITY IP-PBXInternet Branch Office (without any PBX System)Head Office (with ETERNITY IP-PBX)Mobile SIP ClientVoIP GatewayPSTNMulti-Branch Connectivity using IP NetworkingExisting PBXInternational Brach Office (with Traditional PBX System) 14. Key Aspects 15. Key Aspects 16. IP-PBX Functionality 17. IP Trunks and Users 18. IP Trunks and Users 19. Dynamic DNS (DDNS) Automated Discovery and Registration of IP Addresses on the Public Network IP Users always Connected to ETERNITY using DNS associated with the Dynamic IP Prevent Reconfiguration of System each Time a Network Infrastructure Changes Users Mobile SIP ClientIP-Phone VoIP ATAPC With Soft phonematrix-pbx ABCCreates an Internet name for IP-PBX that tracks your current dynamic IP addressETERNITY IP-PBXPublic IPXYZInternetPublic IPPublic IPDNS Serverdynalias.orgDNS Clientmatrix-pbx.dynalias.orgReceives updates from the DNS Client PBX and links your current dynamic IP to your Internet Name 20. System Resources System ResourcesMaximum Capacity ETERNITY PE ETERNITY GE ETERNITY MEDescription3SS3SP6SP6S12S10S16SUniversal SlotsFor Expansion Cards3366121016SLT PortsSingle Line Analog Telephones242448120240320320 or 512*DKP/DSS PortsProprietary Digital Key Phones or DSS Consoles2424324848CO PortsTwo Wire Trunk (CO) Lines881696128128128-6122432323264 or 128* 64 or 128*-366888GSM/3G PortsISDN BRI Network or ISDN Compatible Devices T1 or E1 or ISDN PRI Network or Compatible Device GSM/3G Network88824406464Door Phone Ports#Door Phone Connectivity (4-Wire)333----E&M PortsE&M Network---244880128Voice Mail System (Number of Ports)Voice Mail System with AutoAttendant16161616161616Magneto PortsTo Connect to Magneto Phones-----80128BRI Ports T1/E1/PRI Ports*With PS48VDC 500W#Optional Connectivity 21. System Resources IP Maximum Capacity System ResourcesDescriptionETERNITY PEETERNITY GE ETERNITY ME3SS VoIP Phones, Soft phones, Mobile SIP Clients Registration of VoIP Phones, VoIP Clients Soft phones and Mobile SIP Clients SIP Trunks (Clients) for ITSP VoIP Trunks or Peer-to-Peer VoIP Channels per Simultaneous VoIP Calls per Card Card Simultaneous VoIP Call VoIP Calls Participants VoIP Card3SP6SP6S12S10S16S3366121016505050500500999999161616161632328/16 8/16 8/16 16/32 16/32 16/32 16/32 484896192384320512 22. Feature Transparency IP Users Can Avail Features similar to DKP and SLT Users Following Features are Available to IP User: 23. NAT Support Network Address Translation A Technology used by Firewalls and Routers Benefits: Allows Multiple Devices in a LAN to Share a Single Public IP Address Enhances Security by Avoiding Direct Communication 24. NAT Router-Basic Operation192.168.50.11NAT RouterIPNAT Router192.168.50.10WAN214.20.120.110 ETERNITY VoIP Card as ClientWAN ETERNITY VoIP Card as a ClientTranslation Table Private IPHead Office Private IP Translated to Public IPPublic IP192.168.50.10Branch Office214.20.120.110 Response Delivered to Device which Started the Connection 25. STUN-Application Scenario Private IP: 192.168.50.10 Open Port: 5060Gateway/Firewall/RouterIP ETERNITY IP-PBXETERNITY VoIP Card as Client Public IP of NAT: 214.20.120.110 Open Port : 1STUN Server STUN Client sends a request to STUN server The Server Reports Back with the Public IP Address of the NAT Router and which Port is Opened by NAT to Allow Incoming Traffic ETERNITY as a VoIP Client can Now Communicate the Public IP and Port details while trying to Register With the IP PBX 26. STUN Support UDP: A Network Protocol for Transmitting Data (Without Acknowledgement/Connectionless Protocol) SIP Based VoIP Calls uses UDP as Transport Protocol STUN Allows ETERNITY VoIP Client to work behind a Symmetrical NAT and Establish a VoIP Call 27. Universal Connectivity 28. Trunk Side InterfacesExtension Side Interfaces 29. Seamless Mobility 30. Seamless Mobility GSM/3G Connectivity Mobile Phones as Extensions Mobile Extension Call Management Dual Ring Automatic DISA Wireless Solution 31. GSM/3G Connectivity In-skin GSM/3G Card 4 SIMs per GSM/3G Card Offers Direct Connectivity to GSM/3G Network Avoids External FCT Requirement Single RT (Roof Top) Antenna per GSM4/3G4Card Faster Processing of GSM/3G Calls GSM/3G Calls Routed through the Cheapest Service Provider Automatic Call to Missed (Predefined) Calls on GSM/3G SIMs Call Budget on GSM/3G Trunks 32. Mobile Phones as Extensions 33. Mobile Ext. Call Management Make Internal and Outgoing Calls Receive Internal Calls and Incoming Calls of Trunk DDI Routing (on T1E1PRI) Return Call to Original Caller (RCOC) Global Directory Dialing Personal Directory Dialing Raid Call Transfer Call Forward (With Dual Ring Option) 34. Mobile Ext. Call Management Multiple Participants Conference Priority Forced Release Barge-In Interrupt Request Do-Not-Disturb with Override Call Pickup Call Toggle Call Hold Paging 35. Dual Ring Flexibility to Attend Desk Calls on Your Mobile Simultaneous Ringing on Internal Extension (Desk) as well as on Mobile Phone Whichever Answer First, Other Disconnects Not Applicable when Call is Routed through CO and E&M A Great Advantage to Mobile Workforce 36. Dual Ring An Illustration MagnetoGSM CO ISDN - BRIPSTNISDN - PRI InternetVoIP E&MVSAT 37. Automatic DISA Access System Resources to : Make Calls Activate/Deactivate Features Programming/Administer the System No need to dial DISA login code and Station Number-password Such 999 Numbers can be Programmed 38. An Illustration PSTNISDN Dial : +91 265 2630555 Dial Number : +91 265 2630555 to access the system Mobile Number : 9xxxx xxxxx programmed in DISA Authentication Table System will give Dial tone directly (Class of Service can be defined) Make an International Call through VoIP/ISDN Lines Available 39. Wireless Solution No Need of DECT Existing GSM/3G and SIP Client Mobile Terminals can work as Extensions of the PBX system just as Wired Extensions Advantages over DECT Simple Implementation Wider Range Connectivity Feature Rich Scalability : Up to 32 Mobile Trunks and 500 IP Users; Far more than DECT System Capacity Cost: Conventional Mobile Phones and IP Terminals can be used 40. Versatile Platform 41. Many Applications PBX and KTS IP-PBX Universal Gateway Hospitality PBX Group PBX Least Cost Router Audio Conference Bridge Video Conferencing 42. Productivity 43. Productivity Auto-Redial Auto-Answer Boss Ring CLI based Routing Conference Dial-in Department Call Memory Dialing Priority 44. Auto-Redial ETERNITY can be instructed by the User to Auto-Redial Busy Number Keep Dialing a Busy Number repeatedly till it gets Connected Can be Prioritized Programmable Redial Intervals and the Redial attempts Vary depending on the Priority 45. Auto-Answer Enable an Operator to Answer Incoming Calls Automatically No need to Pick up the Handset or Press Speaker Phone Key again and again If Headset is used then Incoming Call Speech can be Heard Directly Saves Time and Effort 46. Boss Ring Different Ring Cadences depending upon the Call Origination Eight Types of Ring Cadences: Internal Calls, Call from Boss, Alarms, Auto Redial, Auto Call Back etc. Can be Identified from Ring itself and hence Prioritized Accordingly 47. CLI based Routing Route Incoming Call from a Specific Number or a Destination to a Pre-assigned Number No Need of an Operator or Auto-Attendant Assistance to Route the Call Calls will not be Matured, if not Answered 400 CLI Numbers can be Programmed Incoming Calls can be Routed on SLT, DKP, CO, GSM/3G, VoIP and ISDN BRI-PRI 48. Conference Dial-In All the Parties are informed about Scheduled Conference Prior to the event By dialing Conference Dial-In code, relevant Parties can join Conference with easeLogistics & Transportation GSM/3G/15/21 People can be included in a single Dial-in ConferenceReceptionLocal LAN Factory WorkersInternet ETERNITY IP-PBXSr. Manager-ProductionSr. Manager-SalesField Sales PersonPSTN(Mobile SIP Client)Technical Support Team 49. Department Call Maximum 16 Department Groups can be Formed Each Department Group can have 32 Stations Incoming Calls can be Routed to a Departmental Group Any Member of the Group can Answer the Call Station Log-in and Log-out Facility Log-in and Log-out Details can be Printed Such 250 Entries can be Printed 50. Memory Dialing Frequently Called Numbers can be Stored in Memory along with Name User can dial any of these Numbers with Access code and then Index Number DKP User can Dial-by-Name ; No need to remember Memory Index Saves Time and Organized Way of Working 51. Priority An Illustration Allows Certain Calls to have Higher Priority of Access over OthersPSTN/GSM /InternetSr. ManagerCall 2 With Normal PriorityCall 3 With Highest PriorityInternetLocal LANETERNITY IP-PBXCall 1 With Normal PriorityCustomer Care Department Remote OfficeSr. Managers Call gets throughTechnical Support-Head Office 52. Cost Reduction 53. Cost Reduction Authority Codes Call Budget on Extensions Call Budget on Trunk Call Duration Control Common Platform CUG over GSM VoIP 54. Authority Codes Password Protected Code Associated COS, Toll Control and Call Budget Can be assigned to Extension Users SMDR Report can be printed using Authority Code as Filter 55. Dial Walk-in by Dial Walk-in by Authority code: 1112 Authority code: 1112 Then A. Code: 201 Then A. Code: 201 then A. Password: then A. Password: 1212 1212An Illustration PSTN (For local calling) Shared by all Shared by all three users three usersETERNITY IP-PBX201Dial Walk-inCode: 201 DialAuthority by Walk-in by Authority code: 1112 A. code: 1112 AuthorityPassword: 1212 Then A. Code: 301 Then COS: Local 301 A. Code: CallPassword: then A. Password: then A. Budget: 200 2345 2345Dial Walk-in by Dial Walk-in by Authority Authority code: 1112 Code: 301 Authority code: A. Password: 2345 1112 Then A. Code: 401 Local, STD Then A. Code: COS: 401 then A. Password: Budget: 500 then A. Password: Call 4567 4567PRI/VoIP for STD and ISDN Calling Authority Code: 401 A. Password: 4567 COS: Local, STD, ISD Call Budget: 700 56. Call Budget on Extensions Set Call Budget Limit per User The Station is Locked Once Call Budget Value is Exceeded Call Cost Display on DKP Budget Allocated/Consumed 57. An Illustration 501Premier Suite301 Economy Suite101 Guest RoomETERNITY IP-PBXHotel XYZInternational Calls Long Distance Calls Local CallsLong Distance Calls Local CallsLocal CallsPremier SuiteEconomy SuiteGuest RoomClass of ServiceAllocated Call Budget $100$0$50$0$25$0Locks Dialing Facility when allocated budget exhausted 58. Call Budget on Trunk Different Service Providers offer Different Schemes Define Call Budget with Specific Amount and Minutes Applicable to CO, ISDN PRI, ISDN BRI, GSM/3G and VoIP Lock Trunk Once Budget gets Exhausted Amount/Minutes assigned on Trunk can be Changed to a Specified Value, Manually or Automatically on Specified Date of Every Month. 59. Call Duration Control Calls can be Disconnected after a Pre-defined Time Elapses User Specific Call Duration Control with Multiple option for Each Type of Call System gives Specific Indication before Disconnecting a Call Effective Sharing of Telephone Resources Controls Time Spent on Phone 60. Common Platform ETERNITY Family Identical Functions and Features Universal Connectivity Use same User Terminals Run on Same Software Structure from PE to GE to ME Easy to Expand and Maintain 61. CUG over GSM/3G CUG SIMs can be Used Accessible and Shared by all the PBX Users CUG calls can be routed through CUG SIMs Mobile Extension Use System Resources of EPABX System Substantial Saving on Telecom Cost 62. An Illustration +91 9999900001+91 9999900005Incoming Number: +91 9999900005+91 9999900002GSM/3G Card GSM /3G+91 9999900003 Incoming Number: +91 9999900005ETERNITY IP-PBXDKP 1 IP Phone 1 DKP 2 IP Phone 2 SLT PC Soft PhoneCUG over GSM/3G Network 63. VoIP Clients World Wide Portability Remote User Connected to Internet will be Part of an Organization PBX Remote user can use PBX Resources (Make Calls through PBX Trunks) Very Useful for Inter-branch Communication and Field Staff Huge Saving on Telecom Cost 64. Built-in Functions 65. Built-in Function Auto-Attendant Conference Channels Multiple Multi-Party Conference CDR with Call Cost Calculations SMDR Report CLI Caller Line Identification Least Cost Routing Logical Partitioning Multiple Gateways 66. Auto-Attendant Handles 5 Callers at a Time Call Status Information Supports Dial-by-Name 67. An Illustration 1Call to Joseph2PSTN CallerWelcome to Matrix Telecom ! Dial Extension Number 7-Dial by Name 8-Leave a Message 5-Listen Promotional Scheme 9-Go to Operator0# EndThe Person you wish to talk is not available. Please dial 1 to retry 9 to go to operator 0 to go to initial node # to disconnectWelcome Greetings13Calling Activity: Dialed Extension Number: 501 Dial by Name: Joseph, Dial 5674Call Established859 7OperatorETERNITY IP-PBX6Joseph 501 Smith 502No AnswerUser Busy Sara 503 68. Conference Channels Maximum 6 Participants with ETERNITY PE3S Maximum 15 Participants with ETERNITY PE6SP and ETERNITY GE Maximum 21 Participants with ETERNITY ME DSP based Solution: Crystal Clear Voice External and Internal Parties in a Single Conference Multiple Conference Group Simultaneously Conference Dial-in 69. An Illustration Logistics & Transportation00GSM /3GReceptionLocal LANFactory Workers InternetETERNITY IP-PBXSr. Manager-ProductionPSTNField Sales Person (Mobile SIP Client)Sr. Manager-Sales Technical Support Team 70. CDR with Cost Calculations Call Detail Record of Outgoing, Incoming and Internal Calls Buffer Capacity: 6000 Outgoing, 5000 Incoming and 1000 Internal Calls Structured Call Charges based on the Outgoing Trunk used for Dialing Options of Fixed, Unit wise and Percentage wise Service Charge Charges on Special days can be defined Call Rates can also be defined based on the Time-Zone 71. Sample SMDR Report 72. CLI Caller Line Identification Supports CLI on Analog, Digital, GSM and VoIP Trunks Supports DTMF and FSK Analog CLI Displays CLI on SLT and DKP Time and Date Display on FSK CLI CLIR for Internal Calls 73. Least Cost Routing Automatically Selects the Most Economical Route for Each Outgoing Trunk Call Comprehensive LCR 3 Types: Time based Number based Combination of Time and Number based Call made Outside the Organization are always at Least Possible Cost 74. Logical Partitioning Calls from VoIP to PSTN and Other Networks are Not Allowed Calls from VoIP and other Trunk Ports Like CO, PRI, BRI, E&M and GSM can be Restricted 75. An Illustration MagnetoGSM CO ISDN - BRIPSTNISDN - PRI InternetVoIP E&MVSAT 76. Multiple Gateways ETERNITY VoIP card as a Client can connect through different Gateways Possible to use same card for SIP calling as well as Peer-to-Peer As many 5 Gateways can be Assigned 77. An Illustration Service Provider SIP ProxyService ProviderETERNITY as ClientBranch Office 78. Integration 79. Integration Digital Input Port Digital Out Port Door-Phone Card (ETERNITY PE) External Music Port (AIP) Paging Port (AOP) VMS Card VoIP Card 80. Digital Input Port External Devices Like Alarm Sensor, Smoke Sensor, Glass Breaking Detector can be Connected to the Digital Input Port Built-in with ETERNITY GE/ME Optional Interface with ETERNITY PESensors 81. Digital Output Port Useful for Various Control Applications External Devices Like Door Lock, Relay can be Connected at Digital Output Port 3 Digital Output Ports Supports DISA Operation Built-in with ETERNITY GE/ME 3 DOP as an Optional Interfaces with ETERNITY PEDoor Lock 82. AIP and AOP External Music Source can be connected to Analog Input Port of ETERNITY Public Address System can be connected to Analog Output Port of ETERNITY to make an announcements 83. Voice Mail System In-skin Card for Voicemail Handles 16 Calls Simultaneously Dedicated Mail Box per Extension Default 72 Hours of Recording with 4GB Flash Memory Up to 576 Hours of Recording Time with External 32GB Flash Memory Easy Transfer of Messages to Computer Voice Mail Notification Email Notification of Voice Mail 84. VoIP Connectivity SIP based VoIP Card Up to 32 SIP Trunks Up to 999 IP User Registration ETERNITY PE : 8/16 Simultaneous Calls per Card ETERNITY GE/ME : 16/32 Simultaneous Calls per Card Up to 32 SIP Accounts Supports Peer-to-Peer Calls (Inter-Branch Office Communication) 999 Peer-to-Peer Table Entries Multiple Gateways 85. Flexibility 86. Flexibility Configuration (Phone/Key Phone/IP Phone/Mobile/Internet) DKP Customize Settings Customize for Ringer Tunes, Speech Levels, LCD backlit Contrast and Brightness Control etc. Flexible Clock Synchronization Port Personalities Software Upgradation Universal Slots 87. Installation Easy to Install Option of Rack Mount, Wall Mount and Table Top Industry Standard RJ45 Connectors Integrated Installation Wizard 88. Localization Can be configured to meet the telecom standard where it is installed Built-in Web Server Functionality with language support of like English, French, Spanish, German, Russian, Portuguese and Italian Configured for: Time Zones Day Light Saving Date-Time Format ISDN Variants CLIP Variants Impedance 89. Flexible Numbering User can Select Numbers of his Own Choice Option to Configure One to Six digits Number Possible on both: SLT and DKP Phones 920201300001 90. Scalability 91. Scalability Expansion Cards and Usage Mixed Card Software Compatibility User Terminals 92. Expansion Cards and Usage Various Network Interface Cards Available Offers ETERNITY PE, GE and ME Series Cards ETERNITY PE has three Variants ETERNITY GE/ME has two Variants Expansion card of One Variant can be used in any of the series Variant For example ETERNITY GE Cards can be used in any of the two variants of the series 93. Mixed Card Hybrid Port Cards for CO, SLT and DKP Interfaces Select Precise Configuration Saves Investment on Excess Configuration Optimum Cost of Acquisition 94. Software Compatibility Matrix ETERNITY uses same software structure for PE to GE to ME Easy Up-gradation and Hassle free Maintenance Configuration files can be copied from one to other Same Features and Functionalities Programmed can be Availed from PE to GE to ME 95. User Terminals Same Terminals can be used for ETERNITY PE to GE to ME Digital Key Phones EON48P EON48S EON310 DSS Console DSS16X4 PC based Console EONSOFT IP Phones : SPARSH VP248SE/PE and VP248S/P Touch Screen IP Phones: SPARSH VP330 96. Reliability 97. Reliability Hot-Swap Redundancy Compact and Sturdy Technology 98. Hot-Swap Replacement of Non-working card without switching off the system Supported with ETERNITY ME Offers easy maintenance without disconnecting other on-going calls 99. Redundancy Offers Redundancy for all Important Blocks: DC Power Supply Card Master and Switch Card (CPU) In case of failure of primary system cards the redundant card takes over smoothly Available with ETERNITY ME10SDC Useful in Critical Application such as Hospitals, 24x7 Call Centers, etc. 100. Compact and Sturdy Smaller Footprint Wall-Mountable and Rack-Mount Design Easy to Maintain Occupies Lesser Space No Moving Parts leads to Higher Reliability 101. Technology Distributed Processing Architecture Used 32-bit ARM RISC Processor SLIC used for FXS and DAA Module used for FXO Interfaces Built-on Linux Platform Best-of-breed Software Protocols Stacks for ISDN BRI, T1/E1, ISDN PRI, and VoIP SIP 1024X1024 High Density Switching Matrix 102. Convenience 103. Convenience Call Back on Trunk Direct Inward Dialing Global Hold Hot Desking Live Call Screening Menu Driven Interface from Key Phone Return Call to Original Caller (RCOC) Time Tables and Time Zones Voice Guidance for Tones 104. Call Back on Trunk Call Back to Missed Calls (Calls from programmed defined numbers) Incoming Calls Lands on the Mobile Port and Disconnected by the Caller (Defined Time considered as Missed Call Timer) System Initiate Call Back from the same Port Incoming Caller CLI should match with the prefix or number configured in the Trusted Caller List Establish the Call as per the Option selected viz. DID or DISA or Call routed to the Operator 105. An Illustration09327274303 PSTN 0265 2630555Oor rat peDIDAutoAutoAttendant Attendant 106. Direct Inward Dial Perform Task of an Operator Built-in Auto-Attendant Greet the External Caller and Transfer it to the desired Station User can Reach Desired Station by Simply Dialing the Station Number This will: Reduce Burden on Operator Transfer Calls Faster and Reduce Time Enhance Companys Image Saves Callers Telecom Bill Very Helpful During Non Working Hours and Holidays 107. Hot Desking Now Carry your Extension wherever you go in the Office It is Possible to transfer features and functionalities DKP User can Hot Desk it with DKP User SLT User can Hot Desk it with SLT User 108. Live Call Screening A Station can Interrupt and Speak to Caller while Leaving a Message to the VMS Forward calls to VMS and Attend, if Important Feature is Available on DKP 109. Live Call Supervision Monitor Calls of a Station, from another Station without Overhearing the Conversation The Dialed Number or CLI Information of the Monitored Station can be Viewed on the CLI Display of the Monitoring Station Information of the Last Dialed Call can also be Displayed on Monitoring Station99250 99250Monitored Station 110. Presence and IM The embedded Presence Server Maintains and Distributes Presence Information of Users Registered With the ETERNITY IP-PBX Before an Actual Conversation Begins, Presence Determines: Users Willingness to Participate in a Conversation through Availability Available, Busy, Away, Out of Office, etc. Users Preferred Mode of Communication (Call or Instant Messaging)Instant Messaging (IM) is a Popular Mode of Real-Time CommunicationAvailable on PC SIP Softphone Zoiper X-Lite EyeBeam 111. Return Call to Original Caller No need to ask who has called Called party can directly reach to the concern person without any delay Bypass Operator and Auto-Attendant Saves time of the caller Boon for the big organization where Group of Trunks shared by the users Supported on BRI, T1/E1/PRI, GSM and VoIP(SIP) Trunks 112. An Illustration301System Stores Calling Partys no. with its Extension PortWhen the User Calls Back, Call Gets Routed to the Same Extension 113. Security 114. Security Dynamic Lock Emergency Numbers and Reporting Keypad Lock Security Alarm Three Levels of Access 115. Dynamic Lock Possible to change Toll Control Level automatically at set time Possible to restrict Trunk Calls from a Station after office hours dynamically 116. Emergency Numbers and Reporting Programmable Emergency Numbers Can be Dialed by any User Irrespective of the Trunk Access On Dialing an Emergency Number by the User: Operator will be informed with Continuous Ring Operator with DKP will have Display of the User name, Number and the Emergency Number Dialed 117. Keypad Lock DKP User can Lock Keypad with Password Similar Available with Mobile Avoids Unauthorized Use 118. Security Alarm In case of Emergency, System Dials out Three Pre-defined Numbers Plays Pre-recorded Messages and Waits for an Acknowledgement If One of the Number is Found Busy, System Dials out Other Two Numbers One by One Guaranteed Message Delivery and Confirmation Mechanism System Makes Up to 255 Attempts to Deliver the Emergency Message 119. Three Levels of Access Different Access Levels : User, SA and SE Each User has can have their own password to Activate/Deactivate User Features System Administrator has one Unique Password Can set /change features for Extension Users Can Generate Various Reports such as System Activity Log, SMDR, System Fault Log etc. System Engineer being Highest Access has one Unique Password Can Configure System Parameters and All Programmable Features and Facilities 120. Monitoring 121. Monitoring Conversation Recording Room Monitor 122. Conversation Recording The User can Record his Conversation in his Personal Mail Box The User can Listen Recorded Conversations Stored in the Mail Box along with other Messages Extremely Useful Feature for Organizations that works on Verbal Commitments Feature Available on DKP and SLT 123. Room Monitor Listen in to the Room where Digital Key Phone installed Without letting the People in the Room know about it Monitor the Room even from your Mobile 124. Open Interface 125. Open Interface Hotel-Motel Features (Hotel Module) CAS Interface PMS Interface QSIG 126. Hotel/Motel Features 127. CAS Interface Offers interface for most types of Call Accounting System Protocols available world-wide. Easy Integration with the Third-Party Call Accounting Software Supported 15 Widely used Posting Protocols 128. PMS Interface Offers interface for most types of Property Management Software Protocols available world-wide Easy Integration with the ThirdParty PMS Four Types of PMS Interface Matrix Type 1Micros Opera - FidelioMatrix Type 2ProtelMicros OperaCharInfor Classic StarlightAmadeus RMS Infor Classic Starlight 129. QSIG Protocol Allows Feature Transparency Ideal for Networking of PBXs over ISDN Helpful for Conditional Expansion of System Capacity 130. Q-SignalingOn Display Caller Name: David Caller Number : 200GSMSuzan- 300 On Display Calling Name: Suzan Calling Number : 300David - 200John - 2000T1/E1/PRIWilliams - 3000 131. Supplementary Features 132. Type of Presentation: ETERNITY IP-PBX Number of Slides: 133 Revised On: January 2, 2013 Version-Release Number: V1.R4For Further Information Please Contact: Email ID: [email protected] Visit us at www.MatrixComSec.com